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HDFC Bank Complaints & Reviews

2.9
Updated: Nov 26, 2025
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HDFC Bank reviews & complaints page 134

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K
Kosaraju raji
Mar 23, 2022
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Payment done via hdfc in google pay.payed to fraudulent account on Shilshala instagram .Is there any chance i can get my money back??mobile number of fraudulent[protected]
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    Yaagrawal
    from Nagpur, Maharashtra
    Mar 23, 2022
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    I had purchased some thing worth 19499 and paid full amount immediately which was shown in statements also but after some time bank converted that amount into OOFFUS Emi...and bank is now charging worng charges like late fees, finance charges etc
    Why should in even pay single penny after a have already made the whole payment and that too they are charging 4900 ruppes??
    Issue should be solved ASAP
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      Y
      yash.rajani1979
      from Pune, Maharashtra
      Mar 23, 2022
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      Address: HDFC Pune.

      I was approached by HDFC bank for a policy. Not to go into details, i took the policy. Before taking the policy, i asked their sales people (Ms Latha Iyer & Mr Vishal), whether i have to go medical tests, as i was about to travel immediately. In a rush to sell their policy, they refused any medical tests. I paid the premium and travelled and after 15 days i saw my policy is not active. When i called up, their supervisor (Ms Sukanya) tells me that medical tests need to be done and pending that my policy will not be effective.

      I was forced to get my medical tests done in Africa (amidst all the corona scare) with an assurance that they will reimburse me the costs. I did my tests in Kenya and then they said doctor consultation report is pending. Again i went through the hassle of getting doctor report in Rwanda.

      Finally my policy was active by end November (premium paid in september). After that i was following up with them for my reimbursement. Everytime they said this week, next week, 10 days. Finally they stopped replying me. Number of Whatsapp messages i sent but they didnt reply.

      Finally i complained to their Nodal supervisor Mr NIkhil Singh and then he interfered and gave me assurance that the reimbursement will be done. Also he requested that I should reconsider HDFC bank for my other investments. He sent his few agents to talk to me. I met them and assured them on the investments. Its been 20 days since that - but till now i have not received my reimbursement.

      Now i am frustrated and tired of all this. I have told HDFC guys to cancel my policy and return my premium in full (i even dont want the interest of 6 months). Now they are saying that you will bear heavy loss if you surrender the policy now.

      Please help me in this. Why should as a consumer I be forced to accept the policy when it has been sold through unethical practices. I have on record all the whatsapp messages and email exchanges from HDFC bank.
      HDFC Bank customer support has been notified about the posted complaint.
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        M
        mohd. Tosif
        from Gurgaon, Haryana
        Mar 23, 2022
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        I have take a perosonal loan from hdfc bank. My loan account no. Is[protected].
        I have already lodged a complaint ( 521495)in hdfc costomer care. But they marked it as resolved, no resolution is provided yet.

        Complaint was about wrong DD given to me with wrong loan account no. Mentioned on it which was payable to icici bank as a part of forclsoure.

        But was delayed due to error is DD.

        I an facing issue and also addtional interest occure till now.
        HDFC Bank customer support has been notified about the posted complaint.
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          A
          Ashish02121978
          Mar 23, 2022
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          Address: Guwahati

          1. I have taken a business loan of INR 35lakhs from HDFC Bank. EMI is approximately 75000INR/month
          2. Till date only to emi's have been paid. (The emi for february 2022 was also delayed due to unavoidable circumstances)
          3. In future, emi's will be paid timely, however, the march emi is also delayed
          4. I have received threatening and abusive calls from HDFC number [protected] in this regard
          5. Although i told the bank/agent to collect the delay fine, still his language was very threatening and highly absive
          HDFC Bank customer support has been notified about the posted complaint.
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            S
            Shenaz Akthar
            Mar 23, 2022
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            My amount has been debited twice on amazon. And i hvnot recieved the refund. They asked me ro contact bank for that
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              M
              Madhusudhan Patil
              Mar 22, 2022
              Resolved
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              Resolved

              Account blocked due to address change letter undelivered

              Address: HDFC BANK, HSR LAYOUT 7TH SECTOR, 560102. Bangalore

              On 4th March, 2022 I received an email saying that my a/c is blocked due to address change letter undelivered. Below are the sequence of events which I tried to get my account back.
              1. Called customer care and they suggested to visit nearest bank
              2. Called my RM, she said she will send an email to concern people and will keep me posted. Till today she is not responding to my calls
              3. On 5th Mar, Sent an email to [protected]@hdfcbank.com...
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              Birupaksha Swain
              Mar 22, 2022
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              Address: HDFC PARADIP,ODISHA

              I was taken a loan from hdfc credit card 5 years ago.After that i repay the loan within 4 months and also closed my hdfc account.But from last one week i am getting calls to pay loan emi amount for jumbo loan against my credit card.

