HDFC Bank Complaints & Reviews

Hi,
I had applied for hdfc fastag on 29 november 2019 for which my fastag was issued on 4 december 2019.
But i haven't received my fastag sticker yet i tried to contact fastag helpline number but no response it always shows busy and when your call is connected you just hear music no response from other side at all.
Even after trying to login to my account there is no option to edit profile or to make complaint online.
They have only recharge option.
And customer helpline number.

I have opted for fast tag online with customer care and have not received the tag yet. Its been more than 10 days now. I have not received any email or call from customer care executive as mentioned in the payment confirmation page in their portal. All i have is my reference number hfr940633 and completely left hopeles. Hdfc bank has become like government office that they are running away from customers by disconnecting their customer care number. I need my money back so that i can apply it directly in any toll plazas. This feature from hdfc is useless and does not provide any convenience to customers.

I ch venkata krishna, credit card holder, i delayed my payment through some financial issues. Some of the collection team from chennai using abused language with my wife and mother and harressing them. My contact no is [protected].
His name was mr. Ambu and he used to harrase ladies with freqent phone calls daily above 100 calls to their personal numbers. Please give justice to me.

Hdfc bank's fast tag that i applied on 22nov was processed on 28 nov of the same year 2019. But to this day i have not received the fast tag. The toll-free number does not work most of the time and the help email id does not exist. Once when i was able to connect the agent said the fast tag was still under process. Processing should not take a month at this age.

Application reference no: hfr 539531
Customer id is[protected]

I have applied hdfc fastag through online and made payment of 300 inr (200 for security amount & 100 as the top up amount). The reference number of the application is hfr962666. I have uploaded signed copy of the final document and rc/aadhaar and since then there is no update.

There is no way to contact hdfc fastag guys as the customer care number given is busy or not being attended.

I have been with hdfc for 8 years now (Saving acc, cc, loans, hdfc life) and this is the worst moment with them.
The purpose of applying online is faster processing otherwise would have applied and got it in any toll gates. Please update on the status.

I have applied for hdfc fastag via application number 860735 and was informed that customer id is[protected] after about 3 days. After that there is no update from them whatsoever.

It is more than 9 days and have to travel in the next 3 days and the fastag is not yet delivered.

Their customer care number for fastag is never available for calls and always busy. I have been trying for the past 3 days, but not connected.

Please let me know if i will ever get the tag or will you refund all my toll expenses that i will pay???

Rajesh korada

Dear sir / mam,
I have purchased fastag from hdfc fastag website on 30/11/19
I have got a confirmation email from hdfc regarding successful issuance of my fastag id
Till date i have not received the fastag on my delivery address
Hdfc helpline numbers are always busy
There is no mean to check delivery status online
Please help me in this case
Fastag application reference number - hfr794010
Thanks,
Shrikant jadkar
+91 [protected]
[protected]@gmail.com

I applied fastag from hdfc fastag portal on[protected] but fastag not received till today. My fastag custmor id :[protected] and wallit id is: [protected]. Please refund my money in my bank account as early as possible
kamal kumar
[protected]

My fastag wallet created on 30.11.2019. Msg also received for
Dispatch within working days. Despite passing of more than 14
Days of such message, i have not received my fastag card. My
Card id no. Is 19...1915. They don't respond for mail sent to them.
Their toll free number[protected] coming engaged whole the day. No other means of communication, what to do for getting my fastag

I have applied hdfc fastag through online on 8 december 2015 and made payment of 500 inr (Incliding security and top up). The reference number of the application is hfr961534. Since then there is no update.

The customer care number given is busy or not being attended. There is no way to contact hdfc fastag guys.

I am already having saving bank account with hdfc bank.
Please update on the status.

Hello there,
I have book hdfc fastag on 7 dec 2019. After booking i got the sms "update: fastag application hfr936495 was successful. You will receive a pdf on registered email id and fastag in 7 working days. For details, call [protected]".
I didn't received any pdf on my eamil id and no other response from hdfc. I wait for 7 days but no resopnse on email and phone. I tried to call customer care number on [protected] but number is always busy and not forward to any support. So i want the status of fastag my reference application number hfr936495. My vehicle no is mh49-275

I mr. Rathindra nath karmakar have an sb account at hdfc bank, vapi, gujarat branch. A/c. No. Is - [protected]. It is a salary account. I have issued 2 cheques of rs. 20000 & rs. 16000 to one of my client at kolkata. My cheques are all india cheque. My client has withdrawn cash amount from netaji nagar branch of hdfc bank at kolkata. Bank has charged rs. 177 including gst and debit it from my account. It has never happened earlier. Earlier i have issued up to rs. 1 lakh cheque of andhra bank. They have not charged me a single paisa. Hdfc bank has debited this amount from my account illegally. I want to stop this illegal procedure and reversal of the amount debited from my account.

