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HDFC Bank Complaints & Reviews

2.9
Updated: Nov 26, 2025
Complaints 32872
Resolved
18415
Unresolved
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HDFC Bank reviews & complaints page 113

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A
Ankit0907
from Dehradun, Uttarakhand
Jun 7, 2022
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My customer id[protected] got debited for rupees 8500 i talked to the manager but he responded that it was to be maintained 10k. I want my whole money refunded as I am not going to pay my hard earn money for maintaining a monthly balance
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    S
    Shifshaikh
    from Thane, Maharashtra
    Jun 7, 2022
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    Resolved

    I had withdrawn 10, 000rs through paytm through my HDFC credit card ( due to hardship and I always pay off my credit card bills on time) . I have paid full outstanding for every month however I see my credit card statement and realize the bank has converted the 10k charge into an EMI without informing me and is earning an interest rate of 20% without MY authorization.
    +1 photos
    Jul 23, 2022
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    Verified Support
    Jun 08, 2022
    HDFC Bank Customer Care's response
    "Dear Customer,

    At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

    -Anay
    HDFC Bank Customer Assistance "
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      A
      Amar02
      Jun 7, 2022
      Resolved
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      Resolved

      HDFC Bank NPS - Frozen as KYC verification pending

      My New NPS account is currently frozen.

      PRAN activation date : 19/05/2022

      Status: Frozen as KYC verification pending/rejected/Employer Confirmation pending

      Please do the needful at the earliest.

      Has attached the PRAN Number and other details for reference

      Also I am not able to locate any customer care number to raise this directly with HDFC....
      +1 photos
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      Nageshwar G
      Jun 7, 2022
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      This issue is not resolved. Even after registering for DND from mobile service and also from HDFC bank website, we are still getting calls. Everytime we are getting calls from many different 3rd party companies.

      No one is bothered from the HDFC Bank about the complaint.
      +1 photos
      HDFC Bank customer support has been notified about the posted complaint.
      Jun 07, 2022
      Updated by Nageshwar G
      Not yet resolved but marked as resolved
      Verified Support
      Jun 08, 2022
      HDFC Bank Customer Care's response
      "Dear Customer,

      At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

      -Anay
      HDFC Bank Customer Assistance "
      Jun 09, 2022
      Updated by Nageshwar G
      Still I am getting unwanted calls from HDFC bank

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        A
        AshwiniAjitPawar
        Jun 7, 2022
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        Salary account got blocked

        Address: HDFC Bank LTD, Shop No 2, High Point, S No. 2,4, Opposite Bharati Vidyapith School, Balewadi, Pune - 411045

        Hello Team,

        My salary account got blocked due to return of welcome kit.

        I have visited my home branch at Balewadi on 1st June 2022 and they said that third party verification will be done and in 2-3 days and my account will be active till the end of the week. But it did not happen.

        Kindly check with this and resolve my issue ASAP as my salary is on hold....
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        S
        shaileshmishra79
        Jun 6, 2022
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        Without my knowledge below amount deducted from my account

        Savings Account No.: [protected], MIRA ROAD BEVERLY PARK BRANCH

        Date Narration Cheque/Ref. No. Value Date Withdrawal Deposit Closing Balance
        06 Jun 2022 MCTF ATW[protected]XXXXXX3024 DOUALA 06 Jun 2022 31, 832.53 142, 733.89
        HDFC Bank customer support has been notified about the posted complaint.
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          S
          shaileshmishra79
          Jun 6, 2022
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          I did not even Go to ATM today, I am abroad and this is what happened

          Savings Account No.: [protected], MIRA ROAD BEVERLY PARK BRANCH

          Date Narration Cheque/Ref. No. Value Date Withdrawal Deposit Closing Balance
          06 Jun 2022 MCTF ATW[protected]XXXXXX3024 DOUALA 06 Jun 2022 31, 832.53 142, 733.89
          HDFC Bank customer support has been notified about the posted complaint.
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            D
            daksh07
            from Bhopal, Madhya Pradesh
            Jun 6, 2022
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            HDFC Life Sanchay Par policy

            It was last year I visited the HDFC bank there a bank personal sold me the HDFC Life Sanchay Par Policy saying that "I can break the policy after three years and I will be getting my whole premium at the end of third year with interest. " They didn't gave the policy document brochure at the time of purchasing the policy also my personal details regarding occupation and income is wrongly filled by the bank personal .
            I called the bank...
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            A
            Asgar Chauhan
            Jun 6, 2022
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            Address: HDFC bank Dwarka

            I have redeemed points on 4th March.2022 to convert into cash Rs. 504 but not received in my bank account.

            Account number [protected]
            Bank IFSC code HDFC0002252

            Please note order number [protected].

            I also approached bank customer representative to find out solution & he advice me to raise complaint through online, then received solution from online customer representative to write application about the same & send it through courier at Bengaluru so only they can redeem point in to cash.
            HDFC Bank customer support has been notified about the posted complaint.
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              A
              AGChavan
              from Pune, Maharashtra
              Jun 6, 2022
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              Address: Pune

              Recently I have made a transaction of 7900 and paid amount using hdfc credit card and after 5-6 days they credit the amount and convert it into offus EMI without my knowledge.

              Purchase date: 29/05/2022. - Debited Amount -7900
              EMI Conversion Date: 02/06/2022 AGGREGATOR EMI - OFFUS - Amount Credited 7900

              I have paid the whole amount the next day they have converted into EMI. Please resolve it as soon as possible.

              I don't want to convert it into EMI.I already paid the full amount.
              HDFC Bank customer support has been notified about the posted complaint.
              Jun 06, 2022
              Updated by AGChavan
              After talking to customer care they told me this is done from merchant and I never told to merchant to convert it into EMI.

