HCL Laptop
HCL Services Limited
Customer satisfaction rating: 64%
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HCL Laptop Customer Care

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D-233,Sector-63
Noida
Gautam Buddh Nagar District
Uttar Pradesh
India - 201301

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HCL Laptop Complaints & Reviews

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[Resolved]

hello sir/madam,

I chetan kumar STAY IN PUNE (ph-[protected])would like to intimate to you that on 24th july , 2009 i deposited my laptop to the HCL service centre and till date not got back. my laptop right side hinges was loose so i deposited it to get it done but after 1 months when i went to the service centre to collect it they presented my laptop with its hinges broken and say that it was broken at the time of deposit which is not correct as they them self checked it at the time of depositting and they mention it in my job card also that it is loose but now they dont agree and are blaming me for that and not ready to repair also and say that i have to pay two thousand rupees to get IT repaired . when i deposited my laptop it was in warranty . NOW PLEASE TAKE THIS CASE VERY SERIOUS AND HELP ME IN GETTING MY LAPTOP IN WORKING CONDITION AS SOON AS YOU CAN AS IT IS HAMPERRING MY STUDY.
Aug 14, 2020
Complaint marked as Resolved 
dear sir, i purchase a leaptop science 1 and half year ago. i purchase and just fopund some problem with leotop, take him for service center.

but didnt solve my problem and currept my leaptop and breake somr body part. i send leaptop again to service center, again and again .
they geve me leaptop after service after 15-30 day,
and i found my leaptop fail after some time . and i send for service center again,
this letest new i send my leaptop service center when its complitly failyor ( warrenty in AMC) my job sheet no 400 dated[protected], in service center jaipur, HCL TOUCH, city center, jaipur.
they give me after repair in AMC, back. i found some hardware missing like, blutooth, modem,
and found some body part and screen assaymbly broken,
i am very tired from hcl service, i will claim in consumer court soon if they didnt responce me,
i want to replace my leaptop new .
Dear sir
I want some help from your side because of i am a old customer OF HCL laptop model AX0X 2202 HCL, PURCHAGE FROM IT ZONE PATNA I WANT A CABINET FOR REPLACEMENT BECAUSE MY OLD CABINET IS BREAK I AM REGULAR TALKING WITH MR.TAPAS SERVICE ENGG HCL RANCHI BUT HE NOT RESPOND FAST KINDLY HELPME.


REGARDS
SUBODH
FORCE MORCE LTD
RANCHI
MOB-[protected]
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    [Resolved]

    Dated : 20 Sep 09
    To

    General Manager
    HCL (Leaptop) corp.
    New Delh.

    Sub. : NON-RECEIPT OF VISTA SOFTWARE AND USB MODEM OF
    RELIANCE NETCONNECT
    Respected Sir,

    1. Please refer my previous correspondence on the subject dated 14 Sep 09. (Copy annexed for your reference).
    2. It is intimated that still no action has been taken by your side on the subject complaint.
    3. It is once again requested that please do the needful on the subject complaint as early as possible.

    Thanking You,

    Sd/xx
    (Mahender Kumar)
    2071, D.A.Flats,
    Type-IV, Gulabi Bagh,
    New Delhi – 110007.



    Dated : 14 Sep 09
    To

    General Manager
    HCL (Leaptop) Corp.
    New Delhi.

