HDB Financial Services — Wrong use of my personal documents to issue someone else loan

Address:Chennai, Tamil Nadu, 600061
Website:www.hdbfs.com

I Sandeep Mohapatra, got a loan from HDB financial services on 30.04.2017, loan account number 2559814. but they used my information to sanction someone else loan and when I registered with their mobile app, I came to know about this fraud.
After that I complained about this but there is no response.

The person name Arnab Roy got the loan account number 2559797 and also confirmed that he didn't submit any documents but he got the approved loan

Humble request Please don't take any loans from HDB financial services as they are a big fraud company.
And if the the person doesn't pay the loan then it will affect my cibil score.
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HDB Financial Services customer support has been notified about the posted complaint.
Sep 01, 2017
Updated by Sandeep raja
Still there is no update from HDB financial...
Please guide me how I can proceed with legal action
Dec 04, 2017
Updated by Sandeep raja
As there were no reply from them... I stop making payment towards the loan..
Please advise
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