HCL Technologies Complaints & Reviews

Bought a hcl me y3 tablet and within a month of purchase it's touch screen malfunctioned
As I took it to service centre what they just did is updated its software n handed it to me with same problem telling that we have placed order for touch
Since that day I have been visiting srvice centre every week and what they use to say is that touch is in demand list
Please come next week
It has been a month since my complain is not been entertained
My service order no. Is [protected]

Hi Sir/Madam ,

I have purchased HCL ME Tablet with serial number 213YFD043368. Just after a week, the Tablet stopped working. I was unable to switch on the same and after reaching the HCL Customer care [protected], they provided the contact number of IVEL Technologies to handover the Tablet. The Tablet was handed over on 2nd July,2013 (receipt # 2789). IVEL Technologies seems to have raised for Demand for PC Mother Board (that's what they informed) on 5th July,2013.

After 15 days of follow up and false promises from IVEL Technologies, I reached HCL customer care to learn that the required substitute(part) was not delivered to IVEL (The call Id for the same is -[protected]), Officer promised to me that by last week of July I must be receiving my Tablet.

Today i.e., 07/31/2013,I reached HCL service number [protected] to find out the status, Officer surprisingly informed me that there is a manufacturing delay and It would take a week’s more time. I insisted on the date on which my tablet would be handed over to me .Officer repeatedly said he would not be in position to give me the accurate details . I insisted to provide me a date again, as I could see the company and service provider is not taking any responsibility of the delivery. I wanted to speak to any responsible person and asked the officer to transfer the call .The officer irresponsibility and was adamancy irate me which made me to demand and stop officer to speak illogical and asked to transfer the call.

The transferred call landed no where and had to wait for over 10 minutes before I hung up with sheer disappointment. Please help me in this regard.

my hcl me tablet x1 is under warranty period but hcl store is not sending my spare parts.I visitet hcl service centre, jalandhar but nothing happened, they told that whenever parts came, we call you. I am suffering from this problem since three months.what can I do?

there was some charging and no power problem presist on my HCL tablet so i visited to HCL Center for repearing the same. they picket my Tablet by saying that there is board problem on this and it will take 7 days and they will call me for the status . but now after 10 days i am contioune calling on given no but nobody is picking the phone.
finally i called to area service manager and provide him the required detail but after 10 days he is saying still they dont have the part and no idea how much time it will take to arrange the same .
this is the after sales service of HCL.

Regards
Sanjay Binwal

sir, i purchese a tablet of hcl. wo abhi warranty m h aur usme dusri bar software problem hui aur use maine wapas service center bheja h.sir warrenty m ye halat h to fir aage kya hoga. idont like this tablet or company bhi ise return ni krti h.so sir m ise wapas company ko sell krna chata hu aur mere paise retun chata hu.

details:_
name ;-ravikesh meena
address;- nit, srinagar,j&k

this complaint is regarding HCL me v1 2g tablet i bought this tablet on 25/05/13 and from that day only my tablet is not working
here are the details of the tablet
HCL me tablet 2g connect
SL NO 313STD022375
i gave a complaint regarding this to the customer care also but i dint help me out i went to service centre they said me to write a mail to nodal officer i wrote a mail but i dint get a response and den i wrote a mail to hcl tech department but there also i dint get any kind of help they are just telling me that they need to concern to other people and they will get back to me from past one month they are just playing fool, i want a serious action towards them

i had purchased a new desktop of hcl in October, 2012. after few months of purchase i noticed some problem in its components and requested through mail for service check on 24/4/2013. after few days their executive came to my place and inspected my problem and promises to sort out within a week. but nothing happened so and after near about 17 days another executive came with different component from mine. after that nothing happened yet. i send lots of mail to them, talked to their customer care executive but my problem never been resolved. instead solving they says of taking action within 48 hours but never do so.

My Tablet V1 having S/N no:
C12STD012732 was submitted to Thane Service centre on 31st May 2013 for minor problem. (All details mentioned in trail mailer)

After aggressive follow-up, my wife was told by HCL Call centre that she can pick up the repaired tablet on 20th June 2013.

I personally went to Thane service Centre on 22nd June 2013 and found that tablet was not even existed. The service centre staff and the supervisor were also found to be arrogant and clueless to provide me solutions to the problem.

I believe, HCL, being a billion dollar enterprise with huge reputation will have customer centric approach but the way, the said complaint is being treated seems to be absolutely unprofessional. You are requested to resolve the same within 24 hrs or replace my tablet with the new one as it has been more than 30 working days.

