Havells India — Washing machine motor replacement

Address:

vizag

*CONSUMER NAME*: Ameer
*MOBILE NUMBER*: [protected]
*ADDRESS*: 11-36-12, beside anganvadi, azeemabad, new Gajuwaka, vizag, Andhra Pradesh, GAJUWAKA, VISAKHAPATNAM, VISAKHAPATNAM-AP, ANDHRA PRADESH, 530026
*SERIAL NO*: NQHFG4600350
*PRODUCT*: LLOYD WASHING MACHIN
*DESCRIPTION*: rotating in one direction only
*JOB ID*: [protected]
*JOB STATUS*: Part PO Created
*CREATED ON*: 9/2/2022 2:59:23 PM
*CALL TYPE*: Breakdown
*ASSIGNED TO*: Rainbow Tech Solutions.
Not a single person updated the status from assigned rainbow tech solutions. Till today.
We are facing problems with the product. Just mere creating a part po doesn't suffice the purpose. They told it will be cleared in 6 days more than 12 days passed not a single word of status was not updated. It's very ridiculous, such a big company is doing like this.
I request you to please update and solve my above issue as soon as possible
Thanks