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HDFC Bank Complaints & Reviews

2.9
Updated: Nov 26, 2025
Complaints 32872
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18415
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HDFC Bank reviews & complaints page 107

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D
Dheeraj_Sankuratri
from Tanuku, Andhra Pradesh
Jun 24, 2022
Resolved
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I registered and activated DND/DNC in the below link
https://leads.hdfcbank.com/applications/misc/dnc/dnc.htm

and also sent SMS via Mobile for DND activation. Still I am getting Continuous calls everyday. I need permanent fix for this.

Please look in to this seriously and donot provide any link for registration and donot mark it as resolved. This is not accepted behavior from your end. We tried this in possible ways and very unhappy about this.
Jul 30, 2022
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Jun 27, 2022
HDFC Bank Customer Care's response
Dear Customer,

We sincerely regret the inconvenience caused. Please share with us the caller details for further assistance.

-Ajay
HDFC Bank Customer Assistance
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    T
    Thirupathi Reddy koluguri
    Jun 24, 2022
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    Address: Zaheerabad

    The hdfc bank has put a hold on my funds of rupees 6204.10 as mi revenue hold through gefu,
    Account number: [protected]
    Ifsc: hdfc0002243
    Branch: Zaheerabad
    If it considered as AMB but 6000 is huge amount . Please do respond with proper solution. 6000 rupees is a common man monthly expenses. Surely will file a case.
    Please reply with proper resolution.
    +1 photos
    HDFC Bank customer support has been notified about the posted complaint.
    Jun 25, 2022
    Updated by Thirupathi Reddy koluguri
    Please respond. Is that amount will be reversed or not.
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      D
      DESTRIX Gaming
      Jun 23, 2022
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      My account has been kept in minus 18k even though I haven’t had any kind of Emi or loan. I have decided to change to a good bank if there isn’t any kind of reply from HDFC as the hold of money have led to issues in my personal life
      Account number :- [protected]
      IFSC:- HDFC0007297
      Same issue have been effected in my saving account as there was a deficiency in my Emi which was also due to the late charge of tax in my savings account which have resulted in an almost 3k hold in my account.
      HDFC Bank customer support has been notified about the posted complaint.
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        S
        sourav21mech
        Jun 23, 2022
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        I am Namita Sood holding a bank account with HDFC bank Palampur Himachal Pradesh with account number [protected]. Today on 23rd June 2022, I have received multiple transactions alert on my mobile number that my account has been debited with amount 30000 inr to [protected]@icici. Total 5 transactions made of 6000 inr each.

        After receiving these msgs checked my HDFC bank account. Immediately blocked my debit card, Internet banking as well as filed an F.I.R at police station Palampur, Himachal Pradesh under name Namita Sood

        Need ur assistance on this to get back my money.
        +3 photos
        HDFC Bank customer support has been notified about the posted complaint.
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          S
          saksham dewan
          Jun 23, 2022
          Resolved
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          Resolved

          I dont understand why would they deduct money without informing me about the balance, i need my money back as i am a student and cant afford to keep giving away my money like this, my customer id is[protected]
          Jan 30, 2023
          Complaint marked as Resolved 
          money refunded successfully.
          HDFC Bank customer support has been notified about the posted complaint.
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            J
            Jangir Vikash
            Jun 23, 2022
            Resolved
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            Resolved

            Address: Ward no 24, khetri road neem ka thana

            Dear HDFC

            Today 23 June 22, one transection of rs 590 has been deducted from my salary account and narrations is

            INTER-BRN CASH CHG INCL GST 280422-MIR[protected]

            Iam trying to connect with customer care but not responding so pls confirm the deducted amount, which type of charges charged
            +1 photos
            Jul 29, 2022
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
            Verified Support
            Jun 26, 2022
            HDFC Bank Customer Care's response
            Dear Customer,

            We sincerely regret the inconvenience. This is not the experience we want you to have. Your email has been already received vide reference number 3190625. Our Bank Officail will respond to your email on or before 29 June, 2022.

            We take this opportunity to highlight the facilities which can be accessed by you directly on our Phone Banking IVR. This round the clock service will be available at your convenience and obtaining information on your bank account would be much easier, faster and simpler.

            For any further queries/ transactions you may login to NetBanking using your customer ID and IPIN.

            -Ajay
            HDFC Bank Customer Assistance
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              M
              Mangesh.Raut
              from Pune, Maharashtra
              Jun 23, 2022
              Resolved
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              Resolved

              Hi,

              I have made transaction of Rs. 1000 to beneficiary SBI account.
              HDFC transaction is not successful and beneficiary account is not credited with same amount.
              Error showing in HDFC account is "Transaction timed out at beneficiary account end"

              Please try to check the details and fix it ASAP.
              Refer attached snapshot.
              +1 photos
              Aug 12, 2022
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Verified Support
              Jun 26, 2022
              HDFC Bank Customer Care's response
              Dear Customer,

              We find your fund transfer through IMPS is successful. However, if beneficiary denies receipt of payment in their account, we request you to ask the beneficiary to share his bnak account statement from transaction initiation date to today's date to check and assist you better in this regard.

