National Payments Corporation of India [NPCI] Customer Care
National Payments Corporation of India
Customer satisfaction rating: 8%
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2846
COMPLAINTS

National Payments Corporation of India [NPCI] Customer Care

National Payments Corporation of India

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Address
C-9, 8th Floor, RBI Premises, Bandra-Kurla Complex, Bandra (East)
Mumbai
Mumbai City District
Maharashtra
India - 400051

Customer Care Phone Numbers and Contacts

Phone:
Phone:
up
1781
down
687

Fax:
Fax:
+91 22 2657 1001  
+91 44 2815 2815  
+91 22 4050 8650  

Additional info
Offices

Chennai Office
National Payments Corporation of India
8th Level, VBC Solitaire, 47 & 49 Bazullah Road, T. Nagar, Chennai - 600 017

Goregaon Office (Mumbai)
National Payments Corporation of India
13th Floor, R- Tech 2, South Side, Nirlon Knowledge Park, Off Western Express Highway, Goregaon(E), Mumbai-400063

Customer satisfaction rating
8%
Complaints
2846
Pending
0
Resolved
231
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

National Payments Corporation of India [NPCI] Complaints & Reviews

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National Payments Corporation Of India [Npci] — declare holiday tomorrow

 Sivakumar Duraipandy on Apr 17, 2019
Obey the orders of election commission and goi act and close chennai cts clearing grid tomorrow 18 apr 2019. You are abridging the constitutional rights of citizens of india. Bankers are also indian citizens. Npci is violating the indian constitution. The chennai cts grid should be closed tomorrow. Please obey the orders of eci and goi. Last time rbi has given assurance. But again you are not obeying the orders and depriving the constitutional rights of bankers. Runnin cts clearing grid with skeleton staffs is more dangerous. So declare holiday tomorrow....
Complaint comments  Read comments Complaint category Banks

National Payments Corporation Of India [Npci] — bhim app 1.5 lakhs fraud at my bank account using upi transaction

 Bharat Ningule on Apr 17, 2019
I have sbi account no. [protected] ifsc sbin0020032, i installed bhim app for transaction one month only. And i uninstall it. From 08 apr2019 to 11 apr 2019, my account debited total 1.5 laks. Fake transaction, i can not share any opt or any details some one. But how is possible to deduct 1.5 laks from my account. After debit i can't receive any sms from my bank. All transaction is from bhim app confirm.. Statement wdl tfr 20032 kille dharur upi/dr/... Bhim application is not secured. I request all indian that do not not use bhim app. It is not secured and hacked by hackers from bhim programmers....
Complaint comments  Read comments Complaint category Banks

National Payments Corporation Of India [Npci] — against upi transactions

 irshad2shaikh on Apr 16, 2019
Dear sir,
On 9/4/19 I am transfer money by paytm upi to bank of Baroda upi reference number[protected] amount rs8000
But recever account didn't receive amount. I also contract paytm customer care & nodal officer they called amount is transfer to receiver accounts. And I also print bank statement there is no transitions. I have attach all doc with this mail please solve my problem.
Irshad ahamad shekh mobile no [protected]...
Complaint comments  Read comments Complaint category Banks

National Payments Corporation Of India [Npci] — imps transaction chargeback

 Anurag Singh Raghuvanshi on Apr 15, 2019
Hello
My name is anurag singh raghuvanshi and i have my account with standard chartered bank. On 28th january 2019, i did an imps transaction of ₹10, 000 to an account in your bank.
The account number is [protected]. I had to transfer it to [protected] which belongs to shishir srivastava.
My standard chartered bank account number is [protected] and the transaction id for the imps is[protected].
I am also attaching a screenshot of the transfer as an evidence of successful transfer.

Please assist in this case as this money had to go for...
Complaint comments  Read comments Complaint category Banks

National Payments Corporation Of India [Npci] — bank account details updated in npci is closed new bank account details need to be updated, also gas subsidy is not depositing due to this issue

 asurya710 on Apr 13, 2019
Hi,

Our gas subsidy is not credited to our sbi account we have seeded the aadhar card number several time in sbi but still on npci server the old bank account is reflecting which is closed. Please note that the bank account on the aadhar website shows that aadhar is linked to vijaya bank but that is closed and due to this gas subsidy is not deposited in the bank. We had updated aadhar to sbi account but the problem is same. Request you to please do the needful asap because we are facing lot of problems due to this.
For reference sbi account number is : [protected]
Ifsc...
Complaint comments  Read comments Complaint category Other

