Submit a Complaint
Claimed

National Payments Corporation of India [NPCI] Complaints & Reviews

www.npci.org.in
1
Updated: Apr 1, 2025
Complaints 4169
Resolved
357
Unresolved
3812
Bad 😕 It seems that National Payments Corporation of India [NPCI] has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
Complaints
Contacts

File a complaint to National Payments Corporation of India [NPCI]

Having problems with National Payments Corporation of India [NPCI]?

File a complaint and get it resolved by National Payments Corporation of India [NPCI] customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Banks
National Payments Corporation of India [NPCI]

National Payments Corporation of India [NPCI] reviews & complaints(4169)

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
P
[email protected]
Apr 1, 2025
Report
Copy

Response negligence

Address: Mumbai National Payments Corporation of India 1001A, B wing, 10th Floor, The Capital, Bandra-Kurla Complex, Bandra (East), Mumbai - 400 051

Yesterday, I mistakenly paid ₹600 via PhonePe. I've filed a complaint on NPCI.org.in but haven't received a response. I need help recovering the funds.

Receiver's Phone Number: [protected]
Transaction ID: T2503311932249374705414
UTR:[protected]

My Details:
Account Number: [protected]
IFSC: SBIN0008999
Mobile Number: [protected]...
Helpful
Found this helpful?
Write a comment
Report
Copy
G
Gowshin
from Chennai, Tamil Nadu
Oct 28, 2024
Report
Copy

Aadhaar seeding status not updated in NPCI website

A month ago I deseeded my Bank of Baroda (BoB) account from Aadhaar, but it was not updated in NPCI website. I visited my Bob home branch to raise and resolve the issue but they insisted they had deseeded the account, so I visited my State Bank of India (SBI) home branch to seed my SBI account to Aadhaar. I filled and submitted an application at SBI for the same and got a mail from SBI saying my application was accepted. After this I didn't...
Helpful
3 other people found this review helpful
3 found this helpful
Write a comment
Report
Copy
G
gvaseer5
from Mohali, Punjab
Sep 3, 2024
Report
Copy

Got frauded by two employees of npci

Address: New Delhi - Barakhamba Road

I received a call from one of the employee named Abhishek Rawat on 4-Mar-2024 informing me that they will give me the refund of my dad policy which has been done with HDFC Life Insurance since my dad is no more & I was nominee of my dad's policy. I agreed to that & requested them to refund the amount of dad's policy. After that I got call from one more employee - Raman of NPCI regarding the same. I agreed to him also &...
Helpful
Found this helpful?
Write a comment
Report
Copy
A
amar kishor
Aug 21, 2024
Report
Copy

Respected Sir,
Today 21-08-24, at 1032 hrs, 900 Rs Transffered in a Wrong account UPI ID: [protected]@oksbi, phone number [protected], through google pay UPI ID: [protected]@oksbi, Phone number[protected],
Request to recover 900 Rs and send me back in my account [protected]@oksbi, Phone number [protected]

Thanking You,

Amar Kishor
National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    V
    vineet164
    from Gurugram, Haryana
    May 29, 2024
    Report
    Copy

    Fraudulent Transaction refund

    Website: its a fraudulent telegram page which gives investment doubling technique

    A fraud is done on the name to making my money double via investing somewhere. After i paid 6125 he demanded more money and is not returning them as well

    Amount:6125.88
    UPI Transaction Id:[protected]...
    Helpful
    1 other people found this review helpful
    1 found this helpful
    Write a comment
    Report
    Copy
    M
    [email protected]
    May 6, 2024
    May 6, 2024
    This thread was updated on May 6, 2024
    Report
    Copy

    Address: Vill rajnagar post chetua rajnagar near rajar pukur more

    In my kotak mahendra bank i load 1505 rupees but now show my wallate balance is 0 and i can not reedem the money almost 30 days
    National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
    May 06, 2024
    Updated by [email protected]     In my kotak mahendra bank digital rupee wallate i add 1505 rupes but now show tha wallate balance is 0 and i not reedem the money last 30 days please resolved it
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

