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HDFC Bank Complaints & Reviews

2.9
Updated: Aug 21, 2026
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HDFC Bank reviews & complaints page 121

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A
Aishwarya5795
from Mangalore, Karnataka
Nov 3, 2022
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My credit card is showing a charge: offus emi,
for INR 4541.70 and it is converted to emi for which there is charges of 199 INR. I haven't heard name OFFUS and this was not initiated by me. When I looked up on internet, I see that it's a known issue for all the customers of HDFC Bank, HDFC bank still haven't resolved it. SCAMMERS!!!

I want it to be reversed as early as possible and the emi loan has to be closed
HDFC Bank customer support has been notified about the posted complaint.
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    R
    rinuthomasliya
    from Thiruvananthapuram, Kerala
    Nov 2, 2022
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    Address: Thiruvananthapuram, Kerala

    Hi HDFC Bank,

    My name is Rinu Thomas. My account number is [protected]. This was my salary account and now I am not using it as a salary credit account. I have been settled in London for the last 6 months and am having some issues with this account now. Amount 29.5 is getting deducted and I don't have any idea about this. This is very bad and unprofessionalism as a reputed worldwide bank shouldn't be doing this. Request to reverse the charges. I am having 2 loans with you so that I am keeping this account. If things are happening the same and I am debiting hidden charges, I should transfer my loan to another bank which leads me to close an account with you. Also you are holding an amount of 29236 rupees for something I couldn't understand. I need that money back in my account as well. I tried many times to connect with you and did not find a solution. As I am abroad I send my siblings to the bank. but the bank said they do not know the proper reason and they asked me to come to India which is hard on these days.

    Only after I get a solution from your side, I can add my loan amounts every month. Do something immediately or else I should think of having an account with you. Also I should say HDFC has a bad connection with people who live abroad.

    Thank you
    HDFC Bank customer support has been notified about the posted complaint.
    Nov 07, 2022
    Updated by rinuthomasliya
    I didn’t geny updates for this
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      M
      from Dharamsala, Himachal Pradesh
      Nov 1, 2022
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      Address: HDFC

      I maid a transaction of approx 9500 using credit card, and used the EMI option. Now this amount was debited from my card, and I repaid the whole amount in same day.

      Now, after some days they add this extra same amount in my card, convert it as an EMI and expect me to pay the same amount again. Outrageous.
      HDFC Bank customer support has been notified about the posted complaint.
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        M
        Manakshrag
        Oct 31, 2022
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        Hi HDFC Bank,

        Inspite of insisting HDFC Bank not to trouble me for personal loan I am still getting the calls. I am once again requesting you not to call and Harass me for any personal loan. I am sharing you the details below from the number I received the call.

        Hope you will understand and stop calling me in future.

        The number on which the call was received----[protected]
        ▪️ Date and Time of the call--31/10/2022 at 02:37PM
        ▪️ Caller’s Number / Number from which the call was received---[protected]
        ▪️ A product which was marketed during the call--Personal Loan
        HDFC Bank customer support has been notified about the posted complaint.
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          K
          Krish_17
          Oct 31, 2022
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          Dear Sir/Mam,

          I had used HDFC Bank credit card which comes to me with my salary account. I used the card for 4 years and paid on time. But my company closed south region branch (Techzone). So that I got fired from job. On next couple of months i paid minimum dues because of no job. Then i contacted customer care and asked for settlement, they said me to pay minimum due for the month and they will make my dues as EMI. But after paid minimum due when i contacted them, they said it's not possible. And i asked for settlement also they said, if bank want only they will close the settlement. After couple of months i got cal from one agency and he met my mother and asked them to pay however. My mother promised for 50k as i used and late payment everything was around 1, 23, 000. But they made settlement of 1, 05, 000. I rejected that, then i got cal from the same person and shouting me for rejecting the settlement. They asked me to accept the same. And i promised of paying 50k in 6 month slot. Then i paid rs. 43500 in 5 months. Last month no one contacted me, even i called they didn't responded. But after that they are asking me to pay 60k. I explained them. But currently they are asking me to pay 2, 82, 000. Even I'm not having a proper job still I'm struggling they are threatening me. Because of the threatens my mom itself not well too. Currently I'm able to pay only 35k. That was also my previous organisation PF amount. I am searching for permanent job. So i request to help me to close.
          HDFC Bank customer support has been notified about the posted complaint.
          Nov 02, 2022
          Updated by Krish_17
          Still now no update from Bankside. Really I'm feeling depressed because of the way they are treating me.
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            A
            Anitta Ancel
            from Chennai, Tamil Nadu
            Oct 30, 2022
            Resolved
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            Resolved