National Payments Corporation Of India [Npci] — lpg subsidy failed (comp. no 364888559)

 devasena m on Apr 13, 2019
My lpg subsidy was being credited into the account of other person for long. On finding the problem the npci stopped the subsidy stating that my aadhaar linking status is inactive and further advised me to go to the bank and also to the distributor. On approaching both are claiming the problem is not in their side.in this regard i already made a complaint to you andmy complaint no. 3648559 which is not yet resolved. Both the distributor and the bank washed their hands. I request npci to make the necessary changes in your data base and credit the subsidy into my account no [protected] indunagar ooty...
Complaint comments  Read comments [1]Complaint category Gas Stations

National Payments Corporation Of India [Npci] — i want my npci mapping to state bank of india to receive my subsidy from the government.

 gaykrish on Apr 12, 2019
I have a problem with npci mapping link with bank. I have submitted my aadhaar in state bank of india and also bank people are saying that your aadhaar is successfully linked with our bank. But while i check in the uidai website related to npci bank linking status, it is showing that bank linking status: inactive. Please solve my problem as i am unable to gain the benefits of government schemes....
Complaint comments  Read comments Complaint category Banks

National Payments Corporation Of India [Npci] — subsidy has not credit in my account sbi

 [email protected] on Apr 12, 2019
Hell sir, my name is pradeep kumar
My aadhar submitted in both lpg distributer &
My sbi bank. Thereafter my aadhar link in lpg distributor & aadhar link my icici account but npci showing in inactive. My lpg subsidy not transfer in my account. They showing aadhar not active.
Many times i contact bank & told to active my adhar in my account but they said aadhar is already active. After when i check online in mylpg.in website there showing aadhar is active in bank but npci database is inactive. Please sir my problem solved. My all details as following
My aadhar no. :[protected]
Complaint comments  Read comments Complaint category Banks

National Payments Corporation Of India [Npci] — airtel postpaid bill payment via icici bharat bill payment system

 Himanshu Sammi on Apr 9, 2019
I made payment for rs 823 on 05.04.19 from my icici bank i mobile app towards my father postpaid mobile no [protected] in name of dayal singh sammi but he has not received the payment confirmation sms till now.

The transaction remarks shows as follows:
Bil/bpay/[protected]/bbps/airtel
Postpaid/bbpairtpp_[protected]

Please help in providing status of transaction or refunding amount....
Complaint comments  Read comments Complaint category Mobile Service Providers

National Payments Corporation Of India [Npci] — not getting subsidy from last 6 months.

 Mahabir jha on Apr 9, 2019
Hi sir, my name is Mahabir jha. I am not getting subsidy from last 6 months. I am an indane customer. My bank account is in STATE BANK OF INDIA. Account number is : [protected]. IFSC: SBIN0005598. My consumer number is: 08220. My agency name is: Devi gas service. My account is linked with aadhar no.[protected]. I got my last subsidy on[protected]. After September 29/2018 my subsidy is on hold. Kindly update the status of my account so that i could receive my subsidy....
Complaint comments  Read comments Complaint category Banks

National Payments Corporation Of India [Npci] — amount transferred by mistake

 Kishore k d on Apr 9, 2019
Hi i am a regular user of phonepe and todau through the phonepe mobile app an amount of rs. 5000 transfered by mistake from my account no [protected] having with acis bank ltd v v mohalla branch, mysore, karnataka. Request you to kindly check the same and re deposit the amount to my account.

Name kishore k d
Mobile no [protected]
Transacction id: p1904091055347263586311
Transaction date:[protected]
Transaction mode : phonepe
Transaction time: 10:55a. M

Beneficiary contact no[protected]

Request you to kindly do the...
Complaint comments  Read comments Complaint category Banks

National Payments Corporation Of India [Npci] — money deducted but not received by beneficiary

 Aman manu on Apr 5, 2019
I do a transaction in bhim app my money is deducted but not received by beneficiary
Bank name:- punjab national bank
Amount:- 6000
Transaction id. [protected]
Date:- 1 april 2019
Time:- 11:28:14
Issue:- money is deducted but not received by beneficiary
The reply to my previous complaint that the money is not debited for this transaction id but my money is deducted and i have proof...
Complaint comments  Read comments Complaint category Banks

National Payments Corporation Of India [Npci] — npci linking status is still with the unknown bank

 MADHU UPPICHERLA on Apr 5, 2019
Adhar no:[protected]

I want my npci mapping to syndicate bank to receive my subsidy
From the government.
Though i have no account active in state bank of india but npci mapping is showing active with state bank of india. This problem i am facing from last two months.

