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HDFC Bank Complaints & Reviews

2.9
Updated: Feb 20, 2026
Complaints 32944
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18420
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HDFC Bank reviews & complaints page 115

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B
bhupen singh
from Noida, Uttar Pradesh
Jun 12, 2022
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Address: gurgaon
Website: www.hdfcbank.com

I used a credit card of HDFC bank 3.5 year ago.Their services are very poor and they charging very high and additional fine on my card.at that time i called at customer care and inform the executive that you are sending wrong bill and i don't want to continue your service anymore.

Executive said PAY the bill which is generated and i also raised a request to Close your credit card.On the basis of conversation i pay the bill but still the card is not closed.many time i called to customer executive that why you not closing my credit card.but they don't respond on these question.

They not closed my account and still adding bills and fine that is a huge amount and now the executive called to me and using abusive language and doing misbehaving talk.they are threatening me.
HDFC Bank customer support has been notified about the posted complaint.
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    J
    Jijuj
    from Chennai, Tamil Nadu
    Jun 12, 2022
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    Address: HDFC Chennai

    2330811' Escalation|No response from Relationship Manager

    My redeemed reward coupons were not able to deliver by HDFC. No response from Privilage banking customer care executives.
    Mail complaints are getting auto reply without any solution

    worst banking experience
    HDFC Bank customer support has been notified about the posted complaint.
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      K
      Kavin567
      Jun 12, 2022
      Resolved
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      Resolved

      Address: Salem, Tamilnadu

      I don't even have an account in HDFC bank, but they continuously pressurize me to pay the credit card amount bill. Without having an account how can I have a credit card from them. Kindly solve this issue
      Jun 24, 2022
      Complaint marked as Resolved 
      I received official updates of my complaints
      HDFC Bank customer support has been notified about the posted complaint.
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        J
        jayaram kolla
        Jun 12, 2022
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        I have closed my restructuring loan on credit card long back but still its showing as restructured and not yet updated in cibil reports and not yet receive noc.

        While converting total balance of credit card amount into emi's they did not tell any thing about impact of restructuring .Now its impacting while getting loans. This is not fair in the customer point of view. While converting emis then only it should tell to the customer that is the responsibility from the bank
        HDFC Bank customer support has been notified about the posted complaint.
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          P
          Prithvi0216
          from Nashik, Maharashtra
          Jun 11, 2022
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          Address: HDFC BANK THATTE NAGAR , NASHIK

          In 2019 dec, hdfc wandor was arrived to our firm with installation request of cc machine but we refused, still bank start monthly charge deduction from our current account, we request many times to stop we didnt recieved or request any swaping machine but noone is ready to listen our issue .
          HDFC Bank customer support has been notified about the posted complaint.
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            D
            dk@jiit
            from Delhi, Delhi
            Jun 11, 2022
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            Hi,
            Amount of 743.71 is deducted from my account in the name of -DC intl POS TXN MARKUP+ST deducted from my account.

            I did not make any foreign transaction.

            Please refund this amount.
            Thanks,
            HDFC Bank customer support has been notified about the posted complaint.
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              R
              Ray ji
              Jun 11, 2022
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              Amount on held

              Funds on hold
              Account no- 5010*****₹1495
              As on date- 25 feb 2022
              Amount held by HDFC Bank
              ( for MiREVENUE hold through Gefu) : ₹354
              Please resolve this problem as soon as possible....
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              H
              hemasundar99999
              Jun 11, 2022
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              Sir on june 1st, i have booked a tatkal ticket and it was not confirmed and amount got debited in my account and after some days irctc has refunded my money with refernce id- [protected] and refund id- [protected]. still now i didn't received any amount.
              so i am requesting you to please check my details and refund my amount s soon as possible.
              HDFC Bank customer support has been notified about the posted complaint.
              Jun 11, 2022
              Updated by hemasundar99999
              sir i have done payment using hdfc debit card. since i am not having credit card so i done payment using debit card and in the above the number which is written that is debit card number
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                A
                arush1211
                from Chennai, Tamil Nadu
                Jun 11, 2022
                Resolved
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                Resolved

                I have applied for home loan through hdfc bank on 28th Apr paying the processing fee of INR 3540.
                My Loan Account number is[protected].

                After 2 weeks of time finally hdfc refused to clear home loan saying babk is having some issues (Profile Funding) with the builder and hence can't offer home loan.

                In that case i requested for refund of the processing fee paid to hdfc bank of INR 3540 and submitted refund form along with cancelled cheque as asked by hdfc officials.

                They said it will get processed within 10-12 working days but its now close to a month but the processing fee is not yet funded to my account.

                Wrote so many follow ups mails, no response
                Tried calling sales executive alot of times, no response.

