HDFC Bank Complaints & Reviews

Address: Mumbai City, Maharashtra

Cancellation of one assist membership
I am a hdfc bank credit card holder. My credit card number ending with 9772 i am not interested about this service and don't want this membership any more. So cancel the membership

Oneassist relationship number :
Name :- harish krishna ganiga
Mobile no. :- [protected]
Credit card number ending :- 9772

HDFC Bank customer support has been notified about the posted complaint.

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T

this_is_2P

from Mumbai, Maharashtra

Feb 22, 2018

Money has not been refunded after unsuccessful payment, this is my second experience with hdfc.

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OneAssist Consumer Solutions Customer Care

from Mumbai, Maharashtra

Feb 23, 2018

Dear Customer

Greetings from OneAssist..!

We deeply regret for the inconvenience caused to you & appreciate your patience.

We are unable to find any details, requesting you to kindly mail us the customer ID or registered mobile number to [protected]@oneassist.in

Should you require any further assistance, please reach us at[protected].

Regards,

Sagar

Team OneAssist

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Address: Allahabad, Uttar Pradesh

Hi,
This is Yunus Mohammad purchased a two wheeler through hdfc finanace .
having loan no[protected] paid all emi's. at last month of loan tenure bank offered for settlement and i execpt it and pay the offered amount i.e 6000 rupee at[protected]. till date[protected] i have not got my NOC ( no objection certificate ) paper.
i have talked several times to manager MR. VIVEK SINGH at Allahabad Branch. He sayed many times that it would be done in 5-7 working days. I have facing this problem from last two month. please help...

Attachment of ; settlement copy
payment reciept copy

YUNUS MOHAMMAD
CNCT NO. [protected]
mail; [protected]@gmail.com

+3 photos

Apr 2, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Feb 26, 2018

HDFC Bank Customer Care's response Dear Customer,

We have taken up the matter with concerned team and will respond to you on your email id in 5 working days. The reference number for your query is[protected].

-Manoj
HDFC Bank Customer Assistance

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Address: Faridabad, Haryana, 12108

Dpid : in301549 client id : 37324095 was closed on hdfc bank securitites deptt branch nit faridabad on 2015.
My account nos [protected] was not deducted any depository charges henceforth.
But to my surprise, on 15th feb 2017 and this year too 20th feb depository charges started again to deduct from hdfc account.
I am running pillar to pillar to close this but not to my help.. I am wondering when this demat account already got closed and on 2016 it was not deducted why depository charges again started to getting deducted from 2017.. And this year too
This is pathetic... I don't know what to do.. I have already mailed to [protected]@hdfcbank. Pl help

HDFC Bank customer support has been notified about the posted complaint.

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My a/c was dormant for almost 2 years. The hdfc bank put a changes of 7500 for non-maintenance. Talked to the bank manager and she promised to waive off 5000 rs. Penalty. She asked me to deposit 2000 rs into the a/c to activate it. However after repeated request the promised amount of penalty was not waived off.in fact more amount was charged. It is totally unfair when already a discussion is happening for waiver to add more penalty. This seems to be an attempt to mint money from poor customers who are far away. I live in us and have no easy mean to contact. Emails are not replied, phone calls not received and i cannot go to bank. I would not recommend anyone to open a/c in hdfc after this bitter experience.

Mar 27, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Feb 22, 2018

HDFC Bank Customer Care's response Dear Customer,

I request you to share your account/customer Id and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Manoj
HDFC Bank Customer Assistance

Verified Support

Feb 23, 2018

HDFC Bank Customer Care's response Dear Customer,

We are working on your concern vide Ref ID:[protected] and will revert to you within 3 working days.

Anay,
HDFC Customer Service Assistance

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D

Defgh

from Hyderabad, Telangana

Feb 22, 2018

I Have been charged similar ways "3RD PARTY CASH TXN INC GST" not sure why ??