            Address: Kalpetta

            My salary account has been blocked due to undelivered welcome kit. But they didn't intimate till now. I updated the address correctly. I don't know why it's been blocked. Now my salary is hold. Please do the needful.
            Dec 11, 2022
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
            Verified Support
            Nov 01, 2022
            HDFC Bank Customer Care's response
            Dear Customer,

            Thanks for connecting with us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to submit the complete concern along with the necessary details for further assistance. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

            -Anay
            HDFC Bank Customer Assistance
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              A
              arunalo
              from Kolkata, West Bengal
              Oct 30, 2022
              Resolved
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              Resolved

              I received a PVR Gift Voucher using my HDFC credit card, but it didn't work when I tried to redeem it at http://www.pvrcinemas.com (I also tried at bookmyshow, and it didn't work). While booking ticket from the site, I received this error message (screenshot attached)- "Invalid promocode". The voucher value was Rs. 200.

              I tried to call customer care while booking my ticket, but the call center is not active 24 hrs so nobody replied. It was not a pleasant experience at all. Still, as a fair compensation, I am requesting you to credit Rs. 200 to my bank account and mark the voucher code as used. Below are the details:

              Brand: PVR
              GC ID: GNM29349692

              Please let me know if you need any other details to verify and make the payment.
              Dec 4, 2022
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Verified Support
              Nov 01, 2022
              HDFC Bank Customer Care's response
              Dear Customer,

              Thanks for connecting with us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to submit the complete concern along with the necessary details for further assistance. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

              -Anay
              HDFC Bank Customer Assistance
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                D
                Durai Raj V
                Oct 30, 2022
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                Address: Vridhachalam

                Ad hoc statement charge rs 236 have been deducted on 16 Oct 2022 from my hdfc salary account without any information.

                How can bank deduct money without any acknowledgement.

                So i need clear clarification from hdfc bank and reverse my rs 236 to my account

                270922-MIR[protected]
                Value date: 16 Oct 2022
                HDFC Bank customer support has been notified about the posted complaint.
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                  B
                  bhuvenesh kumar
                  Oct 30, 2022
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                  Hi Team,
                  This is very disapponting that Check for credit card payent has been deposited in Gaur City 2 Branch( HDFC bank Check Only -374999) for credit card payment on 12 th October 2022 . Till now the payment is not being reflected anywhere. When I check with branch they said it is being collected send to credit team for clearnce, they dont tract credit card payment checks.
                  They have record with them at branch.
                  I called many times customer care, they dont have any record for my check .

                  Regards
                  Yogesh Choudhary
                  [protected]
                  HDFC Bank customer support has been notified about the posted complaint.
                  Oct 30, 2022
                  Updated by bhuvenesh kumar
                  Wrong Check was deposited as confirmed by the bank ---No Action required
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                    U
                    udme20
                    from delhi, Delhi
                    Oct 30, 2022
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                    I received a message on 30th oct 2022 at 12:33 pm that otp is 328731 for txn of 23391.31 at paytm rental on hdfc card.

                    After a few seconds amount got debited - 23391.31 from my card ending with 5732 at paytmren5289173 which i have no idea about.

                    I immediately called the hdfc bank within 5 minutes and as blocked my card.

                    I don't understand without otp how can be transaction is successful.

                    When can i get the complete refund, so i can apply for a new card.

                    Please find the attached proof.
                    HDFC Bank customer support has been notified about the posted complaint.
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                      S
                      Subhendu 2612
                      from Hyderabad, Telangana
                      Oct 30, 2022
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                      Hello Team,

                      Rs. 550 extra charged on 2nd September 2022 credit card bill. Requesting to waive off my 550/- which was already paid. My credit card limit was 50000/- and I used less than amount.
                      Hope my request will taken a correct action. Or else I will close my credit card and find some other market lenders credit cards bank.

                      Regards,
                      Subhendu Karmakar
                      HDFC Bank customer support has been notified about the posted complaint.
                      Oct 30, 2022
                      Updated by Subhendu 2612
                      Please check attached credit card bill for reference.

