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HDFC Bank Complaints & Reviews

2.9
Updated: Feb 20, 2026
Complaints 32944
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HDFC Bank reviews & complaints page 116

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K
Kishan Kumar Lot
Jun 9, 2022
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Address: HDFC bank

I have salary account and amount hold charges or debit return charges are being deducted from your side from the month of February which is very wrong. Right now my position is very bad and then all this charge is being deducted.please solve this problem and return my money otherwise I have to close the account.
HDFC Bank customer support has been notified about the posted complaint.
Dear Customer,

At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance
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    Arjun dulhani
    from Kolhapur, Maharashtra
    Jun 9, 2022
    Resolved
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    Resolved

    Address: Gandhinagar kolhapur

    Hdfc bank employee vishal patil in kolhapur shahu puri branch came to me and suggested to use net banking .he showed me a demo by breaking my fd on his mobile and made by 3000 rupees loss and now he is lying me there is 200 rupees loss .after complaining he is accecpting and telling he has done to receive points which he received by booking new fd.i don't think any bank will give power to employees to break customer fd and fool them.
    Jul 12, 2022
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    Verified Support
    Jun 11, 2022
    HDFC Bank Customer Care's response
    Dear Customer:

    Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

    -Anay
    HDFC Bank Customer Assistance
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      H
      Hiteshkansal
      Jun 9, 2022
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      Address: JANAKPURI, NEAR AXIS BANK, Delhi

      Hello sir,

      In month of Feb i have received this email. in May they have given me some offer but it was what was promised.

      In a promotional offer HDFC bank asked me to spend 2.5 lakhs from my credit card and once i do they will be giving me discount vouchers.

      As mentioned in the offer email I have spent more than 2.5 lakh for qualifying but. All i was delivered in the name of promotion is garbage.

      here is the offer terms and conditions link, but after the dispute they have removed the page.

      https://offers.smartbuy.hdfcbank.com/offer_details/credit-card-and-easy-emi-offe...

      I have attached the screenshot of offer email and terms and conditions.

      First image contains what they have given to me you can see its 500 each discount vouchers max.

      second image is the offer email. which clearly says 4000 discount for various brands.

      third and forth are terms and conditions. in which its not mentioned that HDFC will be giving me 500 each discount vouchers, but it is mentioned that they will give to those customers who have received the offer email. in the table its clearly shown for customers receiving 4000 discount vouchers how can they redeem. (by spending additional amount)

      For this I have send them a lot of email but HDFc is denying to deliver what they have promised.
      HDFC Bank customer support has been notified about the posted complaint.
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        N
        Nageshwar G
        Jun 9, 2022
        Resolved
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        Resolved

        Still I am getting unwanted calls from HDFC Bank
        Jul 12, 2022
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
        Jun 09, 2022
        Updated by Nageshwar G
        Still i am getting unwanted calls from HDFC Bank

        Verified Support
        Jun 10, 2022
        HDFC Bank Customer Care's response
        Dear Customer,

        At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

        -Anay
        HDFC Bank Customer Assistance
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          T
          tindram
          Jun 9, 2022
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          Resolved

          I wanted to add a beneficiary through net banking of my HDFC bank online facilities, but it is not allowing me to do so, when searching for the targeted beneficiary bank IFSC code, it is saying invalid, even though I have IFSC code ready with me. Tried to reach local branch, customer care no body could do anything. I can't Transfer money
          Jul 26, 2022
          Complaint marked as Resolved 
          HDFC Bank customer support has been notified about the posted complaint.
          Verified Support
          Jun 10, 2022
          HDFC Bank Customer Care's response
          Dear Customer,

          At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

          -Anay
          HDFC Bank Customer Assistance
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            K
            Kvm04
            from Pen, Maharashtra
            Jun 9, 2022
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            Address: Room no 9 Mahalaxmi society, Chinchpada,near Afjalpurkar hospital

