HDFC Bank Complaints & Reviews

My name kamal singh. My mail id is [protected]@gmail.com my last your digit credit card no. 1363. I submitted form for change mobile number. My old mobile number is [protected]. But now update my new number my mobile number is [protected]. Reason loss my mobile number. I contacted to hdfc credit card customer care but they rejected my request and suggest me for again resubmit mobile no. Change form. It's not my mistake. Please update my correct mobile number otherwise i will not pay credit card payment. Hdfc is worst bank.

I would like to inform you that one of a hdfc life agent call to me and he (Umesh kumar contact no. [protected]) offers me the insurance policy if i take a insurance policy they will give me 25% cash back amount after the three months of the policy but they have not given me a single penny of 25% of cash back amount
And i have called to that agent for solving my problem but they are not listening to me or they abused with me.

It has been over 2 weeks that i didn't receive my credit card. After reportedly calling the bank to arrange for its delivery the bank continued to neglect my plea saying that they are yet hear from the courier service. I have checked with blue dart and they have informed me that it is the responsibility of the bank to get the card delivered.
Yet the bank has not taken any step....

Hi sir i am andrews

I have salary account. My account number is ([protected]). I have recharged amount of rs.146& rs 110& rs 70 for vodafone prepaid number [protected]. This transaction not successful but that amount was debited my account.. That message (Your request to recharge inr rs.146& rs 110& rs 70 cannot be processed at this time. Transaction ref. No is[protected] for rs 70,,[protected] for rs 110,, 768105 for rs 146)

Please refund my money sir.

Do not trust any hdfc representative. Take whatever they promise on letterhead with signature or customer is wrong, that is hdfc policy. If any representative speaks lies to sell the policy still no action will be taken up by hdfc as long as they are making money. A customer is expected to read the policy cross confirm everything in policy else he will lose his money and he himself is to blame.
I was sold hdfc sanchay policy where i was assured certain amount of return after three years by reprenstative of hdfc life in presence of hdfc bank rm. After three years when i went to surrender the policy i was told i would get less than half the amount of premium paid. The onus is on me to have understood the policy, to know how traditional policy works, and my biggest mistake is i trusted hdfc representative for which i have to pay penalty.in any hdfc sanchay plan if you surrender before your pay term, you lose money and get less amount then the premiums you have paid. Eg if you are paying premium of rs 50, 000 per year and pay for three years and want to surrender, after paying premium of 1, 50, 000 you will get hardly rs 61, 000. Rest is gone. Even after 9 years of premium paying you get less amt than total premium paid.
If any agent comes to sell any policies or any product from hdfc be sure to cross verify with ca or you will lose your money.

I am kumar from hyd 5/09/2017 dated evening 8:20pm to 8:30 pm i will adding money from my sbi credit card to payzap wallet but not add the money my wallet and bebit the money from card and again next transaction same repeat total 2000 rs lose my card that day and, 8/09/2017 evg 7:28pm 1000 rs adding from hdfc credit card to payzap wallet same situation repeat total 3000 rs i will lose so plz let help.

I have gone to an atm in shipra plaza, indirapuram to withdraw my cash on 10 sept 2017 but not able to get my debit card back as the atm card was stuck in the atm machine, nor get the money, my account no is [protected], on calling the customer care i come to know that i have to pay the 230 rs for the applying new card. On doing enquiry of that atm, i came to know that many atm cards were also struck previously in that atmmachine. So i want to ask a question to the bank authorities that what is the fault of customer if your atm machine is not working. Why i should bear the loss.
I think in this conditions the bank should not charged a fees of 230 from me

Hello HDFC Personal loan redressal Dept.

I am raising this compliant with you as I have been mentally and emotionally harassed and tortured by HDFC Personal Loan Collection agent ( Mob Number – [protected])
This incident has been happening now for continuous months, whenever the loan applicant Bhavna T misses/Delays her EMI, collection agent calls me for the follow up claiming I am the reference given

However to clarify which I have already communicated several time, I never GAVE MY CONSENT IN WRITTEN OR SIGNED any document, we use to work in the same team 3 years back in same company hence my details were on portal visible to team.
Still I have been trying to Co-operate with HDFC Collection agents whenever they call me I try to call her msg here but she never return the calls or msgs, however this months this has gone beyond my patience level Collection did not only called me and threatened but called me with fake number as my address which was given by her was old (they went their told the society people I have defaulted the EMI) also this number of the given agent did a fake call said speed post and need new address

Once he received this he came to my society where I live with my family and kept telling everyone about me being defaulter. on one hand I was thinking to Co-Operate as a responsible citizen, however the way he came and spoke to us threatened us after all this threatens me, you arrange her address I DON’T CARE I will come to your office on Monday then I will see what else to do, please see I have a bed ridden father to take care and 4 month pregnant wife, who cant take this kid of torture at all

