HDFC Bank Complaints & Reviews

Hi, i have recently applied for a digi youth save account, i have successfully completed the video kyc and today on 11th april, 2022 i have received a messaged stating your otp For debit card ending s/so is this and you can use at hdfc bank atm to create atm pin.

I have not yet received my welcome kit from hdfc bank and even i didn't receive the debit card yet.

What is the use to send the otp message even before debit card is delivered to the customer ?

do provide a tracking number or give me an update on this when will i receive the debit card.

Hello

Today I received a call from one of the employees I don't remember her name but she doesn't have a manner to talk with customers, the call was received by my father and she disrespected him saying "agar aukaat nahi he to credit card ki inquiry kiu karten ho" and she cut the call.

I don't know why but is there any professional way you teach your employees before you hired them or do you just give them training like that ??

I called her back and she responded the same to me and said don't ever call me again, and i was like what she was thinking about herself.

Such behavior from any bank employee is highly unexpected and unprofessional. I hope your bank will take appropriate disciplinary action against that employee and ensure that employees behave well with its customers.

epmloyee number : +[protected]

The hdfc bank has put a hold on my funds of rupees 587.48 as mi revenue hold through gefu, account details is
Account Number: [protected]
IFSC: HDFC0000256
Branch: NEW PANVEL - NEEL EMPRESS
Account Type: SAVING
The customer service is not able to give any info on this.
First of all it's hard to reach customer service because it takes a a lot of time and the ivr options are very difficult and tricky to navigate, after all the effort the customer service is not helpful.

I have paid on date my card payments never delayed any payment from past 4 years in as ahdfc valued client. but this month i faced a issues which is very bad services provioded by HDFC Bill Desk via Google pay Upi.

Amount was debited and its not reflected in my cards. and hdfc is blamed me and given additional charges late fee and interest along withmember ship fees.

bank are now days behaving like they own country and they can charges easy to peoples to gain profits

kindly take action against BIll Desk HDFC and Google PAY Services

Regards
Salmon Rushdhie

I want to reset my net-banking pin.

As i dont have debit card i am using this option to reset my ipin

- registered number + e-mail

now the problem is 3 digit otp comes to the registered number but the email never arrives,

Restrucher cancil
M
I am rahul Soni
Hi team
i want to cancile my restructure on my card but no one giving proper
answer from customer care .i m very upset and still i m waiting for bank response .and i m telling to bank plz send me proper details i am paid all dues but not active credit card and not cancel restructuring, impact my cible score restructuring credit so please response. Proper

HDFC Deposit machine not working more than a month, but none of them looking the issue
HDFC managers are sleeping I guess

HDFC try to look people usage facilities issues/problem at first priority
Always error - Equipment error

Location
1st Flr, Diya Towers, NGO Colony, GST Rd, Guduvanchery, Kanchipuram, Tamil Nadu 603202

Sir as i see there is an amount 1444 on hold on my account showing MiREVENUE HOLD THROUGH GEFU I would request you kindly un hold the same amount as i am in need of cash my account no is[protected] IFSC code - HDFC0000474
Awaiting your postive response thank you.

Hi team
i want to cancile my restructure on my card but no one giving proper
answer from customer care .i m very upset and still i m waiting for bank response .and i m telling to bank plz send me EMI shedule but nothin response.

Yesterday(8 april 2022) I sended some amount to my father account and after that my bank account has been frozen I am unable to do any kind of transaction .
Please activate my account as soon as possible because I am unable to do transaction of our daily needs

Account details :
Date of issue :[protected] : 18:00 PM
a/c no : [protected]
Branch: Ayodhya Bypass
Name : Ankit Kumar mishra

Yesterday(8 april 2022) I sended some amount to my father account and after that my bank account has been frozen I am unable to do any kind of transaction .
Please activate my account as soon as possible because I am unable to do transaction of our daily needs

Account details :
Date of issue :[protected] : 18:00 PM
a/c no : [protected]
Branch: Ayodhya Bypass
Customer ID:[protected]
Mobile No. : [protected]
Name : Ankit Kumar mishra

Hi Banker,

This is to Inform you that my welcome kit has not yet delivered and still its returned, I don't know to whom you have given the delivery job but I didn't receive any mail or any mobile number which is working to contact whether my delivery is getting delivered I don't know who is that person to deliver my welcome kit I am still waiting for the past 7 days for this kit to deliver but I am getting an SMS on Saturday...