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                        S
                        Sameer_13
                        Oct 29, 2022
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                        Address: 469,gangubai chawl,lighthouse road,uttan, bhyander (west)

                        I had open the salary account in 2019 but somehow i stop using the account after 1 year. and later it got converted into saving with min. 10k average monthly balance, it got negative around 700+ so the bank told me that somehow you have to pay the amount and i got agree with that and paid it and i converted the account into salary.
                        In the month of october 2022 bank charge me again with 950+ as an AMC
                        HDFC Bank customer support has been notified about the posted complaint.
                        Dear Customer,

                        At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details and details of the charges for us to help you with the solution.

                        -Anay
                        HDFC Bank Customer Assistance
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                          P
                          Prashant Nish
                          Oct 29, 2022
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                          Amount has been held on Gefu MiREVENUE 1136.

                          Can i get any clarification on why the amount has been on hold
                          HDFC Bank customer support has been notified about the posted complaint.
                          Dear Customer,

                          At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                          -Anay
                          HDFC Bank Customer Assistance
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                            P
                            pradeep_jain55
                            from Bengaluru, Karnataka
                            Oct 29, 2022
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                            It's been 120 days as promised 4000/- cashback not credited still.

                            Transaction ID - 202207021112128001101683
                            Transaction date - 02 July 2022
                            Credit Card Ending with 5810
                            HDFC Bank customer support has been notified about the posted complaint.
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                              P
                              Prince Beniwal
                              Oct 29, 2022
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                              Address: HDFC Bank Limited , Tonk road , jaipur

                              Please unhold my deposits inr balance of 3700/- .
                              A/s no - [protected]
                              HDFC Bank customer support has been notified about the posted complaint.
                              Dear Customer,

                              At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                              -Anay
                              HDFC Bank Customer Assistance
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                                J
                                Jsn3
                                from Ghaziabad, Uttar Pradesh
                                Oct 29, 2022
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                                Alert!HDFC Bank Mandate reference no: HDFC[protected] issued to SMC GLOBAL SEC LTD with value Rs. 50000.00 and frequency ADHO is received today for processing.

                                I got above message today morning this kind of mendate is not initiated by my brocker SMC G or me. Please stop this mandate or transaction immediately.
                                HDFC Bank customer support has been notified about the posted complaint.
                                Dear Customer,

                                At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details and the screenshot of the message for us to help you with the solution. Once you receive the auto-generated acknowledgment, please forward the screenshot of the error/transaction/email or SMS.

                                -Anay
                                HDFC Bank Customer Assistance
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                                  G
                                  Gowthamkarthick7
                                  from Sivakasi, Tamil Nadu
                                  Oct 29, 2022
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                                  Almost three times in a month have been charged Rs. 531 as .ACH debit return charges without any reason. Why it has been deducted for thrice a month (October 2022). Even though, all the transactions happened on time.
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Dear Customer,

                                  At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details and details of the charges for us to help you with the solution.

                                  -Anay
                                  HDFC Bank Customer Assistance
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                                    M
                                    Mohd sefal8
                                    Oct 28, 2022
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                                    Address: Tirwara

                                    Money debit my bank account 3 transaction 531, 649, 590 please help me and refund my money
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Oct 28, 2022
                                    Updated by Mohd sefal8
                                    Money debit problem

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                                      S
                                      Satish00
                                      from Panipat, Haryana
                                      Oct 28, 2022
                                      Resolved
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                                      Resolved

                                      Address: Panipat

                                      They always cut my account balance or in minus mode like 7000, 2400, 4800 etc.
                                      I dont know why?
                                      Please ask them to return my money.
                                      I have attached the snapshot as proof.
                                      Dec 17, 2022
                                      Complaint marked as Resolved 
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      Oct 30, 2022
                                      HDFC Bank Customer Care's response
                                      Dear Customer,

                                      At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details and details of the charges for us to help you with the solution.

                                      -Anay
                                      HDFC Bank Customer Assistance
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                                        B
                                        Bhargavi.ch
                                        from Hyderabad, Andhra Pradesh
                                        Oct 28, 2022
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                                        Amount 29.5 is getting deducted with the description eaw dec chg (Atm withdrawal charges) on dated 28.10.2022 eventhough my account was opened as salary account and was said there will be no sur charges for any no of withdrawals from atm other than hdfc. There were no intimation regarding the policy change if any also. This is very bad and unprofessionalism as a reputed worldwide bank shouldn't be doing this. Request for reverse the charges
                                        HDFC Bank customer support has been notified about the posted complaint.
                                        Dear Customer,

                                        At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details and details of the charges for us to help you with the solution.

                                        -Anay
                                        HDFC Bank Customer Assistance
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