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2.9
Updated: Dec 16, 2025
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HDFC Bank reviews & complaints page 115

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K
Kvm04
from Pen, Maharashtra
Jun 9, 2022
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Address: Room no 9 Mahalaxmi society, Chinchpada,near Afjalpurkar hospital

I've raised the application for the loan on CC and it was approved by the HDFC also my money was deducted from my account balance..after several days DD is not dispatched and officials are saying that we have already dispatched the DD with uwex courier mumbai and its AWB # 40434635..but there is no contact details or tracking facilities available online...pls resolve my problem
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    T
    Tnwrkapil
    from Palwal, Haryana
    Jun 9, 2022
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    Address: Palwal

    Dear Sir/Madam, I had purchased Samsung Galaxy S22 Ultra on 4th April 2022 with my wife's debit card EMI. I cancelled my order on 6th April. And Samsung have initiated a refund of INR 98273.08/-on 11-Apr-22 against my order with the bank ARN No. - 74056632102210188671804 . But HDFC bank has not cancelled my wife's Debit card emi loan amount. I have paid 2 EMI of this loan amount Rs.8916.
    HDFC Bank customer support has been notified about the posted complaint.
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    Did you receiver the refund ? I am facing similar problem with samsung and hdfc bank. Kindly tell me any details or steps that i should be doing
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      D
      Dr. Shikha Bhattamishra
      Jun 8, 2022
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      Address: University of Hyderabad

      I have paid some fees to the University of Hyderabad through the HDFC payment gateway. The issue is this : Although the money is debited from my bank, the University does not seem to have received it. Please check this urgently. I am attaching screenshots of the transaction.
      +2 photos
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        A
        ankanajain
        from Kanpur, Uttar Pradesh
        Jun 8, 2022
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        Bank Account Blocked

        On 3rd June, 2022 I received a message and an email saying that my a/c is blocked due to address change letter undelivered.
        I got my address changed on and the HDFC Bank representative changed it via NetBanking. The representative did not inform of the entire procedure that a letter will be sent and if it is undelivered the account will be blocked. I would have been very careful, if I would have known the entire procedure. It is my...
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        A
        Aayushi Modi
        Jun 8, 2022
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        Resolved

        Wrong information on Credit card from customer care

        Hello,
        I wanted to apply for credit card. So i visited bank branch and collected all relevant information like which card i can apply for, limit of card etc. I applied for suitable card and also called customer care to understand some benefits on card. They told i need to do 4 transactions of any amount (no minimum amount limit) to get priority pass on my credit card. They told you can also request to recieve your card on nearest...
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        Navi1997
        Jun 8, 2022
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        The below message was received at 10 pm on June 6, I had not done any such transaction and the amount did not go anywhere for which I waited for 2 days.

        UPDATE: INR 6, 096.93 debited from HDFC Bank XX5615 on 06-JUN-22. Info: Net PI to HSL Sec A/c 3834723-XXXXXXXXXX9444.

        I want HDFC bank to kindly look into this matter and reverse this transaction at the earliest.

        Regards,
        Navdeep Singh
        HDFC Bank customer support has been notified about the posted complaint.
        View replies
        "Dear Customer,

        At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

        -Anay
        HDFC Bank Customer Assistance "
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          M
          Maddy94
          Jun 7, 2022
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          Address: Minda Industries Limited,Hosur

          Dear sir/madam,

          Greetings!

          During my credit payment due I were paid my minimum due on 14th May 2022, while pending due time again one more time debited the amount

          Hence request to refund the amount & do the needful

          For information,
          Account number-[protected]
          Debited amount-5665rs
          Debited date-3rd Jun 2022
          Reference number[protected]

          Regards,
          Madesh-+91-[protected]
          +1 photos
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            A
            ashish 1234
            Jun 7, 2022
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            Resolved

            UPI access is blocked

            My UPI access has been blocked due to security reasons. this is the second time this has happened in a month.
            1st time it was blocked - i visited the nearest branch, submiited the unblock request and it got unblocked.
            Now today afternoon i got a message saying that UPI access has been blocked again. i dont understand the reason why it is blocked again.
            Last time i visited the branch it was not a good experience. i had...
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            A
            Ankit0907
            from Dehradun, Uttarakhand
            Jun 7, 2022
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            My customer id[protected] got debited for rupees 8500 i talked to the manager but he responded that it was to be maintained 10k. I want my whole money refunded as I am not going to pay my hard earn money for maintaining a monthly balance
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              S
              Shifshaikh
              from Thane, Maharashtra
              Jun 7, 2022
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              Resolved

              I had withdrawn 10, 000rs through paytm through my HDFC credit card ( due to hardship and I always pay off my credit card bills on time) . I have paid full outstanding for every month however I see my credit card statement and realize the bank has converted the 10k charge into an EMI without informing me and is earning an interest rate of 20% without MY authorization.
              +1 photos
              Jul 23, 2022
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Verified Support
              Jun 08, 2022
              HDFC Bank Customer Care's response               "Dear Customer,

              At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

              -Anay
              HDFC Bank Customer Assistance "
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                A
                Amar02
                Jun 7, 2022
                Resolved
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                Resolved

                HDFC Bank NPS - Frozen as KYC verification pending

                My New NPS account is currently frozen.

                PRAN activation date : 19/05/2022

                Status: Frozen as KYC verification pending/rejected/Employer Confirmation pending

                Please do the needful at the earliest.

