HDFC Bank Complaints & Reviews

Netbanking OTP password delays more than 10 min. It has happened so many times and i did checked my network connection and it says 100%.
Due to delay in my OTP password i couldn't book my flight and by the time i went back to book through other bank prices are doubled for my tickets.
HDFC is not going to get my tickets back but i want to make sure this should never happen to any one.

Dear team,

I am narinder pal singh from ludhiana, punjab. I have your visa platinum moneyback intl card. ([protected]).

I got a call from side on 04/04/2016 & your executive told me that your existing credit card is upgraded to platinum signature card. I told her to process that.

But today i check my netbanking & my new card is upgraded to my same existing card.

Now tell me what is wrong, because she told me that there is legibility for upgrading your credit card.

So cancel this new credit card & send me signature card which is told by your executive.

Regards,
Narinder pal singh
[protected]

Subject: Deduction of program management fee

Sir/Madam,
My Customer ID is 33209091in the name of Pankaj Kumar and my Family members.
HDFC bankhavs debited 100 + 100 + service sax as deduction of program management fee which is unfair from my view and I am not ready to pay the amount as they have never communicate about this in advance .It should be credited back in my account . I do not want to be become preveladge or classic customer in future.If the bank policy is remain same for all the customer I want to close all my account from hdfc bank.
Please help in this matter and do the needful,
With regards,

pankaj kumar,

Hi, i have recently deposited the amount of 4 lakh in my home town and i have been charged with amount 2290. Even though i tried calling relationship manager of my home branch they are not responding. Please see the details below:

06 apr 2016 inter-brn cash chg incl st & ec 310316 06 apr 2016 2, 290.00.

Its total rubbish, charging 2290 rupees just for depositing in non-home branch is ridiculous.

Relationship branch manager number:[protected]

Hi,
They have closed my loan account with my confirmation. Last 3 months i am chasing and following up with them but they are not responding well. They are asking me to pay the remaining amount which is around 65500 RS. Which i don't have and on top of that they started deducting monthly interest and fine from other end that i don't have amount in my HDFC savings account so bouncing the 65500 RS electronic cheque which they send every starting of the month. Please help me in this I am in trouble and in tension.

My Name - Sachin Gangadhar Zambre
HDFC account - [protected]
my contact - [protected]
email id - [protected]@gmail.com

This mail is to notify you regarding a fee of rs.114/- towards program management that has been charged to my account on 28/03/2016.

On enquiring about this fee at the branch, i was told that it is a fee applied for preferred customers and for all the benefits that it entails.


I would like to let hdfc know that i never voluntarily signed up for being a preferred customer, neither did i ever request for the facility of a relationship manager.
I do not understand how hdfc bank can impose such a fee on customers who trust the bank by depositing huge sums of money in it. In addition to this, a matter of concern is that the fee was deducted without any prior intimation or notification of the same.
I have savings accounts in other private as well as nationalized banks and have never come across such a fee.


I request hdfc to kindly reverse this fee back to my account with immediate effect, and may remove any such privileges to me which are attached to this fee.


Looking forward to prompt action in this matter.

On 5th of april 2016 i have applied for a loan through online everything worked well though i received a confirmation email stating that congratulations one of our agent will come to collect the documents i thought it worked well but on the next morning i received a call from hdfc stating that they required a salary above 20k as my salary is above 15k she said you are not eligible i why i got a confirmation stating congratulations but now she says its not from hdfc i used my cx id through netbanking i want to why is this so..If they are not providing me any resolutions i am going to file a complaint on hdfc ...I have been gone through this kind of situation thrice.I need answer from hdfc soon.

Very unfair and fraud bank - hdfc bank. I checked my account and found deduction of rs. 114.50 that is for deduction of program management fee. What type of fees is this... No intimation from bank for such deduction, no news highlight.. It is clear to close the account in hdfc bank. Even i will suggest every body to close account in hdfc bank.

Savings account no.: [protected], palladam

My salary account(in HDFC bank) was created in my first company, so once i left the company and joined other company and there was no credit of salary into my HDFC bank account. Now my salary account in hdfc bank has been converted to savings account(without informing me or warning me) i had called customer care and raised a request to close my account as i did not want to use the account and they did say that they will follow up with the request and close the account. After that i never logged in to my account through net banking and didnt do any transaction from while. Now, when I logged into my account on 5th April 2016 and i see that i have Rs -4000 in my account. I request you to please take action against this bank..They have no right what so ever to do whatever they want without informing the customer.

My bank account number:

Bank address:
China Link, Ground Floor, Opposite Goregaon Sport Club, Link Road, Malad Westmumbai, Greater Mumbai - 400064
City & District : Mumbai
State : Maharashtra

Hdfc bank is cheating their customers by imposing program management fee for "preferred/classic" customers.

1. First of all, customers are upgraded to "preferred" category automatically when they meet some criteria. Bank does not take consent from the customer while upgrading them.

2. Criteria for upgrading customer to "preferred" category: average monthly balance of rs. 1 lakh or fixed deposit worth rs. 5 lakhs and above with the bank.
So the bank is already earning because of these criteria. Yet they have levied additional program management fee. This fee has been deducted from my account in the month of march without even informing me.
There has been no communication from the bank that they have introduced a program management fee and will be deducting the same from my account automatically on quarterly basis.

Hdfc bank is cheating the customers.

Rbi, banking ombudsman, please take action against hdfc bank.

Customers, please be aware of this and do not support it.

I have had atleast 30+ calls from these people even after explaining that I am not interested in homeloan and requested to update thier database for my number as not interested in homeloan and please don't contact me again for homeloan. People are rude and at times tell me to do do not disturb . the calls come in random time and have created a nuisance for me to bear with. while driving while in office meetings when in a hospital also these people don't spare us. not sure why good bank like hdfc has come to such cheap marketing nowadays.

