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HDFC Bank Complaints & Reviews

2.9
Updated: Nov 26, 2025
Complaints 32872
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18415
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HDFC Bank reviews & complaints page 121

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R
rsingh18
from Pimpri, Maharashtra
May 6, 2022
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Address: Pune

HI Team,

I am Richa SIngh seeking for your help to resolve this issue.

There is some transaction activity happened from HDFC bank. They have deducted my amount, i:e 3097 rs with below Transaction description:
AUTOPAY THANK YOU (Ref# ST220960083000010118351)

Why you guys have charged me unnecessarily without informing me anything. This is really ridiculous.

Please contact me on given no:
[protected]
HDFC Bank customer support has been notified about the posted complaint.
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    S
    Srujan kumar b
    from Miryalaguda, Andhra Pradesh
    May 6, 2022
    Resolved
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    Resolved

    Hello HDFC,
    2 years back I lost my debit card. As a security measure all of my payment methods were blocked. After reactivation of my account everything was enabled except one thing. I am unable to make payments using UPI since then. It always says bank declined the payment. I ve been to banks but no one was unable to help me.
    Whom should I contact for this. Please help me. I am facing minimum balance charges for transferring money to other accounts for making payments. Please someone help me on this.

    Thanks in advance.
    Jun 7, 2022
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    Verified Support
    May 07, 2022
    HDFC Bank Customer Care's response
    Dear Customer,

    At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

    -Anay
    HDFC Bank Customer Assistance
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      R
      Rikil Kumar Verma
      May 6, 2022
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      Address: 188 Kaisth Jaswant Nagar

      Sir mene ek transaction kia tha 15fab ko vo ki galati se kisi dusre ac me ho gya tha mene bank me complaint ki mujhe bank ne 2 month ka time Diya tha jo ki usse kahi zyada ho gya hai pr mujhe avi tak koi response nhi mila h bank se me bank me kafi bar ja chuka hun bank name HDFC branch Jaswant nagar Etawah Uttar Pradesh pin code 206245
      HDFC Bank customer support has been notified about the posted complaint.
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        A
        Abdul M Ahmed
        May 5, 2022
        Resolved
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        Resolved

        I haven't performed any transactions yet money has been debited from my account

        INR 2403.40 debited to HDFC Bank A/C No XXXXXXXXXX8731 towards Razorpay software pvt ltd / [protected] with UMRN HDFC[protected]

        Refund Needed
        +1 photos
        Jun 8, 2022
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
        Verified Support
        May 07, 2022
        HDFC Bank Customer Care's response
        "Dear Customer,

        At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

        -Anay
        HDFC Bank Customer Assistance
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          M
          Madhu Pallikara
          May 5, 2022
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          Hello sir
          Please send me a copy of the "no objection certificate" for the settlement that was done on my hdfc bank credit card.
          I would also request you to please clear my name from cibil as the settlement was successfully closed before the the end date. My details are mentioned below.
          Name : Madhu P
          Registered mobile number: xx
          Contact n umber: [protected]
          Mail : madhu.[protected]@gmail.com
          Pan number : ANPPP8316G
          HDFC Bank customer support has been notified about the posted complaint.
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            S
            Sahithivadla
            from Hyderabad, Telangana
            May 5, 2022
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            I placed an order in bewakoof for a shirt on 5 th may, 2022 at 5:45pm . I made the payment via phone via . The transaction I'd in phone pe is T2205051745338434978074.
            The amount that got debited is 499rs .. it looks like a bank issue .kindly assist with the issue.
            HDFC Bank customer support has been notified about the posted complaint.
            Dear Customer,

            At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details and the transaction details for us to help you with the solution.

