[Resolved]  HDB Financial Services — Request for EMI Debited Stop (In Lockdown)

(First Mail) o: [email protected] cc: [email protected] bcc: [email protected] date: Jun 29, 2020, 10:17 AM subject: Request for EMI Debited Stop mailed-by: gmail.com Dear Sir/ Madam My name is Ajay Kumar S/o Mohinder Pal r/o 518 street no.1, Ram Payari Gali rattan singh chowk Amritsar ( Punjab). I am running a computer Education Centre. I want to inform you that. My loan is running under the HDB Financial Services Second Floor, Central Above Khurana Jewellery House, Mall, Mall Road, Amritsar, Punjab I have been paying for the last three years their installment regularly without missing any month. But as you know about COVID 19. The government does not grant as to open any education department and in my education Centre mostly students do not have a personal computer. So I am unable to teach them. I am not earning anything Last three Months. So I am unable to pay my Instalment. I have my medical insurance also under HDFC ERGO and policy reference no.2828203387598000000. They have already debited my June month installment without informing me. I have talked to Branch Manager Mr. Rakesh But he does not talk properly. When I said about RRB rule. He did not agree with my view. It is putting me pressure to pay the instalment. I have applied to the HDB site. But the request declined. I am very stressed about my loan installment. It made my mind very stressed. Please help me. I need Time. I am waiting for the opening Lockdown. I am ready for paying interest which I have missed my installment’s month. But I am Requesting you Please Postpone my installment. I hope you will help me as soon as possible. PL Loan No.9006001 Ajay Kumar Yours Obediently Mobile no. 9878378082 (second mail) Respected Sir/Madam I want to inform you that I have visited Today (1 July 2020) near about 11:25 am to 12:00 HDB Financial Services Second Floor, Central above Khurana Jewellery House, Mall, Mall Road, Amritsar, Punjab Branch Credit Manager Upinder Singh said me to write down an application to the bank for the moratorium. And I have submitted my application to the bank. As proof of my handwritten application, I have attached it. Please find the below. I hope you will do the needful. Thank you for Listen to me. Ajay Kumar Mobile No.9878378082 reply Dear Sir/Madam, Greetings from HDB Financial Services. Thank you for writing to us. With reference to your email, we would like to inform you that request for moratorium can be placed only through our website. Post request for moratorium placed through the website, you will be informed about the decision on acceptance/rejection of the same. For more information on the moratorium scheme, kindly go through our detailed FAQs uploaded in our website https://www.hdbfs.com/covid-19-installment-relief-moratorium-2-faqs. Best Regards Sathish Kumar L HDB Financial Services Ltd Customer Support Team (third mail) Dear Sir/ Madam My name is Ajay Kumar S/o Mohinder Pal r/o 518 street no.1, Ram Payari Gali rattan singh chowk Amritsar ( Punjab). I am running a computer Education Centre. I want to inform you that. My loan is running under the HDB Financial Services Second Floor, Central Above Khurana Jewellery House, Mall, Mall Road, Amritsar, Punjab I have been paying for the last three years their installment regularly without missing any month. But as you know about COVID 19. The government does not grant as to open any education department and in my education Centre mostly students do not have a personal computer. So I am unable to teach them. I am not earning anything Last three Months. So I am unable to pay my Instalment. I have my medical insurance also under HDFC ERGO and policy reference no.2828203387598000000. They have already debited on 4th June 2020 my installment without informing me. I have talked to Branch Manager Mr. Rakesh But he does not talk properly. When I said about RRB rule. He did not agree with my view. It is putting me pressure to pay the installment. I have applied to the HDB site. But the request declined. I am very stressed about my loan installment. It made my mind very stressed. Please help me. I need Time. I am waiting for the opening Lockdown. I am ready for paying interest which I have missed my installment’s month. But I am Requesting you Please Postpone my installment in lockdown till. I have got an SMS for EMI debit. The next installment date is 4th July 2020. Please stop debit my amount in lockdown. These days are very hard to face for me. I hope you will help me as soon as possible. Note: I have been mentioned this matter before 27 June 2020 to the Bank manager. I have already submitted my application manually in the bank. But no one listening to me properly. But this type of delay in time will affect my bank record bad. Please Sir/ Madam I need your help PL Loan No.9006001 Ajay Kumar Yours Obediently Mobile no. 9878378082 Now they have debited my July month installment again in lockdown in Amritsar (Punjab). without earning its all situation making me stressed and upset about what should I do for my next installment if governments do not allow the education department to study. No One understanding my problems nowadays. my email id is. [email protected]