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HDFC Bank Complaints & Reviews

2.9
Updated: Dec 9, 2025
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HDFC Bank reviews & complaints page 1016

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V
Vishal2402
from Solapur, Maharashtra
Feb 19, 2018
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Address: Ghaziabad, Uttar Pradesh, 201001

I have Credit Card. Since July onwards bank has started charging me extra without any information. I called customer care for clarification of date and mode of communication but they have no record. I was chasing them regularly but no positive response. But every month bank was increasing my amount for payment. I have updated on tweeter also for the same and one team reverted me that they will update within 5-7 working days but they again cheated and increased more Rs. 5000 on my card.

Their recovery team use to call from different mobile numbers and land line number they also use abusive language.
HDFC Bank customer support has been notified about the posted complaint.
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    P
    puneet kumar (PK)
    from Mumbai, Maharashtra
    Feb 19, 2018
    Resolved
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    Resolved

    Address: New Delhi, Delhi

    I have took a hdfc life classic assure plan in the month of jan 2018.
    Insurance agent name prateek told me bout 03 benefits of that plane.
    However when i have tried to get one benefits (Credit card on behalf of policy) then policy agent says that your application has been rejected.

    Now i want my refund however as per policy it isn't possible.

    Plan - hdfc life classicassure plus
    Policy number: 19935403

    Registered email - [protected]@gmail.com.
    Mar 24, 2018
    Complaint marked as Resolved 
    HDFC Life customer support has been notified about the posted complaint.
    Verified Support
    Feb 20, 2018
    HDFC Life Customer Care's response
    Hi, for us to have the concern investigated, kindly inform the customer to write to his complaint to us at [protected]@hdfclife.com from the registered Id. Once done, do share the interaction Id for us to track the email.
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      Shivawasthi007
      from Ahmedabad, Gujarat
      Feb 19, 2018
      Resolved
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      Resolved

      Address: Kutch, Gujarat, 370140
      Website: CONSUMER cOMPLAINT

      Mr. Devag at gandhidham & Mr Gautam sales personel donot provide yet loan account no. & any detail of insurance plan .
      kindly do the needfull nearly one year of tenture without any failure of EMI.

      vehicle no. GJ 12 DA 8324 STILL I DON'T HAVE WELCOME LETTER & LOAN ACCOUNT NO.

      BUT STILL,
      ALSO I WANT PAYOUT OPTION,
      send all detail word format or .pdf file or any other computer means.
      to my mail id [protected]@gmail.com
      +1 photos
      Apr 4, 2018
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
      Verified Support
      Feb 21, 2018
      HDFC Bank Customer Care's response
      Dear Customer,

      I request you to share registered contact details and complete issue to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

      -Manoj
      HDFC Bank Customer Assistance
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        P
        prerana1983
        from Kolkata, West Bengal
        Feb 19, 2018
        Resolved
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        Resolved

        Address: Kolkata, West Bengal

        I am a holder of hdfc bank visa business regalia credit card where i had received priority pass for complimentary access to lounges at airport terminals.

        I have received the latest statement for my credit card on 16.02.18 in which i have been charged for using the priority pass for lounge visits at domestic airports in the months of september 2017 and october 2017.

        Kindly note that it is unacceptable and hdfc should reverse the charges on the basis of the following points:

        1. I was not aware of the changes of the terms and conditions of priority pass, as i did not receive any official communication regarding the same through sms or email.

        2. I always carry both the cards i. E. Priority pass and hdfc regalia business credit card to the lounge reception. Had i been aware that priority pass is chargeable at domestic lounges, i could have used my hdfc bank regalia credit card instead.

        3. I did not receive any alerts when my card was being charged. It is unethical on the part of hdfc to charge the credit card and not provide any communication for the same.

        4. The credit card statements for 3 months following the priority pass usage, did not reflect these charges. As per the new terms and conditions the charges should reflect int he statement by 90 days from the date o[censored]sage.