    Sub : REQUEST FOR VISTA SOFTWARE AND USB MODEM OF RELIANCE

    Respected Sir,
    Good Morning,

    1. I would like to inform you that I have purchased a HCL Leaptop (Machine Sr. No.5094AX399710 and Product Code AXCP3830A) from Digitronics Infosolutions Pvt. Ltd. on 02.08.2009. Same day, I requested to the concerned person (Dealer) to install the Vista software in my Leaptop. But he could not install Vista successfully at that time. Further I would like to inform you that there was some problem in HCL Leaptop as a Blue Screen problem. Later on request he replaced the Leaptop. But he wasted lot of time on the day and kept in dark. And lastly, he installed the Windows XP on my leaptop. For which I had to sit around five hours at their service centre.
    2. After this, I requested to the concerned dealer regarding USB Modem of Reliance Netconnect, which is free as per your scheme. But he denied for this clearly. This is not fair dealing as per law.
    3. It is requested that please do the needful on priority basis. And give the strict instructions to the Dealers to behave well and provide the better facility to the customer for the welfare and goodwill of yourself HCL Company.
    4. Further it is also requested that I may be provide the USB Modem of Reliance NetConnect and send me the CD of Vista Software at the earliest. Because I had requested to the Dealer number of times to install the Vista at my leaptop. But he always kept in dark. This is very bad for your Company. I had already sent the same request to you in your complaint box. But still no action has been taken from your side.
    5. I hope your Company would take strict and quick action on my request. I shall be thankful to you for all this.


    Sd/xxxx
    (Mahender Kumar)
    2071, D.A.Flats,
    Type-IV, Gulabi Bagh,
    New Delhi - 110007
    Aug 14, 2020
    Complaint marked as Resolved 

    Reliance Netconnect USB — Non receipt

    I cut a sorry figure due to my own mistake. I was offered relaince net connect USB with a Goa trip. I was surprised though. I had questioned the agency when I was contacted and I am told that reliance was their reseller. I was suprised to the fact even today there is no responce either from reliance / indiaideas. I have paid an amount of Rs. 3500/- but I think this is fraud. How do I getback my money? I have already complainted to Billdesk.com, Indiaideas.com and netconnect.in. The telephone number I was contacted is[protected]. name of the person talked to me was Ms. Sangita. I think all of them are college students, who are cheating the poor people like me. Even today the ad resides on netconnect.in. What do I do in this case?
    Even I was promised on the same I know our Indian market cheating technique... but I was curious on product and service rather than offer. If you were promised for net connection for 3.1Mbps check out for that otherwise lodge a complaint. Goa trip is just a freebies to attract the market I am surprised even reliance customer service is not aware of the goa trip... I am fed up in complaining to others, fact is no one will help. Who is there to ask those and to take care of our money is simply getting cheated??? Our goverment is engaged in securing their own hands... Just we have to be cautious.

    LEAPTOP (HCL) — NON RECEIPT OF USB MODEM OF RELIANCE AND INSTALLATION OF VISTA

    Sir / Madam,
    Good Morning,

    1. I have purchased HCL Leaptop from Digitronics Infosolutions Pvt. Ltd on 02.08.2009. I requested to the concerned person (Dealer) to install the Vista and provide me USB Modem of Reliance Netconnect. But same day he could not install Vista in my Leaptop. He also does not provide me USB Modem of Reliance.

    2. Further I would like to inform you that there was some problem in HCL Leaptop, which I have purchased on the date. Later on request he replace the set. But He waste the lot of time on the day. And lastly, he installed the Windows XP on my leaptop.

    3. It is requested that please do the needful on priority basis. And give the strict instructions to the Dealers to beahve well and provide the better facility to the customer for the welfare and goodwill of yourself HCL Company.

    4. Furhter it is also requested that I may be provide the USB Modem at home and send somebody to install the Vista at my Leaptop at the earliest. Because I have requested to the Dealer number of times to instll the Vista at my leaptop. But he always kept in dark. This is very bad for your Company.

    5. I hope your Company will take strict and quick action on my request. I shall be thankful to you for all this.

    From : Mahender Kumar
    2071, D.A.Flats, Type-IV
    Gulabi Bagh, New Delhi - 110007

    Product Details :
    Machine No.5094AX399710
    Product Code :AXCP3830a
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    HCL LAPTOP — No action on complaint has been taken

