Hello Team,
I had purchased a gift card back in 2014 to gift it to my subordinate. Unfortunately I couldn't hand it over to him and got misplaced.
Very recently I found it and realised it's expired. Reported to customer care and raised a ticket. A person called and said we couldn't find the card details in the system and advised to reachout to branch.
When I visited the branch, I heard the same, card details are not found.
Now, my question is what happened to the money loaded in to this card? How do I get back it?
Card details:
[protected]
Valid thru 09/14
Name : Ashish K
Purchased by
Sunil M S
Cust ID 20624799
sunil.m.[protected]@gmail.com
Ph : [protected]
HDFC Bank customer support has been notified about the posted complaint.
Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.
-Anay
HDFC Bank Customer Assistance
Its been almost 30 days causing me a huge loss and mental agony. And still your bank officials have not furnished the CCTV footage to me and here i m still waiting and approaching your said bank officials continuously . My costly iphone was stolen which has important data .
Again i request you humbly to look into it immediately with strict action and save me from this loss.