Recently i have applied for hdfc credit card through customer executive. The very same day i have received a text message that your application is processing but the problem is that i tried to check the application status online through "https://www.hdfcbank.com/personal/credit_card/cc_track" - it shows there is no record found.
My application ref number is - 22A[protected]QP

Recently i have applied for hdfc credit card through customer executive. The very same day i have received a text message that your application is processing but the problem is that i tried to check the application status online through "https://www.hdfcbank.com/personal/credit_card/cc_track" - it shows there is no record found.
My application ref number is - 22A[protected]QP.

Hi Team,

I'm Himanshu from Delhi. My request with regards to HDFC bank credit card payment. Since 2 months I've been following up customer care and sent many emails to "[protected]@hdfcbank.com" for cancel the restructured EMI for my credit card. They are not responding it properly and simply respond, it would resolve in 48 hours. Please look into this issue and resolve ASAP.

Credit card no : last 4 digit 5596
contact no : [protected]

R. No.[protected]

I have used 'Forgot password' option to reset IPIN with mobile & email. I'm receiving OTP to mobile omce in every t Or 6 attempts But OTP is not being sent to my email id at all. How many more times should I attempt?

Dear HDFC bank team
I have made twice payment of credit card bill amount of rs 7458 dated on 9/ 04/ 2022 credit card ending with 8522 mistakes.
. Please refund my one payment of 7458
As early as possible
Yours
Valuble customer
Satendr praan sih

An refund by Amazon was processed on March 16, 2022. The refund reference of the same is[protected]. I have not received the refund in my HDFC savings account till date, it have been over a month now.

Despite calling the customer care, vising the closest branch, calling the bank executive multiple times, I have not received any clarity on the issue. The complete disregard to consumer satisfaction at HDFC bank is deplorable.

I am awaiting an immediate resolve of this issue.

Hello,

I am K Sagar R/O QT NO G/2/45, Q-Road, Opp South Park, Bistupur, Jamshedpur - 831001. I have a credit card issued by HDFC Bank. Due to COVID situation I lost my job and opted for restructuring of credit card.

The bank has charged me interest rate as per the guidelines for the period where I was unable to make the payment.

However, once I have made the payment for the whole amount was unable to use the card. I called up HDFC phone banking and spoke to Mrs. Seema Begum and Mr Prasanth and Mr Arindam Basu Phone Banking Department (Reference Number - [protected]).

The representative informed me that as per new RBI guideline the card was deactivated after making the payment and I need to apply for new card after 6 months.

NOTE: Before making the payment I called the HDFC phone banking to inform them about payment and requested them for concession on interest charged. The executive informed me that two months interest will be waived, however, there was no information provided stating "The card will be made inactive and I need to apply for fresh card after 6 months."

As per the terms and condition informed by the bank it is clearly stated that, "In case of any further change in the resolution plan or any terms contained herein, the same shall be intimated to the Obligors and shall be binding on them without any further deed or act or writing on part of any of the Obligors and/or the Bank."

Also, please note any decision taken by the bank at their sole discretion should be informed to the customers before implementing. I would have accepted the decision taken by the bank if it was informed to me as stated in Terms and Condition.

NOTE: The HDFC Bank representative has accepted that this is a miss from their end, however, there is nothing they can do on this issue. (Please request for phone records of the conversation from HDFC) This is violation of Right to Information Act.

I want to ask is this the way to treat customers in India and RTI Act is a phrase used in India to show the world India is a democratic country and every person has the rights for correct information. I have a HDFC account since 2015 and a genuine customer making the payments on time and this is the way they are treating customers after COVID pandemic.

Imagine this happening to any illiterate/poor person who just go by the word of bankers and sign the documents given to them.

This is a fraud done by HDFC Bank. Please accept my request and take a stern action and provide me the resolution and compensation for the harassment suffered and for the consequences which I will be suffering in future due to this issue.

Attaching the terms and condition informed by the bank for restructuring.

Regards,
Sagar