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HDFC Bank Complaints & Reviews

2.9
Updated: May 26, 2026
Complaints 32952
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18420
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HDFC Bank reviews & complaints page 112

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S
Sethu43
from Hyderabad, Telangana
Jun 22, 2022
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Address: Secunderabad

Hi,
I have created NPS online and provided all the details. Cra verified my kyc, however rejection received from registered hdfc bank due to name mismatch. As a women, after marriage, my surname gets updated, and I have provided marriage certificate and adhaar card in NPS grievance portal multiple items, visited hdfc bank as well. But all these times none of them from hdfc helped to settle this. I am a long lasting customer to hdfc and I am really concerned and frustrated of all this chaos to invest in these kind of schemes. Hdfc staff mentions that hdfc is not listed as POP centre and they are unable to help. How does it matter to this bank to help the customer in kyc verification . I am totally frustrated in this situation.
Jul 27, 2022
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Jun 23, 2022
HDFC Bank Customer Care's response
Dear Customer,

Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share with us your complete concern along with the required details. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

-Anay
HDFC Bank Customer Assistance
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    S
    sunil 1048
    Jun 22, 2022
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    Hi my name is goli Mounika, i have been using hdfc credit card and repayment of credit card bill was paid every month on time, yet i have been charged as finance charge of rupees 2088.68/-.
    Below are the details of finance charges for my credit card. I request you to kindly reverse the charges.
    19.06 2022 finance charges- 2088.68/-
    Jul 25, 2022
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    Verified Support
    Jun 23, 2022
    HDFC Bank Customer Care's response
    Dear Customer,

    Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share with us your complete concern along with the required details. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

    -Anay
    HDFC Bank Customer Assistance
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      V
      Venki. Sripathi
      Jun 21, 2022
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      Address: 61, chakripuram, kushaiguda, ECIL

      Name: Sripathi venkannababu,
      Number:[protected],
      Hdfc account number: [protected],
      Request: please unblock my Upi id in phone pe and Google pay
      HDFC Bank customer support has been notified about the posted complaint.
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        V
        v428
        Jun 21, 2022
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        Address: C-428 ,Sushant lok-I, Gurgaon,Haryana

        I have applied for the opening up of a current account in the name of our NGO - Pawzzitive welfare foundation at the DLF Shopping mall branch, Arjun Marg, Dlf Phase -I, Gurgaon. Its been 16 days and the account is yet to open even though an amount of Rs 50, 000/- has been credited to the new account for account opening.
        HDFC Bank customer support has been notified about the posted complaint.
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          R
          Ravi Rama Krishna Sripada
          from Hyderabad, Andhra Pradesh
          Jun 21, 2022
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          Address: India

          Too many disguting calls from HDFC regarding personal loan, Credit card. This is absolute harrassment, Not sure how do these people call when my number is registred with NDNC registry and i do not recall overriding the DNC for HDFC representatives.
          HDFC Bank customer support has been notified about the posted complaint.
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            D
            Dileep Kumar Mycal
            from New Delhi, Delhi
            Jun 21, 2022
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            Address: Banda

            My credit card application is being reject again and again when other bank are issuing credit card and loan to me. I don't know the exact reason while my civil score is also good and never missed any dues.
            Application reference number is 22F[protected]DP.
            HDFC Bank customer support has been notified about the posted complaint.
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              M
              Mansi Ketan Shah
              Jun 21, 2022
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              Address: HDFC Maninagar-Jawaharchowk branch

              My SB account no. is [protected], It is in the name of Mansi Ketan Shah and I wanted to add name of Vandita Ketan Shah as first joint holder in the above mentioned account. Inspite of repeated visits to HDFC Maninagar-Jawaharchowk branch situated at Nikunj Chhaya Complex Krishnabaug since last one month I have not received any response from this branch so I am highly dissatisfied with this kind of service from the above mentioned branch. So kindly look into the matter and please complete the formalities from your side immediately so that I can have Joint Holder Name in my above mentioned SB Account.
              HDFC Bank customer support has been notified about the posted complaint.
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                M
                Mohan Ballal
                from Pune, Maharashtra
                Jun 21, 2022
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                Address: PUNE

                The hdfc bank has put a hold on my funds of rupees 564.94 as mi revenue hold through gefu, ac number is
                Account number: confidential
                Ifsc: HDFC000447
                Branch: Khadaki
                The customer service is not able to give any info on this.
                First of all it's hard to reach customer service because it takes a alot of time and the ivr options are very difficult and tricky to navigate, after all the effort the customer service is not helpful
                HDFC Bank customer support has been notified about the posted complaint.
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                  S
                  syed129
                  Jun 21, 2022
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                  Address: Alwal Satya Building, Telangana 500015

                  There is amount on hold in my bank account without any reason
                  HDFC Bank customer support has been notified about the posted complaint.
                  "Dear Customer,

                  At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                  -Anay
                  HDFC Bank Customer Assistance "
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                    H
                    HussainJagirdar
                    Jun 21, 2022
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                    This is regarding my relationship manager Chandrasekhar Sen, of branch HDFC, Nikas Chouraha, Ujjain.

                    I'm a preferred banking customer, so he was assigned to me automatically.
                    I contacted him first regarding the upgrade of my credit card. He made me wait for so many months citing his health issues, his marriage and urgent meetings and I'm still waiting for the update.

                    I believed at least HDFC bank is ethical but I got to know the process, when he called me continuously to book a Health cover FD of 5 lacs and told me that he needs to fulfil his target and even promised me that just give me the screenshot and I'll give you a RM recommendation for credit card so the process will be fast forwarded, and even told me that you can break the FD tomorrow. I even did it so that he can at least pick up the call whenever I need him. But after this incident he again became ignorant and unprofessional.