    I have purchase a HCL Laptop Model L 74, which is hardly 3 months old
    Within purchase of one month laptop was not able to start. I lodge a complain on 02.08.2011 against service order no. [protected] and they have asked me to collect the laptop after 5 days. But till date I have not be able to receive my laptop after no. of follow ups.
    I have purchase a HCL Laptop, which is now about to complete 1 year
    my laptop was in warranty period and its charger had stop working i had complained to the customer service he had given me complain number [protected] and said that the man will come within 1 day to solve that issue but its been 10 days and no one has come to check my charger
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      I have purchased a HCL Leaptop but on last year i.e. November 2008 and its hard disk was not didecting since August 15th...
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      [Resolved]

      My dearest Sirs,

      My above laptop (Sl.No.3064AX045068, Model HCL 5601- milk stone) was serviced at your Chennai Service Centre on 26 Nov 2007 for a minor problem. As per the advice of the then Manager ser vice centre, Mr. Subramaniyam, I agreed to put the laptop under annual maintenance contract for two years with effect from theat date and I had paid a sum of Rs.7000/- vide cheque No. 732213 dated 26/11/07 of ICICI Bank Ltd. The cheque was encashed by your esteemed account department. Subsequently, I also received a call from your Mumbai office that my AMC has been registred and I will get 02 years of free service from your any of the service centres in India.

      Unfortunately, my daughter presently studying in Kochi took the laptop for servicing and she informed the service centre that the particular laptop is under service contract, but they refused her and said no particulars are available in your list/network.

      Please advise me the next course of action! I am disturbed. Now I can only request you for refund of my amount with Interest since you neither registered my laptop for service contract nor I received any service from you for the last one and half years. Alternately, you may please register my machine for two years with effect from the actual date of registeration.

      Shall I expect a speedy action from your part? The machine is required for my daughter for her project etc.
      Yours truely,

      Udaybhanu
      Aug 14, 2020
      Complaint marked as Resolved 
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        [Resolved]

        Dear Sir/ Madam,
        My name is Pranati parida and i m staying in Hadapsar, pune and my contact no is [protected]. I purchased Hcl Laptop on 26th october 2008 with serial numer 9084AX089584 and model no:B 2419 (with one year warrenty). On 1st August 2009, i had given my laptop's adaptor for replacement to HCL service center as i was facing charging problem to the following address:
        HCL SERVICE CENTER ADDRESS: HCL TOUCH, GROUND FLOOR, PLOT NO: 10, VIMAN NAGAR MAIN ROAD, PUNE-411014 Phone No:[protected],[protected]

        RESPONSIBLE PERSON FOR DELIVERY OF ADAPTOR: DIMPLE AND APARNA, HCL SERVICE CENTER VIMAN NAGAR MAIN ROAD, PUNE. PHONE NO:[protected],[protected]

        They had given delivery date on 22nd august 2009.I called them before visting to the sevice center to confirm whether adaptor is ready or not. They told ok you can come.After visting there, they started making some fake stories like your adpator was open before coming for replcement on 01 august 2008. Therefore we need to send the request for equiry and if everything is ok then replacement.Responsible persons told that they will give a call once they will recieve it. But till now they didn't call. Therefore, i started following up. But hardly they pick up the phone.Somehow , I spoke with dimple and aparna (responsible persons). On friday 11th september 2009, they told that you will get the adaptor on monday 14th september 2009. I didn't get any call from that side on monday 14th september. Therefore after trying since morning on 14th september , they picked up the call in the evening and told the adaptor has not come yet. They told that it will take time. I told them that i willl go to consumer court regarding this matter. They told that YOU DO WHATEVER YOU WANT TO DO.
        This is the type of service HCL is providing us. Its really disgusting for the Company name. It degrades the Comapny name and fame.

        Please do the needful action against them and give justice otherwise we may have to take the help of court.

        Thanks
        Pranati parida
        [protected]
        Aug 14, 2020
        Complaint marked as Resolved 
        mere laptop ka kot kharab ho gaya hai kayee baar switch me laga ke dekha phir bhee kot me power naheen aa rahee hai
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          [Resolved]

          sir,
          i m Rahul tripathi .i had bought hcl laptop which is in warranty period.there was some problem in dvd writter of the laptop.so that was not working .i had given it to servise center of Allahabad on 08 August2009 for replacement .Its job sheet ticket no.080809/26.but the authorities of the servise center r not taking seriousely.i went there so many time but they r not taking it seriousely.i m wellwisher of HCL compny so plese take a strict action against them and provide me DVD writter as soon as possible.

