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HDFC Bank Complaints & Reviews

2.9
Updated: Nov 26, 2025
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HDFC Bank reviews & complaints page 119

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Y
yeswanth52
from Chennai, Tamil Nadu
May 16, 2022
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Address: Chennai

In the month of Oct 2021 i have purchase an Iphone 13, at that time there was a launch offer with cashback of 7000 rs which will be credit upon completion of 120 days. regarding this i have called customer 3 times in which 2 times they have said that it will be credit on upcoming month. i got upset and on 3rd time i have asked them to raise complaint and all of the sudden they are asking me for proof. With what proof they have said that it will be credited in upcoming month. and after asking this question they are asking me to check with Merchant. In this case Merchant is so clear offer is provided by bank and it is no way related to us. HDFC is making advertisement of cashback making people to buy the product and they cheat on this kind of Cashback offer.
My point is so clear HDFC doesnt have any data base on cashback. they have all my data in one touch do they need proof.
HDFC Bank customer support has been notified about the posted complaint.
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    R
    Rahul Tiwari 1
    May 16, 2022
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    Address: lucknow

    मैं आपको ये बताना चाहता हूं कि मेरी एक पॉलिसी HDFC Life ProGrowth Plus Policy 19204841. जो कि किसी वजह से डिस्कंटीन्यू हो गई हैं। जिसको लेकर मुझे आपके कस्टमर केयर की तरफ से पिछले 2-3 महीनों से लगातार फोन आ रहे थे।
    कस्टमर केयर से मुझसे ये कहा गया कि आपके जो पॉलिसी डिस्कंटीन्यू हो गई हैं उसकी वैल्यू 33 हजार के आस पास हो गई हैं। अगर आप इस अमाउन्ट में से आप किसी भी एक पॉलिसी में इन्वेस्ट करेंगे तो आपका बाकी बैलेंस जो भी होगा वो आपके अकाउंट में वापस कर दिया जायेगा इसके लिये आपको कुछ डाकुमेन्ट भी देना पड़ेगा। मुझसे जो जो भी डॉक्यूमेंट मांगा गया वो मैने ई मेल के जरिये जमा भी कर दिया। उसे बाद से मुझे लगातार फोन आते रहे और कस्टमर केयर से बात हुई तो उन्होने मुझे एक हेल्थ प्लान लेने को कहा। जिसका प्रीमियम 9490 बताया गया। जब मैंने 9490 प्रीमियम पर हेल्थ प्लान को लेने के लिये अपनी स्वीकृति दे दी तो फिर से एचडीएफसी लाइफ कि तरफ से एक वेरिफिकेशन कॉल भी आया। उसके बाद मुझे बकायदा एचडीएफसी लाइफ की ओर से फाईनल मेल भी आया उसी मेल को लेते हुए मैं आपको रिप्लाई भी कर रहा हूं। वेरिफिकेशन कॉल के लगभग 1 हफ्ते बाद मुझे फिर से
    एचडीएफसी लाइफ की ओर कॉल आता हैं कि आप का जो न्यू हेल्थ पॉलिसी हैं उसका प्रीमियम लगभग 1400 रूपये तक बढ़ गया हैं । आपके बैलेंस एमाउट से काटा जा सकता हैं अगर आप इजाजत दे। तब मैने कहा कि जब पॉलिसी लेने की बात हुई तब तो प्रीमियम 9490 था 1 हफ्ते बाद
    कैसे 1400 रुपये बढ़ गया। इस बात को लेकर मेरी पॉलिसी नही की जा रही हैं।

    अब आप ही बताये जब आपके द्वारा ही मुझे कॉल और ईमेल के जरिये 9490 रूपये में पॉलिसी देने की बात कन्फर्म की गई हैं तो फिर कैसे पॉलिसी का प्रीमियम बढा दिया गया। कृपया करके मेरी समस्या का निदान करे।

    उम्मीद करता हूं कि आप मेरी समस्या को ध्यान में रखते हुए जल्द से जल्द कारवाही करेगें

    आपका पीड़ित ग्राहक
    राहुल तिवारी
    [protected]
    HDFC Bank customer support has been notified about the posted complaint.
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      K
      karan217
      May 16, 2022
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      Address: Sarthana Jakat Naka - Kamrej Rd, opp. Rajhans Swapna, Sarthana Jakat Naka, Subhash Nagar, Nana Varachha, Surat, Gujarat 395006 India