              -Ajay
              HDFC Bank Customer Assistance
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                B
                bharathi gomathi
                from Salem, Tamil Nadu
                Jun 23, 2022
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                Address: 1-90,Omalur,Rasanur Kattu valavu, Amaragundhi,Amarakundi

                My account number. [protected]
                Name. Bharathi
                Ifsc. HDFC0005884
                My amount 2974 has been debited please my money return my account
                +1 photos
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                  N
                  Natam Pavan Kumar
                  Jun 23, 2022
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                  HDFC Bank amount debited saying ''inter-brn cash chg incl gst

                  Hi Team,

                  Rupees 1103 debited from my account on 23 JUNE 2022 with narration "INTER-BRN CASH CHG INCL GST".

                  ref no : MIR[protected]

                  Can you please check and update the reason for debiting the amount from my account.

                  Thanks
                  Pavan Kumar...
                  +1 photos
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                  N
                  Natam Pavan Kumar
                  Jun 23, 2022
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                  Hi Team,

                  Rupees 1103 debited from my account on 18 Nov 2019 with narration "INTER-BRN CASH CHG INCL GST 161119-MIR[protected]".

                  ref no : MIR[protected]
                  Acc no : [protected]
                  MOb No : [protected]

                  Can you please check and update the reason for debiting the amount from my account.

                  Thanks
                  Pavan Kumar
                  +1 photos
                  HDFC Bank customer support has been notified about the posted complaint.
                  Jun 24, 2022
                  Updated by Natam Pavan Kumar
                  Debited from my account on 23 June 2022 not November 2018
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                    A
                    ashokkumaryazs s
                    from Bengaluru, Karnataka
                    Jun 23, 2022
                    Resolved
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                    Address: 17/4 radhika nilaya, park road, opp annamadevi school, near sri srinivasha theater, gowdenpalya-560061, bangalore, karnataka

                    Hi,

                    I took Insta-jumbo loan of ₹ 200000 and i pre-closed my loan last week. now i just want to buy another loan in HDFC for that they are asking NOC .so plz provide NOC through E-MAIL immediately.
                    Loan number- [protected]
                    card number-************9496
                    [protected]@gmail.com is my mail id.
                    mobile number-[protected]
                    customer id[protected]

                    Its really very bad to treat customers like this and ignoring customers request and disconnecting my call atleast 10 times.

                    I would definately change my bank if this cant be fixed.

                    Please look into the matter and help
                    Jul 27, 2022
                    Complaint marked as Resolved 
                    HDFC Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Jun 25, 2022
                    HDFC Bank Customer Care's response
                    Dear Customer,

                    Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share with us your complete concern along with the required details. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

                    -Anay
                    HDFC Bank Customer Assistance
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                      D
                      Dr. Prasanna T
                      Jun 23, 2022
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                      Address: HDFC ID 51305811, Krishnagiri branch, Tamil Nadu

                      An alert message received regarding frequency ADHO. I have received merssage as follows

                      Aler! Bank mandate reference no., HDFC[protected]nssued to NJ India invest Pct Ltd with value of Rs 500000.00 and frequency ADHOis received today for processing. I have received this message on 22.06.2022 at 21.52 hrs.

                      I have not issued any mandate to any one. Kindly resolve this issue
                      HDFC Bank customer support has been notified about the posted complaint.
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                        D
                        divu3094
                        from Khargone, Madhya Pradesh
                        Jun 23, 2022
                        Resolved
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                        Resolved

                        Recently on 15th June 2022, I opened an Insta Account with HDFC bank online. While opening an account, it asked me to add some money to the account. So I added 5000rs through UPI (Phonepe) which is linked to my SBI account. I received a confirmation from UPI side as well as HDFC bank side. But even after 8 days till 23rd June, I have not received money in my HDFC bank account. I visited khargone HDFC branch also and spoke to deputy branch manager too but he didn't help me. I showed him all the proofs like transaction screenshot, my SBI bank statement and phonepe confirmation of successful transaction but still he did not help me. I spoke to customer care also and they asked me to visit the branch. I wrote an email to HDFC bank also at [protected]@hdfcbank.com but have not received any reply yet. I have raised a ticket on Phonepe about this transaction on 22nd June, but they will 5-7 working days to confirm about the problem. According to Phonepe, HDFC bank is taking time to process the transaction. Kindly help me to get my money in the account or get refunded.
                        Below is the transaction detail:
                        1. Sender Name: Divyanshu Soni
                        2. Sender bank and account number: SBI & [protected]
                        3. Ref no:[protected]
                        4. Mode of Transaction: UPI (Phonepe)
                        5. My Customer Id HDFC Bank:[protected]
                        +3 photos
                        Aug 10, 2022
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Jun 24, 2022
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        We sincerely regret the inconvenience caused.