I am having all my family account with hdfc bank and bank charged as program management fees without any prior notice. We are not using any specific services from the bank, however bank charged in all my accounts. Even nowadays their customer care support is not very responsive and rm also not interested to attend any query . Initially their services were better and their customer care and rm services were also prompt.

I am account holder of HDFC bank, yesterday (40/04/2016) i tried to get the amount of 10000 from IOB ATM . the amount was debited from my account and i receive the message to my mobile but money not delivered to me. when i checking my net banking the transaction ref no :[protected].
my HDFC account no:[protected]. IOB ATM no :IOBD9154

I recently got upgraded from a platinum to a regalia card which is one of the topmost cards available with hdfc.
One of the benefits was a gold membership with taj innercircle and several vouchers for free lunches and discounted stay at the taj.
Been more than 2 months now that i have been following up with hdfc but my taj membership card and vouchers have not reached me.
Have called their customer care center and spoken with several floor supervisors and all keep assuring that they will look into it and ensure i get my package.
Have even complained to my relationship manager and taj innercircle too but still no assistance from any of them.
Hope that this complaint on this forum will help me resolve the issue.

I got a call from hdfc credit card an year before. I said i dont want credit card, but that lady humbled and said she will get money if she sell the card. Then i heard the pros and cons over the credit card. She said "its free credit card and no annual charge". So i accepted. An year gone, then i received monthly statement with annual year fee. Then i called to hdfc customer care, they said that is chargeable card. After fight they said they are taking complaint then they said i no need to pay annual fee, it will get reverse by next month statement. So i didnt pay for that, remaining amount i paid it. But next month statement also annual fee was there. Again i called and explained the scenario they said they are taking complaint again and no need to pay annual fee. But surprisingly next month statement i got annual fee with interest they added.

I called and shouted then they said i need to pay annual fee then they will cancel the extra fee. I was helpless, if i wouldn't pay annual fee again i will get interest. So i paid it. But next month statement i got the interest amount alone. I was hopeless and i paid everything. And i called to hdfc and said cancel my card since no pending charges with me.

Now they are saying i need to write a letter and i need to hand it over to any bank or any atm center or i need to courier it.

Please guys this hdfc bank is pakka fraud bank, they want to sell their product and wont give any customer service at any cost.

Through this bank from india.

Thanks.

For any deduction bank needs notification from rbi. Hdfc has to provide notification of rbi or else it has no rights to deduct such amount. Even hdfc has no sham to to say it as "a nominal charge". In a year it will be 400 + tax. Why a customer has to bear this. If bank needs more business they have provide facility. But not on customer's cost. I have also charged by same amount for "programmanagement fee jan-mar16 230316". In a year never any rm had call me for any purpose. Even today on 04/04/2016 i called twice rm but he had no curtsy to call back. So what purpose the bank is charging. Just for profit making only... Please credit the same to my account or else so me the type of account in which such charges are not levied.

HI Sir,

I have issue with HDFC bank credit card debt management team ([protected]@[protected], she is in HDFC Delhi Office Branch), she is so much rude whenever she want she can hangup the call in-between talk and she is not ready to give me the account statement and not ready to talk over the email. I simply asked her to share the details for my account where I have used my credit card which went to beyond 5000. And every-time I am getting calls from different-2 HDFC bank employee (Gaurav-[protected] and Pankaj-[protected]) and they misguide.


I need simple thing, whatever is pending with me, I will pay and whatever pending with HDFC bank (my reward points), bank need to pay me as that is my money.

According to my understanding, I have payed around 6700 in last month of credit card and after that I have used only 282 something rupees from the card, but when I went to pay that amount from netbanking, it started showing me zero. So I have requested customer care executive to close and and updated my number, but anyhow I did not receive any call. But after 7 months I got a call from HDFC and they are asking me to pay around 5000, so I asked them to share the final 2 months statement, so that we can come with the actual amount or if I am missing anything, so that concern can be sorted out. But HDFC bank is not ready to share anything, only want me to pay 5000 without any proper information.


Please help me out with this issue as I am employee and pay my taxes on time. But these HDFC bank peoples are making my life hell.

Best Regards,
Ranjeet Singh
[protected]

I have applied for a credit card.have given all the documents in feb to an executive named rahul but he never replied back n never bothered to inform after that...i called him n texted him ann number of times but he put my number in blacklist n when i tried to contact him through another number he disconnected the call. I do not want any service from hdfc now. I want an immediate action against him
name :rahul
Number: [protected]

My policy number is [protected] which is due for renewal on 21 apr-16 and below mail i have received from bank:

Dear pradeep kumar sharma,

As our valued customer we thank you for choosing hdfc ergo as your preferred insurance partner. We would like to bring to your notice that your motor insurance policy reference number [protected] is due for renewal on 21-apr-2016. We request you to kindly renew your policy before expiry date to continue enjoying the benefits and coverage under the policy. Please note your renewal premium amount is rs. 6690.


But while making payment premium was showing 10700 rs and i spoke to customer care they said we dont give complete premium charges it was not as [per your policy zero dep renewal amount you have to pay what is showing on payment gateway what stupid system is this i request to all not to take this policy they are such cheaters.

I am going to lodge a case on consumer court

Hi sir
This is manjunathgouda B, my customer id is 51844063...
Ny closing balance is 12250/- rupee but it shows 9098/- rupee in available so 3000+plus amount is varying so how did this happen...
please give the exact reason.why it deducted..

Regards
Manjunathgouda