          RAHUL TRIPATHI
          455 B OLD MUMFORDGANJ ALLAHABAD
          MO.NO. [protected]
          Aug 14, 2020
          Complaint marked as Resolved 
          Dear Sir
          i have bought HCL laptop form Allahabad your HCL outlet last year August but for last 6 months my DVD writer not working i went your HCL shop but i could not get any service center add so far.now you tell me what should i do.
          Dear Sir
          i have bought HCL laptop form srigangnagaryour .my DVD writer not working i went your HCL shop but i could not get any service center add so far.i also relplace it 2 times bt nw its again not working.for changing the dvdwriter i hve to go rothak from sirsa. sir tell me nw what i do.

          ANMOL GOYAL
          FROM SIRSA(HARYANA)
          MB-[protected]
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            Hi,
            I submitted my HCL LAPTOP (still in warranty period) at the Hcl Service center Karnal branch of HCL Care for replacement...
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            [Resolved]

            I have bought an hcl laptop (model: powerlite 9400sp, S.no: 4093a1356938) from Palampur (himachal Pradesh) three monts earlier from a local vendor but from two months it is giving errors while acessing or copying anything to hard disk it is giving blue screen errors. I have given it for repair in hcl care Jalandhar for three times but all in vain iam a student and facing problems so pls help me out. photostat copies of repair in hcl touch are with me they are wasting my time and nobody is going to listen at me they have took my laptop once for 13 days and once for 9 days. pls help me out as soon as possible or tell me how to raise case against them.
            Aug 14, 2020
            Complaint marked as Resolved 
            Dear Sir,

            I have given my laptop to your service center in Pune on 12/10/09 but till date they are short of spares
            they say it would take more one weak to resolve the problem.

            I just wanted to ask, is this type of after sale services are provided to your coustmers.

            My Cont No[protected]
            system not found this error show in the HCL leptop plz tell me what's problem this error

            H.CL — repair of hard disc

            Hard disc 40 GB for repair Pending since19.10.2009 We are at loss. service is very poor .Many request on telephone but no response CAlL ID 21A090339. B31 kendriya vihar sec51 Noida Mob [protected]. UNDER AMC.
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              [Resolved]

              sir,
              i have purchased hcl laptop from hcl digiexpress showroom in sector-22, on 31-7-09 product code OTHMCS and machine no is A0844AX161549 in name of jatinder pal singh. as i was promised to get free reebok watch and reebok bag with the laptop as mentioned in the tribune, but so far i have not received any gift but they say that vendor has not given the promotional code with the registration which is not my fault.please help me .
              with regards
              j.p. singh
              2179,ph-10,mohali
              [protected]
              Aug 13, 2020
              Complaint marked as Resolved 
              I HAVE PURCHASED A HCL LAPTOP IN SEP 2009, FROM P.C.ZONE, MADHAV NAGAR, UJJAIN(M.P), THEY HAVE PROMISED ME THAT I WILL RECEIVE A GIFT FROM COURIER & TILL NOW I HAVE NOT RECICVE A GIFT, PLS SOLVE MY PROBLEM

              CONTACT NO. [protected]
              E MAIL: [protected]@yahoo.co.in
              I HAVE PURCHASE HCL LAPTOP IN DIWALI, FROM CO RAJKUMAR SINGH CHAUHAN RZ 1120, GALI NO-10;SADH NAGAR, PALAM COLONY, NEW DELHI-110045, THEY HAVE PROMISED THAT I WILL RECIEVE A GIFT FROM COURIER & TILL NOW I HAVE NOT RECEIVE A GIFT, PLEASE SOLVE MY PROBLEM