Please deactivate my npci linking with sate bank o f india and link to my active bank account linked to my adharno:[protected]...
Complaint comments  Read comments [2]Complaint category Banks

National Payments Corporation Of India [Npci] — they are not updating my current bank account aadhar status

 Ashish Atram on Apr 3, 2019
Sir my name is ASHISH SUKHADEO ATRAM student of B.E final year. I applied for scholarship for this year on mahadbt portal. My application of scholarship is approved my mahadbt almost 4 month ago. I got notification from mahabdt that my bank account isn't link with my Aadhar card. So I went to bank and check my bank adhar status they told me that my bank is already link with my Aadhar number. then I check my adhar bank status on npci mapper and I found that they show my Airtel payment bank account for disbursement of scholarship. Sir I want to update my status on npci portal with bank account of...
Complaint comments  Read comments [2]Complaint category Education

National Payments Corporation Of India [Npci] — not getting my gas subsidy in my bank account.

 Hemant Dhall on Apr 3, 2019
My gas subsidy is not being transferred to my bank account form the last 4 / 5 months. Before that it was regularly being transferred. My details are as follows.
Personal information
Name : milan malhotra
Aadhar no :[protected]
Address : ne 57 sehgalan mohalla, jalandhar
Gas information
Consumer number : cs18908973
Gas id :[protected]
Agency name : model gas jalandhar
Bank detail
S/b a/c no : [protected]
Bank id : crb000586
Bank name : punjab national bank
Branch : addda hoshiarpur...
Complaint comments  Read comments [3]Complaint category Gas Stations

National Payments Corporation Of India [Npci] — npci customer care no 7321879443

 Shshh on Apr 3, 2019
Npci customer service is [protected] and support no [protected] [protected] and [protected] are [protected] to the right [protected] and their own personal [protected] are [protected] to the right [protected] and their own personal [protected] are [protected] to the right [protected] and their own personal [protected] are [protected] to the right [protected] and their own personal [protected] are [protected] to the right [protected] and their own personal [protected] are [protected] to the right [protected] and their own personal [protected] are [protected] to the right [protected] and their own personal [protected] are...
Complaint comments  Read comments [2]Complaint category Airlines

National Payments Corporation Of India [Npci] — national payments corporation of india [npci] bharat gas lpg subsidy - account status inactive

 Shiv Kumar Mittal on Apr 2, 2019
Consumer No:23793164, LPG Id:[protected]
Dearsir/Madam,
I am Rajesh Kumar, I have account with Syndicate Bank, Uttam Ngar, New Delhi-110059. the said account, where i used to get the LPG subsidy my saving account aadhar link with account confirm by branch till date updated. So kindly request you to my all past order subsidy transfer in my any (other Bank detail given below)account as soon as possible, where i used to get the lpg subsidy. any misshaping status of the account is shown as inactive and my subsidy transaction is failed.

I have other saving bank...
Complaint comments  Read comments Complaint category Other

National Payments Corporation Of India [Npci] — aadhaar card is linked with bank account but is not showing on npci

 ShwetaBorate on Apr 1, 2019
Hello sir, myself shweta borate, i have submitted adhaar card in bank and adhaar is updated in my bank account but the npci status is still inactive, due to which i am unable to receive my ebc scholarship. I have bank account in bank : union bank of india, account number :[protected], ifsc code : ubin0557617, adhaar number[protected]. So please update my account in npci. Thank u sir...
Complaint comments  Read comments Complaint category Education

National Payments Corporation Of India [Npci] — aadhar link status inactive

 vishal gadhe on Apr 1, 2019
Sir my name is vishal ajay gadhe my aadhar number is inactive, i updated 10 times to active it but it could not active please activate my aadhar. Bank told to you aadhar no. Is link but status are inactive my aadhar number[protected] branch-state bank of india. Ifsc code-sbin0005442. Bank account no-[protected] please help me to solve my problem as soon as possible...
Complaint comments  Read comments Complaint category Banks

National Payments Corporation Of India [Npci] — regarding to transaction with npci bhim app

 look1 on Mar 29, 2019
I have done transiction 0n 11 feb 2019, payement is neither send to beneficiary nor credit to my account, i wrote many time to tom bhim npci but they not even responding bhim transiction rrn[protected]
This is the response from their side

Madam / dear sir,

Greetings!

We are unable to fetch the transaction status based on the given reference no.[protected] & transaction date[protected]. Request you to verify the details and re-register the complaint through bhim get in touch page. Thank you for your patronage. Note: we hope you have downloaded...
Complaint comments  Read comments Complaint category Other

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National Payments Corporation Of India [Npci]
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npci linking status is still with the unknown bank
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