Havells India — worst service

Address:Vill Baidi Po Bandi, 176209

Dear sir/madam
Kindly note down seriously my this complaint and see my previous registered complaint and service provide by you that is about reo switches.
I purchased all the electrical material for home use like geyser, fan's, wiring, switches, mcb switches etc that are used in home by havelles dealer just a trust of quality of product and service by havells.
But i face more and serious problm in mainly in reo switche's that are going to shocked when we touch them to on or off.
From many days and month i face a problem that i complaint to havelles customer care to registered my complaint to them but the service not provide by you even worst way the engineer visit to home change maximum 2 switches and take code or sign the complaint foam and promise to come on next day to prepare others switches but they didnot come even not pick the phone.
Again when i registered they similarly did this. This time they cross all the limit and didnot take any action of my registered complaint on 26/07/2019 till this time.
Dear sir/madam i will move to other company like anchor or goldmedal to completely solve my problm.
My motive to tell you all this things just to tell that your hired service engineer provide extraordinary service to havelles customers who purchased your high standered material that are i see the qaulity of that on the trust of great name and fame of havelles.

Thanks
Vishal kumar
Service request no is[protected]
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Havells India customer support has been notified about the posted complaint.
Verified Support
Jul 30, 2019
Havells India Customer Care's response
Dear Sir/Ma'am,

Sincere apologies for the inconvenience caused to you. We have highlighted your issue to the concerned team, and we assure you the best possible resolution.

Thanks & regards,
Team Havells
Jul 31, 2019
Updated by vishalkoundal
Thanks for replies.
I would want to tell u havelles is reputed company and it is possible that any product get some technical issue due to any reason for any company product.
But customer take product only upon the review of service.
Infortunately i faced that bad experience i want to make know senior of service expert of havelles.
Once again Thanks
Who reply me
Aug 21, 2019
Updated by vishalkoundal
Till No resolution I found by Havelles Pvt Ltd about my complaint they highlight my issue but till thier best support service engineer are not concern and able to make any any solution.
I want a clearly answer is that this compalint would be resolved or not or if not solved i easily moved to any other solution to come out of this trouble.
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    Havells India Phone
    +91 17 2423 2401 [Chandigarh]
    +91 28 1248 1112 [Rajkot]
    +91 14 1391 4645 [Jaipur]
    Havells India Address
    QRG Towers, 2D, Sec- 126, Express Way, Noida, Uttar Pradesh, India - 201304
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