            -Anay
            HDFC Bank Customer Assistance
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              S
              Shraddhs
              from THANE, Maharashtra
              May 5, 2022
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              This is with reference with my new debit card ending with 1872 which is associated with my savings bank account no [protected]. But i would like to inform you that the said card has not reached out to be me still now but in net banking the status of the card ending 9976 is showing as active. How can this be possible where the card has not reached to me and i have not performed any activation process for the card ending 1872. Further i haven't receive any courier details after the card is dispatched so that i can personally track the card.
              HDFC Bank customer support has been notified about the posted complaint.
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                S
                ShantanuSha
                from Udhampur, Jammu and Kashmir
                May 5, 2022
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                Purchased an iphone almost 4 months back using my hdfc debit card opting for the 6000 rs cashback offer. The cashback was supposed to get credit within 120 days but its been more than that and i haven't recieved my cashback yet. Please help me with this. I have all the required bills with me and the hdfc customer care is not very easy to approach.
                HDFC Bank customer support has been notified about the posted complaint.
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                  G
                  gsharm2
                  May 5, 2022
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                  Hi
                  i had purchased iphone 13 in dec 2021 and i purchased it through HDFC debit card EMIs option . As per the offer, 6000 has not been credited to my account and it has been more than 120 days and 5 EMIs are already being debited .
                  HDFC Bank customer support has been notified about the posted complaint.
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                    A
                    ALEXANDER SHARMA
                    May 5, 2022
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                    Address: Gram+post-balua dist-deoria

                    Name-Ankush kumar mobile no -[protected] my cancel hdfc bank debit card emi
                    HDFC Bank customer support has been notified about the posted complaint.
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                      A
                      ALEXANDER SHARMA
                      May 5, 2022
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                      Address: Gram+post-balua

                      My hdfc debit card emi cancel this product
                      HDFC Bank customer support has been notified about the posted complaint.
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                        V
                        Vijay28041994
                        from Chennai, Tamil Nadu
                        May 5, 2022
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                        I transfered 3040 rupees for EMI to other Bank. But the money got stucked and the transaction got timed out. I cannot able to contact customer care. Why this happened on emergency situation?
                        +1 photos
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                          C
                          Clinton R
                          May 4, 2022
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                          Alert!HDFC Bank Mandate reference no: HDFC[protected] issued to Razorpay software pvt ltd with value Rs. 30000.00 and frequency ADHO is received today for processing.
                          +1 photos
                          HDFC Bank customer support has been notified about the posted complaint.
                          Alert!HDFC Bank

                          Mandate reference no:

                          HDFC[protected] issued to Razorpay software pvt ltd with value Rs. 36090.00 and frequency ADHO is received today for processing.
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                            L
                            Lord of Devils
                            May 4, 2022
                            Resolved
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                            Resolved

                            Address: Greater Noida Branch

                            Half a month ago, I purchased a course from Simplilearn worth Rs. 36000 which I paid through debit card Emi. Later I realised that there are two debit card EMIs showing on my account. I called the bank and they said the transaction was done on the same platform and it's a duplicate Loan. They first advised me to contact Simplilearn to refund the amount. On contacting Simplilearn, they clearly said that they did not receive any duplicate payment from me. When I first filed a complaint with the HDFC loan team, they asked for a week to resolve the concern and when they got back to me, there was no resolution. All they said is that the two payments were done as per the process. Two payments was the issue and they were simply repeating my concern to myself.

                            Since then, I have been asking them to provide me the transaction IDs for both the payments since it does not reflect on the bank statement. They have not responded yet and my emi due date is tomorrow. I called their customer care multiple times but they say they cannot help and haven't even returned the call as they promised to share the transaction IDs. This is not the first time I've had issues with this bank. They have the worst class of customer service.

                            I am hoping to get this situation resolved asap because if I am unable to pay the duplicate EMI amount by the time they resolve this issue, it will hit my CBil score and that would be another stress for me.
                            Jun 7, 2022
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
                            Verified Support
                            May 05, 2022
                            HDFC Bank Customer Care's response
                            Dear Customer,

                            We sincerely regret the inconvenience caused. We are looking into your emails and will revert to you on or before May 06, 2022. Request your patience in the interim.

                            -Ajay
                            HDFC Bank Customer Assistance.
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                              N
                              NAGENDER PAL
                              May 4, 2022
                              Resolved
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                              Resolved

                              Toll @175 deducted automatically while vehicle at the parking in the night. (1 may 2022 time 01:39am)
                              I had try for customer support of HDFC bank.
                              They required mail against this. I sent the mail buy not response get yet.

                              Again try to connect customer care they also required email with proper details like SMS, mail and vehicle RC etc while it verify all details o[censored]s. Like address, registered mobile, registered vehicle etc.

                              I sent one more mails same as to follow instructions.

                              But did not get my refund amount yet.