    Comment Guidelines
      I want to submit Complaint Positive Review Neutral Comment
      Add Image
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      G
      gvaseer5
      from Mohali, Punjab
      Apr 10, 2024
      Mar 5, 2025
      This thread was updated on Mar 5, 2025
      Report
      Copy

      got frauded by two employees of npci

      I received a call from one of the employee named Abhishek Rawat on 4-Mar-2024 informing me that they will give me the refund of my dad policy which has been done with HDFC Life Insurance since my dad is no more & I was nominee of my dad's policy. I agreed to that & requested them to refund the amount of dad's policy. After that I got call from one more employee - Raman Bhalla of NPCI regarding the same. I agreed to him also & requested him...
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy
      S
      S Ammaji
      Apr 5, 2024
      Apr 5, 2024
      This thread was updated on Apr 5, 2024
      Report
      Copy

      My npci mapping status was active but my Lpg subsidy not received

      Address: h.no.181 hudco colony srikakulam Andhra Pradesh

      My npci mapping status was active in uidai portal and npci official website and bank but my Lpg subsidy not received omcs said npci status not submitted then I went to bank and ask them my npci mapping active or not it was active what should i do...
      +1 photos
      Helpful
      1 other people found this review helpful
      1 found this helpful
      Write a comment
      Report
      Copy
      S
      Shamayeela
      from Hyderabad, Andhra Pradesh
      Mar 4, 2024
      Resolved
      Report
      Copy
      Resolved

      SBI-Net banking Transfer discrepancy - Online transferred amount not credited to beneficiary account - debited my SBI account.

      Address: SBI-HDFC

      Dear Sir/Madam,
      Greetings!
      Hope you are doing well.
      This is for your kind information, the online transfer (Net Banking) from the SBI amount was not credited to the beneficiary HDFC account. I have transferred Rs. 5000/- on 20th February 2024. The amount was deducted from my account but it was not credited/deposited in the beneficiary account.
      I have checked with HDFC bank and they confirmed that the...
      Helpful
      1 other people found this review helpful
      1 found this helpful
      Write a comment
      Report
      Copy
      D
      deepak779
      from MATHURA, Uttar Pradesh
      Feb 24, 2024
      Report
      Copy

      Address: AWAGARH FARM DELHI ROAD BYEPASS NEAR NAYATI

      Dear sir
      i will unlink my account from the server of npci and also close the bank account (punjab national bank)
      now i link my aadhar card number with my new bank account indian overseas bank but i will try 2 times the status was still pending from 2 months by which i can't take any government benefit in our account and my schloarship was also rejected due to unlink of aadhar mapping
      aadhar number[protected]
      ifsc -ioba0001441
      account number -[protected]
      mobile-[protected]
      National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

      Comment Guidelines
        I want to submit Complaint Positive Review Neutral Comment
        Add Image
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        P
        Pavan Kumar Ravi
        Feb 22, 2024
        Report
        Copy

        Address: Village mada tola post madhi kala tahseel nagod satna m.p.

        Hello 🙏 Sir, Sir my name is Pavan Kumar Ravi my mobile number is [protected]. Sir, my account was in Madhyanchal Gramin Bank. So B.A. The scholarship for the 3rd year was Rs 2560. Due to which the bank had deducted Rs 1400 (approximately) from me. Due to which I closed this account. And apart from this account, I have an account in State Bank of India. And I want Aadhaar seeding (dbt npci) to be done in my SBI account. Unlike my previous account with Madhyanchal Bank. For this, I have applied to my SBI bank four times, but neither the bank manager nor the bank employees take any action... due to which I am not getting my post matric scholarship. Due to which I am facing a lot of problems. Sir, you are requested to take action on the application made by me…Thank you sir….
        National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
        Helpful
        1 other people found this review helpful
        1 found this helpful
        Write a comment
        Report
        Copy

        Post your Comment

        Comment Guidelines
          I want to submit Complaint Positive Review Neutral Comment
          Add Image
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          P
          pandey jyoti jiya
          Feb 14, 2024
          Feb 14, 2024
          This thread was updated on Feb 14, 2024
          Report
          Copy

          Address: new cantt road dehradun

          UPI ref no.[protected]
          UPI id[protected]
          UPI ID[protected]
          these three transaction are fraud total amount deducted from my account is 85000
          my upi id - [protected]@oksbi
          my contact no. - [protected]
          time of transaction 6:38 pm
          date of transaction - 13/02/2024
          National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
          Feb 14, 2024
          Updated by pandey jyoti jiya           UPI ref no.[protected]
          UPI id[protected]
          UPI ID[protected]
          these three transaction are fraud total amount deducted from my account is 85000
          my upi id - [protected]@oksbi
          my contact no. - [protected]
          time of transaction 6:38 pm
          date of transaction - 13/02/2024
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

