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HDFC Bank Complaints & Reviews

2.9
Updated: Nov 26, 2025
Complaints 32872
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HDFC Bank reviews & complaints page 117

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A
Ayushi1289
May 23, 2022
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Getting higher bill than my emi tenure charges. Not sure why so much extra is charged. Need to know about it ASAP.
HDFC Bank customer support has been notified about the posted complaint.
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    S
    SandeepNairrr
    from Bengaluru, Karnataka
    May 23, 2022
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    Address: Bengaluru

    On 22 May 2022, Rs. 5053 was debited from my account without my knowledge under VCTF xxxxxxxxxxxxxx Stckoln name.
    I haven't got proper response from the bank to resolve this issue.
    How can money be deducted without my approval or otp or pin. What is happening, How can I even rely on bank to keep my hard earned money safe.
    And if someone knows what is VCTF, Please comment.
    Thank you
    +1 photos
    HDFC Bank customer support has been notified about the posted complaint.
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      R
      Rakesh242844
      from Mumbai, Maharashtra
      May 23, 2022
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      Address: Kanjur Marg

      Dear sir/Madam,
      This is to inform you that I had employee in HDFC Bank fixed term contract employee employee code 54766 in 2007 I had resigned from company but still I didn't received my relieving letter from company please help to get my relieving letter from Bank.
      HDFC Bank customer support has been notified about the posted complaint.
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        A
        ajantha
        from Ernakulam, Kerala
        May 23, 2022
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        I have accumulated Reward Points of more than ₹5000. I was told that I can convert into cash during the billing cycle payment. I see one option to redeem as cash where it lets me choose only ₹5000 and that it can be redeemed only in next statement. But I need to convert more than ₹5000 + I want it for paying the outstanding balance. I have come out of country on a vacation and not able to reach the customer care. I might have to close the card if I am not provided any quick solution for the same. My payment due is in 1 day. Request you to respond at the earliest
        HDFC Bank customer support has been notified about the posted complaint.
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          K
          KiranThatipally
          May 22, 2022
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          Resolved

          Getting too many calls every days from HDFC bank to offer Credit Card/Personal Loan/Car Loan, it seems my contact details have been shared with third parties.
          Jun 24, 2022
          Complaint marked as Resolved 
          HDFC Bank customer support has been notified about the posted complaint.
          Verified Support
          May 23, 2022
          HDFC Bank Customer Care's response
          Dear Customer,

          We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

          -Anay
          HDFC Bank Customer Assistance"
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            P
            Piyush Ajmere
            from Mumbai, Maharashtra
            May 22, 2022
            Resolved
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            Resolved

            Address: HDFC Bank, Jaistambh Chauk, Amravati 444601

            Every time of my bank visit bank staff replied me the passbook barcode is not available and printer also not working.
            Bank have passbook printing machine which requires barcode but due to unavailability of barcode people are making long queues against manual printing.
            For example SBI has barcode itself printed on passbook no need of stickers, do something like that gov bank doing good work than private bank in this field.
            Jun 24, 2022
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
            Verified Support
            May 23, 2022
            HDFC Bank Customer Care's response
            Dear Customer,

            We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

            -Anay
            HDFC Bank Customer Assistance
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              M
              Mansur madar
              from Aurangabad, Uttar Pradesh
              May 22, 2022
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              Dear sir,
              My money deducted from account but not given by ATM waluj bk branch aurangabad maharashtra
              HDFC Bank customer support has been notified about the posted complaint.
              Dear Customer,

              At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

              -Anay
              HDFC Bank Customer Assistance
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                N
                ngupta1201
                May 21, 2022
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                Respected Sir/Mam,
                This is regarding wrongly charges imposed on my personal loan at the time of maturity by HDFC Bank, without any prior intimation verbal & documented.
                Every month I paid my loan EMI as informed by customer care person before date via internet banking NEFT. On last EMI, I got to know that HDFC bank charged amount of Rs. 12000 as EMI bouncing charges for 20 EMI's. However, I paid all my EMI' on time and never received any communication from bank regarding bounced EMI. I raised the issue with bank and now its been a month but no resolution provided yet.
                Only answer received is to pay pending 501 Rs., then we will talk about remaining bounce charge amount.
                I am not only single person who faced such behaviour by HDFC bank there are many more. I posted my story on social media, on comments there are many sufferor.
                So, its my humble request you to kindly take strict action on this to stop such cheating by HDFC bank.