Kindly deactivate my number as any reference given for this case as I am neither any relative nor friend also I am totally unaware where she is as we no longer work in the same team
I hope no one call me or my family or VISIT us to threaten, as advised over Phone banking by the Customer care Officer I am writing this email Complaint, KINDLY Deactivate my number as any reference and take strict action against the agent if we get threatened again

Regards
Ankit

Hi, i have requested to send 3000 rs of money to my hdfc bank account from my payzap wallet on[protected]Monday) here the problem is my money got deducted from my payzap wallet but it didn't got credited to my bank account. I have complained the same through the email i got the reply saying the money gets refunded within 5 working days but now today it's 7th day still my money didn't got refunded. I have called so many times to the customer care but it was too worst that every time it says call waiting. Please tell me some solution to this to get my money refunded. Thank you. Please.

Hi,
I want you to please cancel the oneassist plan and also return the 1899/- rupees deducted from my credit card on 28/08/2017. I tried calling but couldn't hear anything. I have also sent many e-mails to cancel the plan to [protected]@oneassist.in but just the same reply :
Dear ashwini sheregar,

Thank you for reaching out to us!

To help us serve you better, kindly share your query through your e-mail id registered with us.

If you are an existing customer, you can also call us at[protected].
For new users, kindly contact us at[protected] to know more about our products.

For instant resolution of your queries use live chat only via the oneassist app. Anytime. Anywhere.. Could you please cancel this plan asap.

Please do cancel this plan asap. My credit card number ends in 8323. I have also e-mailed the details any times.

Thank you.

Hi team

Kindly help me to resolve regarding a personal loan. I have a hdfc salary account and also a hdfc credit card, and i have also a icici bank credit card and sbi card and also a bajaj finserve card all dues are cleared and also a 781 cibil score, i have to applied a many times personal loan but u have to cancel that on ric issues. I have to submit a all documents and pay slip also please resolve this ric issues asap.

I have to couples of mails and complaints but not given me a any resolution please remove a ric issue.

Regards
Akshay arora
[protected]

Respected sir/madam,
I hereby request you to intervene in my case as is it is falsely alleged that i am a defaulter at paying credit card bill as it was autodebited without my permission.

Iam hereby attaching necessary details. The amount is increasing day by day. Legal notice had been sent by the bank authorites.
Please help me kindly for the same.
Thanking you.
Regards.
Unmesha. C. Shah

I had applied for credit card which i haven't received so far. Its been 2 months but branch hasn't done anything about it. Bank seems least bother about it... They have registered my issue but couldn't fix it. However i wasn't interested in making credit card but they insisted me to make one. Now its showing limit in my net banking but there is no use without credit card

I am padarbinda mahapatra. I am a customer of your bank. An amount of 1299 has been deducted towords one assist relationship without my consent. I have not get credit card yet. I have not any interest in one assist relationship member. With out my consent how can it be possible to deduct my my money. It's just disgusting. Please refund my money. I have just known that the credit card ending with 2133. The relationship number is-2671983

I have not received the maturity proceeds under policy. All the documents were submitted and premia were also paid. I have submitted the documents on whatsapp and also mailed them @ service. But no service i am getting. There is no interest to the company in paying me my amount. Please llok into the issue and pay me my rightful amount at the earliest.

On 9th sep 2017 an amoiunt of 5000/- debited from my icici credit card no 0876. I called customer care of payzapp they are not responding. Now i have mailed them but got no replies. Already 8 days gone i am helpless, i will also havr to pauy the credit card bill. So if rearly refund is done that amount will be deducted. I request condsumercomplaints to sort out the matter

I got a call from [protected] @ 12:08pm on 9th sept. He asked me about one of my neighbor.
When i told him that we are not on good terms with them he started abusing me... And almost raped me verbally. How anyone can call me without my permission and verification, how they can say that i am guarantee of any one. He even threatened to kill me. Kindly check the call details. And please take strict action against him.

I tried to transfer the amount from payzapp to bank account it git failed.. I got a notification as regund has been initiated
But it has been one week refund has not been done...
The customer care number which is given is fake whenever we call its going busy busy busy.. Really you made us feeel very bad about the services... I need the amount right now which was kept for medications. Its very urgent

Mobile number: [protected]
On september 4th. A transaction of rupees 5000 from payzapp wallet to bank account has been failed. But the amount has been deducted from wallet and it was not refunded till date.

Customer care number not working
No response to customer support e-mail even after 24 hours (Timeline mentioned by hdfc in the acknowledgement email)

Transaction number[protected]gw10dr0

Cancellation of one assist membership
I am a hdfc bank credit card holder. The bank has auto debited rs. 1299/- from my credit card number ending with 7285 without my concern on date:08/09/2017. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1299/-

Oneassist relationship number : 2650722
Name :- dipanwita dhali
Mobile no. :- [protected]
Credit card number ending :- 7285