                Has attached the PRAN Number and other details for reference

                Also I am not able to locate any customer care number to raise this directly with HDFC....
                +1 photos
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                N
                Nageshwar G
                Jun 7, 2022
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                This issue is not resolved. Even after registering for DND from mobile service and also from HDFC bank website, we are still getting calls. Everytime we are getting calls from many different 3rd party companies.

                No one is bothered from the HDFC Bank about the complaint.
                +1 photos
                HDFC Bank customer support has been notified about the posted complaint.
                Jun 07, 2022
                Updated by Nageshwar G                 Not yet resolved but marked as resolved
                Verified Support
                Jun 08, 2022
                HDFC Bank Customer Care's response                 "Dear Customer,

                At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                -Anay
                HDFC Bank Customer Assistance "
                Jun 09, 2022
                Updated by Nageshwar G                 Still I am getting unwanted calls from HDFC bank

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                  A
                  AshwiniAjitPawar
                  Jun 7, 2022
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                  Salary account got blocked

                  Address: HDFC Bank LTD, Shop No 2, High Point, S No. 2,4, Opposite Bharati Vidyapith School, Balewadi, Pune - 411045

                  Hello Team,

                  My salary account got blocked due to return of welcome kit.

                  I have visited my home branch at Balewadi on 1st June 2022 and they said that third party verification will be done and in 2-3 days and my account will be active till the end of the week. But it did not happen.

                  Kindly check with this and resolve my issue ASAP as my salary is on hold....
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                  S
                  shaileshmishra79
                  Jun 6, 2022
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                  Without my knowledge below amount deducted from my account

                  Savings Account No.: [protected], MIRA ROAD BEVERLY PARK BRANCH

                  Date Narration Cheque/Ref. No. Value Date Withdrawal Deposit Closing Balance
                  06 Jun 2022 MCTF ATW[protected]XXXXXX3024 DOUALA 06 Jun 2022 31, 832.53 142, 733.89
                  HDFC Bank customer support has been notified about the posted complaint.
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                    S
                    shaileshmishra79
                    Jun 6, 2022
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                    I did not even Go to ATM today, I am abroad and this is what happened

                    Savings Account No.: [protected], MIRA ROAD BEVERLY PARK BRANCH

                    Date Narration Cheque/Ref. No. Value Date Withdrawal Deposit Closing Balance
                    06 Jun 2022 MCTF ATW[protected]XXXXXX3024 DOUALA 06 Jun 2022 31, 832.53 142, 733.89
                    HDFC Bank customer support has been notified about the posted complaint.
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                      D
                      daksh07
                      from Bhopal, Madhya Pradesh
                      Jun 6, 2022
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                      HDFC Life Sanchay Par policy

                      It was last year I visited the HDFC bank there a bank personal sold me the HDFC Life Sanchay Par Policy saying that "I can break the policy after three years and I will be getting my whole premium at the end of third year with interest. " They didn't gave the policy document brochure at the time of purchasing the policy also my personal details regarding occupation and income is wrongly filled by the bank personal .
                      I called the bank...
                      +1 photos
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                      A
                      Asgar Chauhan
                      Jun 6, 2022
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                      Address: HDFC bank Dwarka

                      I have redeemed points on 4th March.2022 to convert into cash Rs. 504 but not received in my bank account.

                      Account number [protected]
                      Bank IFSC code HDFC0002252

                      Please note order number [protected].

                      I also approached bank customer representative to find out solution & he advice me to raise complaint through online, then received solution from online customer representative to write application about the same & send it through courier at Bengaluru so only they can redeem point in to cash.
                      HDFC Bank customer support has been notified about the posted complaint.
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                        A
                        AGChavan
                        from Pune, Maharashtra
                        Jun 6, 2022
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                        Address: Pune

                        Recently I have made a transaction of 7900 and paid amount using hdfc credit card and after 5-6 days they credit the amount and convert it into offus EMI without my knowledge.

                        Purchase date: 29/05/2022. - Debited Amount -7900
                        EMI Conversion Date: 02/06/2022 AGGREGATOR EMI - OFFUS - Amount Credited 7900

                        I have paid the whole amount the next day they have converted into EMI. Please resolve it as soon as possible.

                        I don't want to convert it into EMI.I already paid the full amount.
                        HDFC Bank customer support has been notified about the posted complaint.
                        Jun 06, 2022
                        Updated by AGChavan                         After talking to customer care they told me this is done from merchant and I never told to merchant to convert it into EMI.

                        I am using Hdfc credit card since last 8 years with trust but new third party merchant is converting this in to EMI.
                        Jun 06, 2022
                        Updated by AGChavan                         This is bad experience with hdfc bank they don’t have customer value I told them please cancel this but they replied speak to merchant.
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                          R
                          [email protected]
                          from Bengaluru, Karnataka
                          Jun 6, 2022
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                          Priority Pass not received

                          Hi,
                          I have regalia credit card and applied for Priority pass 4 weeks back. I have not received any update on the same.
                          Tried calling customer service and not able to connect to representative.Visited local branch, they mentioned they are helpless.

                          Regards,...
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                          Pragalbh
                          from Mathura, Uttar Pradesh
                          Jun 6, 2022
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                          When i'm trying to login to my credit card portal that is linked with my account number [protected] it's saying the following:- Your request cannot be processed temporarily. We regret the inconvenience caused.
                          Actually I want to clear my all the due payments and want to permanently close this Credit card account.
                          Can you please look into this as soon as possible.
                          Please contact me or my phone number [protected] OR [protected]
                          HDFC Bank customer support has been notified about the posted complaint.
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