                Your's Sincerely,
                Nandita Gupta
                +4 photos
                HDFC Bank customer support has been notified about the posted complaint.
                Verified Support
                May 23, 2022
                HDFC Bank Customer Care's response
                Dear Customer,

                We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                -Anay
                HDFC Bank Customer Assistance
                May 26, 2022
                Updated by ngupta1201
                Dear Anay,

                Already registered complaint on above shared link.
                This is to inform very much surprised to see such service harrasment of customer and wrongly charge imposing without any communication and when trying to contact to resolve then no one is answerable.
                I am sure after revert on above complain the case is closed from your end.
                But i didnot received any reply of my complain .
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                  P
                  prabhakar parida
                  May 21, 2022
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                  1. My credit card is showing a charge from last 3 month i.e March, April and May month.

                  Other charges as follows:
                  20/03/2022 offus emi, prin nb:01, [protected] (Ref# 09999999980320004676766) 1, 776.72
                  20/03/2022 offus emi, int nbr:01, [protected] (Ref# 09999999980320004676774) 370.48

                  20/04/2022 offus emi, prin nb:02, [protected] (Ref# 09999999980420004876075) 1, 806.33
                  20/04/2022 offus emi, int nbr:02, [protected] (Ref# 09999999980420004876083) 255.37

                  20/05/2022 offus emi, int nbr:03, [protected] (Ref# 09999999980520005079551) 225.26
                  20/05/2022 offus emi, prin nb:03, [protected] (Ref# 09999999980520005079544) 1, 836.44

                  What is this charge? I want this to be reversed.

                  2. Apart from the above, i always used to pay the maximum balance . This is a very deceptive manner of charging interest.

                  How can such deceptive practice be carried out? I want these charges reversed.
                  HDFC Bank customer support has been notified about the posted complaint.
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                    S
                    SiriNihi
                    May 21, 2022
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                    From past few weeks I am unable to add the beneficiaries, as I am unable to add the ifsc code, as they are not pulling up in the search bar I always see no results found. How to resolve it?
                    HDFC Bank customer support has been notified about the posted complaint.
                    Dear Customer,

                    At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                    -Anay
                    HDFC Bank Customer Assistance
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                      A
                      Ashay Waychal
                      May 21, 2022
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                      Address: Hadfc, Ravet

                      HDFC Bank — there is a memo present on the debit account

                      I changed my address on . I did it by visiting nearest branch (Ravet) on about 15th of April 2022. First i received message your address is updated on 22nd April. But then on May 4th 2022, I received message from HDFC Bank.

                      The Address change letter for HDFC Bank customer ID XXXXX351 has been undelivered. Please visit your nearest bank branch urgently to avoid a block on your account.

                      Every since I received this message my account blocked (ATM & Net Banking activities)

                      I visit to nearest nearest HDFC Bank, they told me to re initiate address change request. on May 9th 2022. I have submitted another request for address change. A CPV was initiated. The third party person came for verification on 18th May.
                      After that the bloack is still present.

                      First of all, the Ravet HDFC branch team misguided me with procedure for address change. The undeliverable letter has not been traced at all. The second Address change request was processed and there is still no resolution. The branch manager says that your account is "account open regular". But atm and netbankimg are still not working.
                      How many days will take to activate this blocked account. This is my primary account that also gets credited with salary.
                      HDFC Bank customer support has been notified about the posted complaint.
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                        M
                        missbisht
                        May 20, 2022
                        Resolved
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                        Resolved

                        Address updation in HDFC FASTag for tag replacement

                        Hello
                        I have called the customer care of HDFC FASTag more than 7 times, written emails will all documents attached, generated tickets, received call backs from 2 seniors, wherein they kept assuring me that the addry will get updated in two working days.
                        It is now one month and my address is not updated and I am unable to get a replacement for my old FASTag which got damaged.

                        I overheard the last customer care...
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                        B
                        BRajaRamesh
                        from Paralakhemundi, Odisha
                        May 20, 2022
                        Resolved
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                        Resolved

                        2 weeks (07/05/2022) back i visited bank to close my account but still now they are not close, when i asked them they are saying staff not there.
                        May 24, 2022
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Dear Customer,