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Address: 600007

Website: www.hdfcergo.com

Hdfc ergo team wrongly suggested car insrance policy and premium value (Policy no[protected]) and hdfc ergo team did blended mistakes. I can't understand hdfc erog inspection methods. Your peoples are blind.

Hdfc ergo asking other insurance vendors proposals
Let me know why i have to send you a policy copy. I bought a policy from hdfc ergo by submitting clear information. For the mistake which your team have done, i'm facing inconvenience. I need a proper resolution from your people or management side.

Could not return the premium i have pai. I have mailed details of problam but no response.

Please find the rc book details for my car. My vehicle is yellow board taxi.

+1 photos

HDFC ERGO General Insurance customer support has been notified about the posted complaint.

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Address: East Sikkim, Sikkim, 747134

I was in need of loan, i approached a hdfc bank loan agent named arun gupta (Contact no: [protected]).

After that my application for personal loan, los no. 54694793 is approved.

After approval they taked my sign on blank agreement documents for emi. (Before disbursement)

Then, i received following msg sequence

1. Inr 1, 62, 526.00 deposited to a/c no xx5351 towards[protected]p-ankush...

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Hai my name is g. Ashwin kumar, i have applied for hdfc credit card and proof verification also completed but in status its showing disapproved but i have given my address proof details and pan card details to verification person. My reference id is [protected]cz. So kindly request you to please resolve my problem to issue credit card.

Thank you

Apr 7, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Feb 23, 2018

Updated by g.ashwin@15 I didn't get any response from the bank

Verified Support

Feb 28, 2018

HDFC Bank Customer Care's response Dear Customer,

We have taken note of your comments expressed and you may look forward to receiving a response to your e-mail id by today (February 28, 2018). We request you to bear with us in the interim. The reference number for this interaction is[protected].

-Anay
HDFC Bank Customer Assistance

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Address: Pune, Maharashtra, 411033

Website: hdfc credit card

Hello team
My credit card was not delivered yet blue dart courier details also attached he says the consignee was not available on address, this kind off fake information those ware updated on site and are not tried to contact me.
Credit card application number[protected]w2
Please support to collect my credit card
Contact details :-[protected]

Thanks and regards
Vinod patil

+1 photos

Feb 23, 2018

Complaint marked as Resolved

my card was delivered thanks for your support

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Feb 23, 2018

HDFC Bank Customer Care's response Dear Customer,

As per our records, we had re-dispatched the card to your mailing address through Blue Dart courier vide airway bill number [protected] on October February 20, 2018, and the same is in transit. We confirm that the same will be delivered within 3-4 working days. We seek your patience in the interim.

-Bejoy
HDFC Bank Customer Assistance

Feb 23, 2018

Updated by vinod1696 thanks for your support, my card was delivered.

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Address: Dewas, Madhya Pradesh

I am a credit card holder of hdfc bank ltd. I have been using hdfc bank's credit card since 2014. I have given an application for changing my address in hdfc bank record, as my credit card is going to be expired on 08/18. I want to change my address in-order to received my new credit card to my address. But the application has been rejected without cofirm me or without intimating me. Once again on 20/02/2018 i have sent an application for changing address with i d proof (Electricity bill), this time i signed on application in presence of mr prakash, who is staff member of hdfc bank ltd dewas branch and he ensure me that i will sent my application to hdfc bank ltd, chennai branch.

Here i request you to kindly change my address as per application, if there is any problem then contact with me before cancelling / rejecting it..

If it is not possible then tell me i will clear all due before due date and close / surrender my credit card.

Thanks & regards

Jitesh dadlani
Card no [protected]
Contact no [protected]
I d : [protected]@gmail.com

Mar 30, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Feb 22, 2018

HDFC Bank Customer Care's response Dear Customer,

we have taken note of your comments expressed and you may look forward to receiving a response to your e-mail id within 3 working days. We request you to bear with us in the interim. The reference number for this interaction is[protected]

-Manoj
HDFC Bank Customer Assistance

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Address: New Delhi, Delhi

Website: One Assist

Rs 1899 has been deducted from my hdfc credit card against one assist insurance plan activated. However, i am not at all interested in the plan. I was wrongly informed that the plan is compulsory by hdfc.
I have not even completed my free look period. So, i want my full amount to be refunded immediately to my card.

