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HDFC Bank Complaints & Reviews

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Updated: Jul 8, 2026
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V
vasudev7
from Bengaluru, Karnataka
Oct 14, 2016
Resolved
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Resolved

Address: 560061

I am having normal saving bank account since 10 years and now they have charged me quarterly around 150/ (from March 2016 and I have lodged the complaint and till date not refunded)- in the name of program management fee which i do not know what it is and charged without my consent and also not sent any notification to us.

I am sure they have charged this for millions of account holders and they know very well that only few account holder ( less than 5%) will verify and claim for refund. This is noting but cheating and legal terms it is a criminal offence.

Hence I request you to take up the matter and get refund for me and as well as all the account holders.

I appreciate your urgent action on this regard.
Nov 15, 2016
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Oct 15, 2016
HDFC Bank Customer Care's response
Dear Customer,
We would require some of your details to check this on our end. Kindly write to us from registered email ID at [protected]@hdfcbank.com with your customer Id, issue details, charges detail and registered contact number, mentioning Reference Id TTU15101603 in the subject line for us to assist you better.
-Bejoy
HDFC Bank Customer Assistance
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    K
    karthikvip
    from Bengaluru, Karnataka
    Oct 14, 2016
    Resolved
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    Resolved

    Address: Bangalore, Karnataka

    Hi,
    Amount 26.82 and 28.07 has got deducted from the current account and salary account respectively with the description nwd dec chg (atm withdrawal charges) even though my account was opened as salary account and was said there will be no sur charges for any no of withdrawals from atm other than hdfc.
    There were no intimation regarding the policy change if any also. this is very bad and unprofessionalism as a reputed worldwide bank shouldn't be doing this.
    Nov 14, 2016
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    Verified Support
    Oct 14, 2016
    HDFC Bank Customer Care's response
    Dear Customer,

    Regret the inconvenience caused.

    Request you to provide us your customer Id/account number, charge details and registered contact details at [protected]@hdfcbank.com. Please mention Reference Id TTU[protected] in the subject line. Our concerned team will get back you.

    -Natasha
    HDFC Bank Customer Assistance
    HDFC stands for (Highly Disgusted For Customers)...blood sucker, , , , ,
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      H
      harsheta shetty
      Oct 14, 2016
      Resolved
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      Resolved

      Address: Bangalore, Karnataka, 560100

      Since october 2015 my debit card has been blocked for online transaction. once it got blocked i received a msg saying it will be unblocked in 24hrs which never happened.several times i have droppped mail regarding the same issue but no action have been taken, and online transaction is so very important in present day .. but due to careless behaviour of bank i am not been able to use my debit card.

      and to add to that '3RD PARTY CASH TXN INC ST & EC 061016' particular reason they have been charging 115 every month from my account.

      can they please elaborate is it for neft transaction and if yes, then how many free neft transaction can be performed every month
      Nov 14, 2016
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
      Verified Support
      Oct 14, 2016
      HDFC Bank Customer Care's response
      Dear Customer,

      We would require some of your details to check this on our end. Kindly write to us at [protected]@hdfcbank.com with your customer Id/debit card number, charges details and registered contact number, mentioning Reference Id TTU[protected] in the subject line for us to assist you better.

      -Natasha
      HDFC Bank Customer Assistance
      Trying to call customer care Hdfc not working or always call is cut after submission of correct details not done
      Hello,

      I have two policy with HDFC Life.I have paid the 1st premium of 1 lakh each in OCT 2015.

      I would now like to surrender it. Please tell me procedure as to how i can go about it.

      I want my refund back asap.

      Regards
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        C
        ckkantheti
        from Hyderabad, Telangana
        Oct 14, 2016
        Resolved
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        Address: 500067

        Amount deducted from account without intimation which is not in use, we have been asking for the statement of the credit card no proper response from HDFC executive even thought we go branch and ask for it.
        since i am requesting for help and they again deducting amount and executives are not at all responding properly on time as i got struck with my mother health issues, is this how bank responds when their is urgency.
        Nov 14, 2016
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
        Verified Support
        Oct 14, 2016
        HDFC Bank Customer Care's response
        Dear Customer,

        Kindly write to us at [protected]@hdfcbank.com with the credit card number, charges details and your registered contact details with the reference Id TTU[protected] in the subject line. The concerned department will assist you.