      (The Credit)This company editing the bank statement for the credit card approval and submitting to the branch. email id [protected]@gmail.com or [protected]@yahoo.com
      HDFC Bank customer support has been notified about the posted complaint.
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        J
        Janvhi bharat
        from Pune, Maharashtra
        May 15, 2022
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        Address: A 242 nanavati nager srpf group 1 hadpsar pune 411022

        I have send money kvs main brarnch.i was sending kve pune area by mistake send main brarnch plz ihave return my school fee argent 1525 tranction I'd is[protected] my name is sneha bharat nazare .plz refund my school fee argent I need it
        HDFC Bank customer support has been notified about the posted complaint.
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          R
          Rajatraj066
          from Delhi, Delhi
          May 15, 2022
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          Hi HDFC BANK

          My name is rajat kumar, i am holding A Two Wheeler loan id -8256301, ,

          I am not paying my loan from 1year, because I am struggling with my life, ,

          I am surfing from TB, I have all medical report and docs

          And now my wife is surfing from health, issue I have all documents exra, lab reports, treatment docs, and medicine is continue till 6month

          I am job less, my wife is on bed rest, and we have a small baby also

          Now in this situation please tell me how can i close settlement in one go?

          Your field executive and your recovery team ask amount in go, our he said that handover the vechile

          I want emi in settlement, , please give me emi in settlement amount

          Regards
          Rajat kumar
          HDFC Bank customer support has been notified about the posted complaint.
          May 15, 2022
          Updated by Rajatraj066
          Not resolve problems
          May 15, 2022
          Updated by Rajatraj066
          Problem not resolve, , (but hdfc marl as resolved)
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            P
            Panchala Santha rao
            May 14, 2022
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            Address: vijayawada

            The amount was deposited into the suspense account of HDFC retail branch to get adjusted to my loan account towards EMIs was never adjusted to my loan account.
            HDFC Bank customer support has been notified about the posted complaint.
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              P
              Panchala Santha rao
              May 14, 2022
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              Address: Vijayawada

              The amount was deposited into the suspense account of HDFC retail branch to get adjusted to my loan account towards EMIs, but they never adjusted this amount to my loan account
              HDFC Bank customer support has been notified about the posted complaint.
              May 14, 2022
              Updated by Panchala Santha rao
              The amount was deposited into the suspense account of HDFC retail branch to get adjusted to my loan account towards EMIs was never adjusted to my loan account.
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                T
                Tejaswinimolli
                May 14, 2022
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                My account has been blocked. I have visited the HDFC bank (Pundlik nagar, Aurangabad) and they don't have proper information on how to do re-kyc and asked me to contact customer care. On calling the customer care, they asked me to visit the branch.
                I have updated the required documents online now. Please unblock my account asap as there are few transactions i have to make from the account and my money trapped in it.
                This is very frustrating... And would like to close my account with this type of service.
                HDFC Bank customer support has been notified about the posted complaint.
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                  P
                  Piyush1991jain
                  from Delhi, Delhi
                  May 14, 2022
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                  We have received a message for hdfc bank mandate issue to paisa bazar.
                  Please help me on the same as I don't apply any mandate here

                  Alert!HDFC Bank Mandate reference no: HDFC***‡ issued to Paisa Bazaar_Razaar pay with value Rs. 99999.00 and frequency ADHO is received today for processing.
                  HDFC Bank customer support has been notified about the posted complaint.
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                    H
                    Hanisha499
                    from Noida, Uttar Pradesh
                    May 13, 2022
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                    I am unable to make any transactions nor being able to login to UPI id using HDFC bank details.
                    HDFC Bank customer support has been notified about the posted complaint.
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                      J
                      jagdishchand536
                      May 13, 2022
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                      Address: Agggarwal Colony Street No.2, Jalalabad (w) District Fazilka punjab Mobile No. 9814687102

                      I have HDFC Bank credit Card No. [protected]. I have obtained a jumbo loan on the said card. Now i want to close my above loan and i have requested many time to the bank officials but they are not ready to close my loan account and harras me. so please solve my issue.

