[Resolved]  Havells — poor quality switches

Address:Patiala, Punjab

I had Havells Crabtree switches. Almost all of changed by company once or twice. But still these switches are very-very poor quality. Legs in side the switches are braking time by time. Even Fan regulators are braking into 2 pieces. When company man came to change these he said that we are misusing the switches. MISSUSING..., such a ridicules excuse to protect poor quality product. I doubt whether quality control department exists in this company or not. Very very poor quality plastic used. Fans making too much noise. You have to raise the volume of TV if you want to listen clearly. Company is replacing the switches free of cost, but all replaced switches are same old poor quality and stars giving trouble after some months, Most of "two way" switches are got replaced twice or thrice. My address is 61 Kanika garden Rajpura town 140401 [protected]
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Aug 24, 2018
Complaint marked as Resolved 
Verified Support
Jul 24, 2018
Havells India Customer Care's response
Dear Sir,

We never want our customers to feel this way, please share your complaint number. Our team will ensure all the possible help.

Thanks & Regards
Team Havells
Complaint comments 

Comments

wall fan does not work

My wall fan does not work properly so kindly resolve this problem wall fan model is SWING ROYAL WALL FAN SWEEP- 400 mm SERIAL NO.-G11WF0217728
havells switch is of a very poor quality worst then any local switch in market.stops working after 3 months o[censored]se. this is repeating year by year..no improvements
Havells India Customer Care's response, Jul 24, 2018
Verified Support
Dear Sir,

We never want our customers to feel this way, please elaborate on your issue and share your complaint number. Our team will ensure all the possible help.

Thanks & Regards
Team Havells

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