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HDFC Bank Complaints & Reviews

2.9
Updated: Dec 16, 2025
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18418
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HDFC Bank reviews & complaints page 116

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L
Lijo777
from Navi Mumbai, Maharashtra
Jun 6, 2022
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I have been trying to reach HDFC bank through various mediums. No response yet
My EMI for this month has been debited twice. The due date was 5 th June and I made the payment on 4 th June. But on 5th again it got debited with the help of autopay.
What kind of a dumb system you guys use? Which can’t understand that the payment is already made.
Atleast initiate the refund process.
Pathetic by HDFC BANK.
HDFC Bank customer support has been notified about the posted complaint.
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    A
    Arti modgil
    from Hamirpur, Himachal Pradesh
    Jun 5, 2022
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    Address: Village jandrana post office Ghumarli Tehsil Barsar District Hamirpur Himachal Pradesh, Biar

    I Had blocked my card, net banking, upi id because of some suspicious activity. Then i got a instant card, activated my card and net banking. But still i am facing issues while doing upi payments. But i am not able to send money via upi. I went to the nearest branch but they told me to call customer care and still i am not getting any help from customer care.
    I want you to unblock my upi id as soon as possible.

    Error : Bank Declined your payment
    HDFC Bank customer support has been notified about the posted complaint.
    Jun 05, 2022
    Updated by Arti modgil
    Please unblock my UPI asap
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      P
      Py_86
      from Ghaziabad, Uttar Pradesh
      Jun 4, 2022
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      Conversion of amount into EMI without customer knowledge andconswnt
      HDFC Bank customer support has been notified about the posted complaint.
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        D
        Dammi Lal Verma
        Jun 4, 2022
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        Address: Jaipur

        Dear Sir,

        I am holding a life time free Millennia credit card No [protected] valid from 05/20 to 05/23.

        Now I have a renewal charged bill for Rs 1000/- (Rupees one thousand).
        You are requested to refund the above renewal change.

        Thanks with regards

        Dammi Lal
        +1 photos
        HDFC Bank customer support has been notified about the posted complaint.
        Jun 04, 2022
        Updated by Dammi Lal Verma
        Please refund
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          N
          NitishM
          Jun 4, 2022
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          I cannot use my UPI ID and it is blocked. Request for help.
          HDFC Bank customer support has been notified about the posted complaint.
          Dear Customer,

          At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

          -Anay
          HDFC Bank Customer Assistance
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            M
            Marthala vivek reddy
            from YERRAGUNTLA, Andhra Pradesh
            Jun 3, 2022
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            My money debited by bank.
            With any intimation.
            My money RS 885.00.
            Ref no
            MIR[protected]
            AHB CHGS INC GST OCT-MAR2022
            +1 photos
            HDFC Bank customer support has been notified about the posted complaint.
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              D
              Derek Allen
              from Delhi, Delhi
              Jun 3, 2022
              Resolved
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              Resolved

              I have paid for an xbox game called Red Red redemption 2:Ultimate edition, the amount is rs (1994.65) .
              Microsoft has processed the refund but I have not received the money in my account. It has been quite some time now.
              Please look into the matter as soon as possible.
              +1 photos
              Jun 6, 2022
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Verified Support
              Jun 04, 2022
              HDFC Bank Customer Care's response
              Dear Customer,

              At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

              -Anay
              HDFC Bank Customer Assistance
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                U
                Utsav5535
                Jun 3, 2022
                Resolved
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                Resolved

                My account got blocked due to the reason(which they stated) - That the welcome letter is returned as no one is there by my name at the provided communication address.
                But there was no call from the delivery person that he has reached my place.
                Also the welcome Kit reached me at the same address.

