HDFC Bank Complaints & Reviews

Dear sir/ mam,

I have applied for hdfc fastag on saturday. Though i made the payment but after that, it was displayed on the screen that pdf will be sent on my mail id. But i did not received any mail.
Kindly let me know when i'll get a mail and fastag card.

Also kindly provide the status of my fastag application with reference number hfr01104819.

Kindly do the needful and thanks in advance

As per the dec 2019 credit card statement the bank has auto debited inr 1899/- from my credit card number ending with 7921 without my concern on date: 02/12/2019. I am not interested about this service and don't want this membership any more. So please cancel the membership and refund this debited amount of inr 1899/-

Oneassist relationship number :
Name : renjumol n skaria
Email: [protected]@gmail.com
Credit card number ending : 7921

I applied for hdfc fastag on 11th nov 2019 and made the online payment via my credit card, but so far not received account details or fastag stcker.
But on 15th dec i received a messages on my mail stating that "your fastag a/c has been debited for rs. 10 for transaction by vehicle kl42n2999 at toll baros toll plaza on[protected]t17:02:49. Balance amount in the a/c is rs. 65 - hdfc bank ltd." which is in up - while i am using my vehicle only in kerala.
My fastag application reference number is hfr359826.
Please do the needful to immediately block my fastag which never given to me. Also take necessary action to arrange new fastag for me at the earliest or cancel the existing tag and return my money.
I am an hdfc account holder since 2010 and it is shame for hdfc - not to provide a proper tracking mechanism for fastag or provide working contact number (Both[protected] & 1033 are not working) on the fastag portal.

I applied for hdfc fastag online on 10/12/2019 with appilcation ref no. Hfr987960 and made payment of inr.500. I have also uploaded the necessary supporting documents of aadhaar and vehicle registration certificate. But still not received any sms or wallet id or any other information so i can know that what is going on. They providing me fastag or not please help me

I applied for hdfc bank fastag online and made payment of inr.500. I have also uploaded the necessary supporting documents and vehicle registration certificate & vehical number - mh12 hz7837
After that we received customer id & wallet id on 04/dec/2019 through sms and email. Even my wallet was recharged on 05/ dec /2019. But still i haven't received fast tag sticker.

The toll-free does not work most of the times and i'm struggling with fastag as it is going to be mandatory from 15th dec onward.

I have been with hdfc for 10 years now (Saving account, personal loans, hdfc life) and this is the worst moment with them.

Hello,

I am madhu ray, lives in kolkata nd using hdfc credit card. Very disappointed to see that one assist policy activated for my credit card without my consent, without my permission even without any message notification. The amount is 1399 on transaction done on 02/12/2019... Please refund my money. I don't want to pay this bill anymore. I have complained also in hdfc customer care, they said cancel request taken but i didn't get any result... Such a useless and lier complaint team. Please make my money refund otherwise i will close my account nd credit card in this bank. Please do this asap...

I had applied for hdfc fastag for my vehicle no. Ka51mf5596 on 6th dec 2019, i got a mail saying that the fastag has been issued and the customer id and wallet id was provided and on the same day go a message saying that your account has been recharged, but there is no dispatch confirmation for the fastag. The customer care number is always busy or not transferring the agents.
Please provide the eta when will i get fastag and how to track the status...
Now it is very important to have it to go on to highways.
Very very poor service... No email id to drop an email and not able to reach customer care too.
Really disappointed with hdfc bank
Regards
Prashanth

I applied for hdfc fastag online and made payment of inr.500. I have also uploaded the necessary supporting documents and vehicle registration certificate.
After that i received customer id & wallet id on 06/12/2019 through sms and email. Even my wallet was recharged for inr.300. But still i haven't received fast tag sticker.
The tollfree does not work most of the times and i'm struggling with fastag.

The details of email message received from hdfc is as below:

Your fastag has been successfully recharged for rs. 300 on 12/6/2019 12:15:46 am. Our reference number for the transaction is[protected]. Balance amount in the account is rs. 300.00 - hdfc bank ltd.