        -Natasha
        HDFC Bank Customer Assistance
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          A
          Amit1865
          from Boisar, Maharashtra
          Oct 13, 2016
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          Address: 122002

          Hi team,

          I was open a sallary account but due to some personal problem my salary has been not credited in my account after some months bank charged non mantaince charges in my account but as per rbi bank will not charge non maintace charge in saving or sallary account so i request to you please provide reversal my balance and stopped non maintance charged. If i am not given reversal so i will give a complain in banking ombursment or rbi.

          Thanks

          Amit kumar
          Cstomer id 54966885
          [protected]
          HDFC Bank customer support has been notified about the posted complaint.
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            N
            Narinder Singh Heer
            from Srinagar, Jammu and Kashmir
            Oct 13, 2016
            Resolved
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            Resolved

            Address: 144102
            Website: www.hdfcbank.com

            Dear sir,

            Few days ago my brother deposited 11000 rs in my saving acount in hdfc branch, and after one day i came to know that they deducted 115 rs for that, what kind of bank is this..
            What we call it sucker bank, thug bank, corrupted bank or illegitimate bank.

            I am appealing to all the people here dont go for hdfc bank, go to icici or sbi.. Hdfc is a sucker bank.,
            Also convince to your dear and near ones dont go for hdfc..
            Oct 16, 2016
            Complaint marked as Resolved 
            Thanks for all...HDFC resolved my query and reversed the money to my account...
            HDFC Bank customer support has been notified about the posted complaint.
            Verified Support
            Oct 14, 2016
            HDFC Bank Customer Care's response
            Dear Customer,

            To help you with kindly write to us at [protected]@hdfcbank.com with your customer Id/account number, charges details and registered contact number, mentioning Reference Id TTU[protected] in the subject line for us to assist you better.

            -Natasha
            HDFC Bank Customer Assistance
            Oct 16, 2016
            Updated by Narinder Singh Heer
            Natasha ji please print the pamphlets and give to customer when they come for account opening...best thing you can do to us...atleast customer should know what he is getting and what he will lose...
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              G
              Goutham Reddy v
              from Hyderabad, Telangana
              Oct 13, 2016
              Resolved
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              Address: Hyderabad, Andhra Pradesh, 500018

              I have HDFC credit card 489377XXXXXX6577 but i lost this card so i Hotlisted this card from my net banking. For this card i have paid due amount 2765 on 06 October 2016 before due date. The lost credit card is replaced with new credit card 489377XXXXXX2377 but now for this card it is showing 3025 due amount. The Rs 2765 amount is debited from my hdfc account but it is not credited to credit card. So can you please credit this amount either to credit card or to my accout.
              Nov 15, 2016
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Verified Support
              Oct 15, 2016
              HDFC Bank Customer Care's response
              Dear Customer,

              Please mail us at [protected]@hdfcbank.com with Ref ID: TTU14101610 in the subject line from your registered email id along with your registered mobile number and payment details for further assistance.

              -Bejoy
              HDFC Bank Customer Assistance
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                A
                agkmurthy1964
                from Hubli, Karnataka
                Oct 13, 2016
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                Address: Hyderabad, Andhra Pradesh, 500047

                On 22/9/16 i made an online payment of rs. 5166\- to hdfc bank in connection with the credit card no.[protected] vide icici sb account. Icici bank made the payment vide their payment no. Bil/[protected]/visa#/hdfc. But till today the same is acknowledged by you nor i credit from icici bank. Today i received a warning from your bank to make payment of rs.10, 093.21 to avoid delinquent status. Im deeply hurt and i made payment for 11, 000/- at 2.40 pm. And this is not the first time that this is happened to me. Not knowing the reasons, i would like to gracefully close my credit card account early. Kindly send me the total balance due to your bank so that i can make payment and close the chapter with your bank.
                HDFC Bank customer support has been notified about the posted complaint.
                Applied :14.09.2016
                application no:cc28182475
                no response till now
                Hdfc is deducing 690every monthsince may.
                jun, july, Aug, Sep, 2016 - amb chrg incl st & cess for jul2016 690.

                please resolve my query as soon as possible.
                i
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                  N
                  Nithi Suman
                  from Arakkonam, Tamil Nadu
                  Oct 13, 2016
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                  Address: 604406

                  Dear sir/madam,

                  I transferred rs.500 to a HDFC account and i got a message that it debited. But the person didn't get it. its been more than 12 hours sir. It is a neft transaction.
                  The beneficiary name i added was not the account holder name. The acccount no. name is sri vidhya but i included her brother name. is there a problem in it?

