[Resolved] HDFC Bank — fastag application status

vivek sharma21

from Delhi, Delhi

Address:

Ludhiana, Punjab

Dear sir/madam,

Yesterday i applied for hdfc fastag.in which while doing payment it charged me rs. 500 whereas on-site rs. 300 was mentioned. Though i made the payment but after that, it was displayed on the screen that pdf will be sent on my mail id. But i did not received any mail.
Also kindly provide the status of the fastag application with reference number hfr443540.

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Jan 2, 2020

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Dec 02, 2019

HDFC Bank Customer Care's response Dear Customer,

Kindly note that Rs. 200/- needs to be paid as a refundable security deposit and Rs. 200/- is deposited in the wallet. Further, please note that the issuance charge of Rs. 100.00 will be further processed as cashback in the recharge wallet at the time of wallet creation. We request you to kindly confirm the date of application and contact Fastag Helpline at[protected] in case of any clarification.

-Nadia

HDFC Bank Customer Assistance

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Comments

narayanan1956

from Mumbai, Maharashtra

Today I had applied for hdfc fasttag. Rs 500 was debited from my hdfcbank account. However, the next page showed that page has timed out. The details are as follows:
Name: P Narayanan
Vehicle No. KA04MG911
Date:[protected]

Please let me know the status of application.

J@1983

from Delhi, Delhi

10 -dec-2019 I applied for hdfc fastag.in which while doing payment it charged me rs. 500 whereas on-site rs. Though i made the payment but after that, it was displayed on the screen that pdf will be sent on my mail id. But i did not received any mail.
Also kindly provide the status of the fastag application with reference number HFR992958.

Thanks with Regards
Amit Jain

dineshpadmanabhan

from Delhi, Delhi

13 -dec-2019 I applied for hdfc fastag.in which while doing payment it charged me rs. 500 whereas on-site rs. Though i made the payment but after that, it was displayed on the screen that pdf will be sent on my mail id. But i did not received any mail.
Also kindly provide the status of the fastag application with reference number HFR01064545

Thanks with Regards
Dinesh P

Vagri

from Surat, Gujarat

I applied Hdfc bank in fastag but not received at my home.my application refrence number is HFR601999 and 1000rs deducted in my account because site on error on display but amount withdraw so please my fastag send at my home

MSKReddy

from Mumbai, Maharashtra

04 -dec-2019 I applied for hdfc fastag.in which while doing payment it charged me rs. 500 whereas on-site rs. Though i made the payment, we received customer id and Wallet id from your end, but still we are unable to receiving Door delivery Fas tag Sticker, My Vehicle No: ap04bd3456. pls let me know the status door delivery

Thanks with Regards
Sunil Reddy

MSKReddy's reply, Dec 15, 2019

Still no updates from your end, pls deliver fastag sticker as soon as possible, already govt given
date completed, tmr onwards mandatory,

1944

from Vadodara, Gujarat

29-Nov.-2019 I applied for hdfc fastag.in which while doing payment it charged me rs. 500 whereas on-site rs. Though i made the payment but after that, it was displayed on the screen that pdf will be sent on my mail id. But i did not received any mail.and no one contact me regarding my application.
Also kindly provide the status of the fastag application with reference number HFR753059.

Thanks
Dharmendrasinh Chudasama

Priyam Jayaswal

from Delhi, Delhi

I have applied for HDFC Fast tag on 9th Dec by application reference number HFR980553 and got message after making payment that Application PDF will be sent on registered mail ID but as on date there is no method to track the same.Kindly confirm how to track this because as on date we have not received the same on the mentioned address.

BALASAHEB MANE

from Mumbai, Maharashtra

sanlaxman

from Gurgaon, Haryana

I applied Fastag using HDFC portal on 9th December, received message stating that PDF will be sent to registered email ID and Fastag will be delivered within 7 days. Post that, I haven't received any confirmation nor I could able to connect to the customer helpline number. No email ID provided to raise grievance too. My reference ID is "HFR969821". Reading multiple negative reviews for HDFC fastag, which really ruining the reputation.

Can anyone assist me in resolving my issue or provide any escalation matrix to reach HDFC customer care for Fastag related services apart from Hotline number, as it is not getting connected anytime.

Looking forward for a favourable reply soon.

sanlaxman's reply, Dec 16, 2019

Government usually levies fine on public, but don't take action against any organisations. We have raised the request through the portals available to get Fastag, but due to delay in processing and bad services, we need to pay the penalty if we travel through Toll. Can anyone help me in taking necessary action against HDFC for the unresponsive behaviour. I am going through all the previous comment, but no one has received any response from HDFC officials to resolve the issue.

Prasanta.Kalita

I Have applied for hdfc fastag.I paid Rs.500/ for the same .Though i made the payment but after that, it was displayed on the screen that pdf will be sent on my mail id. But i did not received any mail.
Also kindly provide the status of the fastag application with reference number HFR02033100.