            I've raised the application for the loan on CC and it was approved by the HDFC also my money was deducted from my account balance..after several days DD is not dispatched and officials are saying that we have already dispatched the DD with uwex courier mumbai and its AWB # 40434635..but there is no contact details or tracking facilities available online...pls resolve my problem
            HDFC Bank customer support has been notified about the posted complaint.
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              T
              Tnwrkapil
              from Palwal, Haryana
              Jun 9, 2022
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              Address: Palwal

              Dear Sir/Madam, I had purchased Samsung Galaxy S22 Ultra on 4th April 2022 with my wife's debit card EMI. I cancelled my order on 6th April. And Samsung have initiated a refund of INR 98273.08/-on 11-Apr-22 against my order with the bank ARN No. - 74056632102210188671804 . But HDFC bank has not cancelled my wife's Debit card emi loan amount. I have paid 2 EMI of this loan amount Rs.8916.
              HDFC Bank customer support has been notified about the posted complaint.
              Did you receiver the refund ? I am facing similar problem with samsung and hdfc bank. Kindly tell me any details or steps that i should be doing
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                D
                Dr. Shikha Bhattamishra
                Jun 8, 2022
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                Address: University of Hyderabad

                I have paid some fees to the University of Hyderabad through the HDFC payment gateway. The issue is this : Although the money is debited from my bank, the University does not seem to have received it. Please check this urgently. I am attaching screenshots of the transaction.
                HDFC Bank customer support has been notified about the posted complaint.
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                  A
                  ankanajain
                  from Kanpur, Uttar Pradesh
                  Jun 8, 2022
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                  Bank Account Blocked

                  On 3rd June, 2022 I received a message and an email saying that my a/c is blocked due to address change letter undelivered.
                  I got my address changed on and the HDFC Bank representative changed it via NetBanking. The representative did not inform of the entire procedure that a letter will be sent and if it is undelivered the account will be blocked. I would have been very careful, if I would have known the entire procedure. It is my...
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                  A
                  Aayushi Modi
                  Jun 8, 2022
                  Resolved
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                  Resolved

                  Wrong information on Credit card from customer care

                  Hello,
                  I wanted to apply for credit card. So i visited bank branch and collected all relevant information like which card i can apply for, limit of card etc. I applied for suitable card and also called customer care to understand some benefits on card. They told i need to do 4 transactions of any amount (no minimum amount limit) to get priority pass on my credit card. They told you can also request to recieve your card on nearest...
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                  N
                  Navi1997
                  Jun 8, 2022
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                  The below message was received at 10 pm on June 6, I had not done any such transaction and the amount did not go anywhere for which I waited for 2 days.

                  UPDATE: INR 6, 096.93 debited from HDFC Bank XX5615 on 06-JUN-22. Info: Net PI to HSL Sec A/c 3834723-XXXXXXXXXX9444.

                  I want HDFC bank to kindly look into this matter and reverse this transaction at the earliest.

                  Regards,
                  Navdeep Singh
                  HDFC Bank customer support has been notified about the posted complaint.
                  "Dear Customer,

                  At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                  -Anay
                  HDFC Bank Customer Assistance "
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                    M
                    Maddy94
                    Jun 7, 2022
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                    Address: Minda Industries Limited,Hosur

                    Dear sir/madam,

                    Greetings!

                    During my credit payment due I were paid my minimum due on 14th May 2022, while pending due time again one more time debited the amount

                    Hence request to refund the amount & do the needful

                    For information,
                    Account number-[protected]
                    Debited amount-5665rs
                    Debited date-3rd Jun 2022
                    Reference number[protected]

                    Regards,
                    Madesh-+91-[protected]
                    HDFC Bank customer support has been notified about the posted complaint.
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                      A
                      ashish 1234
                      Jun 7, 2022
                      Resolved
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                      Resolved