                  Kindly help me in this problem. its a top urgent. i attached transaction id for your perusal.

                  hdfc holder account
                  Name:sri vidhya
                  Acc.No:[protected]
                  Branch:kancheepuram(TN))
                  Bank:hdfc bank

                  My account
                  Name:C.Suman
                  Acc.No:[protected]
                  Branch:Teynampet(TN))
                  Bank:Central bank of india

                  Thank you,
                  Suman
                  [protected]
                  HDFC Bank customer support has been notified about the posted complaint.
                  Dear sir,
                  Name- sajidhusain sarafathusain saiyad
                  loan account[protected]
                  mo-[protected]
                  Birth of date-14/02/1976

                  in this case current month Emi not debited in my account as my knowledge so pls look into the same ..if Ecs is bounce in my account then pls inform to me how can I pay my emi ? pls guide for same..

                  thanks &Regards
                  sajidsiyad
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                    B
                    Baghel2016
                    from Mumbai, Maharashtra
                    Oct 13, 2016
                    Resolved
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                    Resolved

                    Address: Panchmahal, Gujarat, 244702
                    Website: www.hdfcbank.com

                    Dear sir,
                    I have salary a/c in hdfc bank, a/c no-[protected], currently i am working in fulletron india credit co. ltd in godhra branch in gujrat, in the date 02/07/2016 hdfc bank was deduct from my salary ac rs.4082 for amb chrg but my account was salary ac. so i was gave the written application in hdfc bank godhra, panchmahal, gujrat to branch manager on date 01/08/2016 for return my charge.
                    But branch manger was not any responses till date & i was many time visit hdfc branch godhra, but till now my amb charge was not return.

                    So please requested you return my amb charge rs.4082 & help me.
                    Regards,
                    Yudhishrhir singh baghel
                    Mob-[protected]
                    Nov 16, 2016
                    Complaint marked as Resolved 
                    HDFC Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Oct 16, 2016
                    HDFC Bank Customer Care's response
                    Dear Customer,

                    We have responded to your e-mail with reference number[protected] on October 13, 2016, requesting for a few details. Please write back to us for further assistance.

                    -Bejoy
                    HDFC Bank Customer Assistance
                    I registered online with my cc details how ever when I try it will ask to register when I try to register it will show a register exist assist me as soon possible. Please take a action as every time I am wasting time and unable to complete and getting delayed to my work.
                    Customer care is helpless. I tried many days and holding the call more than 10 minutes but the response is all our customer care executives are busy attending other customers call. I could Lodge my complaint. Very very disappointed and dissatisfied.
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                      N
                      Naveen Maheshuni
                      from Mumbai, Maharashtra
                      Oct 13, 2016
                      Resolved
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                      Resolved

                      Address: Mumbai Suburban, Maharashtra, 4000058
                      Website: www.hdfcbank.com

                      My first company issued hdfc bank salary account, i left that company 1.3yrs back and hdfc charging me maintaince charge as 690 per month now negative balance in my HDFC salary account is -4754.07.
                      where as RBI doesnot allowed such a negative balance schemes.
                      These companies don't respect the RBI rules when RBI is not taking any action against this Comapny.
                      People will lose their faith on RBI too is it will continue..
                      Please take proper Action
                      Nov 13, 2016
                      Complaint marked as Resolved 
                      HDFC Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Oct 13, 2016
                      HDFC Bank Customer Care's response
                      Dear Customer,

                      We would require some of your details to check this on our end. Kindly write to us at [protected]@hdfcbank.com along with the following details:

                      [1] Customer ID/account number
                      [2] Registered contact details

                      Kindly quote the ref ID TTU[protected] in subject line.

