HDFC Bank Complaints & Reviews

Showing below error while trying to make payment

Your money has not been debited
You cant make this payment at the moment. Contact your bank with the error code [YC] to resolve this issue

Giving below error while I am trying to send money in Gpay

"Your money has not been debited
you cant make this payment at the moment. contact your bank with the error code[YC] to resolve this issue."

Hi,

I have maintained the balance and have paid all the dues in time but still I have been charged with EMI RTN charges in january 2023 for month of August 2022 which is rediculos after this many months could you help me with this

Yesterday we had paid fees online of kv and the teacher said that it shows we haven't paid the fees. So we recheck the payment but we had paid it and we checked in the screenshot of the payment we had made and it shows that the payment has been made in (billdeskpg.[protected]@hdfcbank)instead o[censored]BI

Yesterday we have paid the kv school fees online but the childs teacher has said that it didn't show it was paid. Later when we checked it again and again we saw that fees has been send in (billdesk.[protected]@hdfcbank) instead of paying in UBI bank. We came to know that we need to click the link of the second one after we searched kv fees payment but instead we clicked first one and paid on it .

I'm not receiving any OTP SMS on my registered no. for making transaction using my Regalia credit card.

I have been charged rupees 6622 by the bank whereas the payment got stuck at the gateway because the merchant did not recieve it. I made the payment on 5th January and it has been 5+ days no auto reversal. It is against RBI policy and the bank must pay be compensation for the harassment.

It is 5+days and i have not recieved auto-reversal. I first contacted the merchant in order to confirm the payment and it has not been credited to their platform. It was 6622 rupees and I have registered a complaint on Bank website as well. No respond yet.

My last working day complete on 7 Jan 2023 but till pending my fnf settlement icube not working no anyone suggest me I want reviling

I had an emi loan, in August month bank already deducted Rs 530 as overdue loan recovered. The loan was cleared on September2022. Now I don't have any loan not any emi. Now in December bank again charged me Rs.236.

Money is not debited yc code error

I am writing this complaint against my relationship manager - Priyanka from the HDFC Bank. She is absolutely rude and doesn't reply to numerous text messages and calls. I was directed to her by the bank to look into a matter wherein an incorrect transaction involving a huge amount was made on the account. She didn't even had a basic decency and courtesy to atleast acknowledge the matter and provide any kind of support to the customer associated with the bank for more than 10 years. This is damn unprofessional and not acceptable.

Respected Sir/Mam,

I hope you are doing well.

My Delhi Police FIR Number is SWD-PV-000888/2022 dated 20th November 2021. I am not getting satisfactory updates from the assigned investigation officer.

A big fraud has happened to me. I was at SBI ATM, Dabri Marg ND 110045. I debited INR 1500 and left. The moment I was entering my PIN Number no one was there with me inside the SBI ATM. As I was taking my cash and HDFC Debit card out some unknown individual entered the atm cabin. He came swiftly that I didn't even notice. The SBI Bank guard was outside. I saw & confirmed all this in SBI CCTV Footage. Guard should not have let him enter the ATM Cabin till I was inside. I was leaving as I had a waiting auto outside. But some other person( a friend of the same inside individual which I saw in the CCTV Footage), an SBI Security guard & that man standing inside the atm called me inside again and said some "Transaction not complete error is showing" and your transaction is incomplete. Guard said this man is a savior to you as he highlighted this to you. I went inside and told this guy to leave. He didn't and while saying I'll help you he took my HDFC Debit ATM card from my hand and inserted that into the atm. I again told him to leave. He didn't. He said I am standing by turning over as I have some important work. I am only helping you. I shielded the atm machine and entered the wrong ATM pin and said I am leaving. Although the same error was showing. I still left. As I was traveling already I saw msg a bit late. 11:05 AM around I left SBI ATM. 11:14 AM around I returned to the same spot. The very first msg was of 1lac. More details are in the attached pdf. I saw the first message late as I was traveling. In the same msg, there is an option that if this transaction is not made by you then please call on this toll-free ([protected]). I did the same. Your toll-free female lady told me 6transactions have been made. Although I dint receive any transaction debited text msgs from HDFC Bank. I got pending 5 transactions debited text messages by around 11:40 AM. By then all fraud activity was done. Fraud activity started from 11:09 AM till 11:15 AM. 3 unauthorized transaction swipes from Shri Khodal Fashion and 3 unauthorized transactions from ATM- +Vijay Enclave Delhi. They dint shared more information as in address etc in the text message. Else I would have gone in real-time to those merchant centers & ATM center. Which would have helped me nab the thief.

I request you to get Shri Khodal Fashion Merchant details and +Vijay Enclave Delhi ATM Address from HDFC Bank for further investigation.

I request you to check the SBI ATM Machine, Palam Dabri Marg, ND 110045 for Fraud suspicious setup and do guard verification for further investigation.