                      UPI access is blocked

                      My UPI access has been blocked due to security reasons. this is the second time this has happened in a month.
                      1st time it was blocked - i visited the nearest branch, submiited the unblock request and it got unblocked.
                      Now today afternoon i got a message saying that UPI access has been blocked again. i dont understand the reason why it is blocked again.
                      Last time i visited the branch it was not a good experience. i had...
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                      A
                      Ankit0907
                      from Dehradun, Uttarakhand
                      Jun 7, 2022
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                      My customer id[protected] got debited for rupees 8500 i talked to the manager but he responded that it was to be maintained 10k. I want my whole money refunded as I am not going to pay my hard earn money for maintaining a monthly balance
                      HDFC Bank customer support has been notified about the posted complaint.
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                        S
                        Shifshaikh
                        from Thane, Maharashtra
                        Jun 7, 2022
                        Resolved
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                        Resolved

                        I had withdrawn 10, 000rs through paytm through my HDFC credit card ( due to hardship and I always pay off my credit card bills on time) . I have paid full outstanding for every month however I see my credit card statement and realize the bank has converted the 10k charge into an EMI without informing me and is earning an interest rate of 20% without MY authorization.
                        Jul 23, 2022
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Jun 08, 2022
                        HDFC Bank Customer Care's response
                        "Dear Customer,

                        At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                        -Anay
                        HDFC Bank Customer Assistance "
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                          Amar02
                          Jun 7, 2022
                          Resolved
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                          Resolved

                          HDFC Bank NPS - Frozen as KYC verification pending

                          My New NPS account is currently frozen.

                          PRAN activation date : 19/05/2022

                          Status: Frozen as KYC verification pending/rejected/Employer Confirmation pending

                          Please do the needful at the earliest.

                          Has attached the PRAN Number and other details for reference

                          Also I am not able to locate any customer care number to raise this directly with HDFC....
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                          Nageshwar G
                          Jun 7, 2022
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                          This issue is not resolved. Even after registering for DND from mobile service and also from HDFC bank website, we are still getting calls. Everytime we are getting calls from many different 3rd party companies.

                          No one is bothered from the HDFC Bank about the complaint.
                          HDFC Bank customer support has been notified about the posted complaint.
                          Jun 07, 2022
                          Updated by Nageshwar G
                          Not yet resolved but marked as resolved
                          Verified Support
                          Jun 08, 2022
                          HDFC Bank Customer Care's response
                          "Dear Customer,

                          At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                          -Anay
                          HDFC Bank Customer Assistance "
                          Jun 09, 2022
                          Updated by Nageshwar G
                          Still I am getting unwanted calls from HDFC bank

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                            A
                            AshwiniAjitPawar
                            Jun 7, 2022
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                            Salary account got blocked

                            Address: HDFC Bank LTD, Shop No 2, High Point, S No. 2,4, Opposite Bharati Vidyapith School, Balewadi, Pune - 411045

                            Hello Team,

                            My salary account got blocked due to return of welcome kit.

                            I have visited my home branch at Balewadi on 1st June 2022 and they said that third party verification will be done and in 2-3 days and my account will be active till the end of the week. But it did not happen.

                            Kindly check with this and resolve my issue ASAP as my salary is on hold....
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                            shaileshmishra79
                            Jun 6, 2022
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                            Without my knowledge below amount deducted from my account

                            Savings Account No.: [protected], MIRA ROAD BEVERLY PARK BRANCH

                            Date Narration Cheque/Ref. No. Value Date Withdrawal Deposit Closing Balance
                            06 Jun 2022 MCTF ATW[protected]XXXXXX3024 DOUALA 06 Jun 2022 31, 832.53 142, 733.89
                            HDFC Bank customer support has been notified about the posted complaint.
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                              shaileshmishra79
                              Jun 6, 2022
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                              I did not even Go to ATM today, I am abroad and this is what happened

                              Savings Account No.: [protected], MIRA ROAD BEVERLY PARK BRANCH

                              Date Narration Cheque/Ref. No. Value Date Withdrawal Deposit Closing Balance
                              06 Jun 2022 MCTF ATW[protected]XXXXXX3024 DOUALA 06 Jun 2022 31, 832.53 142, 733.89
                              HDFC Bank customer support has been notified about the posted complaint.
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