              CONTACT NO. [protected]
              [protected]@gmail.com
              and the serial no 9094AX16619, gift are watch and a leather jacket. please contact me and solve my problem.
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              Laptop — gift items not received with laptop

              Respected Sir,
              I am anil Kumar.i had purchased a HCL laptop from HCL office at Nehru palace New Delhi on date (24/07/09).Till now I have not received gift items with laptop.I have already submit original waranty card at HCL head office noida on date (19/12/09).please check detail about me and send me gift items.For any inquiry you can contact me
              through email ID and by my contack no. [protected]

              anil kumar
              s/o jawahar singh
              m=[protected]
              laptop serial no. 4094ax359932
              Date of purchase.24/07/09.
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                [Resolved]

                Dear Sir,
                Since i purchased i laptop from hcl outlet, i have got so many problems in my laptop.
                Initially its screen gets dimmed, and i got that repaired from their service center sec22 chd, then again after some time its starts giving the same problem, and i again get that repaired. But when i happend 3rd time, i went to their service station again, this time they didn't log my complaint and repaired my laptop.

                AFter few months my screen got damaged, i called them to get it repaired, they said now as the laptop is out of warranty , i need to get AMC for 3000+ Rs. and they will repair screen and if necessary they will replace it.But when i went to their office they said, it will not be replaced under warranty and i need to pay 12000 RS for replacement.

                This i time , i get the screen replaced from some other vendor in sec20 for just 3400 Rs.
                I was amazed that my hcl system was having the chinese made screen and i got the same screen at 3400 Rs.

                Now the problem is that my battery back is very low, but company is giving the battery at 4000+ price and secondly some of the key also stopped working, when i called hcl service center, they said keyword will be changed at 1000 Rs and also they will charge me around 1650 Rs as service charge, in total around 2650Rs.

                I purchased the laptop at around 32000Rs, but i am very depressed with the systems performance, i mean quality in just less than 2 yrs.
                I purchased the laptop in dec,2007.

                Is their any way i can get the system replaced or get the money as compensation...
                Aug 14, 2020
                Complaint marked as Resolved 
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                  [Resolved]

                  hello sir,
                  this is saurabh jha, i have purchased a hcl laptop core 2 duo from hcl digilife. after some time the dvd writer of my laptop stopped working. i made a compliant to the hcl service centre where they told me that your dvd writer will be replaced with a new one after 15 days.
                  i had submitted my compliant on 27.07.2009 and after 22 days i went to the service center but they told me that your writer have not come yet now. i have made two to three rounds to the service centre but they do not give me the proper response when they will sort out my problem.
                  kindly do consider my problem because my office work is suffering becuase of this problem

                  thanks and regards
                  Saurabh Jha
                  Aug 14, 2020
                  Complaint marked as Resolved 

                  HCL — DVD writer not work properly

                  my name is pankaj singh.
                  my dvd writer not working properly and my system is in warrantey. so please chenge my dvd writer .
                  my address D-block h.no. 547 gali no. 12 third pusta sonia vihar 110094
                  my mobile nomber [protected]
                  not work in antyvires

                  HCL laptop B3825 — dvd writer

                  I complained about dvd writer ,which don't work properly on your service centre (hariniwas,patna) on 27/07/2009 .but,MY problems didn't solve.......................so ,how time will you take ?

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                  leaptop u23
                  s.no:B074AX188484
                  this dvd writer of product is not working till 3 months
                  i have complained so many times in rohtak service centre but they are not taking any action.
                  please do as fast as possible.I am faceing so many problem .
                  my ph . [protected]
                  leaptop u23
                  s.no:B074AX188484
                  this dvd writer of product is not working till 3 months
                  i have complained so many times in rohtak service centre but they are not taking any action.
                  please do as fast as possible.I am faceing so many problem .
                  my ph . [protected]
                  hcl service support is very poor . they dont have any toll free number . i have called the number given in warranty booklet [protected], [protected] but no one talk after picking the phone. call rate are greater than normal on calling to thease number. more ever the number given in warranty card[protected] is incorrect.
                  i request to every one not to buy the hcl laptop . more ever after one year it start working bad. you will face many problem
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                    [Resolved]