                Currently I'm in hyderabad for my registration with an Institute.
                I have got the fee credited in the same account and now they have blocked the account.
                I'm unable to pay the fee and also my admission will be cancelled due to this.
                I have to pay the fee as soon as possible.
                Also, it's a fake thing that there was anyone to deliver any document that goes by name on the address provided by me.
                This was confirmed by my roommate and even my landlord.
                My details are mentioned below:-
                Name - Kumar Utsav
                Bank- HDFC BANK
                Branch-Shakarpur
                Branch code-3987
                Account number-[protected]
                Mobile number- +91 [protected]
                Jun 6, 2022
                Complaint marked as Resolved 
                The problem is solved now
                HDFC Bank customer support has been notified about the posted complaint.
                Verified Support
                Jun 04, 2022
                HDFC Bank Customer Care's response
                Dear Customer,

                At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                -Anay
                HDFC Bank Customer Assistance
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                  R
                  Rahul S shindnr
                  from Pune, Maharashtra
                  Jun 3, 2022
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                  Address: Bibewadi

                  I’ve been incorrectly charged on my credit card. My credit card was never activated and they have made an smart pay Airtel dth payment without my permission. I never enrolled Airtel in my smart pay. As stated before I never activated the card.

                  I have raised multiple issues/cases with them, had a talk with manager, but all of them are hopeless and helpless.

                  They unauthorized Airtel recharge was 510Rs and now they have started adding interest and asking me to pay 1100Rs as I declined to May the bill. HDFC CREDIT CARD BANKING IS WORST!!!

                  I WANT RBI TO BAN THEM AGAIN IN CREDIT CARD BUSINESS!!!
                  HDFC Bank customer support has been notified about the posted complaint.
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                    S
                    Souravg2
                    from Delhi, Delhi
                    Jun 3, 2022
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                    Hi, it has been 2 weeks since I my refund has been initiated from Shaadi.com and the RRN no. Is rfnd_JYeZW8oj0MYFn7 but I still haven't received the refund in my credit card.
                    HDFC Bank customer support has been notified about the posted complaint.
                    Jun 03, 2022
                    Updated by Souravg2
                    Sorry RRN is 74056632144214360222352
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                      S
                      sandeep4ss
                      Jun 3, 2022
                      Resolved
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                      Resolved

                      Address: HDFC Bank, Hinjewadi , Pune Branch

                      Hi,

                      My Name : Sandeep Kumar Singh
                      Date of Incident : 31 - May - 2022
                      - Desirable solution - accept my request of closing the account online or mark my account inactive and do not charge account maintainence charges.

                      I have been using HDFC bank account since last 10 years. Recently I have moved to United Kingdom, i no longer need to maintain HDFC Bank account in India.

                      I have asked for the account closing procedure and it was told to me that the account can only be closed by visiting to branch and not online.

                      Since I have no plans to travel to India in coming years, and I am not maintaining minium balance in the HDFC account, I am being charged for the non maintainance of the account balance.

                      Why I should be charged If I have already deceided to close my account ?
                      CITI Bank gracefully accepted my request of closing the account online, but HDFC is forcing me to visit to a branch?

                      This is seriously not acceptable.

                      I would like my account to be marked as inactive and it should not be charged just becasue I am not using it and I am not maintainaing minimum account balance.

                      Thanks,
                      Sandeep Singh
                      Jul 23, 2022
                      Complaint marked as Resolved 
                      HDFC Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Jun 09, 2022
                      HDFC Bank Customer Care's response
                      Dear Customer,

                      At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                      -Anay
                      HDFC Bank Customer Assistance
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                        C
                        creditcard
                        from Kolkata, West Bengal
                        Jun 2, 2022
                        Resolved
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                        Resolved

                        Dear Team,

                        I Prashant Kumar
                        Please Remove my pan number in irda site

                        Pan : BTUPK3571N

                        Pls, remove my pan urgent basis.I'm not working in the agency but my pan no. is at irda site kindly remove it quickly . Facing alot of problems.

                        Hopefully, you'll solve my problem as soon as possible.