Hi team,

I regret to write this email over some pathetic service provided by hdfc fastag team for past few weeks.

First of all, the toll free number[protected] never gets attended by anybody or left in "busy" status. This is the only communication stated and not available forever.

Secondly, i applied for fastag from hdfc on 30th november, well earlier to the deadline due to my everyday travelling on the toll based roads. A week after i got my customer id and wallet id through an sms saying that the fastag has been issued successfully. But thereafter no communication at all.
I was supposed to get the fastag physical copy within 5-7 days from my application as per the "norms" says. Now it has been 15 days i got nothing at all.

I am furnishing below my details:

Fastag application id: hfr795219
Fastag customer id:[protected]
Wallet id: [protected]

For your information, i have a relation with hdfc bank for almost a decade now and i maintain my classic salary account as well. This is not a service i was supposed to receive as a valued customer.
Kindly escalate the matter as i am in urgent need of the fastag, facing daily harassment due to this.

I will be happy to share any additional information if needed, just i need this to be resolved asap.

Regards,
Sovik sarkar

As a trsuted bank, i had registered for the fastag before 30th november from hdfc bank. I have paid and verified my fastag account through otp. I have already received my customer id and wallet id. I have not received any fastag sticker on my registered address till now. I tried to call customer care several times but the lines are always busy, even at midnight. It is already more than 2 weeks. Does it take so long for a bank this big, in this age?

Hi
I applied for fasttag and i have submitted the all the required document through online and i got a sms stating that account created successfully but i didn't get any information regarding how to collect my fastag.

My application reference no is hfr[protected].

There is helpline given in that site (Services and sales queries :[protected] but its always busy, no one is there to attend our call.

It will be great if you could update the status or there should be email_id for customer care.

Thanks
Manish patel

I have applied hdfc fastag through online and made payment
The reference number of the application is hfr784870.
There is no way to contact hdfc fastag guys as the customer care number given is busy or not being attended.
I had applied it on 3rd of nov and still i i had not get the fastag.

So kindly do the needful. As it becomes the worst service of the fstag.

Hi

I have applied for 2 separate fastag and have submitted all the required documents through online fastag hdfc portal. I have also received sms stating that my account has been created successfully but i didn't get any information regarding how to collect my fastag (Rfid).

My customer id is[protected]

There is a helpline number given[protected] but of no use as it remains always busy, no one is there to attend our call.

It will be great if you could update the status or inform from where should i collect my fastag (Rfid).

Regards,
Kunal chhatrala

- fast tag account created on 12/11/19
- account created notification 23/11/2019
- wallet creation sms 28/11/2019 saying eill be dispatched in 3-4 working days.
- today being 14/12/2019 can’t get through to the helpline, no email help. Someone please help or guide to how to get this sorted as been a long time now

Id[protected]
Application number - hfr361191

Hello,
I had applied for fastag through hdfc bank online portal on 29 nov - ref number hfr716358. I have got the customer id and wallet or but have not received the fastag card yet. It has been 15 days since application and no communication from the bank. Their customer care number is always busy. Very frustrating experience.

Pls help us with the dispatch details on the fastag.

I have applied hdfc fastag through online and made payment of 500 rs/- on nov 30th. The reference number of the application is hfr782988. I have uploaded signed copy of the final document and rc/aadhaar and since then there is no update.
It said i'll get fast tag within 7days while applying. But till now i didnt recieve any fast tag to my address.
And also it said that i'll recieve fastag application pdf in mail. Even that also i didnt recieve till now.

There is no way to contact hdfc fastag guys as the customer care number given is busy or not being attended.

I have been with hdfc for 7 years now (Saving acc, cc, hdfc life) and this is the worst moment with them. I never seen such a worst response.

The purpose of applying online is faster processing otherwise would have applied and got it in any toll gates. Please update on the status.