                Kindly resolve this concern as this way they are looting customers breaching their trust giving false commitments before they apply for any services.
                Jul 17, 2022
                Complaint marked as Resolved 
                HDFC Bank customer support has been notified about the posted complaint.
                Verified Support
                Jun 12, 2022
                HDFC Bank Customer Care's response
                Dear Customer,

                You are requested to be in touch with HDFC LTD. for resolution of your complaint through (URL / Link - https://bit.ly/2kE5Efw) for any Queries / Feedback / Complaints pertaining to HDFC LTD.

                -Anay
                HDFC Bank Customer Assistance
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                  J
                  JRiyaz
                  from Hyderabad, Andhra Pradesh
                  Jun 11, 2022
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                  Address: HDFC bank ,Rikab gunj, opp, Telangana High court.

                  While withrawing the amount i kept my iphone on the ATM machine at around 10:34 on[protected] hdfc ATM dabeerpura, hyderabad and my iphone was stolen. I informed to the nearest HDFC bank charminar branch on[protected] about the theft and asked for the furnished CCTV footage but your bank officials asked me to get the police complaint from the concerned police station. Eventhough i submitted every essentials the bank officials asked me and approached the bank officials several times i havent yet recieved the particulars of the person stolen my iphone
                  HDFC Bank customer support has been notified about the posted complaint.
                  Dear Customer,

                  Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                  -Anay
                  HDFC Bank Customer Assistance
                  JRiyaz's [Complaint's author] reply, Jun 12, 2022
                  hbb
                  JRiyaz's [Complaint's author] reply, Jun 12, 2022
                  The incident of theft of my iphone took place on 05-05-2022 at 10:34 at your HDFC ATM No. P1DCHY 81 when i went to withdraw my amount and kept my iphone on the ATM machine while withdrawing the amount . I repoted the incident the very next morning i.e 06-05-2022 at 11:00a.m. to the nearest HDFC bank charminar branch hyd and asked for furnished CCTV footage of the person who had stolen my iphone but your bank officials demanded me to provide a police complaint and even after the lodgement of police complaint on that very same day the said bank officials didnt give the particulars of the person stolen my iphone . Even after several request and oral reperesentations they have not helped me at all .
                  Its been almost 30 days causing me a huge loss and mental agony. And still your bank officials have not furnished the CCTV footage to me and here i m still waiting and approaching your said bank officials continuously . My costly iphone was stolen which has important data .
                  Again i request you humbly to look into it immediately with strict action and save me from this loss.
                  The incident of theft of my iphone took place on[protected] at 10:34 at your HDFC ATM No. P1DCHY 81 when i went to withdraw my amount and kept my iphone on the ATM machine while withdrawing the amount . I repoted the incident the very next morning i.e[protected] at 11:00a.m. to the nearest HDFC bank charminar branch hyd and asked for furnished CCTV footage of the person who had stolen my iphone but your bank officials demanded me to provide a police complaint and even  after the lodgement of police complaint on that very same day the said bank officials didnt give the particulars of the person stolen my iphone . Even after several request and oral reperesentations they have not helped me at all .
                  Its been almost 30 days causing me a huge loss and mental agony.  And still your bank officials have not furnished the CCTV footage to me and here i m still waiting and approaching your said bank officials continuously . My costly iphone was stolen which has important data .   
                  Again i request you humbly to look into it immediately with strict action and save me from this loss.
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                    S
                    sanjanatiwari
                    Jun 10, 2022
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                    For no clear and discernible reason, HDFC has blocked my UPI. This is very irritating. I want a painless resolution for this idiotic move taken by HDFC instead of calling an unresponsive headline that does nothing to resolve the issue.
                    HDFC Bank customer support has been notified about the posted complaint.
                    Dear Customer,

                    Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                    -Team MobileBanking
                    HDFC Bank Customer Assistance
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                      A
                      AbhisekDe
                      Jun 10, 2022
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                      No swipe EMI error

                      I have been trying to use no swipe emi on my hdfc debit card.
                      But everytime I put my PAN Card Numeric digits followed by the OTP, I get an error stating incorrect card details.
                      I have done this almost thrice. No luck.
                      I had called the bank. They say that it is not getting converted into EMI.
                      Why??...
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                      M
                      Mohamed Safwan
                      Jun 10, 2022
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                      I have a salary account with hdfc bank. I have started with sip in mutual funds (Paytm money app) using auto-pay option. But i didn't have sufficient balance in sip date so i have been charged ach debit return charges of rs 590 (2 times) and total 1121 rs is deducted from my account on 09.06.2022

                      I have called customer care and they told me that this amount is deducted because of payment bounce.

                      I have never been informed that this would be charged due to lack of funds. What are these charges for! Why are they so high. It is not a debt i have to pay. It is sip. How can you inculcate habit of regular savings if you penalise so harshly for not having balance.

                      Hdfc bank has to return this money. There was no intimation from the bank on the consequences of not keeping sip amount in account.

