National Payments Corporation of India [NPCI] Customer Care
National Payments Corporation of India
Customer satisfaction rating: 8%
Submit a Complaint
2574
COMPLAINTS

National Payments Corporation of India [NPCI] Customer Care

National Payments Corporation of India

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Address
C-9, 8th Floor, RBI Premises, Bandra-Kurla Complex, Bandra (East)
Mumbai
Mumbai City District
Maharashtra
India - 400051

Customer Care Phone Numbers and Contacts

Phone:
Phone:
up
1570
down
629

Fax:
Fax:
+91 22 2657 1001  
+91 44 2815 2815  
+91 22 4050 8650  

Additional info
Offices

Chennai Office
National Payments Corporation of India
8th Level, VBC Solitaire, 47 & 49 Bazullah Road, T. Nagar, Chennai - 600 017

Goregaon Office (Mumbai)
National Payments Corporation of India
13th Floor, R- Tech 2, South Side, Nirlon Knowledge Park, Off Western Express Highway, Goregaon(E), Mumbai-400063

Customer satisfaction rating
8%
Complaints
2574
Pending
0
Resolved
207
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

National Payments Corporation of India [NPCI] related photos (719)

National Payments Corporation of India [NPCI] Complaints & Reviews

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National Payments Corporation Of India [Npci] — my bank account pnb still it is not updated in npci database its showing old hdfc accounts which is closed 6 months ago.

 Vijay Kothiyal on Jan 18, 2019
Dear Sir,
I have already linked my Aadhaar to Punjab National Bank of India, but it is not updated in NPCI database yet.
I have verified with Bank they confirmed that its already done. Please help me in this and please link my below pnb bank account on NPCI portal so, i can receive my pending gas subsidy asap .

Name : Vjay dutt kothiyal
Bank Account No : [protected]
IFSC Code :PUNB0092200
Aadhaar No:[protected]
My LPG ID -:3 [protected]
Email ID:-vijaydutt1992@gmail.com...
Complaint comments  Read comments Complaint category Gas Stations

National Payments Corporation Of India [Npci] — upi transaction failed but the amount is debited from bank account

 Chandramouli Ramu on Jan 18, 2019
Hi,

I paid the Indane gas booking through UPI, money got debited but transaction failed.
Please find the SMS below,

Rs 699.50 debited from a/c **2240 on 18-01-19 to VPA tpsl@icici(UPI Ref No[protected]

I have also enclosed the screenshot from my bank statement.

Please let me know whether this is suffice enough to get the refund, and when this refund will be processed....
Complaint comments  Read comments Complaint category Banks

National Payments Corporation Of India [Npci] — amount debited but not dispensed from atm

 zulfkar43 on Jan 18, 2019
Dispensed from ATM Grievance Details Name Of The Bank- JAMMU & KASHMIR BANK LTD.
Type of A/c-Saving
A/c No.-[protected]
Branch-Kukarnag complain no :- CRM[protected], amount deducted :-5, 000/- date & time :-30/11/2018 (4:02 PM) atm machine id :- Update later
Problem Details-Consumer have saving a/c in JAMMU & KASHMIR BANK LTD. on 30/11/2018 he went to State Bank of India ATM for withdraw money of rs. 5, 000/- amount debit from his a/c but dispensed from State Bank of India ATM power supply go on shutdown . regarding this concern he grievance in customer...
Complaint comments  Read comments Complaint category Banks

National Payments Corporation Of India [Npci] — google pay not transferred my money to beneficiary account but detected from my account

 AMIT KUMAR PAL 1 on Jan 18, 2019
Dear sir,

Date of transaction - 7th jan 2019, 2:42 PM
Company - google pay

Desc - I have deposited an amount 0f 5000 through google pay but that has not been credit to the beneficiary account, but it is showing paid in my google app status.Its been over 11 days and they are not giving me any solution, the customer support team are not responding properly.

i am very much depressed due this incident and many problems happening in my family due to this,

Google transaction ID - CICAgKDil4LJJQ
UPI transaction ID[protected]
Complaint comments  Read comments Complaint category Banks

National Payments Corporation Of India [Npci] — aadhaar card not update in npci

 syedelahi2 on Jan 18, 2019
Hi sir my name is syed noor e elahi i have submitted adhaar card in bank and adhaar is updated in my bank account but the npci status is still inactive. I have bank account in bank : sbi velugodu kurnool 518533, account number : [[protected]], ifsc code : sbin0014379, aadhaar number :[[protected]]. So please update my account in npci.
I am not receiving AP Mukhyamantri Yuva nestham subsidy..
Thank u sir
18.01.2018...
Complaint comments  Read comments Complaint category Banks

