Hb Services — About HP laptop which is under warranty

Address:

8-7-178/11, sai nivas, flat No-303,military Dairy Farm Road, Old Bowenpally,

Sir, I purchased a HP laptop on 14 Feb 2021 in Bajaj electronics after that the laptop stopped working from 3rd April 2021 I made a complaint in customer service they gave a case I'd [protected] but there was no response from them then I received mail from them for repair charges of 15000/- as it was under warranty I went to TV electronics HP service center on 17/4/2021 and submitted my laptop they said it is small problem and can be done by 3 days after 3 days they said they have to change mother board of new laptop since then until now there is no response from them now they are saying parts of the laptop are not available do we can't repair it please help me as it is new one of 62, 000/-rs