These HCL people just scam people. They probably have the worst support team that reflects their business conversations.
After talking to the phone support, they have asked us to mail the issue and we did.
A reply came the next day asking for the information that was already given, we did that again. Then the person by name
" Thamarai Selvan P" from the support sends me an email that doesn't understand the problem and purely a regular template email. Which doesn't apply to the problem. They don't even read the issue of the customer. They are full of .
Then we called the phone support yet again, they told they were sorry for the delay and would reach us in 24 hours. But they never cared.
All this non-sense has affected the my firm's productivity. What a bunch of stupid people at so called "HCL". They don't deserve to be a business at that level.

Here are the details of that jerk who never cared to read the issue and sent out a junk reply and never replied back after that..
Thamrai Selvam P
Service Desk
HCL Infosystems Ltd
ServiceDesk Email: hcltouch.[protected]@hcl.com
ServiceDesk Access Number:[protected]

CANT RULE THE POSSIBILITY OF HIM BEING AN HYPOTHETICAL NAME.
HCL SUCKS.

I have bought an HCL ME V1 tablet
Which was delivered under very bad performance so i have given it in the authorized service center
It has been 43 days since the product has not been serviced
When i approached service center they just give hcl call center number and none will be responsible for it.

i have got today a message at 09:13 AM

Your Resume has been selected BY HCL Technologies Ltd, your Resume & 2 passport photo immediately Sand on this Email id : -
hrd.call.[protected]@gmail.com,

From : BP-080001


i think this a fraud sms, please take hard action on these peoples who is doing bad things and cheating peoples.

Respected sir,
I have purchased a HCL desktop with serial no 5113AC174131 and got a wiz pack for class 1 to 12 free educational content with it but its not working since the day i have purchased.The serial no of the combined pack is D6A1AAAA01347539.
So please send me the wiz pack immideatly so that i may avail the study material of this wiz pack.

My name is parvez and i am from new delhi (south).i am a teacher in engineering college. My salary is not so handsome but still i bought a gift for my younger brother from HCL...it is HCL Tablet ME U1.

After 2 months i realised that neither it charge nor its wifi is working properly. so i visit HCL service centre at nehru place. they keep my tablet for a month..i waited too long to gt my tablet..when i recieved it i retured it to my brother...after a month later...he found the same problem again..its charging problem and wifi problem. then again i visited service centre.

Now this time they keep the tablet for 2 month and after that they were saying that they will issue me a DOA letter so that i can recieve the new tablet..so that time i was not having the bill and warrenty card so they said come with these things and they will issue..after a month later i visit the serive center with bill and waarenty card. they keep it and said , come after a week..so i visited after a week, but they didnt issue the DOA letter..so they were ignoring again and again and wasted my time...finally they didnt issue but they gave my tablet and fixed its problem unproperly... after 2 3 days the same problem occured...what should i do now..they are neither responding nor fixing the problem..the manager was so rude, he didnt talk properly.

my tablet has only a month warranty.

Its not fair sir.

please do something i am so tired from thier behavior and responce.

Thank you sir.

Please sir.

I had purchased a HCLme tablet(v1) from luxmi nagar delhi on 27th jan 2013. From day one this tablet not working properly. Its sim was not working,secondly USB Port is not working and whenever u r working it hang and not responding and u have to reboot it.I have submitted it at their service center at vikash marg on 10th may 2013.But until now apart of my calls at their service center and customer care they are not responding please tell me wht I can do my 8000Rs which I have spent for my kids are now lost . I think if their product is not working they have to stop it. this type of products are not expected from abrand like HCL. Now I want a new tablet or a credit note so i can use my money.

Avoid buying HCL Tablets they are worst nor reliable, always hanging and non functional, its a curse on tablets if its HCL.
Tablet PC (MODEL-U1)
Product Code: TA000027
Serial No: 912STN107066
Recently I had bought HCL Tablet it has never ever been fully functional and i am fed up of its Hanging once have complained and submitted it in its Chandigarh customer care on 5/4/2013 delivered after a month without any defect removed it was again hanging nor Wi-Fi working nor all applications were working
now again submitted on 7/5/2013 it has not been delivered yet.
Dr Mandeep- [protected]

Today (26-Apr-2013 i was get a call from Fortune Placement Consultancy from the number of [protected] at on 12:45 PM, for IT Job in HCL company. She was using very rough language. I can if i want to complain to the police (F.I.R), but I will not.
So i'm requesting to Fortune Placement CEO or Head firstly you have to provide a communication and talking behavioral training to your employee and after that call to your consumer.


Prakash Mishra
Bhopal

I purchased a HCL ME TABLET from Ranchi on 8th March (Invoice No. CCPL/2012-13/13967) and soon after that I started facing hanging and software proble. Initailly I could not understand the actual problem an kept using the same. When I realised that it is not supporting many softwares.games etc, i sent a mail to customer care and I was told to get the software upodated from service center. I handedover TAB on 30th March at Service Cenetr at Ranchi. I was told a week time for software update and that there is some problem in motherborad.