                      -Manoj
                      HDFC Bank Customer Assistance
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                        P
                        pagrotra
                        from Jalandhar, Punjab
                        Oct 13, 2016
                        Resolved
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                        Resolved

                        Address: Chandigarh, Punjab, 160001
                        Website: hdfc.com

                        My salary account (In hdfc bank) was created in my 2nd company 2012, So once i left the company and joined somewhere else i had to open another salary account. Now my salary account in hdfc bank has been converted to savings account (Without informing me or warning me) i had called customer care and raised a request to close my account as i did not want to use the account and they THREATENS me to pay else CIBIL SCORE GO LOW.
                        PLS HELP ME HERE

                        After that i have no transaction from years i do not have a debit card (Lost in 2 years back and i never requested for a new one). I logged into my account for some reason on september 2016 and i see that i have rs -6000 approx in my account.
                        As per RBI
                        I request you to please take action against this bank.. Thay have no right what so ever to do whatever they want without informing the customer

                        HDFC PLS CLOSE MY SAVING ACCT

                        ALL I HAVE IS CUSTID[protected]
                        Vikas pagrotra
                        [protected]
                        May 10, 2017
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Oct 16, 2016
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        We understand that the Branch Manager has contacted you regarding this issue. Further, we understand that you will be visiting the branch for same.

                        -Bejoy
                        HDFC Bank Customer Assistance
                        Oct 27, 2016
                        Updated by pagrotra
                        Hi

                        Can you please send me acknowledgement on my email: pagrotra.[protected]@gmail.com
                        that my account is closed.

                        Vikas
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                          J
                          joyjeet_c
                          from Kolkata, West Bengal
                          Oct 13, 2016
                          Resolved
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                          Resolved

                          Address: Kolkata, West Bengal, 700064
                          Website: www.hdfcbank.com

                          My hdfc salary account was created in my previous organization. After changing the organization i had relocated to another state for a new job. Now, as i was not using the previous salary account, the bank without informing me converted my account to savings account.
                          Now, when i came back to kolkata, i visited the branch to close the account.
                          The bank representative was rude. When i tried to explain, they misbehaved. Though somehow i was able to submit the closure form with my previous company release letter. But till now after spending 12 days they did not took any action.
                          I am requesting you to please take action against the bank. They have no right what so ever to do whatever they want without informing the customer.
                          Nov 13, 2016
                          Complaint marked as Resolved 
                          HDFC Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Oct 13, 2016
                          HDFC Bank Customer Care's response
                          Dear Customer,

                          Request you to write to us at [protected]@hdfcbank.com along with the following details:

                          [1] Customer ID/account number
                          [2] Registered contact details

                          Kindly quote the ref ID TTU[protected] in subject line.

                          -Manoj
                          HDFC Bank Customer Assistance
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                            D
                            Djdon1302
                            from Khed, Maharashtra
                            Oct 12, 2016
                            Resolved
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                            Resolved

                            Address: Mumbai City, Maharashtra, 410210

                            Loan Account[protected]
                            Product- Education Loan.

                            My name is Dinesh Bhatia. I took Education loan of amount 2, 16, 412 Rs.
                            My monthly Emi is 2, 209 Rs. My mother is the co-borrower as she takes Defense Pension. We were not able to pay 2 months EMI i.e september month and current (October) month, as my mom was having some problem in her pension account she didn't received pension of sept month. We received call from Recovery Agents from [protected] on 12th October 2016 that you have not made the payment, my mom replied I didn't received my pension so right now I don't have the payment and I can pay on 28th of October 2016. But the agent was repeatedly saying you to pay on or before 15th October and that too harshly. My mom said I can pay on 28th october before this its impossible. Then they suggest lend money from someone else and pay, my mom said no one lends money at today's time. Then he passed the phone to fellow lady agent who was very rude and arrogant and have no manners to talk. She shouted you will have to pay on 15 oct 2016 . My mom said speak politely or i ll not talk and mom told the same think that before 28th October I cant pay. Mom also said I will give you my pension account cheque dated 28th october 2016. Then again she shouted and spoke rudely.
                            Your recovery agents do not understand the problem and does not gives any solution .All they think is covering their targets.

