[Resolved] Havells India — Request for resolving faultery air cooler issue/ replace air cooler brina

deveshmca2011

from Noida, Uttar Pradesh

Address:

Bulandshahr, Uttar Pradesh, 203001

Hi havells team,

I am facing water throwing issue from front during running air cooler brina from starting from [may 2017] when i purchased this.

I have complained several times but problem not resolved.

Complained no: gf150362 status closed but problem not resolved [request created on 15 june 2017]
Complained no: gf20716 still issue is pending [request created on 20 june 2017] coordinated several times with havells customer care but problem not resolved.

Now i am frustrated with this air cooler brina so that request you please replace this cooler with another cooler so that my problem resolve.

Reach me: [protected]

Was this information helpful?

No (0)

Yes (0)

Jul 30, 2017

Complaint marked as Resolved

Havells India customer support has been notified about the posted complaint.

Verified Support

Jun 26, 2017

Havells India Customer Care's response Dear Sir (Devesh),

We're sorry to hear about your experience. Please expect a call from our representative shortly, we will ensure all possible help.

Regards,
Team Havells

Verified Support

Jun 29, 2017

Havells India Customer Care's response Dear Sir (Devesh),

We hope your concern has been resolved now. Please drop us an email at havells.[protected]@gmail.com in case you need any further assistance.

Regards,
Team Havells