Havells India — rust observed on fan blade - model -avion- underlight fan

Address:

403507

This is to bring to your notice below mentioned complaint reference is not resolved infact not even attended by Havells service Engineer.
[protected],[protected], [protected]

Product- Avion - Underlight ceiling fan sr no.16VC10AAB5200712 date of purchase 1/09/2017

Remark:
Fan all blades rusted within one year. I reported first complaint regards to this matter. Service Engineer visited to check reported problem approx. in aug/sep 2018 - I don't have complaint ref and exact date. Service Engineer informed he take up with boss and update further. Subsequently after 4-5 days I got message " your complaint is closed" .

Now again I reported complaint with above mentioned ref. but still not attended.
I am shocked when Havells Service Engineer - Mr Kashinath Mestry - +91-[protected] is asking KKG code prior to visit.

Fan blade paint quality is poor and rusted within very short span.

Call center every time registering new complaints giving assurance" your complaints will be attended within 48hrs" .

Kindly advice as warranty period getting over on 1/092019.
Havells seems intentionally delaying