Have applied hdfc fastag through online and made payment of 300 inr (200 for security amount & 100 as the top-up amount). The reference number of the application is hfr01096972. I have uploaded a signed copy of the final document and rc/aadhaar and since then there is no update.

There is no way to contact hdfc fastag guys as the customer care number given is busy or not being attended.

I have been with hdfc for 7 years now (Saving acc, cc, loan) and this is the worst moment with them.
The purpose of applying online is faster processing otherwise would have applied and got it in any toll gates. Please update on the status.

I have appliedfor hdfc bank fastag on 11/11/19 online for my car no. Hr26dd0904 and it has been a more than a month but i haven't received it yet nor the helpline no. Given by bank works as it always comes busy or it just doesn't dial at times...
Its like mental torture to its customers
It is very high level of negligence towards its customers by the bank and i want strict action to be taken against the bank...

My application id - hfr477341 for fastag. Application submitted on 23rd nov 2019. I have received email stating that i will receive fastag within 7 days. Now it almost month but did not receive fastag. I have received message that fastag has been delivered but not received. Also if i try to contact toll free number its always busy, waited for 2 times 30 minutes but did not receive any response. I am really surprised that bank like hdfc dont have tracking mechanism for it.

Hi

I didn't revived fastag sticker.
I got message saying account customer id and wallet id created.
I am able to access the hdfc fastag website and wallet shows 300 credited.

Your customer id is[protected] and wallet id is [protected].

I am waiting for 10 days, still sticker is not received.
Can you please verify and confirm when i will get the tag.

Basker

Thank you for the details! Your application has been received.Your application reference no. is HFR654888 and HFR653925applied on 28th November and got a message that it has been issued and recharged for Rs 500 but still have not received the same. The customer contact number does not work. My customer id is 35811463

Hi i had recently submitted the application form online for procuring fast tag. I had paid rs 500 and my reference number is hfr01092319. I tried contacting the bank but of no avail. Could someone please update me on the status of this application.

Could you please let me know when will the fast tag be dispatched to my address. I had submitted the application form and had made payment for it.

I applied for fasttag on 4 Dec. I got login as well. everything is done but i did not recived fasttag sticker yet. Called customer care they saying it will take time. as we per HDFC guidelines it should complete in 1 week but its not 2 weeks i not received sticker.

I had applied for FASTAG on 30th November. On 5th December I got message that FASTAG account is created and Rs 300 balance added to account.

I have still not received the FASTAG.My customer ID is[protected].

When will I get my FASTAG.

Kedar Dabhole

I have made payment for fastag on 30th nov 2019 and the wallet was created on 5th december 2019. But the fast tag sticker has not been received till date. I have tried contacting the toll free number for fastag complaints ([protected]) but it is either busy or no one is attending the call. The website says that we can get

Customer id[protected]
Wallet id - [protected]

Applied for fastag on 29-nov. During registration it was mentioned that it will be delivered in 7 working days.

Got sms with following details on dec-5
Wallet id: [protected]
Customer id (For fastag):[protected]

Dec-16 today, and still fastag is not received. Customer care does not give any clear view of whether fastag is dispatched or not and any date by when it might be delivered. Thinking of moving away from hdfc for all aspects such as salaried account/ credit cards etc. India's no.1 bank should have handled this better

I have applied for the fastag application online on december 10th. I didn't receive the fastag yet and there is no update from the bank. I want to know the status of the delivery of the fastag and it has been 5 days since i applied for the same.

Kindly look into the matter as soon as possible and please note that i require the fastag by this week.

Application no. - hfr988937

Thanks
San

I had applied the hdfc fastag on 27.11.2019 online by making a payment of rs 500 through my saving account & wallet has been created for the same but sticker has not yet been received to me & when i had called the call center they did not provide any information about that. It has been 19 days till today from my application & though hdfc claims delivery time of 7-10 working days