              I am using Hdfc credit card since last 8 years with trust but new third party merchant is converting this in to EMI.
              Jun 06, 2022
              Updated by AGChavan
              This is bad experience with hdfc bank they don’t have customer value I told them please cancel this but they replied speak to merchant.
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                R
                from Bengaluru, Karnataka
                Jun 6, 2022
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                Priority Pass not received

                Hi,
                I have regalia credit card and applied for Priority pass 4 weeks back. I have not received any update on the same.
                Tried calling customer service and not able to connect to representative.Visited local branch, they mentioned they are helpless.

                Regards,...
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                P
                Pragalbh
                from Mathura, Uttar Pradesh
                Jun 6, 2022
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                When i'm trying to login to my credit card portal that is linked with my account number [protected] it's saying the following:- Your request cannot be processed temporarily. We regret the inconvenience caused.
                Actually I want to clear my all the due payments and want to permanently close this Credit card account.
                Can you please look into this as soon as possible.
                Please contact me or my phone number [protected] OR [protected]
                HDFC Bank customer support has been notified about the posted complaint.
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                  L
                  Lijo777
                  from Navi Mumbai, Maharashtra
                  Jun 6, 2022
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                  I have been trying to reach HDFC bank through various mediums. No response yet
                  My EMI for this month has been debited twice. The due date was 5 th June and I made the payment on 4 th June. But on 5th again it got debited with the help of autopay.
                  What kind of a dumb system you guys use? Which can’t understand that the payment is already made.
                  Atleast initiate the refund process.
                  Pathetic by HDFC BANK.
                  HDFC Bank customer support has been notified about the posted complaint.
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                    A
                    Arti modgil
                    from Hamirpur, Himachal Pradesh
                    Jun 5, 2022
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                    Address: Village jandrana post office Ghumarli Tehsil Barsar District Hamirpur Himachal Pradesh, Biar

                    I Had blocked my card, net banking, upi id because of some suspicious activity. Then i got a instant card, activated my card and net banking. But still i am facing issues while doing upi payments. But i am not able to send money via upi. I went to the nearest branch but they told me to call customer care and still i am not getting any help from customer care.
                    I want you to unblock my upi id as soon as possible.

                    Error : Bank Declined your payment
                    HDFC Bank customer support has been notified about the posted complaint.
                    Jun 05, 2022
                    Updated by Arti modgil
                    Please unblock my UPI asap
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                      P
                      Py_86
                      from Ghaziabad, Uttar Pradesh
                      Jun 4, 2022
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                      Conversion of amount into EMI without customer knowledge andconswnt
                      HDFC Bank customer support has been notified about the posted complaint.
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                        D
                        Dammi Lal Verma
                        Jun 4, 2022
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                        Address: Jaipur

                        Dear Sir,

                        I am holding a life time free Millennia credit card No [protected] valid from 05/20 to 05/23.

                        Now I have a renewal charged bill for Rs 1000/- (Rupees one thousand).
                        You are requested to refund the above renewal change.

                        Thanks with regards

                        Dammi Lal
                        +1 photos
                        HDFC Bank customer support has been notified about the posted complaint.
                        Jun 04, 2022
                        Updated by Dammi Lal Verma
                        Please refund
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                          N
                          NitishM
                          Jun 4, 2022
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                          I cannot use my UPI ID and it is blocked. Request for help.
                          HDFC Bank customer support has been notified about the posted complaint.
                          Dear Customer,

                          At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                          -Anay
                          HDFC Bank Customer Assistance
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                            M
                            Marthala vivek reddy
                            from YERRAGUNTLA, Andhra Pradesh
                            Jun 3, 2022
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                            My money debited by bank.
                            With any intimation.
                            My money RS 885.00.
                            Ref no
                            MIR[protected]
                            AHB CHGS INC GST OCT-MAR2022
                            +1 photos
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                              D
                              Derek Allen
                              from Delhi, Delhi
                              Jun 3, 2022
                              Resolved
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                              Resolved

                              I have paid for an xbox game called Red Red redemption 2:Ultimate edition, the amount is rs (1994.65) .
                              Microsoft has processed the refund but I have not received the money in my account. It has been quite some time now.
                              Please look into the matter as soon as possible.
                              +1 photos
                              Jun 6, 2022
                              Complaint marked as Resolved 
                              HDFC Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Jun 04, 2022
                              HDFC Bank Customer Care's response
                              Dear Customer,

                              At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                              -Anay
                              HDFC Bank Customer Assistance
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                                U
                                Utsav5535
                                Jun 3, 2022
                                Resolved
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                                Resolved

                                My account got blocked due to the reason(which they stated) - That the welcome letter is returned as no one is there by my name at the provided communication address.
                                But there was no call from the delivery person that he has reached my place.
                                Also the welcome Kit reached me at the same address.

                                Currently I'm in hyderabad for my registration with an Institute.
                                I have got the fee credited in the same account and now they have blocked the account.
                                I'm unable to pay the fee and also my admission will be cancelled due to this.
                                I have to pay the fee as soon as possible.
                                Also, it's a fake thing that there was anyone to deliver any document that goes by name on the address provided by me.
                                This was confirmed by my roommate and even my landlord.
                                My details are mentioned below:-
                                Name - Kumar Utsav
                                Bank- HDFC BANK
                                Branch-Shakarpur
                                Branch code-3987
                                Account number-[protected]
                                Mobile number- +91 [protected]
                                Jun 6, 2022
                                Complaint marked as Resolved 
                                The problem is solved now
                                HDFC Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Jun 04, 2022
                                HDFC Bank Customer Care's response
                                Dear Customer,

                                At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                                -Anay
                                HDFC Bank Customer Assistance
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