Havells India — really disappointing customer service by havells for mixed grinder

[Complaint No.[protected]]

Hi,

I have registered a complaint (#[protected] on May 25th regarding faulty mixer grinder, and its been 15 days but there is no resolution yet. I am tired of calling on your customer care, but they hardly provide any help or escalate the issue. All they do is to give the customer bookish replies like we have sent the reminder on your request.

How slow is your management and executives that they are not waking up after repeated reminders for 15 days?

Its really disappointing to see such low service level of such a big company like Havells.

Kindly look into it and help me resolve this issue asap.