                            Now as per your e-mail your agents are and should be :-

                            All the members of the staff or any person authorized to represent our bank in collection or/and security repossession would follow the guidelines set out below :
                            a. You would be contacted ordinarily at the place of your choice and in the absence of any specified place at the place of your residence and i[censored]navailable at your residence, at the place of business/occupation.
                            b. Identity and authority to represent would be made known to you at the first instance
                            c. Your privacy would be respected.
                            d. Interaction with you would be in a civil manner.
                            e. Normally our representatives will contact you between 07:00 hours and 19:00 hours, unless the special circumstances of your business or occupation require otherwise.
                            f. Your requests to avoid calls at a particular time or at a particular place would be honored as far as possible.
                            g. Time and number of calls and contents of conversation would be documented.
                            h. All assistance would be given to resolve disputes or differences regarding dues in a mutually acceptable and in an orderly manner.
                            i. During visits to your place for dues collection, decency and decorum would be maintained.
                            j. Inappropriate occasions such as bereavement in the family or such other calamitous occasions would be avoided for making calls/visits to collect dues.

                            [protected]-----
                            Point D. Interaction with you would be in a civil manner.--- Both the agents the male and the female where not Civil Manner.

                            Point H.All assistance would be given to resolve disputes or differences regarding dues in a mutually acceptable and in an orderly manner.---- No resolution given just was tortured to pay on or before 15 oct 2016.
                            [protected]-

                            We cant pay before 28th October 2016, and if any of you at HDFC understands consumer problem then mail me with resolution at my registered e-mail address during the time of loan application. And I want a strict action against the agents who spoke with my mom, they where not civil at all.
                            Before also I received calls from you non civil recovery agents and same drama happened but this time I chose to report.

                            I want a resolution asap and also what action you took against this two recovery agents.
                            Thank you

                            Name of the female agent was - Shanti Mutu.
                            phone number they called from- [protected]
                            Nov 18, 2016
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Oct 18, 2016
                            HDFC Bank Customer Care's response
                            Dear Customer,

                            We are investigating in the matter and will respond to you through email in 5 working days.

                            -Bejoy
                            HDFC Bank Customer Assistance
                            didn't got any reply from HDFC side.
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                              Bvkraju Raju
                              from Chandur, Telangana
                              Oct 12, 2016
                              Resolved
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                              Resolved

                              Address: 508204
                              Website: HDFC BANK

                              Dear sir, i was appllied personal loan on dated 3/10/16 and and loan approved on dated 10th oct-16, still am not received my loan amount,
                              please take necessary action and credit amount on early date .loan details are given below.

                              LOAN APPLICATION NO..42866836.and appiled Branch name -HUZUR NAGAR, NALGONDA-DIST.TELANGANA.

                              Regards,
                              raju.bvk.
                              Nov 16, 2016
                              Complaint marked as Resolved 
                              HDFC Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Oct 16, 2016
                              HDFC Bank Customer Care's response
                              Dear Customer,

                              We are investigating in the matter and will respond to you through email in 5 working days .

                              -Bejoy
                              HDFC Bank Customer Assistance
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                                S
                                sreephotopoet
                                from Delhi, Delhi
                                Oct 12, 2016
                                Resolved
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                                Resolved

                                Address: Ernakulam, Kerala, 683511
                                Website: www.hdfcbanksmartapply.com

                                Hi,

                                I am Sreejith NK, I had applied for an HDFC personal loan on 4 October 2016, with the loan id: [protected]. I got a verification call immediately but I didn't receive a call to schedule the pick up of documents. May I know why? the customer help methods described in the 'Smart Apply' site are also not working. How can I arrange for a call from HDFC Bank to schedule the pick up of documents?
                                Nov 14, 2016
                                Complaint marked as Resolved 
                                HDFC Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Oct 14, 2016
                                HDFC Bank Customer Care's response
                                Dear Customer,

                                Regret the inconvenience caused. Kindly write to us at [protected]@hdfcbank.com along with the following details:

                                [1] Loan application number
                                [2] Type of loan(e.g. Personal Loan, Home loan etc., )
                                [3] Your contact details

                                Kindly quote the ref ID TTU[protected] in subject line.