Relationship number: 3810126

HDFC Bank customer support has been notified about the posted complaint.

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I had taken personal loan from hdfc bank and return period was 3 years, I paid 13 months EMI after that i was not able to pay because I lost my job. I was unemployed for 14 months, during peoples be from hdfc bank were calling me every day, they call to family members regarding that your son is not paying loan. After 14 months o[censored]nemployment I had join one company, During this period hdfc bank guys are contineously calling me. They are not ready to understand my concern, if I'm not picking call, they found some contacts of colleagues from company and they called them and telling that, this guy had taken loan from us and now he is now not paying.when my colleague discussed this thing with me I left my job next day. Because hdfc people contineously calling in my company. Again after 2-3 months I have started new job and that job has an salary account with HDFC bank, When my salary credited in my account that time HDFC hold that amount I'm not able to withdraw. After 2-3 days I have received notice regarding to meet concern branch within 7 days after receiving the notice. Next day I went to hdfc collection department in Kanjur Marg Mumbai branch. The person I met he was so arrogant he was talking with me like I'm criminal .I told him to I will pay whatever my remaining EMI and overdue in 3-4 installments but he is not ready understand. I request him Alot for release some amount at least I can bear my daily allowances. They refused. HDFC bank please release my amount.

Mar 25, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Feb 22, 2018

HDFC Bank Customer Care's response Dear Customer,

Sorry to hear about your experience. We'd like to help you resolve this. Please write to [protected]@hdfcbank.com with details of your issue, your Loan No./Account No. & registered contact details. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

-Anay
HDFC Bank Customer Assistance

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I got my Fastag chip sometimes on December'17. Till now contentiously trying to register, but it always says no records. I tried contacting the customer care number printed on the chip card. But nobody picks up the call. I have no clue what to do now. Wasted the money, I feel. Never thought a reputed bank, like HDFC, will have such a pathetic service in a particular department. Usually they are good in core banking sector. But here they definitely failed.

My application reference no. is HFR013867.

HDFC team: if you are listening, please enable my chip records ASAP. As I am unable to register and unable to recharge, I have to wait in the queue in toll booths and pay and go. Please resolve the issue.

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HDFC Bank Customer Care

from Mumbai, Maharashtra

Feb 26, 2018

Verified Support

Dear Customer,

We have checked at our end and did not find any issue. Your Cust ID is Customer ID:[protected] and Wallet ID is [protected]. Please follow below steps by visiting www.hdfcbank.com/fastag Individual customer to click on Retail Login and then click on the option of First Time User on the home page of the FASTag portal. Enter any 2 details of the following fields displayed; Customer ID (Customer ID is 12 digits numeric number which is mentioned in the Welcome Emailer & starts with 17xxxxxxxxxxx) RFID number (RFID is 16 digits numeric number which is mentioned on the FASTag & starts with 6xxxxxxxxxxxxxxx) Wallet ID (Wallet ID is 14 digits numeric number which is mentioned in the Welcome Emailer & starts with 17xxxxxxxxxxx) Vehicle ID (vehicle number, Ex -MH00AA1111). Enter mobile number, which provided at the time of applying for FASTag and click on Next Step. Click on Generate OTP (One Time Password) option which will be sent to the registered mobile number for authenticating the request of password generation. On successful validation of the OTP, the portal will then prompt to enter the new password which is to be set. (Password has to be in the combination of alphanumeric, one special character, one alphabet in capital and minimum 8 characters in length to a maximum of 20 characters, example [protected]@2017) Select minimum 3 secret questions from a drop-down menu & provide an appropriate answer and then click on continue to complete the registration to access FASTag account. Automatically Login Page will be displayed where the customer needs to login with User ID and new Password to access FASTag account.