                      Thanks
                      Jagdish Chand Advocate,
                      Aggarwal Colony, Jalalabad (w)
                      District Fazilka, Punjab
                      Mob.[protected]
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                        U
                        Uday Kumar Yadav @Chittoor
                        from Chittoor, Andhra Pradesh
                        May 13, 2022
                        Resolved
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                        Resolved

                        Address: HDFC BANK

                        Hi Team,

                        I have initiated a transaction amount to the merchant on 11th Apr 2022 amount have been debited from my account but not credited to the receiver.

                        We have raised a compliant from receiver bank and they have confirmed that they didn't received from the particular transaction ID from HDFC bank.

                        I have logged a case on 2nd May to the HDFC Bank and they have given a TAT till 11th June 2022, when I have called them and asked regarding why this is required this much bid TAT they have confirmed as per RBI police we have provided the TAT.

                        From 9th May when I am trying to reach out to the customer care and connecting it to the escalation team also there was no use.

                        I need the amount which has to either refund me or to credit it to the receiver.

                        You can reach me at [protected].

                        Regards,
                        Uday Kumar
                        Jun 17, 2022
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Verified Support
                        May 15, 2022
                        HDFC Bank Customer Care's response
                        "Dear Customer,

                        At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                        -Anay
                        HDFC Bank Customer Assistance "
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                          T
                          tinugeorge
                          from Bengaluru, Karnataka
                          May 13, 2022
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                          I got this below SMS today that a mandate is issued for Rs 99999.00 with the Reference Number HDFC[protected],
                          I haven't created/requested/approved for such mandates.

                          Kindly cancel this mandate and ensure no money is being debited. Also let me know how this mandate is created and how to secure my account.
                          +1 photos
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                            I
                            Inderhkg
                            from Patti, Punjab
                            May 13, 2022
                            Resolved
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                            Resolved

                            Address: Paisabazaar razaar pay

                            Why i got this suspicious mandate message from hdfc bank for paisa bazaar mamdate below msg

                            Alert!HDFC Bank Mandate reference no: HDFC[protected] issued to Paisa Bazaar_Razaar pay with value Rs. 10000.00 and frequency ADHO is received today for processing.
                            +1 photos
                            May 13, 2022
                            Complaint marked as Resolved 
                            I want cancel that mandate because i am not applying any loan or amy mandate from paisa bazaar razar pay.. i want cancel that mandate
                            HDFC Bank customer support has been notified about the posted complaint.
                            I got same message today, so many people getting same fraud message. What's going with HDFC Bank

                            I got suspicious message from hdfc bank - Comment #3995296 - Image #0
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                              A
                              from Mohania, Bihar
                              May 13, 2022
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                              Address: Mohania

                              Hi,

                              I am Azhar Ansari (HDFC bank salary acc holder) raising this request on the behalf of my mother's (Nurjahan BIBI) saving account.

                              Recently contacted by your bank executive (Bhgvaanth) he had suggested I open an online account for my mother on the witness of my account and he provided false information, clearly, I have told my mother can't sign so how would you do video KYC, He told it will up to me I will do in 5 min don't worry sir when I opened an account and paid 5k in my account after that he is unreachable and KYC didn't happen.

                              Then I reached my base branch of HDFC Mohania, kaimur Bihar. After reaching there they have told teach signature to your mother otherwise 2 witnesses are required. so i have come back and taught my mother to sign (she is 53 yrs old) .

                              After that again visited the branch in the hot summer season which is 18km far g=from my home and KYC working staff told me after submitting the relevant document and got to hoe sir will do it by EOD and you will get your kit in 15 days.

                              Unfortunately didn't get anything and followed up around 45 days to do my KYC after that he is making nonsense excuses about missed your documents and you have to come for biometrics that is also not working in the branch.

                              my mother is in old age and we are misled by your staff for what you call we are providing every facility from home. same on HDFC bank staff behavior and hole HDFC Bank.

                              I urge you to please take relevant action on your staff and resolve my issues ASAP. otherwise, I will go socially and expose your Bank's behavior and services.

