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HDFC Bank Complaints & Reviews

2.9
Updated: Feb 20, 2026
Complaints 32944
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18420
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HDFC Bank reviews & complaints page 117

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D
daksh07
from Bhopal, Madhya Pradesh
Jun 6, 2022
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HDFC Life Sanchay Par policy

It was last year I visited the HDFC bank there a bank personal sold me the HDFC Life Sanchay Par Policy saying that "I can break the policy after three years and I will be getting my whole premium at the end of third year with interest. " They didn't gave the policy document brochure at the time of purchasing the policy also my personal details regarding occupation and income is wrongly filled by the bank personal .
I called the bank...
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A
Asgar Chauhan
Jun 6, 2022
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Address: HDFC bank Dwarka

I have redeemed points on 4th March.2022 to convert into cash Rs. 504 but not received in my bank account.

Account number [protected]
Bank IFSC code HDFC0002252

Please note order number [protected].

I also approached bank customer representative to find out solution & he advice me to raise complaint through online, then received solution from online customer representative to write application about the same & send it through courier at Bengaluru so only they can redeem point in to cash.
HDFC Bank customer support has been notified about the posted complaint.
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    A
    AGChavan
    from Pune, Maharashtra
    Jun 6, 2022
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    Address: Pune

    Recently I have made a transaction of 7900 and paid amount using hdfc credit card and after 5-6 days they credit the amount and convert it into offus EMI without my knowledge.

    Purchase date: 29/05/2022. - Debited Amount -7900
    EMI Conversion Date: 02/06/2022 AGGREGATOR EMI - OFFUS - Amount Credited 7900

    I have paid the whole amount the next day they have converted into EMI. Please resolve it as soon as possible.

    I don't want to convert it into EMI.I already paid the full amount.
    HDFC Bank customer support has been notified about the posted complaint.
    Jun 06, 2022
    Updated by AGChavan
    After talking to customer care they told me this is done from merchant and I never told to merchant to convert it into EMI.

    I am using Hdfc credit card since last 8 years with trust but new third party merchant is converting this in to EMI.
    Jun 06, 2022
    Updated by AGChavan
    This is bad experience with hdfc bank they don’t have customer value I told them please cancel this but they replied speak to merchant.
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      R
      from Bengaluru, Karnataka
      Jun 6, 2022
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      Priority Pass not received

      Hi,
      I have regalia credit card and applied for Priority pass 4 weeks back. I have not received any update on the same.
      Tried calling customer service and not able to connect to representative.Visited local branch, they mentioned they are helpless.

      Regards,...
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      P
      Pragalbh
      from Mathura, Uttar Pradesh
      Jun 6, 2022
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      When i'm trying to login to my credit card portal that is linked with my account number [protected] it's saying the following:- Your request cannot be processed temporarily. We regret the inconvenience caused.
      Actually I want to clear my all the due payments and want to permanently close this Credit card account.
      Can you please look into this as soon as possible.
      Please contact me or my phone number [protected] OR [protected]
      HDFC Bank customer support has been notified about the posted complaint.
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        L
        Lijo777
        from Navi Mumbai, Maharashtra
        Jun 6, 2022
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        I have been trying to reach HDFC bank through various mediums. No response yet
        My EMI for this month has been debited twice. The due date was 5 th June and I made the payment on 4 th June. But on 5th again it got debited with the help of autopay.
        What kind of a dumb system you guys use? Which can’t understand that the payment is already made.
        Atleast initiate the refund process.
        Pathetic by HDFC BANK.
        HDFC Bank customer support has been notified about the posted complaint.
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          A
          Arti modgil
          from Hamirpur, Himachal Pradesh
          Jun 5, 2022
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          Address: Village jandrana post office Ghumarli Tehsil Barsar District Hamirpur Himachal Pradesh, Biar

          I Had blocked my card, net banking, upi id because of some suspicious activity. Then i got a instant card, activated my card and net banking. But still i am facing issues while doing upi payments. But i am not able to send money via upi. I went to the nearest branch but they told me to call customer care and still i am not getting any help from customer care.
          I want you to unblock my upi id as soon as possible.

