HCL Laptop Complaints & Reviews

Hi,

I bought a HCL laptop on 23rd January2014 and when I started using it from 19th onwards ( I was out of town in the meantime) and saw that the laptop has problem of automatic shutdown.

I registered a complaint after lots of follow up with HCL customer care team and they logged the complaint on 25th FEb2014 and the complaint no is [protected]

Bur till date i have not got a single call from the...

I am Ravinder Kumar, I bought HCL Me Laptop from dealer under the promotion offer of 2 year extended warranty, I got bill and everything in written in e-mail, I have forwarded that mail to several people, but HCL is least bother about their customers and their problems, they gave me irrelevant contacts where I contacted several times, they do not even answer. Its very bad quality of screen which is not working properly and HCL is running...

My complaint no. is [protected]

My laptop screen was damaged and handed over my laptop to your service
center for change of display screen on March 08 2013 but it has not been changed so far. So i request you to kindly take notice of my complaint and do the remedial. Sorry to say that if you can't do any thing shortly then please change my laptop and give me new one .I face lot of problems with this . please give...

Hi,

I am using HCL laptop 41. I hope there is in-built bluetooth in my laptop.

But when i press the bluetooth key(Fn+Esc), my system is not respondig. I have installed driver from the below link,

http://www.hclsupportservice.in/DriversDisplay.jsp?val=Tm90ZWJvb2s=&prodC=TU...⇄

Please let me know whether i need to install any other SW apart from above,...

DEAR SIR
I HAVE PURCHASED 2 LAPTOP FROM JAIN ENTERPRISES , SHAKTI NAGAR SONEBHADRA UP.
THE PRODUCT DETAIL IS
HCL ME ICON M 1015
S NO - 2121AE137462
HCL INFO SYSTEMS LTD . PDY INDIA

AT THE TIME OF PURCHASE OF THIS LAPTOP HCL DISTRIBUTOR COMMITTED US THAT COMPANY PROVIDES FREE ANTIVIRUS OF COST RS 800 WITH EACH LAPTOP WITH ONE YEAR SUBSCRIPTION . BUT AFTER PURCHASING THIS LAPTOP HE CONTINUE...

Sir/Ma'm,
I am the owner of an HCL laptop Serial No:4111AE817094. Recently my laptop stopped working, so I lodged a complain Complain ID::[protected], on 7th of July. I was told that I am having and onsite warranty so the engineer would come to my place to repair. Even after 3-4 days there wasn't any response from the other side, so I went to the service center on my own and handed over my laptop to the HCL engineer at Jalandhar(Logic...

Dear sir,

I bought an adopter for my laptop from HCL Technologies on 7th May online and my payment was confirmed. Even after one month has been passed I have not been delivered the same. When contacted over the toll free number displayed in their website[protected] I was diverted and re-diverted for several times but failed to have any answer from them. Someone among them suggested me to drop a mail to the Nodal Officer....

Dear Sir,
I purchased HCL Me series Laptop on 2nd January 2012 From M/s Chinar Enterprises, Bistupur (Jharkhand) under HCL offer : 1) Reebok Track suit & Shoes (2)McAfee Anti Virus CD with Licence .
I have not received that gift as yet , regarding this I called many times to the Dealer and the local Service Centre but they didn’t give proper response.
Details about the Purchase is as follows:-
Invoice no:...

Dear sir
I have purchased a laptop with sr no 9111AE026811 dtd 29/11/11 ,dispatched the document on 6/12/11, received confirmation mail of documentation verification on 27/12/11 but still not received the gift .contact no of special promotion cell is switched off from feb 12 so no contact with them.([protected])...

As, Promised by HCL Life Ree-Loaded offer 2011 I was to receive Gift of
(A)Reebok Track suit & Shoes worth Rs.8299/-
(B)McAfee Anti Virus CD with license for 3 years worth Rs.1999/- free
(C)Ta ta Photon offer-Data Card of Rs.1499/- for Rs.799/- only
I received (A)
I did not received (B) and (C).

My e mail Id is :[protected]@gmail.com
My mbl. no. is [protected]...