        5. Lastly, kindly note that we are having long standing relationship with hdfc bank. Our organisation has current accounts, loan accounts, od accounts etc. With hdfc bank.in view of the same, we expect that you should immediately reverse these charges, so our trust in hdfc is maintained and we can continue to do business with your bank.
        Mar 25, 2018
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
        Feb 20, 2018
        anisingla1's response
        How will it take long to resolve the issue or any timeline to get reply?????
        Verified Support
        Feb 21, 2018
        HDFC Bank Customer Care's response
        Dear Customer,

        I request you to share your complete issue, card no, charges detail and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

        -Bejoy
        HDFC Bank Customer Assistance
        I would like to inform you that some one Unauthorized Transaction Rs 16000 on dated 16/02/2018 from my HDFC credit card.
        This is for kind information and take necessary action please.
        Thanks
        Himanshu Kumar

        -Snap o[censored]nauthorized transaction added

        hdfc bank visa business regalia credit card - deduction of priority pass charges - Comment #3010658 - Image #0
        Hi,

        I have applied credit card to hdfc bank, all verification's are completed include direct face verification, but suddenly they disapproved my credit card application, can you please let me know the reason and resolve this issue to me.
        My application no : [protected]S1

        Thanks & Regards
        Vairavaraja
        Sir, Today Cashier - Firoz Malik ne 2000 ka note deposit Karen se mana kar diya, kyunki us par pan chala hua tha. phir Maine branch manager - Ritesh Khurana se baat ki unhone bhi deposit Karen se mana kar Dita.
        HDFC Bank Mustafabad, Yamunanagar, Haryana
        My PH [protected]

        hdfc bank visa business regalia credit card - deduction of priority pass charges - Comment #3011916 - Image #0
        I checked, there was 5.90 deduct from my account & code mention that (.IMPS P2P).

        please let me know, why they deduct without any know reason.

        hdfc bank visa business regalia credit card - deduction of priority pass charges - Comment #3011922 - Image #0
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          C
          chitra marian
          from Bengaluru, Karnataka
          Feb 19, 2018
          Resolved
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          Resolved

          Address: 560043

          Though my phone ([protected]) is in dnd mode, i still get harassed by your so called hdfc agents for loans and credit cards, inspite to shouting, requesting to remove my number from their list, it just goes into deaf ears and dumb brains.
          There has been times, when the telecaller tries to make me feel that she is doing me a favour by giving me loan or making that phone call. I fail to understand how low you could go to hire unprofessional who bang the phone on my face when i say not interested.

          Can you ensure that with immediate effect action is taken that i no longer
          Receive such irritating calls.
          Mar 24, 2018
          Complaint marked as Resolved 
          HDFC Bank customer support has been notified about the posted complaint.
          Verified Support
          Feb 21, 2018
          HDFC Bank Customer Care's response
          Dear Chitra,

          I request you to share your contact details along with the caller details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

          -Manoj
          HDFC Bank Customer Assistance
          Without My information, Bank has deducted 177 INR. I don't why 177 INR has been deducted by Bank. Can you please explain about that.
          Nitin Kumar
          [nitin.[protected]@gmail.com]
          Waiting for your positive response.

          loan calls - Comment #3010582 - Image #0
          Voice recovery continues calls Ms.amruta from andheri branch continusly calling from home add saying that my mother to give payment otherwise will send recovery agent i m user i alredy told that payment credited when wait for 6 to 7 days
          Hi,
          I want to enhance my HDFC card limit but the icon given on the net banking is not working, n intimating Mme please select the card but it is not allowing me in the drop-down option the number is not reflecting.
          [protected]

          A/c 55214130
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            R
            from Basi, Rajasthan
            Feb 19, 2018
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            Address: Alwar, Rajasthan
            Website: [email protected]

            Last month my credit card payment done but next month also my bill gernate and old bill update . After touch with bank and customer care no solution. So I m very hopeless with hdfc bank.
            +5 photos
            HDFC Bank customer support has been notified about the posted complaint.
            Feb 19, 2018
            Updated by [email protected]
            Very bad service by hdfc bank
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              C
              Chiranjeev Singh jandu
              Feb 19, 2018
              Resolved
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              Resolved

              When you need money get a loan from friend or relative. But never use hdfc credit card.. They will # your life till settle the loan. (Happening with me). If your remaining amount is for eg 24000 and you paid amount 3000. But you failed to. Make the pyment before billing cycle. Then the amount will. Again be 24500. That means the money you paid. Has gone. Which is called interest on interest. Hdfc has a very high interest rate.
              Thatswhy dont use hdfc credit card.
              Apr 4, 2018
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Verified Support
              Feb 21, 2018
              HDFC Bank Customer Care's response
              Dear Customer,