After that I am regularly folowing up for status of the TAB but neither service center is giving any update nor cusormer service team. I am sending regular mail at [protected]@hcl.com and [protected]@hcl.com. But still not got and positive feedback.

service center has given 4 times wrong commitment regarding handover of the problem. But not yet got my repaired TABLET.

Most surprisingly, eevn after so many escalations, no one is trying to resolve and revert back or talk to me. Everytime I am contacing them.

This is a pathetic sevice and I seems to get folled after purchasing tghe tablet.

Kindly help.

Brijesh Thandar
[protected]
email : [protected]@gmail.com

i got the msg your resume has been selected by HCL technogies ltd,
HCL

Dear Candidate,

REF: “HCL Technologies Ltd, “DIRECT RECRUITMENT'S OFFER.

Your Resume has been selected from TIMESJOBS .COM for our new plant. The Company selected 65 candidates shortlist for MBA, Senior Engineer, Administration, Production, Computer and Electronics manufacturing Civil Engg. Fresh Graduate. Any IT, Software Engineer, and general service Departments. It is our pleasure to inform you that your Resume was selected as one of the 65 candidates short listed for the interview. The HCL Technologies Ltd is the best Company in India; The Company is recruiting the candidates for our new plants in New Delhi, Karnataka, Tamilnadu, Gujarat, Ahmadabad Bangalore, Pune and Mumbai,

The Company HCL Technology Ltd is the best it Company in India, the Company is recruiting the candidates for our new Plants in Delhi, Bangalore, Pune and Mumbai. Your interview will be held at The Company Corporate office in Bangalore on 20th of APRIL on Saturday 2013, at 11.30 AM, you will be pleased to know that the 65 candidates shortlist selected by 55 candidates will be giving appointment, meaning that your Application can progress to final stage. You will have to come to the Company corporate office in Bangalore, your offer letter with Air Ticket will be sent to you by courier before date of interview.

The Company can offer you a salary with benefits for this post 19, 000/- to, 95, 000/-PER.MONTH. + (HRA + D.A + Conveyance and other Company benefits. The designation and Job Location will be fixing by Company HRD. At time of final process. You have to come with photo-copies of all required documents.

REQUIRED DOCUMENTS BY THE COMPANY HRD.
======================================
1) Photo-copies of Qualification Documents.
2) Photo-copies of Address Proof
3) Two Passport Size Photographs.
4) Mobile Number
5) Scan Copy of Deposited Slip

NOTE: -After confirmation in bank you have to send the scan copy of
deposited slip to this email id: - application.[protected]@technologist.com

You have to deposit the (Cash) as an initial amount in favor of our company accountant name in charges to collect your payment department for Rs.6, 725/- (Six Thousand seven hundred twenty five rupees) any STATE BANK OF INDIA, Branch from your Home City to our Company accountant name in charges. A/c NO [protected] Mr. SANJAY NEGI, MD this is a refundable interview security. Your offer letter with Air tickets or train tickets will be sent to your Home Address by courier after receiving the confirmation of interview security deposited in any SBI BANK, This Company will pay all the expenditure to you at the time of face-to-face meeting with you in Company. The Job profile, salary offer, and date -time of interview will be mentioned in your offer letter. Your offer letter will dispatched very shortly after receiving your confirmation of cash deposited in BANK. We wish you the best of luck for the subsequent and remaining stage.

The Last date of confirmation is on[protected] to[protected] on Friday you have to give the information after deposited the Security amount in bank to the Company HRD, email id: application.[protected]@technologist.com Your Offer Letter with supporting document will be dispatched same time by courier to your postal address after receipt of security deposited confirmation in bank. The interview process and arrangement expenditure will be paid by HCL Technology Ltd. Lodging, traveling and local conveyance actual will be paid by HCL COMPANY as per bills. The candidate has to deposit the initial refundable security as mentioned by HRD.NB: You are advice to reconfirm your mailing address and phone number in your reply. And 6,725/ (Six Thousand seven hundred twenty five rupees,) will be the refundable amount, as 225 rupees will be deducted as bank charges for funds deposit and if you are been selected or not, still the amount will be refunded to you, as the amount is just to prove that you will be coming for the interview in order for us not to run at lost after sending you the air ticket Offer Letter and you don't show up on the day of interview. Wishing you the best of luck,

HCL Technologies Ltd

Surya Sapphire, Plot #3, 1st Phase, Electronic City Hosur Main Road

Bengaluru 560 100 India,



Phone: [protected] [protected] click to receive a call.
Regards, VEENET SHARMA Call Time (9:00 AM TO 5:30 PM Sunday close

