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HDFC Bank Complaints & Reviews

2.9
Updated: May 26, 2026
Complaints 32952
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18420
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HDFC Bank reviews & complaints page 117

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A
ashish 1234
Jun 7, 2022
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My UPI access has been blocked due to security reasons. this is the second time this has happened in a month.
1st time it was blocked - i visited the nearest branch, submiited the unblock request and it got unblocked.
Now today afternoon i got a message saying that UPI access has been blocked again. i dont understand the reason why it is blocked again.
Last time i visited the branch it was not a good experience. i had to wait for 3 hours to talk to executive and submit the request.
Nearest branch is far away from my place and I do not want to visit the branch again.
this is very very inconvenient and bad banking experience.
I called the HDFC customer care, they were too adman to help or give me the reason and disconnected the call twice.
Please help me out here.
1. nobody is giving the solid reason why the UPI access is blocked.
2. This has happened repeatedly and going to branch is not at all a good experience.
3. Is there any security issue with HDFC bank UPI ?
Jun 9, 2022
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
My upi is blocked for security reasons..i don't know why ..i visit nearest branch already and i explain my upi block problem..i want to use without any issues..kindly i request
Dear sir
My account hdfc bank to my account balance deducted to 230 RUPEES ON MIREVENUE CHARGE BUT this resion
Is your issue resolved?? Because I'm facing the same thing ever since my upi was blocked it's been very difficult to afford daily expenses without upi facility.
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    Ankit0907
    from Dehradun, Uttarakhand
    Jun 7, 2022
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    My customer id[protected] got debited for rupees 8500 i talked to the manager but he responded that it was to be maintained 10k. I want my whole money refunded as I am not going to pay my hard earn money for maintaining a monthly balance
    HDFC Bank customer support has been notified about the posted complaint.
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      S
      Shifshaikh
      from Thane, Maharashtra
      Jun 7, 2022
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      I had withdrawn 10, 000rs through paytm through my HDFC credit card ( due to hardship and I always pay off my credit card bills on time) . I have paid full outstanding for every month however I see my credit card statement and realize the bank has converted the 10k charge into an EMI without informing me and is earning an interest rate of 20% without MY authorization.
      Jul 23, 2022
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
      Verified Support
      Jun 08, 2022
      HDFC Bank Customer Care's response
      "Dear Customer,

      At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

      -Anay
      HDFC Bank Customer Assistance "
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        Amar02
        Jun 7, 2022
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        Resolved

        My New NPS account is currently frozen.

        PRAN activation date : 19/05/2022

        Status: Frozen as KYC verification pending/rejected/Employer Confirmation pending

        Please do the needful at the earliest.

        Has attached the PRAN Number and other details for reference

        Also I am not able to locate any customer care number to raise this directly with HDFC.
        Jul 16, 2022
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
        Verified Support
        Jun 08, 2022
        HDFC Bank Customer Care's response
        "Dear Customer,

        At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

        -Anay
        HDFC Bank Customer Assistance "
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          Nageshwar G
          Jun 7, 2022
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          This issue is not resolved. Even after registering for DND from mobile service and also from HDFC bank website, we are still getting calls. Everytime we are getting calls from many different 3rd party companies.

          No one is bothered from the HDFC Bank about the complaint.
          HDFC Bank customer support has been notified about the posted complaint.
          Jun 07, 2022
          Updated by Nageshwar G
          Not yet resolved but marked as resolved
          Verified Support
          Jun 08, 2022
          HDFC Bank Customer Care's response
          "Dear Customer,

          At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

          -Anay
          HDFC Bank Customer Assistance "
          Jun 09, 2022
          Updated by Nageshwar G
          Still I am getting unwanted calls from HDFC bank

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            A
            AshwiniAjitPawar
            Jun 7, 2022
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            Salary account got blocked

            Address: HDFC Bank LTD, Shop No 2, High Point, S No. 2,4, Opposite Bharati Vidyapith School, Balewadi, Pune - 411045

            Hello Team,

            My salary account got blocked due to return of welcome kit.

            I have visited my home branch at Balewadi on 1st June 2022 and they said that third party verification will be done and in 2-3 days and my account will be active till the end of the week. But it did not happen.