          Error : Bank Declined your payment
          HDFC Bank customer support has been notified about the posted complaint.
          Jun 05, 2022
          Updated by Arti modgil
          Please unblock my UPI asap
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            P
            Py_86
            from Ghaziabad, Uttar Pradesh
            Jun 4, 2022
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            Conversion of amount into EMI without customer knowledge andconswnt
            HDFC Bank customer support has been notified about the posted complaint.
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              D
              Dammi Lal Verma
              Jun 4, 2022
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              Address: Jaipur

              Dear Sir,

              I am holding a life time free Millennia credit card No [protected] valid from 05/20 to 05/23.

              Now I have a renewal charged bill for Rs 1000/- (Rupees one thousand).
              You are requested to refund the above renewal change.

              Thanks with regards

              Dammi Lal
              HDFC Bank customer support has been notified about the posted complaint.
              Jun 04, 2022
              Updated by Dammi Lal Verma
              Please refund
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                N
                NitishM
                Jun 4, 2022
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                I cannot use my UPI ID and it is blocked. Request for help.
                HDFC Bank customer support has been notified about the posted complaint.
                Dear Customer,

                At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                -Anay
                HDFC Bank Customer Assistance
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                  M
                  Marthala vivek reddy
                  from YERRAGUNTLA, Andhra Pradesh
                  Jun 3, 2022
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                  My money debited by bank.
                  With any intimation.
                  My money RS 885.00.
                  Ref no
                  MIR[protected]
                  AHB CHGS INC GST OCT-MAR2022
                  HDFC Bank customer support has been notified about the posted complaint.
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                    D
                    Derek Allen
                    from Delhi, Delhi
                    Jun 3, 2022
                    Resolved
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                    Resolved

                    I have paid for an xbox game called Red Red redemption 2:Ultimate edition, the amount is rs (1994.65) .
                    Microsoft has processed the refund but I have not received the money in my account. It has been quite some time now.
                    Please look into the matter as soon as possible.
                    Jun 6, 2022
                    Complaint marked as Resolved 
                    HDFC Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Jun 04, 2022
                    HDFC Bank Customer Care's response
                    Dear Customer,

                    At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                    -Anay
                    HDFC Bank Customer Assistance
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                      U
                      Utsav5535
                      Jun 3, 2022
                      Resolved
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                      Resolved

                      My account got blocked due to the reason(which they stated) - That the welcome letter is returned as no one is there by my name at the provided communication address.
                      But there was no call from the delivery person that he has reached my place.
                      Also the welcome Kit reached me at the same address.

                      Currently I'm in hyderabad for my registration with an Institute.
                      I have got the fee credited in the same account and now they have blocked the account.
                      I'm unable to pay the fee and also my admission will be cancelled due to this.
                      I have to pay the fee as soon as possible.
                      Also, it's a fake thing that there was anyone to deliver any document that goes by name on the address provided by me.
                      This was confirmed by my roommate and even my landlord.
                      My details are mentioned below:-
                      Name - Kumar Utsav
                      Bank- HDFC BANK
                      Branch-Shakarpur
                      Branch code-3987
                      Account number-[protected]
                      Mobile number- +91 [protected]
                      Jun 6, 2022
                      Complaint marked as Resolved 
                      The problem is solved now
                      HDFC Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Jun 04, 2022
                      HDFC Bank Customer Care's response
                      Dear Customer,

                      At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                      -Anay
                      HDFC Bank Customer Assistance
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                        R
                        Rahul S shindnr
                        from Pune, Maharashtra
                        Jun 3, 2022
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                        Address: Bibewadi

                        I’ve been incorrectly charged on my credit card. My credit card was never activated and they have made an smart pay Airtel dth payment without my permission. I never enrolled Airtel in my smart pay. As stated before I never activated the card.

                        I have raised multiple issues/cases with them, had a talk with manager, but all of them are hopeless and helpless.

                        They unauthorized Airtel recharge was 510Rs and now they have started adding interest and asking me to pay 1100Rs as I declined to May the bill. HDFC CREDIT CARD BANKING IS WORST!!!