                    Charge S.No. 0NW[protected] not working.
                    Aug 14, 2020
                    Complaint marked as Resolved 

                    HCL — Charger problem

                    Dear Sir/MADAM,

                    I purchased HCL Laptop in May 2008.The charger is not working properly.Please let me know service center around mahim.
                    Dear Sir/madam,

                    I have purchased laptop in May last year. The system has an error & charger is not working. I am seraching for HCL service centre around Mahim.
                    charger not working.
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                    my charger is not working continue ceeping.. plz give me sol soon...
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                      [Resolved]

                      deer sir,
                      i am using HCL laptop model no.--B30 C2D serial no.--3084AX358079. i purchased it from meerut on 2 june 2008. in my warranty period on 1 june 2009 i done its checked out from allahabad service center. i found the information that all the things right but battery is not working correctly. they provide it to me after 45 days on 17 july 2009. my problem is that it is not working correctly . when i charged it fully then it shows time 2 hour and 10 minutes . but during use it works only 1 hour and 20 minutes. i say to the company but the not give me right information . MR. ARVIND who is working in allahabad HCL service center, behaved me very badly. sir right now after the servicing their are many other problems are came in my laptop as like screen problem, sound problem, and some button problem.

                      in this way i want to request you to solve my problem and provide me justice. i will very thank for you .

                      thank you sir.
                      Aug 14, 2020
                      Complaint marked as Resolved 

                      HCL leaptop — problem not solved by service center

                      I had given my laptop inservice center(bhopal) for DVD rom not working properly. it does not read CD or DVD properly and does not burn CD or DVD. but after coming from service center the problems were not solved.
                      Dear Sir,

                      My Laptop

                      Sr. No. C08AX214338
                      Product code AX0G3817

                      Product Desc HCL NOTEBOOK G38 CP

                      Warranty Card No 10555915

                      I have perched my Laptop from ADITY Infosis, Allahabad science march 09, But AT 26/9/09, my laptop is not working thus i have deposited my Laptop to HCL Service center, Lucknow

                      address is HCL INFO SYSTEM, C-150 OPP-SYAM GUAST HOUSE, NIRALA NAGAR, LUCKNOW PHONE[protected].

                      Your service center is submitted my laptop at job card no 907636 and told me that your system PCB is faulty and need to minimum 2 week.

                      then I have told to your customer complain Contact [protected] & find Complain Id[protected].She confirm to me that your laptop will repair within one week.

                      Sir -it is request to you to repair my laptop within 4 days other wise exchange because my job is effecting.

                      I hope you can better understand my situation
                      Dear Sir,

                      My Laptop

                      Sr. No. C08AX214338
                      Product code AX0G3817

                      Product Desc HCL NOTEBOOK G38 CP

                      Warranty Card No 10555915

                      I have perched my Laptop from ADITY Infosis, Allahabad science march 09, But AT 26/9/09, my laptop is not working thus i have deposited my Laptop to HCL Service center, Lucknow

                      address is HCL INFO SYSTEM, C-150 OPP-SYAM GUAST HOUSE, NIRALA NAGAR, LUCKNOW PHONE[protected].

                      Your service center is submitted my laptop at job card no 907636 and told me that your system PCB is faulty and need to minimum 2 week.

                      then I have told to your customer complain Contact [protected] & find Complain Id[protected].She confirm to me that your laptop will repair within one week.

                      Sir -it is request to you to repair my laptop within 4 days other wise exchange because my job is effecting.