                              Note:
                              1. Bank staff name is Rahul.
                              2. HDFC Bank Branch Mohania
                              Address
                              Aghrorex Complex
                              Ramgarh Road
                              Mohania - 821109
                              IFSC Code: HDFC0002625
                              Phone No.: [protected]

                              Regards,
                              Azhar Ansari
                              Mob: [protected]
                              HDFC Bank customer support has been notified about the posted complaint.
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                                S
                                Sureshprabhashiva
                                from Visakhapatnam, Andhra Pradesh
                                May 13, 2022
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                                Address: Visakhapatnam
                                Website: www.hdfcbank.com

                                I was holding one HDFC credit card which was closed completely & obtained NOC 4 years back. HDFC failed to report the same to the EQUIFAX credit agency. This account is showing as high credit & write-off status. However 6 months back I have approached HDFC requesting for these corrections. I do not see any progresses. I have raised more than 50 service tickets via HDFC's customer support & their grievance department. I can see HDFC's negligence. They are not even bothering on this. Their grievance department is very unethical. Their behavior is unacceptable. I have been sending to & FRO more than 100 mails for these corrections.

                                Because of this kind of behavior with HDFC one of My current emergency loan got rejected & being suffering a lot. I do not have any way to getting this resolved. I tried a lot & waited, but no proper response from HDFC. I tried contacting their social media channels & reported this issue. HDFC doesn't even cares for their social reputation.

                                All I want is I need proper justice for all My sufferings & I need this EQUIFAX credit report to get updated with correct details.
                                HDFC Bank customer support has been notified about the posted complaint.
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                                  A
                                  Ashley Chettiar
                                  May 12, 2022
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                                  Hi, there was an un authorised amount debited from my account, earlier today at evening. An amount of ₹6000/- has been deducted in transaction to MCTF ATW. I had been at office at that time and my phone and cards were safely secured in my locker.

                                  Kindly help me in getting my money back.
                                  +1 photos
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                                    M
                                    manekar avinash
                                    May 12, 2022
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                                    Address: Hyderabad

                                    I'm an nri, and unfortunately due to time constraints I had to take a home loan on late January from hdfc which is tied to the project when I was in india. I've taken a 2×2bhk duplex. Before starting they promised 6.5 to 6.6% if cibil is 750, and 1 wk approval. I've applied for 1.4cr loan Initially submitted all documentation. After 1 wk asked to split the loan and open a 2nd application as it was 2bhks, I couldn't help myself but had to go with it due to time. I was asked to submit uk cibil score which was 900, Indian cibil 840 - both experian. After 3 wks theve sent approval letter with 6.8%. I've immediately raised a complaint as I was promised 6.5 or 6.6. The hdfc local rep for the project was rude unhelpful and said I dint have eligibility which was very frustrating. I had GPA and id documentation verification done personally at hdfc office. At the time of disbursal, there was a mistake in the GPA done in india so they've asked me to get new GPA notarised from UK and later asked me send 2 notarised copies of each document as I was in UK now. It dint made any sense but they said as it is 2 applications. I tried to convince them but to no use. Ultimately it took some more time lots of money to get the notarised documentation from UK. Finally one day I've got a mail on may6th to my complaints that they can offer 6.5% ROI but I was asked to pay 12500 inr fees which I had to say ok but dint knew any reasons. But without changing anything and as the Rbi hiked rates, they've increased my roi to 7.4% now.
                                    Although I've raised the complaint but they've not replied it. I do expect the rate to inc by 0.3 to 0.4 % but hiking it by 0.9% will cost me close to 8000inr extra emi and there seems to be no end to their exploitation. Can you please help in addressing this issue.
                                    Thanks
                                    +2 photos
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                                      V
                                      venkappa ganapa
                                      May 12, 2022
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                                      Address: Mole 591303
                                      Website: reliance digital

                                      I have purchased I phone 11 in reliance digital as no cost emi... but now charging emi on loan of credit card ... my card number is [protected]..
                                      and created a new loan account on my credit card...
                                      +1 photos
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                                        J
                                        Jignal Raval
                                        from Himatnagar, Gujarat
                                        May 12, 2022
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                                        Address: Himatnagar Gujarat

                                        Dear sir, . I received my salary in account but now show in hold pls release my salary I really need right now I have paid loan amount so I need pls do need full sir
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