                                -Manoj
                                HDFC Bank Customer Assistance
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                                  C
                                  chintuchowdary
                                  from Coimbatore, Tamil Nadu
                                  Oct 11, 2016
                                  Resolved
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                                  Resolved

                                  Address: 516101
                                  Website: hdfc bank

                                  Dc intl pos txn markup+st[protected] charged 134.81
                                  Dc intl pos txn markup+st[protected] charged 51.38
                                  Dc intl pos txn markup+st[protected] charged 301.85
                                  Dc intl pos txn markup+st[protected] charged 357.68
                                  Dc intl pos txn markup+st[protected] charged 79.03
                                  Dc intl pos txn markup+st[protected] charged 85.08
                                  Dc intl pos txn markup+st[protected] charged 38.30
                                  Dc intl pos txn markup+st[protected] charged 150.05
                                  Dc intl pos txn markup+st[protected] charged 300.31
                                  Dc intl pos txn markup+st[protected] charged 366.87
                                  Dc intl pos txn markup+st[protected] charged 96.43

                                  What is this in last 3months money detecting in my account what is this?
                                  Nov 12, 2016
                                  Complaint marked as Resolved 
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Oct 12, 2016
                                  HDFC Bank Customer Care's response
                                  Dear Customer,

                                  Regret the inconvenience caused and we are keen on discussing the concerns you have. Request you to write to us at [protected]@hdfcbank.com along with the following details:

                                  [1] 14-digit Account number / Customer ID
                                  [2] Registered Mobile number
                                  [3] Registered email ID

                                  Kindly quote the ref ID TTU[protected] in subject line.

                                  -Manoj
                                  HDFC Bank Customer Assistance
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                                    B
                                    Beng
                                    from Mumbai, Maharashtra
                                    Oct 11, 2016
                                    Resolved
                                    Report
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                                    Resolved

                                    Website: www.consumercomplaints.in

                                    Hdfc bank charging for non-maintainence of minimum 10, 000 balance on saving account. Four time i did complaints, first time reversed amount and started again fund deduction. Now my balance is inr -690. They deducted balance for cess. And not answered which type of cess applied. They are violating rbi's zero saving account rule.

                                    Please sir help me.

                                    Thank you
                                    Bhimrao gawade
                                    Nov 12, 2016
                                    Complaint marked as Resolved 
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Oct 12, 2016
                                    HDFC Bank Customer Care's response
                                    Dear Customer,

                                    Regret the inconvenience caused and we are keen on discussing the concerns you have. Request you to write to us at [protected]@hdfcbank.com along with the following details:

                                    [1] 14-digit Account number / Customer ID
                                    [2] Registered Mobile number
                                    [3] Registered email ID

                                    Kindly quote the ref ID TTU[protected] in subject line.

                                    -Manoj
                                    HDFC Bank Customer Assistance
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                                      B
                                      Be Curious
                                      from Mumbai, Maharashtra
                                      Oct 11, 2016
                                      Resolved
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                                      Resolved