              I request you to share your account/customer Id, the issue and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

              -Manoj
              HDFC Bank Customer Assistance
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                Tummala Vinodreddy
                from Hyderabad, Telangana
                Feb 19, 2018
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                Address: Adilabad, Andhra Pradesh

                T archana, one assistmfee was deducted from my hdfc creditcard ending with 4706 amt 1399on 17/02/2018mobile no...[protected]without any information pls cancel the amount, otherwise we will cancel credit card. This should not done because we have not given confirmation for deduction of one assistant amount. So kindly deactivate the one assistant and the same refund the amount as soon as possible
                HDFC Bank customer support has been notified about the posted complaint.
                Feb 21, 2018
                Updated by Tummala Vinodreddy
                I am ARCHANA...Oneassistmfe amount was deducted ₹1399 on 17/02/18 and showing in unbilled status, but we have not given any confirmation for deduction.If the amount was not refunded to my credit card I will cancel my card in future.so kindly solve this as soon as possible my card number is xxxx xxxx xxxx 4706 mobile no is ...[protected]...
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                  Y
                  Yash Papu 143
                  from Bengaluru, Karnataka
                  Feb 18, 2018
                  Resolved
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                  Resolved

                  Address: 560064
                  Website: HDFC bank

                  I was supposed to pay the credit card bill of 27, 899 which i paid it in 31/1/2017. The bank invoked the lien of rs.27, 798.98 from your savings bank account bearing number 501 * * 337 on 30/01/2017 which did not confirm me. I thought all the amount is been paid off full but as per bank executive, it is been not taken on that day it was after 15 days. Now they asked me to pay 15 days charges that are 1100. I said i cannot pay that because it is already been taken for you. Now that interest charges have gone up to 5000 and want us to pay for that i denied stating i am not paying.
                  Please check if something can happen to this

                  Hdfc credit card
                  Contact number - [protected]

                  [protected]/67268002
                  Mar 31, 2018
                  Complaint marked as Resolved 
                  HDFC Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Feb 22, 2018
                  HDFC Bank Customer Care's response
                  Dear Customer,

                  We have taken note of your comments expressed and you may look forward to receive a response to your e-mail id by today. The reference number for this interaction is [protected]. We request you to bear with us in the interim.

                  -Manoj
                  HDFC Bank Customer Assistance
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                    D
                    Dhanunjaya Kumar
                    from Udagamandalam, Tamil Nadu
                    Feb 18, 2018
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                    Address: 583201

                    Noc pending from hdfc
                    Dear concerned,
                    I have resigned from hdfc in the month of january and since last 1 month i have been following up with hdfc life regarding my noc as i have joined in an other organisation. My license number is 933982. There is no response at all. Please do let me know how can i get my noc

                    Regards
                    Dhanunjaya kumar p
                    Mob [protected]
                    Email dhanu. [protected]@gmail.com
                    HDFC Life customer support has been notified about the posted complaint.
                    Feb 18, 2018
                    Updated by Dhanunjaya Kumar
                    IRDA URN licence no
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                      K
                      Kumar Prem Prakash
                      from Bengaluru, Karnataka
                      Feb 18, 2018
                      Resolved
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                      Resolved

                      Dear hdfc team,

                      Please check as below amount has been deducted from my account on the name of 3rd party cash txn. Here is the transaction detail, even i have not received any transaction info through sms/email for this transaction, this is simply loot of aam aadmi.

                      Date narration cheque/ref. No
                      15 feb 2018 3rd party cash txn inc gst 060218-mir[protected]

                      Amount : inr 177

                      Please refund this amount on top priority.
                      Mar 25, 2018
                      Complaint marked as Resolved 
                      HDFC Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Feb 22, 2018
                      HDFC Bank Customer Care's response
                      Dear Customer,

                      We are working on your concern vide Ref ID:[protected] and will revert to you within 5 working days.

