Havells India — Regarding misbehave with customer and not attend the customer call also use abusive language at shop.

Address:

Saini cement and works havells franchise in Hoshiarpur

I bought the havell instanio water heater on 16th Dec 2021 at 10:am and request to install the same in same day evening and shop owner agreed with it, but after waiting till evening no calls and attendent will come to install my heater and after complaining about the delay, he says that you can complain in havell and it is not my duty and he cut the call and use abusive language with me.
I immediately returned the product.
Kindly look into the matter.