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2.9
Updated: Nov 26, 2025
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HDFC Bank reviews & complaints page 118

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Y
YVR143_me
from Hyderabad, Telangana
May 19, 2022
Resolved
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Resolved

Hi team,

I am not getting on time, getting very late(taking more than 20 minutes time).

Need your immediate help on this.
May 19, 2022
Complaint marked as Resolved 
Issue resolved
HDFC Bank customer support has been notified about the posted complaint.
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"Dear Customer,

At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance "
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    B
    Brekha
    May 19, 2022
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    Resolved

    Unable to make online transactions

    Gpay, phonepe, BHIM, unable to make transactions getting message like money is not debited at moment. Please contact your bank with error code YC. Please guide what needs to be done to solve this issue...
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    P
    Pavan Rajput
    from Delhi, Delhi
    May 19, 2022
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    Hi HDFC Bank, Your blue dart courier partner not delivering my cheque book at permanent address, Every day i am getting message that out for delivery but they are not connecting to me not to attempt to deliver.
    Its important for me because i have not any cheque book. I have require urgent basis.
    Please connect to blue dart and try to delivery my cheque book on time.
    Tracking id: [protected]
    HDFC Bank customer support has been notified about the posted complaint.
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      V
      Viren1088
      from Dausa, Rajasthan
      May 19, 2022
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      Address: Nangal sumer singh,dausa

      Last one month my payment on hold .this amount is Rs-7205 please clear this amount and refund my money
      Ac-50100****64610
      Ifsc-hdfc0009689
      Vikash kumar
      HDFC Bank customer support has been notified about the posted complaint.
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        S
        simmii.jai
        from Chennai, Tamil Nadu
        May 18, 2022
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        Address: Chennai

        Hi Sir,
        I did a Airtel prepaid recharge in Airtel ThanksApp via HDFC netbanking gateway. And amount Rs.437/- debited from my HDFC account. But Recharge was not successful & not happened in Airtel. Please revert back the amount for this unsuccessful transaction. find attched transaction details as attachment.

        My transaction details:
        Transaction ref. no:[protected]
        date: 09 May 22
        Amount: Rs.437/-

        Thanks in Advance for your early response...
        M. Jayakumar.
        [protected].
        +1 photos
        HDFC Bank customer support has been notified about the posted complaint.
        May 20, 2022
        Updated by simmii.jai         Hi, Still i didnot get the payment back for above transaction.. May i know, when it will be credited?
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          H
          HP Gamers
          May 18, 2022
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          Collect id -HDF51DC925456F5417DA0E7EA3BDCBE57AB

          Transection id-T2205181232438653045916

          Date - 18/05/2022
          HDFC Bank customer support has been notified about the posted complaint.
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            N
            N.R Kariya
            May 18, 2022
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            Address: B/306 Akashar Avenue. Lambhvel. Anand. Gujarat

            Sir I purchase a new car Tata Tiago of 620000/- lac. I finances/borrow a loan form hdfc bank of 476000/- lac. Now my emi 5 bounce alternate and I surrender a car to bank but I told to Branch manager Mr. H. Rajendra to released my car I pay the overdue amount. But Mr. Rajendra ([protected])
            from car collection at Anand. Gujarat. Told me the amount of 143000/- to free the car. He told me to pay 5 emi advance the i release the car. Dear sir I got too much loses if car got OCTION.

            Pls resolve the problem as soon as possible you can.

            Mo. [protected]
            HDFC Bank customer support has been notified about the posted complaint.
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              I
              Icarus
              from Nagpur, Maharashtra
              May 17, 2022
              Resolved
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              Resolved

              Another refund I still haven't received but was provided RRN no. for is,

              RRN no. - 20220223111212801300168259397211079.

              this refund was done because I canceled my Zomato membership on 23rd February 2022
              May 21, 2022
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
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                I
                Icarus
                from Nagpur, Maharashtra
                May 17, 2022
                Resolved
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                Resolved

                Got a refund with an ARN number but did not the amount was not credited to my account.

                ARN no.[protected]

                ARN no.[protected]

                ARN no.[protected]
                May 21, 2022
                Complaint marked as Resolved 
                HDFC Bank customer support has been notified about the posted complaint.
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                  K
                  keerthiprabhu
                  from Chennai, Tamil Nadu
                  May 17, 2022
                  Resolved
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                  Resolved

                  Credit Card Not delivered

                  Address: Chennai

                  I am holding savings account with HDFC bank and I recently applied for credit card with the advise of hdfc representive stating some offers ongoing. It got approved but delivery attempted to my old address and returned to the bank. I am trying to reach the bank customer care and the representative to explain the issue and get the card reissued to my current address but unable to get them on call.

                  I got my mailing address corrected...
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                  P
                  Poornima96
                  May 17, 2022
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                  UPI

                  Name: K N S Poornima
                  Account: [protected]
                  I was trying to access UPI since months now.

