HDFC Bank Complaints & Reviews

On 20th April 2022, I received a call from an HDFC employee (Ms Triveni-[protected]) from HDFC Sales Team offering INSTA Loan against my Credit Card. I was told that the Rate is 11.2%pm with no paperwork, no GST, no processing fees and the Lock-in period is only one month and loan can be processed immediately. And I took a loan of Rs.1.5 Lakh with a payback period of 24 months. I was told that my first EMI will be on June 9th with an EMI of Rs 7900 from then on 2nd due starts July 9th of 5600. I don't remember the exact figure but the amount is in the mentioned range only. When i checked my monthly statement, it was mentioned that my loan ROI is 15% with and First due is on May 19th 2022. I immediately contacted Ms.Triveni on this and she accepted that it was a misunderstanding from her side and she accepted that she gave wrong information to me. I immediately said I would like to close the loan as the T&C is completely different from what I was promised. Then, I was told to pay my Pre-Closure charges which I refused to do and she voluntarily accepted that I need not do so. Later on, she changed the stand that I need to pay the Pre-Closure charges. Then, I filed a CRM Complaint ([protected]) dated 02nd May 2022. Further to that I received a call from their sales Team confirming these details. I gave all the required information and I was told that I will get a call regarding my complaint. It's been 10 days since I raised this complaint and so far, I haven't received any msg or any call. When I checked the status of my complaint with HDFC Customer car, I was told that the complaint has been as I was not reachable. I never got a call or msg regarding this after 2nd May 2022 and without my concern HDFC bank has closed my complaint. In this modern high speed internet era in a Metro city, having a not reachable situation is never possible. If calls were not possible, at least a msg should have been sent. Its entirely unethical and lying from HDFC that they contacted me. Im ready to pre-close my loan but I will not pay any preclosure charges for the mistake or incompetence of HDFC employee. It's been 10 days that I raised this complaint, so far no solution has been given to me from HDFC Bank.

My payment of Rs 856 has been put on hold from HDFC side. it has been hold due to MiRevenue hold through GEFU. what's that type of hold is made by the HDFC Bank. If this hold due to e-Mandate then i cancelled all the e-Mandate which is not useful more me.
I request you to look into this issue and resolve it as soon as possible and make my amount release.

Thanking you
Your Happiest Customer
Sohil Sama.

Processing fee 5310 has been taken from us bt loan is not processed kindly refund becoz amnt is stuck from Feb month .

Hi,

I made a return for the product that i bought in amazon for 3299. Out of this, i paid 2072.25 from Hdfc bank UPI and remaining from amazon pay balance. I have received the money that i paid through Amazon balance . However, i haven't received the money that i paid from my bank account . Amazon shared the refund reference #[protected] . However, HDFC bank is unable to locate my refund and credit it in my account . amazon is asking me to file a dispute but HDFC bank is asking me to check with the amazon or beneficiary bank . As per amazon, the refund was processed on 1- Oct-2021, however, it is not being reflected till now. Please help me to get back my refund.

I applied for tslprb notification in the process of fee payment I paid to [protected]@hdfc amount 2400 rupees. Money deducted but application failed. So please refund my amount.

I have done the IMPS transaction of amount RS.4000 from my HDFC account savings account to other bank

I received transaction timed-out message on my register mobile, however the amount was deducted from my account and was not delivered to other end.

Can you please me with this issue asap as this is an urgent amount to be send to someone

My credit card statement dated[protected] is showing charges: OFFUS EMI, PRIN NB:06, [protected] (Ref# 09999999980502000202008) for Rs 10411.95

Statement[protected], charge: OFFUS EMI, PRIN NB:05, [protected] (Ref# 09999999980402000205608 for Rs 10283.46

Statement[protected], charge: OFFUS EMI, PRIN NB:05, [protected] (Ref# 09999999980402000205608 for Rs 10156.51

Statement[protected], charge: OFFUS EMI, PRIN NB:05, [protected] (Ref# 09999999980402000205608 for Rs 9907.28