                        At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                        -Anay
                        HDFC Bank Customer Assistance
                        BRajaRamesh's [Complaint's author] reply, May 24, 2022
                        Thank q for your response but i have no reference number so i am unable to submit form
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                          R
                          rocker handsome
                          from Powai, Maharashtra
                          May 20, 2022
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                          An amount of Rs.1049.17 has been deducted from my account due to loan related issue. Please refund the amount as soon as possible. I am paying an EMI of 11894/- every month for my personal loan. Only 2 rupees was short at the time of deduction which is also I paid eventually and still charged me Rs. 1049.17 as a bouncing charge. This is outrageous and too much to handle. So please kindly reverse it.
                          +1 photos
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                            A
                            Ajaysingh1754
                            May 20, 2022
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                            Dear team,
                            Hdfc bank has put on hold an ammount of Rs.3604.16₹ by mi revenue hold through gefu for no reason or may be misleading. I have already emailed them for this issue bit haven't get any response from them.
                            I request you to take initiative steps for refund my money. In this current crisis situation me and my family are are in no income stage, we don't have that economical condition for paying such unknown ammounts without getting any information about it.
                            A/c type: salary zero a/c
                            Branch : hdfc bank, merta city, Rajasthan
                            Ifsc: HDFC0002670
                            A/c no: [[protected]]
                            So kindly requesting you for refund the amount ASAP. Take an initiative look into this issue.
                            Thanks & Regards,
                            Ajay singh
                            +1 photos
                            HDFC Bank customer support has been notified about the posted complaint.
                            May 20, 2022
                            Updated by Ajaysingh1754
                            Please solve
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                              This is regarding my HDFC account being locked from the past 4 Days. After login into Net-banking, I’m not able to perform any transaction, even not able to see the statement. It's showing error "There is a low severity memo present on the credit account. There is a low severity memo present on the Debit account. There is a memo present on the Debit account."

                              Not sure what's the delay to lift-up the lock as I'm really frustrated...
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                              S
                              Shreya8984
                              from Shahdol, Madhya Pradesh
                              May 19, 2022
                              Resolved
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                              Resolved

                              I have called multiple times to delivery person, they are so rude and for a week they are not giving my cheque book even it is reached to my location, as i have raised it the request on 9th of may 2022

                              AWD number: [protected]
                              May 20, 2022
                              Complaint marked as Resolved 
                              it is resolved now
                              HDFC Bank customer support has been notified about the posted complaint.
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                                S
                                shubham.it09
                                May 19, 2022
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                                Address: Address HDFC BANK LTD F128 SITAPURA INDUSTRIAL AREA JAIPUR RAJASTHAN 302022

                                I have opened digital account on 26th April. They did video KYC but that wasn't successful. They asked me to visit branch. I visited branch and submitted the documents on 3rd May. But still they did not get any KYC. I get the KYC mails and CKYC still they are saying no KYC is done. I called customer care and visited branch 3 times but nobody helped me. Even their customer care service are so rude that they don't even answer properly and abuses customers. Now I wanted to close my account as there is no use of account without debit card and checkbook. Now they are saying that they cant close my account because KYC is not done. They gives such a pathetic answers. If they will not close my account this will affect my CIBIL score as well. Also they should not open the account i[censored]ntil KYC is completed.

                                I don't know what to do they are not doing KYC also and they are not closing my account without KYC as well.
                                My details are as follows:

                                Account--[protected]
                                customer id:[protected]
                                Contact Number: [protected]

                                Following is the mail I got for KYC as well. Please find in attachment.

                                Branch is as follows:

                                IFSC Code HDFC0003873
                                Address HDFC BANK LTD F128 SITAPURA INDUSTRIAL AREA JAIPUR RAJASTHAN 302022
                                HDFC Bank customer support has been notified about the posted complaint.
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                                  S
                                  soumya anand
                                  from Mumbai, Maharashtra
                                  May 19, 2022
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                                  Address: Bhubaneswar,odisha

                                  Hi,
                                  I am soumya ananda ghadai, from Odisha my savings bank has been blocked for no apparent reason all i got was this message:
                                  "Dear MR. SOUMYA ANANDA GHADAI, Welcome Letter for A/c XXXXXXXXXX1477 has returned undelivered. Due to this, account has been blocked. Please visit your Branch to help us assist you"

                                  Like seriously? No calls/messages no intimation regarding this and I don't even know what that welcome letter is supposed for as i got mine already. On the same day i opened my account.
                                  The bank staff are such utter useless too.

                                  HDFC i need a reason why is it happening? Is this a joke? And is this what your bank is based on?
                                  HDFC Bank customer support has been notified about the posted complaint.
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                                    S
                                    Sakthii_143
                                    May 19, 2022
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                                    I applied for credit card but without any reason they have declined the application
                                    HDFC Bank customer support has been notified about the posted complaint.
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