                      I hope you can better understand my situation


                      Ambrish Kr. Srivastava

                      [protected]
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                      HCL LAPTOP — not returning my warranty card

                      I have purchased a HCL LAPTOP around 20th of july 2009. It was under YOUNG INDIA OFFER. In that I was to get gifts worth Rs. 4000/-. But I did not receive any gifts and the registration is in my name but different address.
                      I have complained many times but there was no response. In december 2009 they asked those customers to send there original invoice and warrenty card so that they can solve the problem of gifts. Till now I am unable to get my warrenty card back. Even they are not responding to my mails and call.

                      please help me.
                      customer handelling is very poor or you can say worst.
                      I Sriram Panda Berhampur, Odisha Purchase a HCL Me Laptop from Visual Computer Berhampur in August 2011. The laptop show different problems so I gave it in Berhampur center in 1st week January 2012. It was returned to me in last week January 2012. After 2 day it show same problems.
                      I gave it in Berhampur center in 1st week February 2012. It was returned to me in last week February 2012. After 3 day it show same problems.
                      I gave it in Berhampur center in 1st week March 2012. It was returned to me in last week March 2012. After 2 day it show same problems.
                      I gave it in Berhampur center in 1st week April 2012. It was returned to me in last week April 2012. After 4 day it show same problems.
                      I gave it in Berhampur center in 1st week May 2012. It was returned to me in 2nd week May 2012. After 2 day it show same problems.
                      Then I sold the laptop just for 2000/- two thousand. Total loss of 30000/- thirty thousand.

                      It is my BAD WILL HCL should go to hell.

                      Hcl Service Center — Service center is not working properly

                      A hcl service center at hari niwas complex ,near dak bunglow chowra in Patna is not working properly and not giving full satisfication.And worker are very rudly.
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                        I had a problem with the HCL Heather Laptop. All in one day, I shutdown the laptop normally on one day and the next day when...
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                        [Resolved]

                        dear concerned, i am dhanasekaran from chennai. i went to hcl service centre in chennai to service my laptop. the facilities provided were very poor. the cost of the spare part that had to be changed was Rs 466.oo only but the service charge which was billed was Rs 1655.00. The total bill amount that i had to pay to change a part worth Rs 466 was Rs 2121.00 and they have not provided any warranty even on demand.
                        there is no credit card facility in the centre.
                        I would request you to take necessary action on public interest.
                        Aug 14, 2020
                        Complaint marked as Resolved 
                        i am from Bhopal i have just visited HCL service center and they took 500 rs charge only for opening and cheking also after 3hrs they called me and said your lappy has mother board problem it will chrge 11000 only, i said dont repair i'll take care of my lappy then they were not giving and mentioning 500 rs chk charges anyhow i got thios reciept and now i want to complaint for this extra charges how can i complaint plz help me
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                          i have purchased hcl leaptop from nehru place 4 months back.now the windows are showing as been hacked.kindly advise.
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                          i have purchase a laptop from ambala dealer in 2007 near sep. and in the year its having body prob.that is it is having hinges...
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                          [Resolved]

                          Sir,
                          We, the students of RVS IMSR Sulur, Coimbatore Tamil Nadu had bought 120 pieces of HCL leaptops (model ec2) serial number starts from 5083A[protected]A1459570 in these leaptos about 50 pieces have major problems like white lines in the LCD monitor, 5 to 7 dots, inactive right click buttons, DVD drives hanged.We have already contacted your coimbatore HCL showroom, they informed us the cost will varies from[protected].The main thing is that we got our leaptops about 10 months back.
                          We expect a positive respond from your side
                          regards

                          post script ; [protected]
                          [protected]
                          Aug 14, 2020
                          Complaint marked as Resolved 
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                            i bought a hcl laptop the previous year; after one month of its purchase i encountered tha images are not clear wenever i...
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                            there is so many problems in my laptop sr.no.3084AX361944 product code is AX0P2813
                            laptop is under warranty.Problems details as its screen is hang & white lining comes on it, Bluetooth is not working properly, battery backup is too low, lid is lose, touch pad right & left switches not working properly, processor is not working properly all screen is hang & all programs are become notresponding when i open more then one program to it. so I request to HCl ptl to replace it as soon as possible. or any step is not taken by u then i will go to the consumer forum.
                            Aug 14, 2020
                            Complaint marked as Resolved 
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