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National Payments Corporation of India [NPCI] Complaints & Reviews

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Updated: Jan 22, 2026
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National Payments Corporation of India [NPCI] reviews & complaints(4226)

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B
Balajee
Jan 22, 2026
Jan 22, 2026
This thread was updated on Jan 22, 2026
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Wrong person send payment

Address: Shri mundrika premium vatika banquet hall New jaganpura bypass Patna Bihar

I am sending a money to wrong person...
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RAMLA DEVI
Jan 22, 2026
Jan 22, 2026
This thread was updated on Jan 22, 2026
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Send money to wrong person

Address: A 1001 SHAYAM COLONY BUDH VIHAR PHASE 2 GALO NO 13

Date of incident ;16 january2026
not avialble
galat scanner par pay ho gaye aur refund bhi nahii kar rahe hai

request for money
return my money...
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Address: Mumbai National Payments Corporation of India 1001A, B wing, 10th Floor, The Capital, Bandra-Kurla Complex, Bandra (East), Mumbai - 400 051

Yesterday, I mistakenly paid ₹600 via PhonePe. I've filed a complaint on NPCI.org.in but haven't received a response. I need help recovering the funds.

Receiver's Phone Number: [protected]
Transaction ID: T2503311932249374705414
UTR:[protected]

My Details:
Account Number: [protected]
IFSC: SBIN0008999
Mobile Number: [protected]...
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G
Gowshin
from Chennai, Tamil Nadu
Oct 28, 2024
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Aadhaar seeding status not updated in NPCI website

A month ago I deseeded my Bank of Baroda (BoB) account from Aadhaar, but it was not updated in NPCI website. I visited my Bob home branch to raise and resolve the issue but they insisted they had deseeded the account, so I visited my State Bank of India (SBI) home branch to seed my SBI account to Aadhaar. I filled and submitted an application at SBI for the same and got a mail from SBI saying my application was accepted. After this I didn't...
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G
gvaseer5
from Mohali, Punjab
Sep 3, 2024
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Got frauded by two employees of npci

Address: New Delhi - Barakhamba Road

I received a call from one of the employee named Abhishek Rawat on 4-Mar-2024 informing me that they will give me the refund of my dad policy which has been done with HDFC Life Insurance since my dad is no more & I was nominee of my dad's policy. I agreed to that & requested them to refund the amount of dad's policy. After that I got call from one more employee - Raman of NPCI regarding the same. I agreed to him also &...
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A
amar kishor
Aug 21, 2024
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Respected Sir,
Today 21-08-24, at 1032 hrs, 900 Rs Transffered in a Wrong account UPI ID: [protected]@oksbi, phone number [protected], through google pay UPI ID: [protected]@oksbi, Phone number[protected],
Request to recover 900 Rs and send me back in my account [protected]@oksbi, Phone number [protected]

Thanking You,

Amar Kishor
National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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    V
    vineet164
    from Gurugram, Haryana
    May 29, 2024
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    Fraudulent Transaction refund

    Website: its a fraudulent telegram page which gives investment doubling technique

    A fraud is done on the name to making my money double via investing somewhere. After i paid 6125 he demanded more money and is not returning them as well

    Amount:6125.88
    UPI Transaction Id:[protected]...
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    M
    May 6, 2024
    May 6, 2024
    This thread was updated on May 6, 2024
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    Address: Vill rajnagar post chetua rajnagar near rajar pukur more

    In my kotak mahendra bank i load 1505 rupees but now show my wallate balance is 0 and i can not reedem the money almost 30 days
    National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
    May 06, 2024
    Updated by [email protected]
    In my kotak mahendra bank digital rupee wallate i add 1505 rupes but now show tha wallate balance is 0 and i not reedem the money last 30 days please resolved it
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      G
      gvaseer5
      from Mohali, Punjab
      Apr 10, 2024
      Mar 5, 2025
      This thread was updated on Mar 5, 2025
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      I received a call from one of the employee named Abhishek Rawat on 4-Mar-2024 informing me that they will give me the refund of my dad policy which has been done with HDFC Life Insurance since my dad is no more & I was nominee of my dad's policy. I agreed to that & requested them to refund the amount of dad's policy. After that I got call from one more employee - Raman Bhalla of NPCI regarding the same. I agreed to him also & requested him to transfer the refund amount in my account.

      After that both have started demanded amount from me by saying that the amount which they have asked is for the formalities of the policy refund & have given the account details for transferring the amount. Everytime, I asked them for the refund of my dad's policy, they started making the excuses & demanded more money from me & they got around Rs 1, 65, 290/- transferred from me to the accounts mentioned below:

      Name - N.P.C.I
      Account no - [protected]
      Ifsc code -CBIN0283749
      Bank name - Central Bank of India

      Name-N.P.C.I
      A/c no.:[protected]
      Ifsc code:CNRB0008465
      BANK:CANARA BANK.

      When I got fedup from them & asked for the refund of amount Rs 1, 65, 290/- from Mr. Raman, he said he has sent the refund request to cancellation team & I'll get the refund within a week after HOLI but till now, I've not received my money back.

      Today I got call from some other person saying that the amount which I have given to Raman Bhalla & Abhishek Rawat, they have invested that amount in the shares market for 6 years so I won't going to get a single penny which I've given to them for the refund of my dad's policy if I'll not going to pay to them also for the cancellation process.

      You are requested to please help me to get the refund of my dad's policy. I'm having details of all transactions done to them along with the call recordings.
      National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
      Apr 16, 2024
      Updated by gvaseer5
      Few days back I had filled a complaint against insurance brokers/agents to NPCI DEPARTMENT. They had asked me to pay the amount in the name of NPCI department and I paid. Now they are refusing to give either the refund of my dad's policy or the amount which I've paid to them.

