[Resolved] Havells India — repair of geyser

Arun_Kumar_gpt

from Chandigarh, Chandigarh

Address:

Gautam Buddh Nagar, Uttar Pradesh, 201308

This is in regards that i had purchased a geyser of havells model instanio on 07/01/2018, the geyser has stopped working, i made a complaint on the customer care number complaint no. Hi 221423, a representative from havells (Mr. Dharmendra) visited our house on 22nd september 2018 to understand the problem. He said that he would get back to us. No one has visited since then. We again raised the complaint on toll free number, but no one has visited our house till date. The geyser is still not working.
We are senior citizens and as the weather has changed it is becoming very difficult for us to take a bath in cold water.
I request you to please take a strict action against the company for the trauma we are undergoing every morning.

Arun kumar gupta
[protected]

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Nov 2, 2018

Complaint marked as Resolved

Havells India customer support has been notified about the posted complaint.

Verified Support

Oct 02, 2018

Havells India Customer Care's response Dear Sir,

Sincere apologies for the inconvenience caused to you. We have highlighted your issue to the concerned team and assure you the best possible resolution.

Thanks & Regards
Team Havells