National Payments Corporation Of India — lpg subsidy not credited since 2017

 Kvs Satyanarayana Satyanarayana on Jan 17, 2019
Aadhar not reflected in payment details of ioc for getting lpg subsidy gas no
[protected]
K krishnaveni
Aadhar[protected]
Please see aadhar reflected in npci menu of indian overseas bank
Account no [protected]
Ifsc code ioba0001577
Though aadhar is seeded in the bank not reflected in npci menu of iob please see lpg subsidy credited to the account...
Complaint comments  Read comments Complaint category Gas Stations

National Payments Corporation Of India [Npci] — google pay transaction

 prabhanjan1410 on Jan 17, 2019
Date of the incident - 3rd jan 2019
Company - google pay

Desc - I have deposited a amount 0f 80k through google pay but that has not been credit to the beneficiary account, and they are saying its pending with NPCI .Its been over 2 weeks and they are not giving me any solution, the customer support team are not responding properly, I have shared the bank statements also

Google transaction ID - CICAgKDinca2IA
UPI transaction ID[protected]
Case id - [[protected]]...
Complaint comments  Read comments [1]Complaint category Banks

National Payments Corporation Of India [Npci] — aadhar has been linked with bank account but has not been linked with npci

 Roy Rutvik on Jan 17, 2019
Respect sir

I submitted my Aadhar crad at bank and bank person has linked it with my bank account but ii has not been linked with NPCI and hence i am unable to receive my scolarship from Government Scheme. I have tried to see whether my account has been linked or not but there is show such message " this service is temporary discontinued for few days". So, solve my problem as soon as possible...
Complaint comments  Read comments [4]Complaint category Banks

National Payments Corporation Of India [Npci] — npci mapping by bank

 a giijasankar on Jan 17, 2019
Form submitted to icici bank for the aadhar linked bank account of icici bank for mapping to ncpi to enable receipt of lpg subsidy directly i to the bank account. The details are given below.
Bank name icici bank
No 40 next to shibsagar arekere
Bannerghatta road bangalore
Ifsc code icic0001007
Name a girijasankar
Aadhar no[protected]
Last four digits of bank account no xxxxxxxx3459
Lpg id 3 [protected]
Iin not given by bank
The npci mapping of bank account has not yet been done by the bank
Aadhar number has been...
Complaint comments  Read comments [2]Complaint category Banks

National Payments Corporation Of India [Npci] — amount deducted but not credited to beneficiary account

 Neelesh788 on Jan 16, 2019
Respected Sir,
I Neelesh kumar pandey transferred rs 5000 from my pnb a/c
no. [protected] to sbi a/c no. [protected], IFSC-SBIN0000170 on
04/01/2019 through Phone pe UPI, amount has been deducted from my a/c
but not credited to receiver a/c,

I have attached screenshot of above transaction for your reference.

So, I request you to resolve my issue as soon as possible.

Sender A/c- [protected]
A/c holder name- Neelesh Kumar Pandey
Contact- [protected]
UPI Reference no. - UPI/[protected]/P2A
Complaint comments  Read comments Complaint category Banks

National Payments Corporation Of India [Npci] — not received yet my gas subsidy yet

 Shrihari Shejole on Jan 16, 2019
Respected Sir
Consumer No.52142401
Mo-[protected]
LPGID No[protected]
Arvind Gas Agency Mo.No. [protected]
Ph.No.[protected]

Note: Forwarded message attached

-- Original Message --

From: "Shrihari Shejole"karan_shejole@rediffmail.com
To: upi.developers@npci.org.in
Subject: Bank linking status not to my credit my account

Thank's and Regards,

Shrihari Shejole
Mo-[protected]
Respected Sir,
My Aadhar No.[protected] Shrihari Balkrushna Shejole.
Complaint comments  Read comments Complaint category Business & Finances

National Payments Corporation Of India [Npci] — lpg subsidy not getting credited on my savings account with sbi

 Mohan Natarajan on Jan 16, 2019
My aadhaar number (Protected) has been linked to my savings bank account with sbi perungudi branch with my 17 digit lpg connection code and is also stated to be active with this number by the branch officer. Also i have linked my aadhaar with sree ambiram indane gas agency.

Previously, i was getting my subsidy on iob, lb road branch, thiruvanmiyur chennai -600041 regularly and i had closed this account during june 2018 for operational reasons, after this two refills were supplied by the dealer during august and december 2018 for which lpg subsidy was not credited.