          Comment Guidelines
            I want to submit Complaint Positive Review Neutral Comment
            Add Image
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            S
            Siddhi Khushal patil
            Feb 10, 2024
            Report
            Copy

            On[protected] rupees was fraudulently transferred from my account on 13th January 2024 through upi from Paytm account but I complained to Paytm help and support but this bank nothing helped me.
            +1 photos
            National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
            Helpful
            6 other people found this review helpful
            6 found this helpful
            Write a comment
            Report
            Copy

            Post your Comment

            Comment Guidelines
              I want to submit Complaint Positive Review Neutral Comment
              Add Image
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              S
              Sundarams
              Feb 4, 2024
              Report
              Copy

              RUPAY payment through UPI transaction.

              Address: thane

              On 3/2/2024 i purchased an ELECTRONIC item from VIJAY SALES THANE for Rs. 18827 (bill copy attached). I wanted to make the payment by ICICI BANK RUPAY CARD UPI TRANSACTION to avail the 10% discount which you have mentioned in your advertisement in Economic times dt. 3/2/24 .
              The refused to accept UPI transaction, and i was forced to pay using my PIN.

              I lost Rs. 1882/- . Kindly take up the matter with VIJAY SALES....
              +1 photos
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy
              A
              Aditya1191
              Feb 1, 2024
              Report
              Copy

              Aadhar seeding request for A/C

              Have already submitted the form of NPCI seeding in the respective branch of the Bank of Maharashtra, Ambala Cantt but it is still has not been active for one month.
              I contacted my branch they said everything is ok contact to npci ....
              Helpful
              1 other people found this review helpful
              1 found this helpful
              Write a comment
              Report
              Copy
              M
              Mohmmad Ayoub Yatoo
              Jan 20, 2024
              Report
              Copy

              Address: Shanpora habak near high school

              I have recharge 179 but recharge not done recharge failed. my payment debit from my Account. till i not recieve my payment
              National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

              Comment Guidelines
                I want to submit Complaint Positive Review Neutral Comment
                Add Image
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                M
                Mohmmad Ayoub Yatoo
                Jan 20, 2024
                Report
                Copy

                Address: Shanpora habak near high school

                I have recharge 179 through airtel app but recharge not done recharge failed.
                National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                Comment Guidelines
                  I want to submit Complaint Positive Review Neutral Comment
                  Add Image
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  9
                  [email protected]
                  Jan 10, 2024
                  Report
                  Copy

                  Aadhaar seeding request for a/c has been rejected by NPCI

                  I have applied 2 times for npci in my state bank of India but both the times it got rejected. Can I know the reason for for rejection of application. I contacted my branch they said everything is ok contact to npci . My account number is [protected] my branch is in Ghazipur near kotwali. My contact number is [protected] and mail id is [protected]@gmail.com...
                  +1 photos
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy
                  S
                  Shivanee Singh
                  from Varanasi, Uttar Pradesh
                  Jan 7, 2024
                  Report
                  Copy

                  Problem related to NPCI seeding

                  I have already submitted the form of NPCI seeding in the respective branch of the Union Bank of India but it is still has not been active since 9 days...
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy
                  K
                  karankapil
                  from Saharanpur, Uttar Pradesh
                  Jan 5, 2024
                  Report
                  Copy

                  Status not showing at UP scholarship portal

                  I have done my bank account seeding with aadhar on 13/12/2023. But still the status is not being shown in UP scholarship portal. Financial condition of my family is not so strong so I am in need of scholarship. But due to information not sent by NPCI to UP scholarship portal, I cannot complete the application form. Last date for application form is 10/01/2024. Kindly look into the matter....
                  Helpful
                  1 other people found this review helpful
                  1 found this helpful
                  Write a comment
                  Report
                  Copy

                  Related businesses

                  Institute of Banking Personnel Selection [IBPS]
                  1.2
                  (1079)
                  Mobikwik
                  1
                  (7146)
                  Vijaya Bank
                  1.5
                  (422)