                  I am not able to use the UPI either Google pay or even HDFC UPI. credit is working but debit is not working. I contacted bank support several times but they are not of help.
                  I think my UPI debit is blocked which needs to be activated. I don't know why it is difficult for HDFC support to do it.
                  Hope it will...
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                  A
                  AbhinavSinha
                  from Bengaluru, Karnataka
                  May 17, 2022
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                  My account with customer ID: 55068608 has been blocked for any debit transaction indicating a low severity memo present. I have visited nearest HDFC branch with the KYC document but according to them no issue as such. really frustrated and HDFC bank simply just froze my account for any debit transactions as well as account statement generation. This is unacceptable as I am unable to spend my money when in need. I have visited the home branch. As per them there is no issue in my account and KYC is already done. I have called to the customer care with no resolution in this matter.
                  HDFC Bank customer support has been notified about the posted complaint.
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                    S
                    srujangajula
                    from Delhi, Delhi
                    May 17, 2022
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                    I was done a transaction at HDFC bank an amount of 10, 000/- on 02/05/2022 at time 17:39PM, amount got deducted from account I did not received a cash from the bank but I received a slip from that ATM saying that transaction got declined. I thought I get the money to my account automatically but that does not happen, so I took the transaction slip from bank trash slip and called icici customer care on the same date.

                    They have request with HDFC bank with request id SR[protected] can you please respond. please find below details and attachment.

                    My account Bank: ICICI bank
                    ATM bank : HDFC bank
                    Transaction Date and time: 02/05/2022 and 17:39
                    ATM NO: P1DCHD49
                    Transaction slip serial number: 3209
                    amount:10, 000/-
                    Transaction message: WITHDRAWAL TRAN.DECLINED CONTANCT BANK
                    +1 photos
                    HDFC Bank customer support has been notified about the posted complaint.
                    Verified Support
                    May 18, 2022
                    HDFC Bank Customer Care's response                     Dear Customer,

                    We regret the inconvenience caused to you. With reference to your complaint regarding a debit placed on your ICICI Bank account in spite of non dispensation of cash from an HDFC Bank ATM. However, we request you to contact ICICI Bank.

                    1. Your bank will raise a chargeback dispute/query on us (HDFC Bank) seeking the disputed transaction status.

                    2. If the transaction stands valid as per your claim, the funds will be returned to the issuing bank, which would be credited to your account by your respective bank.

                    -Anay
                    HDFC Bank Customer care.
                    May 31, 2022
                    Updated by srujangajula                     When I contact the ICICI customer care they are saying they are not getting response from HDFC bank, can you please response to the service ticket -SR[protected].
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                      R
                      ritzee_66
                      from Kolkata, West Bengal
                      May 17, 2022
                      Resolved
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                      Resolved

                      KYC not done and Welcome Kit not received

                      I have opened my salary account in April, and due to some reasons I didn't receive my KYC link so I visited the Dunlop branch HDFC and completed all the formalities of KYC. They told that I'll be receiving my welcome kit within 5 days and also the KYC will be done within 3-4 working days.
                      But it's been more than one month, neither my KYC is completed nor I received the kit. Though after contacting the bank's representatives and visited...
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                      S
                      Sumit0407
                      May 17, 2022
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                      I purchased Iphone 13 pro max and was supposed to get a cashback around 5k-6k which I never received
                      was that a scam ??.
                      I checked that similar complaints are registered here. Please resolve it
                      it's more than 6 months now and it should get credited with in 120 days
                      +1 photos
                      HDFC Bank customer support has been notified about the posted complaint.
                      Jun 13, 2022
                      Updated by Sumit0407                       No one contacted me yet. HDFC why are you taking to so much time just to reply.
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                        A
                        anuj10869
                        from Gurgaon Rural, Haryana
                        May 17, 2022
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                        Hi

                        my UPI I'd blocked for security reason please unblock my UPI I'd
                        HDFC Bank customer support has been notified about the posted complaint.
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                          V
                          Vanshita Muskaan
                          from Bhubaneswar, Odisha
                          May 17, 2022
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                          Address: Xavier Square, Bhubaneswar

                          Today morning i got a message from hdfc bank that my upi access has been blocked due to security reasons and now i am unable to do upi transactions. I am facing a lot of issues. How do i unblock my upi access?
                          HDFC Bank customer support has been notified about the posted complaint.
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                            L
                            Loudulal
                            May 16, 2022
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                            Address: Hdfc Bank marathalli Bangalore Karnataka

                            Hi team,
                            I have two ongoing debit card emi loan and payment for emi was made still payment return fee was charged amounting 550+99gst totally 1298 for both the accounts.
                            Please waive off the charges as payment is been made on due date for the accounts.
                            I kindly request to return and waive off the charges.
                            Also there was sufficient amount for the day before the end of the day and yet charges have been levied.
                            Please do the needful as the penalty amount is 50% of the emi and that is too much for me to bare.
                            Thank you.
                            Regards
                            Raj
                            HDFC Bank customer support has been notified about the posted complaint.
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                              S
                              senthilvelanp
                              May 16, 2022
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                              I have closed my pending payment for the credit card amount for hdfc card no [protected]

                              still i have not received the noc from hdfc bank
                              HDFC Bank customer support has been notified about the posted complaint.
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                                R
                                Rahul Chandwani
                                May 16, 2022
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                                Credit card bill paid twice from app
                                as the app did not update the due amount of 5853.
                                so I paid again.
                                but my account was debited with the same amount 2 times
                                HDFC Bank customer support has been notified about the posted complaint.
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