                      -Manoj
                      HDFC Bank Customer Assistance
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                        A
                        Abel Ali
                        from Mumbai, Maharashtra
                        Feb 17, 2018
                        Resolved
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                        Resolved

                        Address: 500053

                        I have cleared my emi's as they were dated with couple of cheque bounces however i have also cleared the cheque bounce dues. Somehow i am yet to receive no objection certificate its been almost 2months since i cleared the emi's. I also visited the hdfc bank head office (Begumpet, hyderabad) but they didn't issue the noc and told to wait for it by post. I find this very unprofessional of them as i as consumer expect the promises they made before taking up the loan. I started to hate banking with hdfc after this.

                        For ref this is the loan acc number: 36612559

                        Please issue the noc asap. Thank you
                        Mar 31, 2018
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Feb 22, 2018
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        Please write to [protected]@hdfcbank.com from your registered e-mail ID and confirm the below details: 1) Correct Loan number 2) City that you belong to 3) Contact number 4) Transaction details and complete issue faced 5) Loan Type 6) Loan Amount 7) Any earlier complaint reference number. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

                        -Bejoy
                        HDFC Bank Customer Assistance
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                          S
                          Sekhar3816
                          from Vepagunta, Andhra Pradesh
                          Feb 17, 2018
                          Resolved
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                          Resolved

                          Address: Visakhapatnam, Andhra Pradesh, 530001
                          Website: Mee seva mobile application

                          Dear sir/madam

                          I have paid an amount rs 1549.16 through hdfc netbanking in mee save mobile application on[protected]. That time transaction was failed and amount was debited from from account bearing account no. [protected]. So kindly refund my amount to account asap.

                          Reference no. Of the transaction is[protected]

                          Thanks
                          G. Rajasekhar
                          Customer id[protected]
                          +4 photos
                          Mar 25, 2018
                          Complaint marked as Resolved 
                          HDFC Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Feb 22, 2018
                          HDFC Bank Customer Care's response
                          Dear Customer,

                          The transaction has been successfully processed at the Bank's end. In case if the final status of the transaction is not known, we would request you to check with the merchant. In case if the merchant denies of having received the funds for the said transaction, do write back to us at [protected]@hdfcbank.com with the merchant confirmation of non-receipt of funds.

                          -Manoj
                          HDFC Bank Customer Assistance
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                            suhasbh
                            from Hyderabad, Telangana
                            Feb 17, 2018
                            Resolved
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                            Resolved

                            Address: Hyderabad, Andhra Pradesh, 500012

                            Sir,
                            I was holding the credit card of hdfc bank period from 2007 to 2013. Due to some unwanted circumstances i was settled the account which is shown as settled cibil records.
                            The account details are as under.
                            1) a/c no.[protected]
                            Now i would like to go for full closer of this a/c and get update in the cibil with removal of settled tag.
                            Kindly let me know the amount payable to close this account.
                            Thanking you sir
                            Mar 25, 2018
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Feb 21, 2018
                            HDFC Bank Customer Care's response
                            Dear Customer,

                            We are looking into your queries and you may look forward to receiving a response to your recorded email ID in 3 working days and request you to bear with us in the interim. Kindly note the query reference number for this correspondence is [protected].

                            -Manoj
                            HDFC Bank Customer Assistance
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                              Satya Dev Pandey
                              from Mundi, Madhya Pradesh
                              Feb 17, 2018
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                              Address: Sagar, Madhya Pradesh, 470002
                              Website: [email protected]

                              Dear sir/ madam,

                              I have send the fund of rs 15, 000/- wrongly through the neft to wrong account no. [protected] therefore i please request you help me out in bringing my money back in my account no. [protected]

                              Amount of rs. 15, 000 has been wrongly funded by mistake.