I have raised a complaint with HDFC Bank and blocked my card. Raised complaints for unauthorized swipes and unauthorized Debits. Complaint numbers shared over the same tollfree are as followed:
MUMP[protected]
MUMP[protected]

M.A.2 Main Theif Entry.mp4
M.A.3 Me returning.mp4
All details are attached. Police FIR has been done. The FIR No.SWD-PV-000888/2022

Cyber crime complaint is done. An have attached the same for your reference. The acknowledgment number is [protected]

I have attached the HDFC Dispute form for your information.
I have submitted three CCTV Footage to Delhi police officer Mr. Cheetram through the nearby share feature on his mobile. And helped him to transfer them to his assigned Delhi police laptop. His contact number is [protected]. And you were there, Mr. Ram Avtar by the mob number [protected] In this CCTV footage, the same individual( thief) is coming on a bike. The first rider is wearing a kurta pajama with a striped hoodie. His face is visible. The thief is sitting behind. He is wearing a mask. He gets down a bit far from SBI ATM. walks towards the SBI ATM and the rest can be seen inside SBI ATM CCTV Footage. Also while the thief was inside the ATM Cabin, the other bike rider is talking to the guard. That is also seen in the CCTV Footage. The thief is shown coming out of SBI ATM Cabin and going in the bike ahead. I returned within 7-8mins to the same spot and talked to the guard and people around. All is clearly seen in the CCTV Footage.
There are cameras ahead near the gym where I am assuming they must have parked the bike. But the Gym owner and grocery shop owner are saying all 3 cameras are off. No recording is happening. I went and asked for there help but they denied it.
I request you intervene. Attached are videos again here for your reference.

I request you to submit a letter to SBI, Palam, Dabri Marg for two CCTV Footage where the thief is entering the ATM Cabin and the whole inside activity of SBI ATM. The branch manager has requested an official letter from you and accordingly, he will share ATM CCTV Footage. Here it is clearly seen how he is lurking from behind. How he exchanged my Debit card. He had a set of different ATM cards in his hoodie as we can see he is juggling inside his hoodie. A lot more is visible. Please thoroughly investigate.

Let me know what more I can do from my side.

Here i am not able to attach PDF documents & CCTV Footage because of size issues.

Waiting to hear from you.

Many Thanks,
Aanchal Chilwal
chilwal.[protected]@gmail.com
HDFC Bank A/C number - [protected]

Sir
I Am vineet Sharma from Bareilly I have requested to kindly sir please remove my account minus balance
AC No [protected]
Thank you sir

Hi HDFC Bank,

I have received multiple email and SMS saying that below request has been closed:
24163836
24198875
24172188

However I just want to confirm that no resolution or the details with respect to those tickets has been shared to me and I am not sure why you closed the same. Please share with me the resolution as soon as possible. Please share me the resolution so that I can have my PPF interest back for FY[protected].

I am following continuously from more than a year

Hello hdfc team,
By mistake I paid my credit card bill twice.

Its really pathetic, i am receing daily 2-3 calls for credit cards and policy and still I am their customer . And its really disturbing . When i receive call from them and ask them that i already did DND registration and how i am receiving calls, people just disconnets the call . I dont want to recive no more calls .
My mobile number - [protected]

Hi,

I am S Nithya, my account has been blocked without any reason, more over i didn't get any intimation, message, form bank or courier department and form three days asking unblocked the debit card but till now my account has been not activated and they are not even taken any action on this. While you are blocking don't you have any responsibility to intimate the customer or else any message. While opening an account you people address everything from customer. One of the worst service form hdfc bank. Review the issue and resolve as soon as possible

Dear Ms. S Nithya, Welcome Letter for A/c XXXXXXXXXX6018 has returned undelivered. Due to this, account has been blocked. Please visit your Branch to help us assist you

Thanks,
S Nithya

The account was opened online. When the welcome kit was sent, I was not there at location to receive the kit. Then i got a call from the bank person saying welcome kit is returned after 2 delivery attempts and could not able to reach you on phone and your account will be blocked. But actually, it was once the delivery was attempted and no one called me. If i am able to receive the calls from any other number, Why cant i receive their call. And the next moment i got a message the account is blocked. After asking them how it will be activated again, I have been told, " A third party person will sent to the location and complete the KYC then the account will be activated."
As they said, the third party person complete the KYC and i got the CKYC number as well. As the customer service said it will take 5-7 working days to activate it again, Its been 2 weeks that the account is still blocked.
After multiple attempts to customer care number,
One person says, KYC is not completed, visit the nearest branch
Other person says, KYC is completed wait for few more days
Other person says, contact main branch, we don't have any information,
After visiting the nearest branch, they say KYC is completed, the account branch should have activated the account
What kind of service is this?
At least they should give the proper way to get it activated.

Dear,

I am Gyanesh Tiwari my Account number ([protected])
Register email Id - [protected]@gmail.com
Currently my account balance is -62, 345.14
I am facing this issue from last one year.

Please Solve this Issue as soon as Possible.