                              They make the process completed any not responsive either bank fast tag is not secure.

                              They are not defined any technical reasons for this.

                              It take more then 3 working days but refund not get.
                              +1 photos
                              Jun 5, 2022
                              Complaint marked as Resolved 
                              HDFC Bank customer support has been notified about the posted complaint.
                              Verified Support
                              May 04, 2022
                              HDFC Bank Customer Care's response
                              "Dear Customer,

                              At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                              -Anay
                              HDFC Bank Customer Assistance "
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                                M
                                Malshetwar Opticals
                                from Aurangabad, Maharashtra
                                May 4, 2022
                                Resolved
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                                Resolved

                                We have a HDFC BANK EDC Machine at our Optical Shop with TID No. 48047758. We are doing business of 8-10 lakhs with the machine. we almost require 1 paper roll per day for the transactions to print. We have also complained many times to complaint division, however there is no response from them. Kindly guide what should we do Or else we may be forced to stop the usage of EDC Machine.
                                Jun 7, 2022
                                Complaint marked as Resolved 
                                HDFC Bank customer support has been notified about the posted complaint.
                                Verified Support
                                May 07, 2022
                                HDFC Bank Customer Care's response
                                Dear Customer,

                                We sincerely regret the inconvenience caused. This is not the experience we want you to have. We have forwarded your query to the concerned team for further action. Our officials will contact you by May 10, 2022. Request your patience in the interim.

                                -Ajay
                                HDFC Bank Customer Assistance
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                                  A
                                  Anushtha Wangnoo
                                  May 4, 2022
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                                  Address: Jammu

                                  I haven’t received my new ATM pin.
                                  I have just open my account in HDFC but I haven’t received any pin and I want to generate a pin so kindly let me know about the pin generation.
                                  thank you so much
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Dear Customer,

                                  At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                                  -Anay
                                  HDFC Bank Customer Assistance
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                                    A
                                    AvinashArjuna619
                                    May 4, 2022
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                                    Address: 26-9-422/3 opposite to shree vashista jr.college, B.V.nagar, Nellore

                                    I have a salary account with HDFC Bank. I have started with sip in mutual funds using auto-pay option. I have maintained sufficient balance for SIP in SIP due date. i have been charged ACH debit return charges of RS 531 (2 times) and total RS 1062 is deducted from my account.

                                    Please help me resolve this. People are losing trust in public banks and now these banks also!!!. Although it doesn't make a difference to hdfc bank for sure, but i will close my account if it is not returned. If auto debiting is a service you provide as a bank, then it is your duty to inform me of the charges for the same. Heights of fraud. You must give me a warning that if funds are insufficient you will be charged. Nothing was there.

                                    Please please help me resolve this and return my money.
                                    +2 photos
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    May 14, 2022
                                    Updated by AvinashArjuna619
                                    Could some one please check and help on this issue
                                    Didn't received any update from bank. Could someone please check and help us on this
                                    Again debited ACH Debit return charges this month. Didn't received any updates from HDFC Bank

                                    Please check and help us
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                                      G
                                      Gursewakmann
                                      May 4, 2022
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                                      Resolved

                                      Hi hdfc has 46000 put hold on my accounts i need this money for my mom operation and mo body is responding me even bank too.. please resolve this i gonna loose my mom because of this money
                                      +1 photos
                                      Jun 8, 2022
                                      Complaint marked as Resolved 
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      May 05, 2022
                                      HDFC Bank Customer Care's response
                                      Dear Customer,

                                      We sincerely regret the inconvenience caused to you. We have forwarded you issue to the concerned team for further action. Our officials will contact you by 09 May, 2022. Request your patience in the interim.

                                      -Ajay
                                      HDFC Bank Customer Assistance
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                                        R
                                        resingh09
                                        May 3, 2022
                                        Resolved
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                                        Resolved

                                        MY PRAN IS FROZEN and i am unable to make any contributions. Not able to get the contact for HDFC bank to get this resolved.
                                        Jun 4, 2022
                                        Complaint marked as Resolved 
                                        HDFC Bank customer support has been notified about the posted complaint.
                                        Verified Support
                                        May 04, 2022
                                        HDFC Bank Customer Care's response
                                        "Dear Customer,

                                        At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                                        -Anay
                                        HDFC Bank Customer Assistance "
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