                                      Address: 400089

                                      This is Benny Stephan. I had been using the HDFC credit card for more than a year and I had to take a sabatical due to health issues for 9 months and I still managed to make the payment on time even when I was jobless except for 2 to 3 months where I couldn't make the payment of Rs60000. When I could not make the payment, HDFC Bank started calling me everyday and asked me for payment and I had informed them that I was Jobless and that I will make the payment at the earliest. I got a job and my salary account was with HDFC Bank and the HDFC Collections department had put my salary on hold and had taken the entire amount Rs60000 and they told me that I did not owe anything to HDFC Bank anymore and they also informed that the HDFC credit card is permanently blocked. In August, 2016 HDFC Bank has generated another Bill of Rs58 and they had emailed the statement. I was not aware of any such bill to be paid. I called HDFC credit card department and I was informed that I need to pay Rs58 and the representative scheduled a call back from the Collections department. I got a call today from the Collections department and they had informed me that I need to pay Rs58 and they will provide me the No due certificate and also that I need to wait for additional 45 days for the Cibil report to say blank. I also don't understand the term blank used by the HDFC Bank Collections department. I was also not given any information about the reward points that I had been accumulating on the HDFC credit card. Anyway, I have made the payment of Rs60 towards the HDFC Credit card today and I hope to get a call back from the HDFC collections department within 3 days as promised by representative from HDFC credit card department.This was the worst experience I ever had with HDFC Bank. I had read a lot about HDFC Bank not providing the No due certificate to their customers.
                                      Apr 1, 2023
                                      Complaint marked as Resolved 
                                      My HDFC credit card bills were settled long time back and I did receive the No due certificate. This complaint is resolved.
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      Oct 15, 2016
                                      Updated by Be Curious
                                      I just received a call from Virag from Hdfc Bank grievance department and I was informed that they will be mailing the No due letter to the residential address and also will be emailing the no due certificate to my email address. I was again informed that credit card will remain blocked and all the reward points are lapsed. I informed him that I have 2 credit cards from Hdfc bank. I was informed that when the new card was given to me, hdfc bank had cancelled the old credit and now hdfc bank will only mention about the new credit card number in the no due certificate and will not mention anything about the old hdfc credit card in the No due letter wherein the loan was settled for the old hdfc credit card. I also informed him that if hdfc bank had cancelled the old hdfc credit card then I had never received a No due letter for the old credit card. Virag has told me to send an email to grievance.[protected]@hdfcbank.com requesting a no due certificate for the old hdfc credit card.

                                      I just do not trust Hdfc Bank anymore. I will keep posting the further proceedings.
                                      Oct 15, 2016
                                      Updated by Be Curious
                                      I do not owe anything to HDFC Bank. I have paid everything back to HDFC Bank.
                                      Oct 15, 2016
                                      Updated by Be Curious
                                      I have send this email to HDFC Bank at grievance.[protected]@hdfcbank.com
                                      ===============================================================
                                      Hello,

                                      I have paid all the bills linked to the old HDFC credit card and also linked to the new HDFC credit card. This also includes paying the loan which was running on my old HDFC credit card. I request you to provide No due certificate for both the HDFC Bank credit cards. I would also like an acknowledgement about the loans which were running on my old HDFC Bank credit card which I have already cleared.
                                      My old HDFC credit card is **** **** **** **** and My new HDFC credit card number is **** **** **** ****
                                      Oct 17, 2016
                                      Updated by Be Curious
                                      I have received NO due confirmation letter for the new HDFC credit card which I had never used. I have not received No due certificate for my old HDFC credit card. I have also not received any acknowledgement regarding the loan which was cleared on the old HDFC Bank credit card.
                                      Oct 17, 2016
                                      Updated by Be Curious
                                      Received this email from HDFC Bank
                                      ==================================================
                                      Dear Customer,

                                      This is with reference to your recent interaction with the Bank requesting for a "No Due Confirmation" letter for your subject credit card account.

                                      Basis your request, please find attached the copy of the No Dues Confirmation letter.The attached document is encrypted for your privacy.You need Adobe Acrobat Reader 6.0 or above to open the attached file. To download Latest PDF Version click on http://www.adobe.com/products/acrobat/readstep2.html

                                      Instructions for Opening the Email Attachment:
                                      1. Click on the attachment provided with this mail.
                                      2. You will be prompted for password.
                                      3.The password consists of the First four letters of your name (in CAPS) and Last 4 digit of your card number or if incase your full Name is less than 4 characters then the password will be your Date of birth in DDMM format along with Last 4 digit of your cardnumer

                                      In case you still have a query, please feel to visit our Bank website (www.hdfcbank.com) under customer center, where you can reach us for any query/complaint on the link provided.

                                      Assuring you of our best attention at all times.