-Bejoy
HDFC Bank Customer Assistance

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Geethakrishna S T's reply, Jun 28, 2020

HDFC fastag team:
Please stop sending these generic replies and try to prove your customer support. These will not help in any way. Please try to resolve the issues. I think in India there is no proper platform to put a check on fraud/ unfair/passive customer service or responses. Even CONSUMER COMPLAINTS.IN also fails in this regard to protect consumer rights. ALL ARE GENERIC ANSWERS or SYSTEMA AUTOMATED ANSWERS. I'm sorry. I'm very much frustrated.

P

Puspenjit

Jul 11, 2018

Dear Sir,

No luck till date. Every time I tried to follow the instruction you given in here, but it says No Records. BTW, know that I didn't receive any welcome mail. So I don't know my customer ID. Only the envelop I received from you has the RFID chip and a instruction paper which describes how to fix in the windshield. The chip has only hand written wallet ID and printed RFID no on it. I tried to register with wallet ID, RFID no and my vehicle number. But it says no records. I tried to call the number[protected] written in the RFID chip, but nobody picks up. Can you please activate my RFID and send the details with customer ID to my mail (puspenjit at gmail dot com) or call my number. I attached the screenshot for ur reference.

first time user registration says "no records" - Comment #3153924 - Image #0

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B

Beena Paneliya

from Ahmedabad, Gujarat

Nov 26, 2019

I also got same issue
how can I Login ?

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A

Akhyar Abdullah

from Lucknow, Uttar Pradesh

Nov 30, 2019

Iam also facing same

first time user registration says "no records" - Comment #3596611 - Image #0

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S

sudhi vs

Jan 3, 2020

I booked the fast tag on the first week of Dec-2019 since its compulsory from 15 after a first extension. I uploaded my details with payment of 500 rs, received the welcome kit and tried to login . Today the date is 03 -Jan -2020, till this time no luck.

The worst service from the HDFC, if you people cant support on the customer support number ( toll free)provided, don't cheat the people .

I got a number from website who is in charge of Karnataka - not picking call at all .

Looting the money and not providing the support .

I am getting a blank screen without any menu and here is the attached screen.

first time user registration says "no records" - Comment #3619240 - Image #0

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Y

yugalm3

Jan 5, 2020

Dear Customer,
Your FasTag has been issued successfully. Your Customer Id is[protected] and Wallet Id is [protected]. Please visit https://fastag.hdfcbank.com/RetailRoadUserLogin/Index if you are retail user or https://fastag.hdfcbank.com/CorporateUserLogin/Index if you are corporate user

The above Customer Id and wallet id showing invalid. Kindly resolve this problem bcoz i am unable to login and recharge the same. Contact me @ +91 [protected] and [protected]@gmail.com

first time user registration says "no records" - Comment #3620020 - Image #0

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V

Venkat Purna

Jan 9, 2020

Hdfc Bank Fastag — first time user registration says "no records"

I got my Fastag chip Along with my new Vehicle in 2018 but right from start my card shows blacklisted . Till now contentiously trying to register, but it always says no records. I tried contacting the customer care number printed on the chip card also in website . But nobody picks up the call. I have no clue what to do now. Wasted the money, I feel. Never thought a reputed bank, like HDFC, will have such a pathetic service in a particular department.

when No option to get service through customer care i approached HDFC bank directly, But even in Bank employees not capable to service this kind of issue . I send mail to fastag one pay customer care from there also no service received . I have no Idea how to resolve this issue .