            Kindly check with this and resolve my issue ASAP as my salary is on hold....
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            S
            shaileshmishra79
            Jun 6, 2022
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            Without my knowledge below amount deducted from my account

            Savings Account No.: [protected], MIRA ROAD BEVERLY PARK BRANCH

            Date Narration Cheque/Ref. No. Value Date Withdrawal Deposit Closing Balance
            06 Jun 2022 MCTF ATW[protected]XXXXXX3024 DOUALA 06 Jun 2022 31, 832.53 142, 733.89
            HDFC Bank customer support has been notified about the posted complaint.
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              shaileshmishra79
              Jun 6, 2022
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              I did not even Go to ATM today, I am abroad and this is what happened

              Savings Account No.: [protected], MIRA ROAD BEVERLY PARK BRANCH

              Date Narration Cheque/Ref. No. Value Date Withdrawal Deposit Closing Balance
              06 Jun 2022 MCTF ATW[protected]XXXXXX3024 DOUALA 06 Jun 2022 31, 832.53 142, 733.89
              HDFC Bank customer support has been notified about the posted complaint.
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                D
                daksh07
                from Bhopal, Madhya Pradesh
                Jun 6, 2022
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                It was last year I visited the HDFC bank there a bank personal sold me the HDFC Life Sanchay Par Policy saying that "I can break the policy after three years and I will be getting my whole premium at the end of third year with interest. " They didn't gave the policy document brochure at the time of purchasing the policy also my personal details regarding occupation and income is wrongly filled by the bank personal .
                I called the bank officer Miss Swati Pathak many a times who came to my house for approval of the policy to correct my personal information and about breaking of policy after 3 years but she always lied to me. I have no job nor
                i It was last year i visited the HDFC bank there a bank personal sold me the HDFC Life Sanchay Par Policy saying that I can break the policy after three years and I will be getting my whole premium at the end of third year with interest. They didn't gave the policy document at the end and brochure at the time of purchasing the policy also my personal details regarding occupation and income is wrongly filled by the bank personal . Recently a Recurring Deposit account was opened from my account with out my knowledge I went to the bank and closed it.
                I wrote an application to the bank, to HDFC life grievance redressal team but its of no use they are not cancelling my policy and now the situation is that whole bank staff is changed.
                proofs and evidence that can prove my statement is the cctv camera of the bank and It was in the bank .
                I lost my husband last year due to corona and they took advantage of me by mis guiding and giving wrong information about the policy .Now the bank people are saying that your money is locked for 30 years you can't take out in middle .I am in so much mental stress because that money is valuable for my autistic son's future . and each year I had to pay premium of 5 lakh rupees.
                I want to cancel my policy and want my premium amount back. I am not the earning member of the family.
                Recently a Recurring Deposit account was opened from my account with out my knowledge I went to the bank and closed it.

                Proofs and evidence that can prove my statement is the cctv camera of the bank and It was in the bank .
                I lost my husband last year due to corona and they took advantage of me by mis guiding and giving wrong information about the policy .Now the bank people are saying that your money is locked for 30 years you can't take out in middle .I am in so much mental stress because that money is valuable for my autistic son's future . and each year I had to pay premium of 5 lakh rupees.
                HDFC Bank customer support has been notified about the posted complaint.
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                  A
                  Asgar Chauhan
                  Jun 6, 2022
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                  Address: HDFC bank Dwarka

                  I have redeemed points on 4th March.2022 to convert into cash Rs. 504 but not received in my bank account.

                  Account number [protected]
                  Bank IFSC code HDFC0002252

                  Please note order number [protected].

                  I also approached bank customer representative to find out solution & he advice me to raise complaint through online, then received solution from online customer representative to write application about the same & send it through courier at Bengaluru so only they can redeem point in to cash.
                  HDFC Bank customer support has been notified about the posted complaint.
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                    AGChavan
                    from Pune, Maharashtra
                    Jun 6, 2022
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                    Address: Pune

                    Recently I have made a transaction of 7900 and paid amount using hdfc credit card and after 5-6 days they credit the amount and convert it into offus EMI without my knowledge.

                    Purchase date: 29/05/2022. - Debited Amount -7900
                    EMI Conversion Date: 02/06/2022 AGGREGATOR EMI - OFFUS - Amount Credited 7900

                    I have paid the whole amount the next day they have converted into EMI. Please resolve it as soon as possible.

                    I don't want to convert it into EMI.I already paid the full amount.
                    HDFC Bank customer support has been notified about the posted complaint.
                    Jun 06, 2022
                    Updated by AGChavan
                    After talking to customer care they told me this is done from merchant and I never told to merchant to convert it into EMI.