GOT SELECTED IN ON CAMPUS ON DEC 2010 WITH 18 MONTHS SERVICE LEVEL AGREEMENT ,GOT JOINING DATE ON APRIL 2011,ON OCT 2011,SUDDENLY BLOCKED ALL THOSE MAILS AND ASKED US TO LEAVE THE COMPANY WITHOUT ANY INTIMATION,IRRESPONSIBLE MANAGEMENT,PLAYED WITH CANDIDATES LIFE,ASKED TO GET RESIGNATION LETTER NOT SURVE FOR NOTICE PERIOD ALSO,TREATED LIKE A SLAVE ,SO MY ADVICE NOT TO JOIN IN HCL,THERE IS NO JOB SECURITY

Dear Candidate,

REF: “HCL Technologies Ltd, “DIRECT RECRUITMENT'S OFFER.

Your Resume has been selected from TIMESJOBS & MONSTER .COM for our new plant. The Company selected 65 candidates shortlist for MBA, Senior Engineer, Administration, Production, Computer and Electronics manufacturing Civil Engg. Fresh Graduate. Any IT, Software Engineer, and general service Departments. It is our pleasure to inform you that your Resume was selected as one of the 65 candidates short listed for the interview. The HCL Technologies Ltd is the best Company in India; The Company is recruiting the candidates for our new plants in New Delhi, Karnataka, Tamilnadu, Gujarat, Ahmadabad Bangalore, Pune and Mumbai,

The Company HCL Technology Ltd is the best it Company in India, the Company is recruiting the candidates for our new Plants in Delhi, Bangalore, Pune and Mumbai. Your interview will be held at The Company Corporate office in Bangalore on 13th of APRIL on Saturday 2013, at 11.30 AM, you will be pleased to know that the 65 candidates shortlist selected by 55 candidates will be giving appointment, meaning that your Application can progress to final stage. You will have to come to the Company corporate office in Bangalore, your offer letter with Air Ticket will be sent to you by courier before date of interview.

The Company can offer you a salary with benefits for this post 19, 000/- to, 95, 000/-PER.MONTH. + (HRA + D.A + Conveyance and other Company benefits. The designation and Job Location will be fixing by Company HRD. At time of final process. You have to come with photo-copies of all required documents.

REQUIRED DOCUMENTS BY THE COMPANY HRD.
======================================
1) Photo-copies of Qualification Documents.
2) Photo-copies of Address Proof
3) Two Passport Size Photographs.
4) Mobile Number
5) Scan Copy of Deposited Slip

NOTE: -After confirmation in bank you have to send the scan copy of
deposited slip to this email id: - recruiting.[protected]@technologist.com

You have to deposit the (Cash) as an initial amount in favor of our company accountant name in charges to collect your payment department for Rs.6, 725/- (Six Thousand seven hundred twenty five rupees) any STATE BANK OF INDIA, Branch from your Home City to our Company accountant name in charges. A/c NO [protected] Mr. SANJAY NEGI, MD this is a refundable interview security. Your offer letter with Air tickets or train tickets will be sent to your Home Address by courier after receiving the confirmation of interview security deposited in any SBI BANK, This Company will pay all the expenditure to you at the time of face-to-face meeting with you in Company. The Job profile, salary offer, and date -time of interview will be mentioned in your offer letter. Your offer letter will dispatched very shortly after receiving your confirmation of cash deposited in BANK. We wish you the best of luck for the subsequent and remaining stage.

The Last date of confirmation is on[protected] to[protected] Thursday you have to give the information after deposited the Security amount in bank to the Company HRD, email id: recruiting.[protected]@technologist.com Your Offer Letter with supporting document will be dispatched same time by courier to your postal address after receipt of security deposited confirmation in bank. The interview process and arrangement expenditure will be paid by HCL Technology Ltd. Lodging, traveling and local conveyance actual will be paid by HCL COMPANY as per bills. The candidate has to deposit the initial refundable security as mentioned by HRD.NB: You are advice to reconfirm your mailing address and phone number in your reply. And 6,725/ (Six Thousand seven hundred twenty five rupees,) will be the refundable amount, as 225 rupees will be deducted as bank charges for funds deposit and if you are been selected or not, still the amount will be refunded to you, as the amount is just to prove that you will be coming for the interview in order for us not to run at lost after sending you the air ticket Offer Letter and you don't show up on the day of interview. Wishing you the best of luck,

HCL Technologies Ltd

Surya Sapphire, Plot #3, 1st Phase, Electronic City Hosur Main Road

Bengaluru 560 100 India,



Phone: [protected] [protected] click to receive a call.
Regards, VISHAL SHARMA Call Time (9:00 AM TO 5:30 PM Sunday close