                    This is very unethical as HDFC even promotes him and gives him rewards continuously for his unprofessional way of working. After all this, all my respect for HDFC has died.

                    I want all the stakeholders to be more aware of the things that is going on. We think we're paying hefty amount for all the services but we are not getting any.

                    @HDFC Bank Kindly look to this matter and respond. I desperately want to change my RM or even this Bank if the customers are not their priority.

                    I'm attaching all the relevant screenshot as well.
                    HDFC Bank customer support has been notified about the posted complaint.
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                      G
                      Gagsgags
                      Jun 21, 2022
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                      This issue was there last year as well but was resolved once I used my Rupay debit card in India on my visit there. The issue has again started as it has been over a year since last debit card usage. OTP for mobile should not be linked with debit card usage. Very stupid policy. Please send OTPs so that one can easily operate one's own account.
                      HDFC Bank customer support has been notified about the posted complaint.
                      "Dear Customer,

                      At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                      -Anay
                      HDFC Bank Customer Assistance "
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                        S
                        Shrishti Shrivastava
                        Jun 21, 2022
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                        I purchased an AC almost in April 2022 using my HDFC debit card opting for a cashback offer. The cashback was supposed to get credit within 90 days but it’s been more than that and I haven't received my cashback yet. Please help me with this. I have all the required bills with me and the HDFC customer care is not very easy to approach.
                        Sharing the details(DC EMI LOAN#[protected]
                        Jul 24, 2022
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Jun 22, 2022
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                        -Anay
                        HDFC Bank Customer Assistance
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                          C
                          Chig P
                          Jun 21, 2022
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                          Hi HDFC Team,

                          I have following two Withdrawals in my account transactions list which I am not aware off and seems suspicious.

                          Client ID: 1960672
                          Savings Account No.: [protected]

                          15 Jun 2022 INTER-BRN CASH CHG INCL GST 220422-MIR[protected] MIR[protected] 15 Jun 2022 1, 180.00
                          15 Jun 2022 INTER-BRN CASH CHG INCL GST 160422-MIR[protected] MIR[protected] 15 Jun 2022 590.00

                          Can you please explain.

                          Thanks
                          Chirag
                          HDFC Bank customer support has been notified about the posted complaint.
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                            S
                            Shaik Moula Ali
                            Jun 21, 2022
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                            Hhhhh
                            HDFC Bank customer support has been notified about the posted complaint.
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                              A
                              aimbot.e.x.e
                              Jun 20, 2022
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                              Address: Chandigarh

                              Dear sir I am buying a phone on emi in my a/c it's can been charged 2815. And that current balance is 4644. Without any reason .. plz cut out my hold balance and close my A/c .. that solve. It's my mobile no. [protected] for any query..
                              HDFC Bank customer support has been notified about the posted complaint.
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                                S
                                Sneha rathee
                                from Gurugram, Haryana
                                Jun 20, 2022
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                                My account had loan I settled that in month of may
                                Post that there is hold on my account with the name mentioned in subject
                                Not only certain amount, it is increasing every month . I want to know why this hold has been placed and why is it increasing
                                What’s the reason behind this hold ?
                                HDFC Bank customer support has been notified about the posted complaint.
                                Jun 22, 2022
                                Updated by Sneha rathee
                                Any update on this ?
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                                  C
                                  Chinna Bharath
                                  Jun 20, 2022
                                  Resolved
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                                  Resolved

                                  My UPI access has been blocked due to security reasons and and now i am unable to do UPI transactions.i visited the nearest branch and did not get any proper response from them and this is very very inconvenient and bad banking experience.
                                  I called the HDFC customer care, they were also unable to help me properly.
                                  Please help me out here.
                                  Nobody is giving the solid reason why the UPI access is blocked & I am requesting you to please unblock UPI access as soon as possible.
                                  Jun 22, 2022
                                  Complaint marked as Resolved 
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  My UPI access has been blocked due to security reasons and and now i am unable to do UPI transactions.i visited the nearest branch and did not get any proper response from them and this is very very inconvenient and bad banking experience Please help me on this and fix this as soon as possible
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                                    D
                                    Derek Allen
                                    from Delhi, Delhi
                                    Jun 20, 2022
                                    Resolved
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                                    Resolved

                                    EMI amount not deducted

                                    I have made a payment using the EasyEmi option on coding ninjas website for Rs. 11, 198. Two days have passed and no amount has been deducted regarding this matter.

                                    Please look into the matter as soon as possible and reach out to me via text message or WhatsApp if necessary....
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                                    Laxmi dora
                                    Jun 19, 2022
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                                    I have made 2 wrong transaction and informed bank within 24 hours and it's been long time no response from bank, disappointed😞
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Dear Customer,

                                    Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                                    -Anay
                                    HDFC Bank Customer Assistance
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                                      B
                                      Babu lal yadav khera
                                      from Mahendragarh, Haryana
                                      Jun 19, 2022
                                      Resolved
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                                      Resolved

                                      Address: Mahendragarh

                                      I am hdfc customer.i have debit charge from my account many time .
                                      Sir I have already informed by your representative that your ACH debit return card Charge will be refund but still not refund .plz call me [protected]
                                      Jul 22, 2022
                                      Complaint marked as Resolved 
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      Jun 19, 2022
                                      Updated by Babu lal yadav khera
                                      Plz call
                                      Verified Support
                                      Jun 21, 2022
                                      HDFC Bank Customer Care's response
                                      Dear Customer,

                                      We sincerely regret the inconvenience caused. This is not the experienced we want you to have.

                                      we have forwarded your query to the concerned team for further action. Our Official will contact you by June 24, 2022. Request your co-operation and patience in the interim.

                                      HDFC BANK Customer Assistance.
                                      Ajay
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