HDB Financial Services — Personal Loan Foreclosure

Address:No.114 Venketeswara Nagar , Maduravoyal

Dear Sir /Madam

I had a taken personal loan on HDB vide Loan A/c number 11806596 . Due to some personal commitments i want to foreclose the loan so when i called Mr.Magesh for loan closure he told that i need to give request in any branch for closure so after approval only i can close the loan . So same i go to Poonamallee ( Mangadu ) branch and give request for foreclosure the loan to Mr.Anand . And after 1 week when i called Mr.Anand he told he is shifted to some other branch but also he confirmed the approval is came for my foreclosure . As per his suggestion i go to Mogaipper Chennai branch for closure the loan, but the Mogaipper branch people told me that the approval is not came, and when i check with mr, Anand he ask to to come to Tiruverkadu chennai branch on the same day again i go to the Tiruverkadu branch and given my cheque to close the loan and i get the cheque receipt message acknowledgement also received this was done on 18th June . After following of 3 weeks and roaming whole day on 18th but still the loan is not closed, I received next month EMI message now . This is totally not acceptable . Sorry to tell this Very very poor service in HDB in terms of customer handling . I totally disappointed, my energy and time i wasted for this simple loan closure i never see such a complicity to foreclose the loan. Also there is no proper customer care number or branch contact number to contact directly . PLEASE HELP ME TO CLOSE THE LOAN AND CANCEL THE EMI FOR JULY . Contact me @[protected]
Was this information helpful?
No (1)
Yes (4)
HDB Financial Services customer support has been notified about the posted complaint.
Complaint comments 

Comments

I wish to foreclose a loan. Have tried earlier, with no success. After a lot of hassles. This is the last time I'm gonna try. The next step will be outright legal and I'm gonna arrange for media and press coverage of the same.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    HDB Financial Services
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    6%
    Complaints
    1136
    Pending
    0
    Resolved
    64
    HDB Financial Services Phone
    +91 94 1502 2242
    HDB Financial Services Address
    HDB Financial Services 2nd Floor, Process House, Kamala Mills, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all HDB Financial Services contact information