[Resolved]  Havells India — water heater/ gas geyser

Address:Village Saifpur Firozpur, Ramraj , P.O:- Behsuma Tehsil :- Mawana, Meerut, Uttar Pradesh, 250404

Sir/mam
I had complaint about my havells water heater/ gass gizar on your customer care 3 times. On my first complaint technician vist my house and he did not understand the problem of water heater/ gass gizar then return without solving my complaint and he also abused with my mother and i registered second complaint about the same problem a technician called me and asked me why you registered your complaint again he again abuse me and his supervisor also abuse me then they block my number and close my complaint without solving my complaint after that third time i registered another complaint but no body came to my house.. Back he denied for service and said it's not my wor. No body called or came since then.. I had already complaint you through email also for which i have not got any reply yet. Today when i called customer care again.. They said my complaint has been cancelled and showing customer out of station. This is a clear lie... I have been suffering from this my gizar is not at all working and we are become helpless to use our appliances. The technician lied to an extent. Kindly take action and get my gass gizar / water heater repaired as soon as possible.
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Feb 11, 2020
Complaint marked as Resolved 
Havells India customer support has been notified about the posted complaint.
Verified Support
Jan 11, 2020
Havells India Customer Care's response
Dear Sir/Ma'am,

We never want our customers to feel this way, please share your complaint number. Our team will ensure all the possible help.

Thanks & regards,
Team Havells
Complaint comments 

Comments

250w bllasting chowck 24 pic
Ankit Gorsiya's reply, Jan 21, 2020
L.L.Electrical
250w bllasting chowck
24 pic

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