I...
Complaint comments  Read comments Complaint category Other

National Payments Corporation Of India [Npci] — regarding upi status shows success but not credited

 jaaskaran on Jan 16, 2019
Sir, i have done two transaction on paytm through upi which has not been credited till now. First transaction on 30/12/2019 from hdfc to sbi and second on 4/1/2019 from paytm bank to sbi. 1. Upi ref. Id[protected]Amount - rs 500)
2. Upi ref. Id[protected]Amount-rs2000). I have registered complaint many time on paytm but received same rply every time that your amount has been credited evenly i have provided them bank statement of sender and receiver bank to verify properly. Receiver bank and account no. Of both transaction is same (State bank of india). Please resolve my issue...
Complaint comments  Read comments Complaint category Banks

National Payments Corporation Of India [Npci] — 23000/- stuck in between somewhere not in my account nor in beneficiary account. [Resolved]

 Vishik Sharma on Jan 16, 2019
I have made transcation f rupees 23000 on 3rd jan 2019 to one of my uncle. My money got deducted from hdfc bank account but doesn't get credited till now in beneficiary sbi bank account. I used google pay app. I waited so long enough but didn't got any help from there side. They were tellin like it could only be solved by your side and they are not part of it. I request you to kindly help me on this asap.
I am sharing my and beneficiary bank statement here....
Complaint comments  Read comments Complaint category Banks

National Payments Corporation Of India [Npci] — upi transaction fraud

 broken Heart Lover on Jan 15, 2019
Sir i have transfer My UBI Account to My Friend SBI account To Using UPI transaction For Google pay App.
But My account Money was dedicated 15500. And my friend account Money Not Credit.
UPI transaction ID[protected]
Sir This Type problem Already Have in past Time but he is Solved.
So Please Sir Refund or Transfer My money. He is Biggest Money 15500....
Complaint comments  Read comments Complaint category Banks

National Payments Corporation Of India [Npci] — I am complaining about my recent transaction

 dileep gangi on Jan 15, 2019
As on 30 Dec sum of 2000 was sent using paytm upi with reference id:[protected]. amount is not credited yet to receiver but debited from sender's account.when I approach sender, receiver, paytm they simply replying that amount is credited to beneficiary and npci also has successfully payment.if npci has successfully finished where the amount gone without crediting to beneficiary.
Sender's account :[protected]
Receive account:[protected]...
Complaint comments  Read comments Complaint category Banks

National Payments Corporation Of India [Npci] — my upi transaction is successful but not credit my emitra id

 abhishek gupta 123 on Jan 15, 2019
Sir i m Abhishek gupta MY UPI TRANSACTION IS SUCESSFULL from 1828rs
but not cradit my emitra a/c
upi id[protected] for google pay
google transition id is CICAgKD88qy9dg
pnb complain no. is M[protected]

sir i m complain from today is national comsumer helpline
my complain id is 1104162
sir my transaction date is 13aug 2018
plz help...
Complaint comments  Read comments Complaint category Banks

National Payments Corporation Of India [Npci] — refund money from google pay/transaction failed

 काळुराम ठाकूर on Jan 15, 2019
On 24/12/2018 i have transaction failed Rs.10000/- debited from my account but not credited to receivers till time.i am 4 time say to google pay help centre and to the bank they have no answer to this transaction i need help to your for this transaction.till time no received money into my account. please check needfull and refund my money as soon as possible....
Complaint comments  Read comments Complaint category Banks

National Payments Corporation Of India [Npci] — this is a complaint regarding the transaction

 Mabarde aknayri on Jan 15, 2019
Sir/madam i am your registered customer, i made a transaction on 12 jan 2019, the amount has been send and was received by the recipient but it was again transfer back to my account as being shown in the recipient's transaction history.. But so far i haven't received any amount. I want this issue to be sorted within a short period of time and i shall be very thankful to you....
Complaint comments  Read comments [1]Complaint category Banks

National Payments Corporation Of India [Npci] — amount debited not credited in beneficiary account

 Abhishek Edathil Thodikayil on Jan 15, 2019
Sir,

I have transferred an amount of rs. 1800 on jan 7th from state bank anywhere app using upi. The amount which was debited was not credited in beneficiary account. The beneficiary account is also my yes bank account. Details of the dispute which i had raised on that day is attached with this complaint. Please do the needful to reverse the amount to my account asap....
Complaint comments  Read comments [1]Complaint category Banks

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