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S

suniilrahuth

Feb 15, 2020

Dear All,

I was also having the same problem, try to register without inserting your vehicle number, you will be able to register.
Try and let me know how it goes.

thanks,
Suniil

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J

Jeekay

Feb 24, 2020

+1

FASTAG CUSTOMER ID[protected]

CONCERNS:
1. HDFC issued FASTAG RFID NOT WORKING PROPERLY
2. NOT ABLE TO COMPLETE FASTAG "FIRST TIME REGISTRATION" through HDFC portal- - ERROR- NO RECORD

I was offered FASTAG (with an initial balance of Rs200) by HONDA dealer in Hyderabad when I purchased new car in Dec 2019. The FASTAG kit included RFID card and an instruction paper. I received a welcome e-mail with Customer ID and Wallet ID details from HDFC. Everything went smooth until I realized the RFID was not working properly at the toll gates. Out of several attempts, the card was detectable only a couple of times. When I faced problem with the card at the toll gates, I've no other option given by the toll collection authority except to pay double toll charges. At some toll gates, I was advised to re-charge even though there was balance in my account. Now, I tried to check my account on HDFC portal https://fastag.hdfcbank.com/RetailRoadUserLogin/Index?_ga=2.[protected].[protect...⇄ by completing 'first- time registration' but no luck. Though I fetched correct details like Customer ID, Wallet ID or Mobile no. and Captcha, the screen displays an error message 'No record'. Concerned authorities, request you to please look into this problem.

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G

Geethakrishna S T

Jun 28, 2020

I have a similar problem. Is there any solution to this??

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A

anzile

Dec 23, 2020

Showing no record.
Stupid customer care.
So many people reported the same error and no clear and permanent reply from your end.
Ridiculous

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M

MeDigital

from Delhi, Delhi

Jan 11, 2021

Guys I can help you on this for me it worked very well. If you need any help reach out on this. Or Whatsapp us as +91 [protected]

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Sunil2san

from Powai, Maharashtra

Feb 26, 2021

It's not problem please call customer care just verify your wallet id with them you will come to know wallet and customer ID mail to you and system id is different therefore it's showing no records once you get right id from customer care issue will be resolve it's done for me customer care HDFF should circulate this message to entire team it's working.

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E

email2akashjain

Mar 22, 2021

I found one possible solution for this problem. I was also getting "no record" .
Tried a lot of things but still was getting "no records"
Finally I noticed that the "RFID No" asked in the form did not match with anything in the letter which came with fastag. So I tried without the RF ID No. Kept it black and the pressed continue - IT WORKED !!!

I know if it vain to rejoice at such a small thing but you all will be able to relate. I was frustrated to not be able to use this fastag for several months. You would ask why didnt you call the customer service ? But seriously? customer service is a joke, they reply with canned messages without even reading your problem and say all is fine at our end.

So folks, try with RF ID no as blank in your registration form, it may work as it did in my case.

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Address: 500034

Website: Complaint about HDFC bank person Sowmya

Dear all
this is a complaint regarding hdfc person by name sowmya she was repeatedly calling me and sending me sms that iam eligible for topup loan and need not submit any documents apart from aadhar card and pan card after submitting that she called up for bank statement and later she called up for asking other details and started taking rude she doesn't know how to talk to customer and she was the one calling to me to reach her target. it is very disappointing bad experience from hdfc bank ( very bad service )
i request to not to call me any time for your any promotions and to reach your targets)

Mar 25, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Feb 22, 2018

HDFC Bank Customer Care's response Dear Customer,

Sorry to hear about your experience. We'd like to help you resolve this. Please write to [protected]@hdfcbank.com with details of your issue, caller details, staff details (If any), loan application details, & registered contact details. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

-Anay
HDFC Bank Customer Assistance

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DC INTL POS TXN MARKUP+ST[protected]MIR[protected]
Debit card
I am studying in uk and using hdfc debit card. Suddenly my account sees a withdrawal of rs.8000 .. i don’t understand the reason for the insane amount of withdrawal... international charges may be 30-40/- and not 8000/-
I want to know the appropriate logical reason and need you to put back the charges...