                        Thanks & Regards:
                        PRASHANT KUMAR
                        +1 photos
                        Jul 4, 2022
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Jun 03, 2022
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                        -Ajay
                        HDFC Bank Customer Assistance
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                          Report
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                          How can I unlock my UPI I'd
                          HDFC Bank customer support has been notified about the posted complaint.
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                            Address: Baruipur Subuddhipur Beralia, 24 Parganas South, Netaji Pally

                            Name : Md Sohel Khandaker
                            Bank Account Number: [protected]
                            Customer Id:[protected]
                            Request: Please unblock my HDFC Bank account.

                            Subject:- The address change letter for my Customer ID 52846066 was returned undelivered, Please re-send urgently & unblock my account

                            On 12th May, 2022 I received an email saying that my a/c is blocked due to address change letter undelivered. Below are the sequences...
                            +4 photos
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                            M
                            Muhammed muhsin kt
                            Jun 2, 2022
                            Resolved
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                            Resolved

                            Hab chgs inc gst

                            Address: hdfc bank malappuram
                            Website: i am search hdfc bank email address,but i can’t finding.

                            My Name Is muhammed muhsin kt My Customer Id[protected]
                            Hab chgs inc gst oct -mrch2022-mir[protected]
                            Im hdfc bank holder since i opened account there is not any deduction till after that i have Debit my account with 2500. Rs then only 2600 Rs is on my account about Rs 1062.00 is deducted for unknown reason this very ridiculous i want my money back or else i will with another bank really unsatisfied with hdfc bank services i...
                            +1 photos
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                            M
                            Mukesh7456958592
                            Jun 2, 2022
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                            SI FAIL DUE TO INSUFF BAL 010422-MIR[protected]. ..what is this ?why hdfc charged without my knowledge
                            HDFC Bank customer support has been notified about the posted complaint.
                            Dear Customer,

                            At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                            -Anay
                            HDFC Bank Customer Assistance
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                              H
                              hydra singh
                              Jun 1, 2022
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                              Funds on Hold
                              Account Number: [protected]
                              As on Date: 1 Jun 2022
                              Amount Held By
                              HDFC Bank (for MiREVENUE HOLD THROUGH GEFU): ₹15, 753.00
                              HDFC Bank customer support has been notified about the posted complaint.
                              Please remove the charges

                              MI revenue hold through gefu - Comment #4002021 - Image #0
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                                D
                                Davidnoel
                                from Bengaluru, Karnataka
                                Jun 1, 2022
                                Feb 18, 2025
                                This thread was updated on Feb 18, 2025
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                                AMB due charges refund request

                                Hi, This is in regards with the allocated customer number[protected] for the AMB charges due for which the amount for Rs. 708/- was deducted for about more than 6 months, summing up to a total of Rs. 7000/- without any prior intimation.

                                There was no communications either via phone, SMS or Email. I kindly request you to reverse the charges for the months that I've not received any notice or any intimation from your end. br...
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                                Address: Adjoins Laxmi Hyundai Showroom, Kalpavruksha Complex, No 3/6/475/7, GF, Himayat Nagar Rd, Hyderabad, Telangana 500029, India

                                Hdfc put a lien on my fixed deposits for a third party (Bata). After lien expiration, hdfc kept on asking more and more documentations to close the lien. Every time the company (Bata) provided no objection certificate, hdfc would raise another requirement.
                                It has been 4 months since this process started. Still it is not resolved. I have written/complained to bank management multiple times but to no avail.
                                please help....
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                                S
                                Sourav Mil
                                Jun 1, 2022
                                Resolved
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                                Resolved

                                Account blocked due to address change letter undelivered

                                I have updated my address by visiting branch on 17th May, 2022. Suddenly after around 13 days I have received an email that my account is blocked because address change letter is undelivered. Visited same branch (Ghodasar, Ahmedabad) but they could not unblock it. Customer service are of no use. They denied to help. All my insurance premiums and emi are due on 5th. What to do? Why was not I informed about this letter upon dispatched? Why...
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