                        We are looking into your emails and will revert you to you on or before 28 June 2022.

                        We appreciate your co-operation and patience in the interim.

                        HDFC BANK Customer Assistance.
                        -Ajay
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                          G
                          Gautham james
                          Jun 23, 2022
                          Resolved
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                          Resolved

                          I had tried booking a flight using my hdfc card and in the process the bank page said that the transaction was cancelled but the money was taken from my account. I raised a complaint with hdfc customer care and they promised me that the cash will be refunded in 7 working days. It’s been over a month now and everytime I call them they just keep extending the number of days for the money to be refunded.
                          Jul 25, 2022
                          Complaint marked as Resolved 
                          HDFC Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Jun 24, 2022
                          HDFC Bank Customer Care's response
                          "Dear Customer,

                          At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                          -Anay
                          HDFC Bank Customer Assistance "
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                            S
                            sanjana01
                            from Dehradun, Uttarakhand
                            Jun 23, 2022
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                            Address: dehradun

                            We have cleared the loan account no 48290375. that is a car loan which is in the name of my Father Mr. Sanjay Sharma who expired last year due to cancer. Since then we are trying to close all the dues with the bank one by one as there is shortage of funds. The bank is not providing us the noc for the given loan account which we have settled .
                            We need the NOC because it is our only source of income and the vehicle cannot operate till the time we dont receive the nOc and issue the permit.

                            Kindly provide us with the noc and we in good faith will settle the dues with the bank.
                            HDFC Bank customer support has been notified about the posted complaint.
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                              R
                              Rohank18
                              Jun 23, 2022
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                              Address: Mumbai
                              Website: HDFC Bank Payzapp app

                              Hello,

                              I did a Airtel mobile recharge using HDFC Payzapp app the transaction history shows the transaction successfully, but my recharge has not been done yet.

                              Transaction no.[protected]
                              +1 photos
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                                J
                                Janamejaya87
                                Jun 23, 2022
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                                Hi
                                I recieved below msg, I don't know how it came, this is fake or any one hijack my account.

                                Alert!HDFC Bank Mandate reference no: HDFC[protected] issued to BAJAJ FINANCE LTD with value Rs. 25000.00 and frequency ADHO is received today for processing.

                                Please help
                                Thanks
                                Janamejaya
                                HDFC Bank customer support has been notified about the posted complaint.
                                Dear Customer,

                                Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share with us your complete concern along with the required details. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

                                -Anay
                                HDFC Bank Customer Assistance
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                                  A
                                  Aryan Kalra
                                  Jun 22, 2022
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                                  Address: Mehrauli, Gurgaon

                                  My UPI access has been blocked due to security reasons and and now i am unable to do UPI transactions.i visited the nearest branch and did not get any proper response from them and this is very very inconvenient and bad banking experience.
                                  I called the HDFC customer care, they were also unable to help me properly.
                                  Please help me out here.
                                  Nobody is giving the solid reason why the UPI access is blocked & I am requesting you to please unblock UPI access as soon as possible.
                                  HDFC Bank customer support has been notified about the posted complaint.
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                                    D
                                    Davepawan009
                                    Jun 22, 2022
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                                    I have paid my dues and I see it updated in CIBIL, however Credit Facility Status is still updated as Written Off.
                                    Please update the status also to closed
                                    HDFC Bank customer support has been notified about the posted complaint.
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                                      S
                                      Sethu43
                                      from Hyderabad, Telangana
                                      Jun 22, 2022
                                      Resolved
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                                      Resolved

                                      Address: Secunderabad

                                      Hi,
                                      I have created NPS online and provided all the details. Cra verified my kyc, however rejection received from registered hdfc bank due to name mismatch. As a women, after marriage, my surname gets updated, and I have provided marriage certificate and adhaar card in NPS grievance portal multiple items, visited hdfc bank as well. But all these times none of them from hdfc helped to settle this. I am a long lasting customer to hdfc and I am really concerned and frustrated of all this chaos to invest in these kind of schemes. Hdfc staff mentions that hdfc is not listed as POP centre and they are unable to help. How does it matter to this bank to help the customer in kyc verification . I am totally frustrated in this situation.
                                      Jul 27, 2022
                                      Complaint marked as Resolved 
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      Jun 23, 2022
                                      HDFC Bank Customer Care's response
                                      Dear Customer,

                                      Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share with us your complete concern along with the required details. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

                                      -Anay
                                      HDFC Bank Customer Assistance
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