      Please help me in getting my amount back from them. I'm in urgent need of the amount.
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        S
        S Ammaji
        Apr 5, 2024
        Apr 5, 2024
        This thread was updated on Apr 5, 2024
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        My npci mapping status was active but my Lpg subsidy not received

        Address: h.no.181 hudco colony srikakulam Andhra Pradesh

        My npci mapping status was active in uidai portal and npci official website and bank but my Lpg subsidy not received omcs said npci status not submitted then I went to bank and ask them my npci mapping active or not it was active what should i do...
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        S
        Shamayeela
        from Hyderabad, Andhra Pradesh
        Mar 4, 2024
        Resolved
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        Resolved

        SBI-Net banking Transfer discrepancy - Online transferred amount not credited to beneficiary account - debited my SBI account.

        Address: SBI-HDFC

        Dear Sir/Madam,
        Greetings!
        Hope you are doing well.
        This is for your kind information, the online transfer (Net Banking) from the SBI amount was not credited to the beneficiary HDFC account. I have transferred Rs. 5000/- on 20th February 2024. The amount was deducted from my account but it was not credited/deposited in the beneficiary account.
        I have checked with HDFC bank and they confirmed that the...
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        D
        deepak779
        from MATHURA, Uttar Pradesh
        Feb 24, 2024
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        Address: AWAGARH FARM DELHI ROAD BYEPASS NEAR NAYATI

        Dear sir
        i will unlink my account from the server of npci and also close the bank account (punjab national bank)
        now i link my aadhar card number with my new bank account indian overseas bank but i will try 2 times the status was still pending from 2 months by which i can't take any government benefit in our account and my schloarship was also rejected due to unlink of aadhar mapping
        aadhar number[protected]
        ifsc -ioba0001441
        account number -[protected]
        mobile-[protected]
        National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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          P
          Pavan Kumar Ravi
          Feb 22, 2024
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          Address: Village mada tola post madhi kala tahseel nagod satna m.p.

          Hello 🙏 Sir, Sir my name is Pavan Kumar Ravi my mobile number is [protected]. Sir, my account was in Madhyanchal Gramin Bank. So B.A. The scholarship for the 3rd year was Rs 2560. Due to which the bank had deducted Rs 1400 (approximately) from me. Due to which I closed this account. And apart from this account, I have an account in State Bank of India. And I want Aadhaar seeding (dbt npci) to be done in my SBI account. Unlike my previous account with Madhyanchal Bank. For this, I have applied to my SBI bank four times, but neither the bank manager nor the bank employees take any action... due to which I am not getting my post matric scholarship. Due to which I am facing a lot of problems. Sir, you are requested to take action on the application made by me…Thank you sir….
          National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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            P
            pandey jyoti jiya
            Feb 14, 2024
            Feb 14, 2024
            This thread was updated on Feb 14, 2024
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            Address: new cantt road dehradun

            UPI ref no.[protected]
            UPI id[protected]
            UPI ID[protected]
            these three transaction are fraud total amount deducted from my account is 85000
            my upi id - [protected]@oksbi
            my contact no. - [protected]
            time of transaction 6:38 pm
            date of transaction - 13/02/2024
            National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
            Feb 14, 2024
            Updated by pandey jyoti jiya
            UPI ref no.[protected]
            UPI id[protected]
            UPI ID[protected]
            these three transaction are fraud total amount deducted from my account is 85000
            my upi id - [protected]@oksbi
            my contact no. - [protected]
            time of transaction 6:38 pm
            date of transaction - 13/02/2024
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              S
              Siddhi Khushal patil
              Feb 10, 2024
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              On[protected] rupees was fraudulently transferred from my account on 13th January 2024 through upi from Paytm account but I complained to Paytm help and support but this bank nothing helped me.
              National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                S
                Sundarams
                Feb 4, 2024
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                RUPAY payment through UPI transaction.

                Address: thane

                On 3/2/2024 i purchased an ELECTRONIC item from VIJAY SALES THANE for Rs. 18827 (bill copy attached). I wanted to make the payment by ICICI BANK RUPAY CARD UPI TRANSACTION to avail the 10% discount which you have mentioned in your advertisement in Economic times dt. 3/2/24 .
                The refused to accept UPI transaction, and i was forced to pay using my PIN.

                I lost Rs. 1882/- . Kindly take up the matter with VIJAY SALES....
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                A
                Aditya1191
                Feb 1, 2024
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                Have already submitted the form of NPCI seeding in the respective branch of the Bank of Maharashtra, Ambala Cantt but it is still has not been active for one month.
                I contacted my branch they said everything is ok contact to npci .
                National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                  M
                  Mohmmad Ayoub Yatoo
                  Jan 20, 2024
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                  Address: Shanpora habak near high school

                  I have recharge 179 but recharge not done recharge failed. my payment debit from my Account. till i not recieve my payment
                  National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                    Mohmmad Ayoub Yatoo
                    Jan 20, 2024
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                    Address: Shanpora habak near high school

                    I have recharge 179 through airtel app but recharge not done recharge failed.
                    National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                      9
                      Jan 10, 2024
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                      I have applied 2 times for npci in my state bank of India but both the times it got rejected. Can I know the reason for for rejection of application. I contacted my branch they said everything is ok contact to npci . My account number is [protected] my branch is in Ghazipur near kotwali. My contact number is [protected] and mail id is [protected]@gmail.com
                      National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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