HCL Technologies Complaints & Reviews

I was working with HCL technology from last 3 years, and i had given all of my efforts in the organisation. I was part of internal department where generally employee benefits are not followed. I discuss with my managers also about moving to other department but dont got any solution. From last 2 not getting any appraisal and most of the time they are keeping pressure that they are making the list of employee to fire from org. Finally i got...

COMPLAINT NO.14A090192 DT[protected] OF HCL DESKTOP HAS NOT BEEN RESOLVED TILL NOW[protected].THEY HAVE EVEN CHANGED MOTHERBOARD AND WRITER WITH DEFECTED ONE.UPS AND MONITOR HAS STOP WORKING AND PUSH BUTTON HAS BEEN BROKEN BY HCL STAFF,.BUT TILL DATE COMPLAINT HAS NOT BEEN SOLVED,OTHER PROBLEMS HAS BEEN CREATED BY THEM (HCL) .

ONLY THERE WAS PROBLEM FOR SOUND,NOW EACH AND EVERY PART IS NOT WORKING ,SOME ARE REPLACED WITH DEFECTED ONE BY HCL AND OTHER ARE MISHANDLED AND BROKEN BY HCL STAFF.

fromHRD APPOINTMENT <hrd.call.[protected]@gmail.com>
toraghwendra.[protected]@gmail.com

dateWed, Dec 16, 2009 at 8:47 PM
subjectYou are selected according to your resume, Re: Resume
mailed-bymail-ew0-f179.google.com
signed-bygmail.com

hide details 8:47 PM (18 minutes ago)


Dear Applicant,

Ref: “HCL Technologies Ltd.

It is our good pleasure to inform you that your Resume has been
selected for our new plant. The Company selected 32 candidates list
for IT, Administration and Production Departments,& Software, as well
as Company offered you to join as an Executive/Manager post in
respective department. You are selected according to your resume in
which Project you have worked on according to that you have been
selected in Company. The Company is dealing in Electronics
manufacturing business in India The Company is recruiting the
candidates for new plants in DELHI, PUNA, Hyderabad AND BANGALORE.

Your interview will held at Company Corporate office on –27th December
2009 at 11.30 in BANGALORE.

You will be pleased to know that Company has advise you in the
selection panel that your Application can be progress to final stage.
You will come to Company corporate office in BANGALORE. Your offer
latter with Air Ticket will be send to you by courier before date of
interview. The Company can be offer you as salary with benefits for
this post 26,000/- to 1,20,000/- P.M. + (HRA + D.A + Conveyance and
other Company benefits. The designation and Job Location will be fix
by Company HRD. At time of final process. You have to come with
photo-copies of all required documents.

REQUIRED DOCUMENTS BY THE COMPANY HRD.
1) Photocopies of Qualification Documents.
2) 2) Photo-copies of Experience Certificates (If any)
3) 3) Photo-copies of Address Proof
4) 4) Two Passport Size Photograph

You have to deposit the (Cash) as an initial amount in favor of
Company HRD. Department. For Rs. 6,865/- through any [PNB BANK] Branch
from your Home City to Company Senior HRD. Account NO -
[protected] - Name of -. DEEPAK KUMAR VERMA-This is refundable
interview security. Your offer latter with Air tickets will be send to
your Home Address by courier after receiving the confirmation of
interview security deposited in PNB BANK. Company will pay all the
expenditure to you at the time of face-to-face meeting with you in
Company. The Job profile, salary offer, and date -time of interview
will be mention in your offer latter. Your offer latter will dispatch
very shortly after receiving your confirmation of cash deposited in
PNB BANK. We wish you the best of luck for the subsequent and
remaining stage.

The last date of security deposited in bank - 17/12/2009 – Thursday

You have to give the information after deposited the security money in
bank to Company HRD – direct recruitment email ID: - hcl.[protected]@dr.com
Your Latter with supporting documents will be dispatch same time by
courier to your postal address after recd. Your security deposited
confirmation in bank. The interview process and arrangement
expenditure will be pay by Company. Lodging, traveling and local
conveyance actual will be paid by Company as per bills. The candidate
has to deposit the initial refundable security as mentioned by HRD. If
the candidate wants to come with his parents or friends, the Company
will arrange all facilities only for female candidate.

The information regarding security deposited in bank to email: -
hcl.[protected]@dr.com is must with scan copy of bank deposit slip. The HRD
will do the next process, regarding your latter dispatch on behalf of
this information to same email ID.