                      Please help me resolve this. People are losing trust in public banks and now these banks also!!!. Although it doesn't make a difference to hdfc bank for sure, but i will close my account if it is not returned. If auto debiting is a service you provide as a bank, then it is your duty to inform me of the charges for the same. Heights of fraud. You must give me a warning that if funds are insufficient you will be charged. Nothing was there.

                      Please please help me resolve this and return my money.
                      HDFC Bank customer support has been notified about the posted complaint.
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                        S
                        Sunilms1607
                        Jun 10, 2022
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                        Hello Team,
                        I had purchased a gift card back in 2014 to gift it to my subordinate. Unfortunately I couldn't hand it over to him and got misplaced.
                        Very recently I found it and realised it's expired. Reported to customer care and raised a ticket. A person called and said we couldn't find the card details in the system and advised to reachout to branch.
                        When I visited the branch, I heard the same, card details are not found.
                        Now, my question is what happened to the money loaded in to this card? How do I get back it?
                        Card details:
                        [protected]
                        Valid thru 09/14
                        Name : Ashish K
                        Purchased by
                        Sunil M S
                        Cust ID 20624799
                        sunil.m.[protected]@gmail.com
                        Ph : [protected]
                        HDFC Bank customer support has been notified about the posted complaint.
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                          M
                          MD SHAADMAAN
                          Jun 10, 2022
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                          Address: H No 72, Medina Masjid Road, Muslim Nagar, Daltonganj, Jharkhand-822101

                          Rs. 1121 has been charged as from my Salary account [protected] as MIREVENUE charges from my account without any consent or notification provided. Customer care person doesn't have any information on this as well. This is the service that we get from the bank who says they are the best.

                          I thought of continuing my Salary account with HDFC in my new organization as well but now I think I should change because I don't have so much of money to pay them as charges to them.
                          HDFC Bank customer support has been notified about the posted complaint.
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                            N
                            Narendersingh122
                            Jun 10, 2022
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                            To

                            The Manager,
                            HDFC Bank,

                            Subject: Application for the reversal o[censored]nnecessary deduction.

                            Sir/ Madam,

                            I am an account holder in your bank since last 2.5 years. I want to bring your kind attention to deduction that has been done in my account by the bank.

                            I request you to take appropriate action and please reverse my amount asap.

                            Thanking you.

                            Your’s sincerely,
                            Narender Singh
                            HDFC Bank customer support has been notified about the posted complaint.
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                              A
                              Ashish choubay
                              Jun 10, 2022
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                              Address: Gurugow location

                              Hii I have my salary account with hdfc bank and why they are charging ach fee from my account.
                              Pls I request to refund my amount.
                              HDFC Bank customer support has been notified about the posted complaint.
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                                D
                                Dialysis School
                                Jun 9, 2022
                                Resolved
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                                Resolved

                                Address: Pondicherry

                                Dear sir,
                                I am having hdfc salary account, on 09/06/2022 RS:531 debited as Ach debit charges without prior information & mail why you (bank) deducting my money . Tomorrow is my EMI date . I don’t have enough money. Why you people didn’t understand . Kindly refund my money please🙏
                                Jul 18, 2022
                                Complaint marked as Resolved 
                                HDFC Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Jun 11, 2022
                                HDFC Bank Customer Care's response
                                Dear Customer,

                                Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern along with the details of the charges. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                                -Anay
                                HDFC Bank Customer Assistance.
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                                  D
                                  dkoli3543
                                  from Nandurbar, Maharashtra
                                  Jun 9, 2022
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                                  Address: Raysoni enterprises

                                  Dear team I am getting one text mssge today "alert HDFC bank refrence number ""HDFC[protected]" ISSUED to raysoni enterprises with valued rs.20000 and frequency DAIL is received today for processing "" please cancelled this I don't know why this mssge is getting me please cancelled this someone is doing fraud with me

                                  My name Rahul Madhukar Koli.
                                  Account no.[protected]
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Dear Customer,

                                  At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                                  -Anay
                                  HDFC Bank Customer Assistance
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                                    A
                                    anurag3009
                                    from Ghaziabad, Uttar Pradesh
                                    Jun 9, 2022
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                                    My HDFC salary account ending with 55656 has standing instructions for the 10th day of every month. However, my account has been debited with ACH Debit Return Charges amounting to Rs 590 and Rs 531 on 9th June. This is not authorised charge by HDFC bank as there is sufficient amount in my salary account for any standing instructions debit as of 10th June. Request HDFC bank to look into this as this is a serious matter ans amounts to fraud on part of HDFC bank, and charge back the unauthorised account debits from my HDFC salary account.
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Dear Customer,

                                    At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details and the details of the charges for us to help you with the solution.

                                    -Anay
                                    HDFC Bank Customer Assistance
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