                    I am using Hdfc credit card since last 8 years with trust but new third party merchant is converting this in to EMI.
                    Jun 06, 2022
                    Updated by AGChavan
                    This is bad experience with hdfc bank they don’t have customer value I told them please cancel this but they replied speak to merchant.
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                      R
                      from Bengaluru, Karnataka
                      Jun 6, 2022
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                      Priority Pass not received

                      Hi,
                      I have regalia credit card and applied for Priority pass 4 weeks back. I have not received any update on the same.
                      Tried calling customer service and not able to connect to representative.Visited local branch, they mentioned they are helpless.

                      Regards,...
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                      Pragalbh
                      from Mathura, Uttar Pradesh
                      Jun 6, 2022
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                      When i'm trying to login to my credit card portal that is linked with my account number [protected] it's saying the following:- Your request cannot be processed temporarily. We regret the inconvenience caused.
                      Actually I want to clear my all the due payments and want to permanently close this Credit card account.
                      Can you please look into this as soon as possible.
                      Please contact me or my phone number [protected] OR [protected]
                      HDFC Bank customer support has been notified about the posted complaint.
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                        Lijo777
                        from Navi Mumbai, Maharashtra
                        Jun 6, 2022
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                        I have been trying to reach HDFC bank through various mediums. No response yet
                        My EMI for this month has been debited twice. The due date was 5 th June and I made the payment on 4 th June. But on 5th again it got debited with the help of autopay.
                        What kind of a dumb system you guys use? Which can’t understand that the payment is already made.
                        Atleast initiate the refund process.
                        Pathetic by HDFC BANK.
                        HDFC Bank customer support has been notified about the posted complaint.
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                          Arti modgil
                          from Hamirpur, Himachal Pradesh
                          Jun 5, 2022
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                          Address: Village jandrana post office Ghumarli Tehsil Barsar District Hamirpur Himachal Pradesh, Biar

                          I Had blocked my card, net banking, upi id because of some suspicious activity. Then i got a instant card, activated my card and net banking. But still i am facing issues while doing upi payments. But i am not able to send money via upi. I went to the nearest branch but they told me to call customer care and still i am not getting any help from customer care.
                          I want you to unblock my upi id as soon as possible.

                          Error : Bank Declined your payment
                          HDFC Bank customer support has been notified about the posted complaint.
                          Jun 05, 2022
                          Updated by Arti modgil
                          Please unblock my UPI asap
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                            Py_86
                            from Ghaziabad, Uttar Pradesh
                            Jun 4, 2022
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                            Conversion of amount into EMI without customer knowledge andconswnt
                            HDFC Bank customer support has been notified about the posted complaint.
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                              D
                              Dammi Lal Verma
                              Jun 4, 2022
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                              Address: Jaipur

                              Dear Sir,

                              I am holding a life time free Millennia credit card No [protected] valid from 05/20 to 05/23.

                              Now I have a renewal charged bill for Rs 1000/- (Rupees one thousand).
                              You are requested to refund the above renewal change.

                              Thanks with regards

                              Dammi Lal
                              HDFC Bank customer support has been notified about the posted complaint.
                              Jun 04, 2022
                              Updated by Dammi Lal Verma
                              Please refund
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                                NitishM
                                Jun 4, 2022
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                                I cannot use my UPI ID and it is blocked. Request for help.
                                HDFC Bank customer support has been notified about the posted complaint.
                                Dear Customer,

                                At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                                -Anay
                                HDFC Bank Customer Assistance
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                                  Marthala vivek reddy
                                  from YERRAGUNTLA, Andhra Pradesh
                                  Jun 3, 2022
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                                  My money debited by bank.
                                  With any intimation.
                                  My money RS 885.00.
                                  Ref no
                                  MIR[protected]
                                  AHB CHGS INC GST OCT-MAR2022
                                  HDFC Bank customer support has been notified about the posted complaint.
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                                    Derek Allen
                                    from Delhi, Delhi
                                    Jun 3, 2022
                                    Resolved
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                                    Resolved

                                    I have paid for an xbox game called Red Red redemption 2:Ultimate edition, the amount is rs (1994.65) .
                                    Microsoft has processed the refund but I have not received the money in my account. It has been quite some time now.
                                    Please look into the matter as soon as possible.
                                    Jun 6, 2022
                                    Complaint marked as Resolved 
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Jun 04, 2022
                                    HDFC Bank Customer Care's response
                                    Dear Customer,

                                    At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                                    -Anay
                                    HDFC Bank Customer Assistance
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