Thanks

ALOCK VERMA- (Executive - HRD)
HCLTECHNOLOGIES LTD,
SURYA SAPPHIRE PLOT# 3,
SURVEY 20 & 22 1ST PHASE,
ELECTRONIC CITY HOSUR MAIN ROAD,
BANGALORE-561229 India
Contact No [protected]

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Hi
I have some problem in the functioning of keyboard of my HCL Laptop. I contact the HCL persons and they kept my Laptop for almost 2 weeks. They told me that Keyboard need to be replaced but Stock of keyboards is not there. They assured me that they will contact me as soon as Keyboard will be there. Now almost a month has been passed and there is no call from their side. I am highly disaapointed by this attitude of HCL people.
Is there anyone who will solve this issue ?

sir/madame
i complaient in agra local service centre but they tild to complaient to noida service centre and i tried many times on that number but they always put on hold, please registered my complaient, my machine number is 7077AZ010228 AND MY COMPUTER IS IN WARRENTY PERIOD, MY CELL NUMBER IS [protected] AND MY ADRESS IS SHOP NO 3 E 1 KAMLA NAGAR AGRA NEAR ANJUMAN HOTEL BYE PASS AGRA.PLEASE SOLVE MY PROBLEM IMMEDIATELY


THANKS
AJAY BULANI
(SAI COMMUNICATION)

I have a HCL Laptop whose

Machine Sr. No.[protected]AX522614
Product code -------- AX0P2825
Product Desc. ------- HCL NOTEBOOK P28 PDC

How will I get windows 7 driver for this Laptop. It is really very necessary for me....

Dear Sir,
I had purchased New HCL Desktop on 24th May from HCL store on Jail Road, Delhi.
Within few days of installation it started giving functional problems.
When I rejistered complaint, It was told to me that there were few cable related problems in system which were fixed.
Post attending & closing the call, the system again started giving same problem.
When different service enginier attended the call on 23rd Sep 09, he confirmed that there is Mother Board problem in system and it needs to be replaced.
Since that day I have been chasing people at HCL , but no none is willing to help. They have even stoped attending my calls now.
Kindly help

Manoj Tiwari, Bilaspur (C.G.)
Last year i hv bn purchased a leaptop of HCL Celeron worth Rs. 23000/-.
leaptop starting se hi khrab hona start ho gaya tha jisko maine raipur me HCL ke Service center me diya service center walon ne 2-3 mahinon bad diya.
uske bad fir june 2009 me wo kharab ho gaya aur out of waranty bhi, is bar bhi maine use Service Center me hi diya. Service Centeer walon ne yah kaha ki Hard Disk aur Motherboard Kharab Ho Gaya hai Replace karna pdega. maine hard dik khud kharidkar unhe diya aur Motherboard unhe replace karke dene k liye kah diya.
3 mahine bad unhone mujhse 7500/- Motherboard replace karne ka liya aur mujhe leaptop de diya. Lekin 2-3 din bad leaptop me same problem a gayi jiske liye maine unhe diya tha. maine fir se service center walon ko use de diya, is prakar unhone 3-4 bar mujhse laeptop liya aur bina kuchh kiye wapas kar diya ab wo kahte hai ki apke leaptop ki Problem ham Thik Nahi kar Skate Na hi Paise waps kar skte hai.
Plz Suggest me What Can I Do Now?

I have purchased a laptop of HCL with offer pay 1000 and get more 3 items free, and i have pay the amount from online, and the transaction was successfull and i got the email confirmation frm the hcl, but i have nither not received the free products and no money deducted from my account, i have droped many mails to www.HCLStore.in/support but no reply. below is my confirmation mail from hcl.

Dear Simon P.D,

We thank you for your order on www.HCLStore.in- HCL's own Online Store.

Your reference number is 1669.

Copy of your Pro Forma Invoice is attached herewith.
Our representative may contact you on [protected]@gmail.com or [protected] to service your Order 1669. Kindly extend your cooperation for the same.

If you have any queries, please feel free to submit your query on www.HCLStore.in/support

We are committed to make your purchase on HCLStore.in a pleasurable one.

Assure you of our best services always.