                              Account holder name :- satya dev pandey
                              Ifsc code :- hdfc0000449
                              Hdfc bank sagar (Mp)
                              HDFC Bank customer support has been notified about the posted complaint.
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                                Ranjini Ghosh Dastidar
                                from Delhi, Delhi
                                Feb 17, 2018
                                Resolved
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                                Resolved

                                Address: Faridabad, Haryana, 121009

                                On 13/02/2017, monday a transaction of rs.401.00 at 13:21:34 pm was carried out at yo china, faridabad via my debit card. The money had been deducted from my bank account but the transaction had failed due to which i had to pay in cash. It is now saturday, 17/02/2017 and yet i haven't received any acknowledgement regarding it. Customer service is of no help. Kindly look into the matter. The amount of money isn't the matter, the poor services is the concern. Such incidents show untrustworthy issues.
                                Mar 25, 2018
                                Complaint marked as Resolved 
                                HDFC Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Feb 20, 2018
                                HDFC Bank Customer Care's response
                                Dear Customer,

                                We are working on your concern vide Ref ID:[protected] and will revert to you within 3 working days.

                                -Bejoy
                                HDFC Bank Customer Assistance
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                                  tahir666
                                  from Gurgaon, Haryana
                                  Feb 17, 2018
                                  Resolved
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                                  Resolved

                                  Address: New Delhi, Delhi

                                  Please note that i applied for hdfc credit card and got reference no :[protected]n1. I got all verification done at my office and residence too. I got multiple calls at office too for verification. Today got checked in hdfc link showing track your card application. Found the reason as follows. Application reference number [protected]n1 status disapproved who called us for credit card and we never gone to hdfc for the same. Vikas, executive called and we given all papers and verification also done positively. I called customer care and they are not giving any reason for rejection. As per rbi guideline circular no - rbi/[protected]/100 bod. Fsd. Bc.23/24.01.011/2008-09 dated[protected]. Hdfc bank should give us reason or else we also file complaint in rbi and bank ombudsman. We want reason for rejection as it will hit my cibil. My cibil was all clear and i got home loan too on same address. If we will not find reason for rejection, we will file case in consumer court. It is my dignity which got effected and i am fully made up my mind for filing legal case against hdfc. I never had any credit card or liabilities from any bank in the past. Please provide reason or else i will file case in consumer court. Regards md tahir [protected] & [protected] please suggest me what is next process. And where exactly my application got disapproved. Hoping positive response.
                                  Apr 4, 2018
                                  Complaint marked as Resolved 
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Feb 22, 2018
                                  HDFC Bank Customer Care's response
                                  Dear Customer,

                                  We have taken note of your comments expressed in your mail and you may look forward to receive a response to your e-mail id in 12 working days. The reference number for this interaction is [protected]. We request you to bear with us in the interim.

                                  -Anay
                                  HDFC Bank Customer Assistance
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                                    Remo123
                                    from Kumbakonam, Tamil Nadu
                                    Feb 17, 2018
                                    Resolved
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                                    Resolved

                                    hdfc collection agents

                                    Address: Chennai, Tamil Nadu, 600053

                                    Dear sir hdfc collection agents continously coming to my home early in the morning and late night when ladies are there and they tourchuring them to pay or call someone asking unknown names so we are planned to file a complient and going to sucied with the family. Person name is prathiban location chennai ambattur. We already met many people in hdfc loan department told them not to come or call repeatedly. But they thertaning us. So please...
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                                    Pradeep Mahapatra
                                    from Banswara, Rajasthan
                                    Feb 17, 2018
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                                    Address: 600001

                                    Hi,
                                    Am hdfc card holder since 2005 from past 1year was not able to pay min amount in time due to job issues. Agents from bank calling and visiting my sisters place and harashing every month despite my assurance to clear min amount by 25th which i do every month. Due to delay payment and overdue charges my finanacial position getting more worst moth by month rather than helping me out as a customer these agents making me feel like cheater of all this have already fallen seek and if this is not getting resolve soon i may have to quit job as it also affect my daily work.
                                    Please suggest emailid [protected]@gmail.com
                                    HDFC Bank customer support has been notified about the posted complaint.
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                                      M
                                      Mukul Dev
                                      from Delhi, Delhi
                                      Feb 17, 2018
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                                      Address: 110092

                                      Dear hdfc team i request you to cancel my oneassist service from my hdfc credit card the oneassist deducted 1800/- from my hdfc credit card without permission it very imbarassing for me so please sort the matter and stop the oneassist service please other i have go in consumer court regarding the forgery done by one assist it was my request again to withdraw the service if you do so i will be very thankful for your this act of kindness
                                      HDFC Bank customer support has been notified about the posted complaint.
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