              I am also received a statement for repayment.

              The details mentioned in the statement are :

              alternative a/c no - [protected]

              i am working in a public sector company. Such type of fraudulent activities by hdfc bank persons is creating harassment and also gone against customer delight service that is ultimatum for all companies.

              So, please look after the complain and resolve the issue as earliest, otherwise, i will go for consumer case against hdfc bank.
              HDFC Bank customer support has been notified about the posted complaint.
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                A
                Aarju sahu
                Mar 22, 2022
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                I have credited my account on 21/03/2022 and my account is debitex with 775.93 as of AHB charges.
                I want my money back
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                  D
                  Damien02
                  Mar 22, 2022
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                  I have applied pre-approved credit card from hdfc bank. But it got rejected. I already have a credit card from other bank and have a good credit score. But I don't know how the pre approved card got declined. I attached the reference no and other details also

                  YOUR REFERENCE NO 22C[protected]V1 ***

                  Dear Sir/Madam,

                  Subject : Your Credit Card application reference no. 22C[protected]V1

                  Thank you for your interest in HDFC Bank Credit Card.

                  We wish to inform you that your application has been considered in line with the Bank's internal credit policy (which is based on a combination of financial and related criteria and/or statistically determined scores to assess credit eligibility) and operating/credit processes ( which include a combination of verifications, credit bureau reports and document verifications). We regret to inform you that we are unable to approve your application as it does not meet the above mentioned internal criteria of the Bank.

                  Please be assured that our inability to approve the credit card application does not reflect in anyway on your credit standing or your financial stability.

                  We would be pleased to provide any other assistance/service that you may require.

                  Thank you once again.

                  Assuring you of our best attention at all times

                  This is an automatically generated Email, Please do not reply

                  Please note that all credit card benefits/facilities including third party products as opted by you in the application will not be processed due to non-approval of your credit card application. Any financial/non- financial liability arising due to the same would not be borne by the Bank.

                  HDFC Bank Cards Division, P.O.Box 8654, Thiruvanmiyur P.O., Chennai 600 041.
                  24-Hour Customer Call Centres - (Ahmedabad, Bengaluru, Chennai, Delhi & NCR, Hyderabad, Kolkata, Mumbai, Pune):[protected]Chandigarh, Kochi, Indore, Jaipur, Lucknow): 6160 616, Andhra Pradesh[protected], Assam[protected], Gujarat[protected], Haryana[protected], Karnataka[protected], Kerala[protected], Madhya Pradesh/ Chhattisgarh[protected], Maharashtra (except Mumbai) and Goa[protected], Orissa[protected], Punjab[protected], Rajasthan[protected], Tamil Nadu and Pondicherry[protected], Uttar Pradesh and Uttarakhand[protected], West Bengal/ Sikkim/ Andaman & Nicobar[protected], Bihar/ Jharkhand/ Patna:[protected], Jammu & Kashmir/ Himachal Pradesh (Toll-free from BSNL landline[protected], Meghalaya/Tripura/ Nagaland/ Mizoram/ Arunachal Pradesh/ Manipur (Toll-free from BSNL landline[protected]*EDEC*
                  HDFC Bank customer support has been notified about the posted complaint.
                  Mar 23, 2022
                  Updated by Damien02
                  The customer support contacted me. But still the problem not resolved. And they didn't told me about what is the exact reason of application declined.
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                    S
                    Sanjay Daruka
                    Mar 22, 2022
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                    Wallet: [protected]

                    Dear Sir,

                    Greetings !

                    Yesterday I had recharged my fastag vehicle no. WB06W2727 by 1000/-. However while travelling it showed low balance and the toll people collected double the amount in cash. From Koderma to Ranchi i paid 120/- instead of 60/- and 210/- in place of 105/-, in return again paid 210/- in place of 55/- and 120/- in place of 30/-.

                    Kindly credit my wallet by 410/[protected]. For your information i had called up the helpline no but they said your complain has been registered for any further issues talk to nhai on 1033.

                    Hope the matter is resolved soon.