                                      Regards,

                                      Rajeshwari
                                      Deputy Vice President
                                      Retail Portfolio Management - Credit Cards
                                      Oct 17, 2016
                                      Updated by Be Curious
                                      I have sent an email to HDFC Bank credit card team again
                                      [protected][protected][protected][protected][protected]
                                      Hello,

                                      I have paid all the bills linked to the old HDFC credit card and also linked to the new HDFC credit card. This also includes paying the loan which was running on my old HDFC credit card. I have received no due confirmation letter for the new card **** **** **** ****. I was informed that the old HDFC credit card was cancelled when I was given a new HDFC credit card. I have not received an acknowledgement stating my old HDFC credit card had been cancelled. I request you for an acknowledgement stating my old HDFC credit card **** **** **** **** has been cancelled and stating that I have No due on the old HDFC Bank credit card. I would also like an acknowledgement about the loans which were running on my old HDFC Bank credit card which I have already cleared.
                                      My old HDFC credit card is **** **** **** **** and My new HDFC credit card number is **** **** **** ****
                                      Oct 17, 2016
                                      Updated by Be Curious
                                      I have also raised a complaint with the Nodal Officer on the HDFC Bank's website
                                      ===============Received the below acknowledgement on their website=================

                                      Thank You for sharing your feedback.
                                      Our Officials will contact you/response will be provided to you, within 7 working days.
                                      Docket number will be sent to your e-mail ID by next working day.
                                      Oct 17, 2016
                                      Updated by Be Curious
                                      Received an email from HDFC Bank
                                      ========================================================
                                      Your message

                                      Subject: Re: No Due letter for your HDFC Bank Credit Card account bearing number **** **** **** ****

                                      was not delivered to:

                                      CreditCardOps.[protected]@hdfcbank.net

                                      because:

                                      Error delivering to CreditCardOps.Maintenance; Router: Database disk quota exceeded
                                      i want no - due certificate
                                      hdfc bank
                                      krishna nagar branch
                                      [protected] my a/c no
                                      name v p c v narayanarao
                                      door no 70-11-2 santhi nagar patamata
                                      vijayawada - 520010
                                      Here I am Nirmal Kumar subba from Gangtok, I may kindly be issued "No Due Certificate as I had paid back all the dues pending in my Credit Card Account which is closed . The due amount was deposited at HDFC Bank, Hill Cart Road, Siliguri W.B Branch 0n 5th and 6th December 2019.
                                      My Registered Mobile No. is :[protected]
                                      My Email ID is : [protected]@yahoo.co.in
                                      It would be nice if the said certificate is sent through email.
                                      Dear sir I am karamvir S/O Shree krishan. According to tehsil nakal o[censored]chana district of jind Haryana dated on 01/06/2020, there is a loan of Rs1990000/ on my father's name Krishan S/O Shree chand from your bank with ref. of rapat no- 211 nd khevat no.- 619/708.
                                      But, according to our best knowledge we are not having any bank account in any HDFC branch.
                                      So, we need a written letter of No Deus certificate on demand of tehsil's letter (which is annexed with this request) on my father's name Krishan S/O Shree chand V.P.O- KARSINDHU TEH- UCHANA, DIST- JIND, HARYANA for prove to tehsil .please issue no dues certificate as soon as possible either on my email address- [protected]@gmail.com or on my home address writen above .
                                      Dear sir I am karamvir S/O Shree krishan. According to tehsil nakal o[censored]chana district of jind Haryana dated on 01/06/2020, there is a loan of Rs1990000/ on my father's name Krishan S/O Shree chand from your bank with ref. of rapat no- 211 nd khevat no.- 619/708.
                                      But, according to our best knowledge we are not having any bank account in any HDFC branch.
                                      So, we need a written letter of No Deus certificate on demand of tehsil's letter (which is annexed with this request) on my father's name Krishan S/O Shree chand V.P.O- KARSINDHU TEH- UCHANA, DIST- JIND, HARYANA for prove to tehsil .please issue no dues certificate as soon as possible either on my email address- [protected]@gmail.com or on my home address writen above .
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                                        A
                                        Arjun14345
                                        from New Delhi, Delhi
                                        Oct 11, 2016
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                                        Address: Hyderabad, Andhra Pradesh, 500039
                                        Website: HDFC Bank

                                        Hello dear hdfc bank

                                        I was taken two wheeler loan on 2012 (Year) and closed my loan account... But showing the nagative account of my two wheeler account please help becuz i didn't getting any loan's from other banks and please check the details if any.. I want resolve this... My loan ac no :19122249 please inbox mail id : [protected]@gmail.com
                                        HDFC Bank customer support has been notified about the posted complaint.
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