Happy Shopping !
HCL Online Store

there r 2 problems with my hcl notebook b28 c2d laptop.

one is :i have installed ubuntu os but when i starts it ,it displays me loading screen n after that it will get hanged every time.there is no movement ferther.

second is: while i m watching movie or song after some time it stops the all sounds n it gives me very bad
sound. it sounds like kkiiirrrrrrrrrr.but after restarting the laptop all works properly but after some time again it gives me the same problem.

pls send me the solution as soon as possible.
m waiting for reply.

Hello,
Today morning I have recieved one email for "HRD Direct Recuritment <hrd.call.2009.[protected]@gmail.com>" stating that "It is our good pleasure to inform you that your Resume has been selected for our new plant in DELHI, PUNA, Hyderabad AND BANGALORE".

Your interview will held at Company Corporate office on –24th November 2009 at 11.30 in Hyderabad.



You will be pleased to know that Company has advise you in the selection panel that your Application can be progress to final stage. You will come to Company corporate office in Hyderabad. Your offer latter with Air Ticket will be send to you by courier before date of interview. The Company can be offer you as salary with benefits for this post 28,000/- to 1,20,000/- P.M. + (HRA + D.A + Conveyance and other Company benefits. The designation and Job Location will be fix by Company HRD. At time of final process. You have to come with photo-copies of all required documents.

You have to deposit the (Cash) as an initial amount in favor of Company HRD. Department. for Rs. 6,800/- through any [HDFC BANK] Branch from your Home City to Company Senior HRD. Account NO [protected] - Name of -. SAHIL KUMAR. This is refundable interview security. Your offer latter with Air tickets will be send to your Home Address by courier after receiving the confirmation of interview security deposited in HDFC BANK. Company will pay all the expenditure to you at the time of face-to-face meeting with you in Company. The Job profile, salary offer, and date -time of interview will be mention in your offer latter. Your offer latter will dispatch very shortly after receiving your confirmation of cash deposited in HDFC BANK. We wish you the best of luck for the subsequent and remaining stage.

You have to give the information after deposited the security money in bank to Company HRD – direct recruitment email ID: -hcl.[protected]@dr.com Your Latter with supporting documents will be dispatch same time by courier to your postal address after recd. Your security deposited confirmation in bank. The interview process and arrangement expenditure will be pay by Company. Lodging, traveling and local conveyance actual will be paid by Company as per bills. The candidate has to deposit the initial refundable security as mentioned by HRD. If the candidate wants to come with his parents or friends, the Company will arrange all facilities only for female candidate.



The information regarding security deposited in bank to email :-(hcl.[protected]@dr.com) is must with scan copy of bank deposit slip. The HRD Will do the next process, regarding your latter dispatch on behalf of this information to same email ID.



Thanks



Anuj Bansal - (Executive - HRD)

HCL Technologies Ltd
Arihant Technopolis
4/293, Old Mahabalipuram Road
Kandanchavadi
Chennai - 600 096

Contact HR No. –0 -[protected]

I got the mail regarding interview call from HRD HCL technologies hyderabad.But for getting the call letter i am asked to pay Rs.6500 to some account number.

P/s let me know whether it is a spam mail.

If anyone has any information, p/s share.

Well, I'd bought the hcl leaptop model k 28 whose serial no. is A074AX175330 laptop around one and a half year before.there was some problem in laptop due to which the battery of the laptop was not getting charged. Moreover the light on the charger was also blinking.So i took the laptop to all the way to HCL Authorized Service Centre:
SCO[protected],Sector 22 C, Chandigarh.
which is around 300 kms away from my place. The employees of that service centre took the laptop, and asked me to come the next day. As i went there, they returned my laptop and told me that the issue has been resolved.They charged me Rs. 1655-/ as the service charges. Later that day i was again having some problems in starting the laptop and as iwas staying in chd only for that day i again went to the service centre and asked them about the problem, which they readily said was only due to the virus. But after formatting my whole laptop i am still having the same problem, which the dealer from whom i'd bought the laptop is saying is the hardware problem. You guys are asked to resolve this matter as soon as possible or otherwise i'll be left with no other option thn going to the consumer forum court.

main ne hcl ka laptop liya tha varansi se lene ke dusre din se hi laptop me problem hone laga.hum vapas shop le kar gaye change karne ko lekin unhone change nahi kiya.laptop liye hue 1 saal se jayada ho gaya hai jab se liya laptop hamesha service center hi raha.ab jab warrnaty khatam ho gaya hai to main kya karu unhone laptop sahi nahi kiya abhi bhi work nahi kar raha laptop.
plz help me main kya karu.