Dear Sir,

Myself Nadeem Khan from 1/ 28, Gali no.7, Maujpur,Delhi, I have submitted complain regarding my laptop battery on 13/03/2012 at Green Park service centre. After 06 days I called to service center, they said "come and pick your new battery" . Today Green Park service center changed my battery and said that it is new battery so it will take 6 hours for first charging, after reaching home I charged my laptop...

SIR/MADAM,
I HAVE PURCHASED A HCL LAPTOP FM LAPCOM COMPUTERS,
NEHRU PALACE,DELHI ON 18/8/09.ON THAT TIME AN OFFER OF 1 REEBOK T-SHIRT AND ONE HOME THEATER WORTH RS.2000/-,3 YEARS WARRANTY WAS OFFERED TO COSTUMERS BY HCL COMPANY ON OCCASION OF INDEPANDENCE DAY. DEALER COMMITTED TO DELIVER THE GIFT WITHIN 15 DAYS AT MY HOME BUT EVEN AFTER MANY OF TELEPHONE/EMAILS/ PERSONALLY VISITS TO DEALER AND PASSES MORE THAN TWO YEARS NO ANY...

I have purchased a HCL laptop from nehru place S.S.D.N Infosolutions and also got the Mcafee with the subscription for 3 years
from past 4 days i am trying to install mcaffe but it is not getting activated , i have tried requesting a lot with the manger Mr Ravi from S.S.D.N Infosolutions for providing the assistance for the software they are not ready to help me out anything finally after a long conversation they give the number for...

Dear Sir,
Model No-HCL ICON ME M-54
Serial No- B101AE430516
I had given to the Laptop Service center for repairing...

poor customer support
Dear Sir,

Myself Gaurav Kumar residing at Faridabad, I have submitted complain regarding my laptop battery on 28/10/2011. Person came from HCL to attend complain on 8/11/2011 (after 10 days) .He took laptop battery for change. but , till date they haven't deliver my laptop battery to me, they couldn't say me that when they would be able to delivering my laptop back. the details of my...

Dear Sir

i am totally getting frustrated because of bought hcl laptop, last one and half year back i bought hcl laptop,once one year completed i extend
my warranty also, last 3 months before i had a problem in my laptop its not switch on, i submit to hcl care in Chennai, afterwards still i am not
getting even one call from that side, Daily i call them and ask status they are lying with lot o[censored]seless information,...

Dear Sir,
I am Sangram kumar Jena, C/o. Basudev Das, At.- Hatasahi, Po- Mandari, Via- Bari, Dist.- Jajpur. I have purchased a Hcl laptop with sl. No-9101AE186105 on dt. 15.07.2011. The dealer told me there is free of extra two years warranty and three years free anti virus. According to him I sent all the documents by speed post and the postal has delivered the documents . But still date I have not got the free gift ....

sir,
i send my laptop on 1st august 2011 to service center. The problem was that i can't recieve my laptop. there is only speaker problem in that. So please make service fast. it was happening second time few months before with same problem. I had send to service center. It took too much time to repair.when i call to service center they always give me a new date to confurm but they take no action regardding my laptop service.br...

Dear Sir,

Myself Subhasis Mondal residing at Durgapur, I have submitted my laptop for servicing to a service center of kolkata situated near ice sketing ring on the date - 04/07/2011, but , till date they haven't deliver my laptop to me, they couldn't say me that when they would be able to delivering my laptop back. the details of my laptop are :- Machine Sr. No. - B093AE172023
Product Code - AE1V0151Nbr...

Dear Sir
Reference to invoice No NIPL/SI/3323 Book No 67 Dated 17/02/2011
I have purched a HCL Note book coral i3/2GB/500GB/Doc(AE1V0997-X) 9101AE165610 ON 17th Feb2011 from NESSCO INFOSYSTEM PVT LTD, HO Shop No 1, Sakeena Plaza Lalbagh ;Lucknow U.P
On that punched there was offer KODAC DIGITAL Camera and a Tracksuit signature by M S Dhoni but after a lot of reminder...