                    Regards
                    HDFC Bank customer support has been notified about the posted complaint.
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                      S
                      Shajahan KM
                      Mar 22, 2022
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                      I am struggling OTP issue with my HDFC bank account. It couldn't solve with branch customer service and they asked me to contact customer service number. But, there it says to go to branch.
                      Last two weeks I am struggling. Please support.
                      HDFC Bank customer support has been notified about the posted complaint.
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                        H
                        Hemanth_Reddy_19
                        from Bengaluru, Karnataka
                        Mar 22, 2022
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                        Account Hold/Blocked

                        Address: Podili

                        I have a HDFC Salary Account, Due to some Address issues my account kept in Hold/Blocked. I been trying to get my account back and I have approached the nearby HDFC bank and filed issue and submitted the documents. It's been 3 months while I'm trying to get my account back. I didn't see a single line of progress on my issue:

                        Your Mangers don't even care About the Customers.

                        Your Employees don't know what to...
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                        Debarupa95
                        Mar 21, 2022
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                        Recently I purchased a mobile worth 14499 and paid amount using hdfc credit card and after 5-6 days they credit the amount and convert it into offus EMI without my knowledge.

                        Purchase date: 12.03.2022
                        AGGREGATOR EMI - OFFUS Date: 18.03.2022

                        I have paid the whole amount after purchasing the mobile but still, they do it. Please resolve it as soon as possible.
                        HDFC Bank customer support has been notified about the posted complaint.
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                          Debarupa Guha
                          Mar 21, 2022
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                          Recently I purchased a mobile worth 14499 and paid amount using hdfc credit card and after 5-6 days they credit the amount and convert it into offus EMI without my knowledge.

                          Purchase Date: 12/03/2022
                          AGGREGATOR EMI - OFFUS Date: 18/03/2022

                          I have paid the whole amount after purchasing the mobile but still, they do it.

                          Please resolve it as soon as possible.
                          HDFC Bank customer support has been notified about the posted complaint.
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                            J
                            JAYITA MUKHOPADHYAY
                            Mar 21, 2022
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                            Address: HDFC, Kasba Branch

                            I had a salary account at HDFC bank, Kasba Branch. Last salary deposited from company on May 2019. Slowly I stopped using the account and completely stopped using at 2021. Till there was few transactions no charges was levied on me. But suddenly I started receiving messages from bank for charging 600/- monthly for not maintaining sufficient balance. As Kasba branch is quite far from my residence and present office, I was not being able to make out time for surrender procedure. But on 5th February, 2022 I went to Kasba Branch for surrender procedure and on explaining everything the bank officials misbehaved with me and somehow took the request form . But again on March 2022 I received messages the charges levied again against my account no.
                            HDFC Bank customer support has been notified about the posted complaint.
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                              Jamson Maimom
                              Mar 21, 2022
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                              Resolved

                              Address: Chennai

                              Amount of 1491.11/- has been kept on hold for 1 month for GEFU. i am far away from account branch so visit nearest branch but they could not help.even customer care is not helping the customer
                              Mar 22, 2022
                              Complaint marked as Resolved 
                              Did not receive any information till now
                              HDFC Bank customer support has been notified about the posted complaint.
                              HDFC BANK Manage and deducted full amount that kept on hold.very shameless answer from them.Thank you for the service, will close the account very soon. Looting from customer like hell
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                                Deepika Jayan
                                Mar 21, 2022
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                                I have opened a Savings account(online) for my mother last month by selecting the nearby home branch. Though the online KYC did went well, did an another round of KYC submission visiting home branch again. All these procedure have been done already a month ago. They have provided an assurance saying DEBIT card will be delivered to our home address within 10 days of KYC submission. KYC was already reviewed and approved but have not received the debit/ATM card yet.
                                HDFC Bank customer support has been notified about the posted complaint.
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                                  G
                                  Gauravnm
                                  from Gurugram, Haryana
                                  Mar 21, 2022
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                                  I had a HDFC Credit card [protected] i paid all the outstanding amount.
                                  My balance was nil..!!
                                  But automatically restructuring scheme has been started showing outstanding amount of EMI’S and the loan amount of 22579/- BUT WHY?? i paid the full outstanding amount.
                                  I request you to please close this as soon as possible 🙏🏻 This affecting my CIbil.
                                  I hope you understand. Please check my payment history i paid the full amount that time.

                                  I paid the full amount of credit card
                                  I cleared my dues..!!
                                  Then also restructuring is going on my card please resolve this issue or arrange a call..!!

                                  For details please see the above screenshot i paid the amount on 28/12/2020 and02/01/2021 then automatically restructuring is done please cancel it
                                  HDFC Bank customer support has been notified about the posted complaint.
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                                    Shiva123#
                                    from Mahabubabad, Andhra Pradesh
                                    Mar 20, 2022
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                                    Address: Mahabubabad

                                    Cancellation of my hdfc credit card resruture
                                    I requested many times and called customer care service but they did not clear my problam plz cancel my restructur of credit card .my card last four digits 9545
                                    HDFC Bank customer support has been notified about the posted complaint.
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