+1 photos

Apr 4, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Feb 23, 2018

HDFC Bank Customer Care's response Dear Customer,

The debit pertains to cross currency conversion, markup and service tax towards the international POS transaction done on February 08, 2018 at Campus Living. There is a currency conversion markup of 3.5 % on foreign currency transactions carried out on debit cards as Transaction amount + 3.5% Foreign Currency markup + Difference in foreign currency Rate( Its the difference in foreign currency rate on the date of transaction and on the date of settlement {Receipt of claim from acquiring bank}). Charges are applicable for ATM withdrawals and also for POS transaction. The exchange rate used will be the Visa/MasterCard wholesale exchange rate prevailing at the time of the transaction. You can also refer the following link on our website for the charges applicable: https://goo.gl/1Dt5fY We wish to confirm that the International transactions are converted into Indian Rupees using the exchange rate established by the VISA / Master International for such transaction on the date when the charges are processed by the member bank, plus any applicable conversion charges. These rates are determined by VISA / Master for such interbank/inter-country settlement and the same would apply in addition to the bank markup rates for transactions on the credit card for international transactions. The Cross currency Markup' @ 3 .5% of the transaction amount is currently charged for international transactions and the same has been mentioned on the schedule of charges' in the card statement. As part of a regulatory compliance, the markup charges similar to all other Fees & Charges will also be levied with Goods & Service Tax (GST) at 18% (revised with effect from 01/07/2017). In case if there are multiple foreign currency transactions posted during the month, then markup amounts across the multiple transactions would be cumulated and Tax will be applied to Goods & Service Tax (GST) at 18% We also take this opportunity to clarify that in the case of transactions in other foreign currencies, the transactions are converted to a globally accepted currency value (USD) and then to Indian rupees, which may result in a net difference in the charge amount, when compared to the rate arrived at using regular RBI rate.

-Bejoy
HDFC Bank Customer Assistance

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Address: Junagadh, Gujarat, 177039

Website: [email protected]

Dear team,
I am kamal thakur i have your company credit card but iam not using this card when it was issue but every month charges deducted from my account whether hdfc bank staff told me it is life time free kindly tell me why these charges were deducted from my account where iam not using this single time and also i complaining regarding annual charges where your bank staff told us this card is life time free and also start any policy without consent from mine
Kindly this is my humble requsted for you plz reverse my all charges which was deducted from my credit card otherwise i will go to court door...

Mar 25, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Feb 22, 2018

HDFC Bank Customer Care's response Dear Customer,

We observe that One assist service has been activated on your card account and converted to EMI hence monthly EMi is billed on your card and the same is paid through autopay from your bank account. For further clarification, we request you to contact our Phone Banking officers at any of our 24-hour Phone Banking numbers mentioned in the below URL. We also request you to contact the below-mentioned numbers to cancel One Assist Program. India Toll-Free No. –[protected] Alternate No. –[protected] or write to [protected]@one assist.in

-Anay
HDFC Bank Customer Assistance

Feb 22, 2018

Updated by sam19831 Dear Anay,
Why you are sending me mails id and contact number when i had already complained your company service problem you should be close this complained not send me alternative number and mail id you should be follow this and send this mails id to concern department and folow the process and close this on priority basis...
Not put on excuses when you was observed this service has been actviveted from your side than close this and refund my money otherwise i will go to media and court door...

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Address: Prakasam, Andhra Pradesh, 523105

Hi Team,

My self Malyadri Amudalapalli. A/c No:[protected].
An amount of Rs.177 has been deducted from the above account on 21 Feb 2018, although I didn't perform any transaction.
The narration in account statement saying
"3RD PARTY CASH TXN INC GST 120218-MIR[protected]". I didn't perform any 3rd party transactions also. Could please help in refunding the money.
Attached Snap of Account...

+2 photos

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1 Comment

Address: East Singhbhum, Jharkhand, 831001

Sir myself ramendra kumar, i have one current account in your hdfc bank baradwari branch. I want to close my account so thats why i request, request and request much more time to branch manager and staff last eight or more months. But alls are careless and irresponsible.
I want u take action against my complain all staff and manager.
A/c no.[protected]
Thanking you

Mar 25, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Feb 22, 2018

HDFC Bank Customer Care's response Dear Customer,

We understand our branch Manager Mr. Ramesh Tiwary has contacted you and addressed your issues relating to delay in account closure. Trust you will visit a branch and submit Credit card de-linking form. For any further assistance and for all your Banking needs, you may please contact your Branch Manager Mr. Ramesh Tiwary on [protected].