What are these charges? kindly refund

card: 5523 65XX XXXX 6908

As i have paid my HDFC credit card due amount as per the April 2022 statement and after i paid multiple times through internet banking and at last i found that i over paid the amount to my credit card mistakenly when i came to know i requested to refund back to my account but they are asking for another one week time for resolution not even for the refund they still not confirmed, All the time when we have due from my side the banks high in responsive and multiple representatives contacts us for the payment due now when we need a assist they are taking so much of time for a solution to refund.
Kindly help me to refund my cash to my debit account.
HDFC credit card customer care Email id mentioned below
customerservices.[protected]@hdfcbank.com

We have cleared jumbo credit loan and amount fully paid to credit card loan.

and we required credit card noc and closure letter for our reference.

we send them regarding noc handwritten letter to them but no response already received them almost 10 days eariler but no response.

I deposited money in zerodha which was debited from zerodha back to my account due inactive status of my account. The money was debited from Zerodha’s end on 06/05/2022 under transaction no. N[protected] and it said the money should be in my bank account within 24 hours but it’s been two days now

Sir,
I have applied for home loan for rennovation work of my house at HDFC, Kottayam on January-2021.Processing fee of Rs.3540/- has been remitted.The property situated in two survey nos. so that two deeds and other supporting document submitted.But every day they are demanding for unusual documents.That also I submitted from time to time.But the loan was not sanctioned.
After 3 months on April last week I decided to withdraw the application.My time and money wasted for this loan at your bank

I applied loan from other bank within days it was get sanctioned.
Kindly see the matter seriously.

Sd
Vinod.K

"09/05/2022 Around 8:00 AM
Make a transaction of 2000 Rs. through net banking to third party beneficiary.
Amount is debited from my HDFC account but not credit to SBI bank account.
Just to check details i make another transaction of 10 Rs. and it was successful.
Please check whether amount is transferred to someone else account due to some error from my end or it's technical issue."

Hi Team
Dated 09.05.2022
I'm Saka Shanglhungam . My request with regards to HDFC bank credit card. I have been following up on customer care and sent many emails to customerservices.[protected]@hdfcbank.com." to cancel the restructured. I don't have any dues and requested to cancel the restructure from my credit card but they are not responding from there said simply respond when I called customer care again regarding cancellation about this, one of them says I have forwarded it to the concern person they will contact you within 15 days but still not call or anything happen again I followed up on customer care, this time they said that it will resolve in 15 Days.
Please look into this issue and resolve ASAP
Credit card no : last 4 digit 4022
Contact no: [protected]

Hi

I have recently opened hdfc account but not received welcome kit and i recently got email that it could not be delivered

I have recharged the amount around 299 on 02/05/2022 for vodafone mobile number through online payment method but amount has been withdrawn from my account but recharge was not activated hence reached again activated my network.

I uave bewn trying to regenerate my ipin so that i can logic through hdfc netbanking. Apparently the otp gets sent to my sms but not to my email id. Please resolve this as soon as possible

I have already paid my EMI through phone on 04/May/2022, but again EMI was deducted from my account on 07/May/2022 for Loan account Number:[protected].Let me know why this happened to me?

This is Dola. I had to block my debitcard and netbanking and upi transctions due to misuse of my saving account. When the problem was sorted, i raised request at bank to unblock netbanking and upi and for new debitcard.
I got the new debitcard and it is working and netbanking is also unblocked and i am able to transact.
But I am not able to send money via upi transaction such as phone pe, gpay etc. Since my upi is not unblocked am not able to make transactions. I had raised complaints through phonebanking and also visited the bank branch. But every time they say they donot have any solution to this.
So kindly request you to sort out my problem as soon as possible.

This is regards to offus EMI charging for my HDFC credit card ending with xxxx9034 without any communication and I have not taken any of the loan against my credit card and sum of the amount blocked for this offus EMI

Could you please check and advise on this matter.

I am Parth Gandhi.My father issue credit card from hdfc Bank which has credit card limit has Rs.103000 and already employed told him that credit card is free and it's free from any applicable charges.then two days ago, we withdraw RS.1000 from hdfc ATM bank and today I show unbilled payment is Rs.1000+ 590 (invalid charges) ans we never heard about this unnecessary charges from hdfc employees and please free us from this unnecessary charges Rs.590 so please solve this problem as soon as possible.