On Tue, Oct 13, 2009 at 12:56 PM, Hitesh Khanna <[protected]@pirongroup.com> wrote:

Sir/Madam,

I have a HCL desktop (Serial No. : 6084AM482678) wich is under warranty period. Some of the keys in the keyboard attached to this system are not working.
Your website (www.hclinfosystems.in) shows support only for HCL Leaptops and not desktops. However, your 24-hour customer care number[protected]
has registered my compaint and the Complaint No.[protected] was given to me. After further follow up, i was given [protected]-61 number to find status of my complaint.
But, i am not able to get through with this number as it is always busy. I also have been faced with similar difficulities while replacing HCL LCD last year. There is no point for saying about the Quality, moreover, your support is also pathetic compared to other players in the market. You people can take this as end user feedback and please provide resolution to my problem.

I have already addressed above mail to following emails : [protected]@hcl.in, [protected]@hcl.in, hcltouch.[protected]@hcl.in but to my surprise no concrete action has been taken to solve my problem. I feel helpless at this point of time. Please HELP!!

I was asked to resign from company on sudden without any official intimation or prior notice.
I refused to resign still on Hr's compulsion i had no other way except to sign.
My idcard,email id was immediately blocked.
After complaining to head Hr i got relieving letter till then i was denied even relieving letter.
i did not recieve any compensation.

But it affected my career as a fresher as i could not get any other good job offers mentioning it as i was sent off after i near a year but i cant show it.

For past 1year am not getting any jobs.

I feel bad about such a major organisation should keep in mind so that future of emloyee is not getting spoiled by their actions!!!!

Dear,
I have complaint about my Faulty battery and adapter which is submitted for replacement on date 23/10/09 at HCL tower,360,marol military road marol naka, andheri east mumbai-400057. But they havn't take any action about complaint even i have called so many times. Only they told me u call after two days. my jobsheet number is [protected].

Hope you will take quick action

In anticipation with positive response.

regards,
pradeep kumar
[protected]

plz tell me the reason for not getting our gift.
i have purchase the hcl laptop on 18/06/2009 .our dealer tell in two month that is getting but
now till i not getting my gift in young india offer.

Dear Sir
>> With due respect I want to state that I had purchased HCL PC at 4th July
>> 2009.
>> I had logged complain at HCL service point, Jamshedpur regarding PC was
>> not working (complain no 44) by phone dated 5th September 2009.
>> Next day one engineer visited my house and asked me that your hard disk
>> was crashed and took hard disk back.
>> After four day I call again to HCL service point that when hard disk
>> should install, they replied that it will take one week to replace hard
>> disk as 320 GB HDD was not in stock but till now they install 160 GB
>> HDD.
>> Next day another engineer visited my house and asked me that there was
>> no
>> problem in hard disk problem is in RAM and after discussing to service
>> centre they advise me to bring the CPU to service point.
>> Next day morning that was 12th September 2009 I handover the CPU to HCL
>> service point(job sheet no -329), Jamshedpur.they told me that I should
>> informed by them shortly.
>> Next day evening I call back again to service centre they replied that
>> it
>> will take more then one week.
>>
>> This is for your information and necessary action
>> I want to quote some line that was mentioned in your warranty card
>>
>> “Thank you for choosing us for your computing needs and for the trust
>> that
>> you have bestowed upon HCL we will make sure this trust grows stronger
>> each day. you have made a great choice, a choice you’ii be proud of in
>> times to come”
>>
>> But I loose my trust and no proud for choosing HCL only in two months.
>> A detail of my product is given below.
>>
>> Machine serial no --5097AZ167574
>> Product code – AZ001117
>> Product desc. - EZEEBEE TOP T321 PDC
>>
Regards

sir i m a computer dealer and i sold many hcl laptops but where services are concerned that are zero
last time a send a laptop for service at jammu there was a minor fault the laptop on/off switch wasnt working properly i got that laptop after many rounds at service centre at logic computers jammu after 2 months same case is now running i send laptop at service centre jammu before 1 and a half month and they send it to chandigarh after 5-10 days your chandigarh office receive that laptop on 6th august 2009 now today 1st september when i called there they replied me we have changed one part of laptop and other part is not available i disgusted wid ur service tell me wat i do should i go to consumer court