-Bejoy
HDFC Bank Customer Assistance

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V

virendra kumarsingh

from Haldaur, Uttar Pradesh

Feb 21, 2018

Dear sir /madam
i am virendra kumar singh my CREDIT card 8044 closed.
your credit card balance rs 4711 sand by NEFT today by CANARA BANK
THANK YOU
virendra kumar singh
[protected]
[protected]@gmail.com

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H

harassedbyHDFC

Feb 21, 2018

I do not have any credit card account with HDFC and I keep getting these emails from Mr. Nilesh Ghorpade about payment past due.
Even after notifying them about having a wrong email address on file, I still get these emails. It is a harassment and I'd like to lodge official complaint with authorities.

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Address: New Delhi, Delhi, 110046

Hi i have taken a personal loan from hdfc bank in year 2007 worth 70, 000.
Half of which was payed as per emi decided by the bank.
Later due to some financial crisis could not continue with the repayment, now some one has visited my address in 2018 and said at a certain amount it wil be paid in full. Though the letter they sent me states a settlement letter. Looking at this i decided to go to credit mantri to resolve all my debts. But now the executive from hdfc is harassing and threatening to hit me coming at my address. Need some help as i have already planned to pay this via credit mantri
Name of the executive: mukesh tanwar

Mar 26, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Feb 23, 2018

HDFC Bank Customer Care's response Dear Customer,

We request you to share your registered E-mail ID for further assistance.

-Anay
HDFC Bank Customer Assistance

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I am getting sms and email regarding e-statements of credit card number ending with 7340. I didn't applied this card but i am receiving the notifications to both email and mobile. I reached hdfc bank also, but they didn't responded properly. Statement is given me as min due rs.499.62 and total due rs. 589.62. If this card is not owned by me then how can i pay the money.

Please close the credit card as soon as possible.

Mar 24, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Feb 21, 2018

HDFC Bank Customer Care's response Dear Rekha,

Please email us the screenshot along with your contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Manoj
HDFC Bank Customer Assistance

Mar 20, 2018

Updated by RekhaReddy Mailed with required details and resolve the issue ASAP.

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M

[email protected]

from Patna, Bihar

Feb 21, 2018

Sir/madam
Fraud withdraw in HDFC ATM for Rs 10000/- on 14 Feb 2018.Txn #[protected] near amgola.
Please provide details again it...

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G

gulab sheokand

from Varanasi, Uttar Pradesh

Feb 21, 2018

Refund amount rs695 credit to account no [protected]

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D

divvi sowmya

from Hyderabad, Telangana

Feb 21, 2018

I got call from hdfc bank saying that i have a credit card offer and asked me to send pan card and adhar details in watsapp i send the details but theres no reply is that a fake call from hdfc i got call from this number [protected]

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Address: Bangalore, Karnataka, 560066

I had ordered a product from myntra, and made payment using hdfc netbanking. I spoke to customer care from myntra and they said that the refund is processed by myntra already, but my money is stuck in bank processing. It has been more than 25days after myntra initiated refund. I am trying to reach out to customer care numbers, but it doesn't connect to any member for queries and complaints.
I have the myntra refund number if you need to resolve this issue.

Mar 24, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Feb 21, 2018

HDFC Bank Customer Care's response Dear Customer,

I request you to share your account/customer Id, transaction details and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Manoj
HDFC Bank Customer Assistance

View replies

A

Astha_16

from Ahmedabad, Gujarat

Feb 21, 2018

Hi HDFC Team,

I had lost my food card in November end. I have blocked it and have got a new foodcard. My lost card had nearly 120 rupees balance remaining in it. Could you help me transfer my balance from old card to the new card.

My Old Card number : [protected]
My New Card Number : [protected]

Regards,
Astha Srivastava

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