Hi team,
We have purchased 4 Havells - 1200MM Fans EP Trendy Antique Copper ceiling fans on Dec 31, 2021.
All the 4 fans are wobbling very badly after the installation. I am immensely worried about the safety of my life and my family members as it seems that the fans will fall down. I am also worried that fans could fall and damage floor tiles or break my household items. Will Havells take the responsibility of any mishap?
I have been reaching out to the Havells Customer care 6 times but there is no help and every time, I have been told that a technician will visit.
On Jan 26, 2022, a technician came and said that there is an issue in this Havells model and these fans do wobble. He said that he will replace the fan blades and see if the wobbling will stop but he never came back and his mobile number - [protected] has been constantly switched off since then.
Since then, I have called at the call center[protected] times but not even once any technician visited to look into the issue.
Havells has a big market reputation and we hope we will get immediate support from the team to resolve the matter on URGENT basis.
Thank you and look forward to a quick response.
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