                        I WANT RBI TO BAN THEM AGAIN IN CREDIT CARD BUSINESS!!!
                        HDFC Bank customer support has been notified about the posted complaint.
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                          S
                          Souravg2
                          from Delhi, Delhi
                          Jun 3, 2022
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                          Hi, it has been 2 weeks since I my refund has been initiated from Shaadi.com and the RRN no. Is rfnd_JYeZW8oj0MYFn7 but I still haven't received the refund in my credit card.
                          HDFC Bank customer support has been notified about the posted complaint.
                          Jun 03, 2022
                          Updated by Souravg2
                          Sorry RRN is 74056632144214360222352
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                            S
                            sandeep4ss
                            Jun 3, 2022
                            Resolved
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                            Resolved

                            Address: HDFC Bank, Hinjewadi , Pune Branch

                            Hi,

                            My Name : Sandeep Kumar Singh
                            Date of Incident : 31 - May - 2022
                            - Desirable solution - accept my request of closing the account online or mark my account inactive and do not charge account maintainence charges.

                            I have been using HDFC bank account since last 10 years. Recently I have moved to United Kingdom, i no longer need to maintain HDFC Bank account in India.

                            I have asked for the account closing procedure and it was told to me that the account can only be closed by visiting to branch and not online.

                            Since I have no plans to travel to India in coming years, and I am not maintaining minium balance in the HDFC account, I am being charged for the non maintainance of the account balance.

                            Why I should be charged If I have already deceided to close my account ?
                            CITI Bank gracefully accepted my request of closing the account online, but HDFC is forcing me to visit to a branch?

                            This is seriously not acceptable.

                            I would like my account to be marked as inactive and it should not be charged just becasue I am not using it and I am not maintainaing minimum account balance.

                            Thanks,
                            Sandeep Singh
                            Jul 23, 2022
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Jun 09, 2022
                            HDFC Bank Customer Care's response
                            Dear Customer,

                            At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                            -Anay
                            HDFC Bank Customer Assistance
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                              C
                              creditcard
                              from Kolkata, West Bengal
                              Jun 2, 2022
                              Resolved
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                              Resolved

                              Dear Team,

                              I Prashant Kumar
                              Please Remove my pan number in irda site

                              Pan : BTUPK3571N

                              Pls, remove my pan urgent basis.I'm not working in the agency but my pan no. is at irda site kindly remove it quickly . Facing alot of problems.

                              Hopefully, you'll solve my problem as soon as possible.

                              Thanks & Regards:
                              PRASHANT KUMAR
                              Jul 4, 2022
                              Complaint marked as Resolved 
                              HDFC Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Jun 03, 2022
                              HDFC Bank Customer Care's response
                              Dear Customer,

                              At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                              -Ajay
                              HDFC Bank Customer Assistance
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                                Report
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                                How can I unlock my UPI I'd
                                HDFC Bank customer support has been notified about the posted complaint.
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                                  Address: Baruipur Subuddhipur Beralia, 24 Parganas South, Netaji Pally

                                  Name : Md Sohel Khandaker
                                  Bank Account Number: [protected]
                                  Customer Id:[protected]
                                  Request: Please unblock my HDFC Bank account.

                                  Subject:- The address change letter for my Customer ID 52846066 was returned undelivered, Please re-send urgently & unblock my account

                                  On 12th May, 2022 I received an email saying that my a/c is blocked due to address change letter undelivered. Below are the sequences...
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                                  M
                                  Muhammed muhsin kt
                                  Jun 2, 2022
                                  Resolved
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                                  Resolved

                                  Hab chgs inc gst

                                  Address: hdfc bank malappuram
                                  Website: i am search hdfc bank email address,but i can’t finding.

                                  My Name Is muhammed muhsin kt My Customer Id[protected]
                                  Hab chgs inc gst oct -mrch2022-mir[protected]
                                  Im hdfc bank holder since i opened account there is not any deduction till after that i have Debit my account with 2500. Rs then only 2600 Rs is on my account about Rs 1062.00 is deducted for unknown reason this very ridiculous i want my money back or else i will with another bank really unsatisfied with hdfc bank services i...
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