[Resolved]  Havells India — replacement of new fan and behaviour of your executive

Address:KATCHERY BAZAR RAMPURA PHUL, 151003

One fan supplied by the company to kansal radio and electric co rampura phul (Punjab) distt bathinda has supplied one ceiling fan with different color blades
And motor 1400mm of diffrent color. The fan was given to customercare executive mr signesh for replacement. I visited the local centre at bathinda.
It was told that it will be replaced in 1 or 2 days. Then i follwed it and the position is my 20-30 telephone calls for this fan are unattended and we are forced to write to you regarding irresponsible behaviour of local customer care executive at bathinda. The matter two month old. I reuest to help to get the fan back

Kansal radio and electric co
[protected]
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Nov 16, 2019
Complaint marked as Resolved 
Havells India customer support has been notified about the posted complaint.
Verified Support
Oct 16, 2019
Havells India Customer Care's response
Dear Sir/Ma'am,

We never want our customers to feel this way, please share your complaint number. Our team will ensure all the possible help.

Thanks & regards,
Team Havells
Complaint comments 

Comments

I had purchased a FAN yesterday. STEALTH AIR...but the speed is not as expected. Request if you can send a executive and try and fix my issue. Pls ask the person to reach out to me @ [protected].
Water is not heating by geyser.

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