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HDFC Bank Complaints & Reviews

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Last updated Apr 22, 2024
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HDFC Bank Phone Numbers

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+91 22 6160 6161
1090
599
+91 22 2498 8484
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302
+91 22 6652 1000
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305

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Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel
Mumbai
Mumbai City District
Maharashtra
India
400013

HDFC Bank reviews & complaints page 1349

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A
Adnanfaridkhan
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fake call

Address:Indore, Madhya Pradesh, 452001

I got the same call from the same number. HDFC are you doing or taking any actions against these calls and also what is the kind of security you are offering to your customers.

Request you to please do something about this as this is putting bad impression against HDFC.

The number involved in my case is +[protected]. From where did they get your database. It is such a vital resource to an organization I...
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J
jyotigupta1014
from Mumbai, Maharashtra
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Shoppers stop vouchers not issued

Address:400052

Hi Team,

I have been a customer with HDFC credit card since 5 years, Since a I hold a Solitaire Card as per the T&C if i spend 75k within 6 months I am eligible for a Rs.1000 voucher from Shoppers Stop. Maximum time of claim is twice annually.
I made a complain for not receiving the vouchers on 23rd October. I waited for for few and finally on 26th November i was told that we are out of stock and we shall provide you...
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J
jigzshah009
from Mumbai, Maharashtra
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Dual transactions and wrongly debited

Address:380007

Amount of Rs. 600/- Debited twice from my account, which is still not refunded.

Complaint lodged in HDFC on 12th January and got update will be resolved in 7 days, today 18 days have completed no response, cusotmer has to followup with the bank to get hte resolution.

This is the service which is offered to a Preferred customer....
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S
Sullu1702
from New Delhi, Delhi
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Short settlement request

Address:Mumbai City, Maharashtra, 401107
Website:HDFC

Credit Card Settlement

Dear Mr. HDFC Bank manager/Loan Officer/Sr. Executive manager


This is Suleman Shaikh holding HDFC Credit Card(545226XXXXXX9667) now these days I am getting calls from collection agencies. I have personally met Mr Manohar(Deputy Manager) Mr Deepak Menon and Mr Gaurav Uniyal (Senior Managers Chakala Branch)all of them were very cooperative.Currently I am in deep depression and the...
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J
jamunauzir
from Guwahati, Assam
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Cant register my visa card

Address:781024

I have my visa card and i cant register it on my net banking saying its registered to another user and when i click to deregister it from that it juct says temporily service not available and its been like this ever since. please do something about it....
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I
Immense Cashews
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unethical behaviour

Address:395002

Dear Sir,

I have a two wheeler finance from your bank, Today (24/01/2016, Sunday), I got call from this Number: [protected] for pay the pending installment which is two month pending.
Because of my situation is critical and facing such a financial problem, so i was not able to pay, He has talked with me very badly, and telling that openly his name to complain at branch.
This is not the way to talk and i really...
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M
Mariappan S
from Tellicherry, Kerala
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Disapproved hdfc credit card

Address:600059

Dear HDFC


Please note that i applied for HDFC Credit Card and got Reference No : [protected]S1. I got all verification done at my office and residence too. I got multiple calls at office too for verification.

Today got checked in HDFC Link showing track your card application. Found the reason as follows.

Application Reference Number
[protected]S1
Status
DISAPPROVEDbr...
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S
Sachin Patrange
from Mumbai, Maharashtra
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Payment receipt not received till date

Address:Nagpur, Maharashtra
Website:www.cp.hdfclife.com

I hve paid my premium on 28/12/15 AT 4.25 PM through on line paymt DEBIT CARD BOI
polilcy no I. 00281366|Plan: HDFC Term Assurance Reg prem still ihve not rec my premium payment receipt.Pl arrange to send it on my regist MAIL ID sachin.[protected]@gmail.com
REGDS
SACHIN V PATRANGE
[protected]...
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R
ramesh sp
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Credit card - finance charges

Address:Chennai, Tamil Nadu, 620017
Website:www.hdfcbank.com

Usaully my due date on 3rd of every month. Due to chennai floods i have requested time to pay the due. Customer care also accept the same. They were revert the late fee as promised.

As they accept i Made payment on 15.12.15 instead of 3rd

But later, They made finanance charge and service tax arround Rs.6000 for the transaction. Also made complaint to cutomer care but not got proper response
This made me...
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V
varshanaidu
from Hyderabad, Telangana
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Rude behavior of employee named swapna, begumpet branch

Address:500029
Website:www.hdfcbank.com

I had paid amount of 714 rupees for one check bounce of my mother loan and at that time i asked them whether i need to pay any extra amount, they said no need and now one employee called swapna called me and talking very rudely without minimum knowledge how to deal with the customers. I request you to kindly take action and protect human rights....
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I have transfered money from south indian bank to hdfc bank, sarjapur road br, bangalaore (ifsc code: hdfc0000354) on[protected].The amount which i have sent has been deducted from my account and i got a message with utr no:sibln[protected].The status of transaction still shows :suspect" and not yet credited to the beneficiary account even after 2 days.Since it is not credited the amount has not yet refunded to my account even after 2 days.What...
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M
Mavericnk
from Bengaluru, Karnataka
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Horrible service and no accountability in hdfc.

Address:Pune, Maharashtra, 411038
Website:www.hdfcbank.com

Never ever bank with HDFC or its allied companies such as securities, etc.

I am a "Preferred Customer" at HDFC Bank. They have started charging their "Preferred Customers" for "Premium Service". There is absolutely no accountability in this organisation at any level. You are BURNING MONEY by banking with HDFC.

I am following up for a Debit Card for almost 2 months now. Still haven't got it. Not sure what SCAM...
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V
vishnu bhaskar
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cash deductions without proper communication

Address:Thrissur, Kerala, 680582

INTER-BRN CASH CHG INCL ST & EC

HDFC bank has been debiting cash from accounts for encashing cheques from non home branches and is mentioned under the above narration

This deduction is NOT INFORMED VIA SUBSCRIBED SMS SERVICE and one has to view the account summary in internet banking.

These kind of service charge deductions are not mentioned during transaction either by the bank employees or by...
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D
dasguptasudipta08
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Hdfc bank credit card

Address:560047

Hello,

I have been struggling since November End. I could see 6 random Transactions showing up on my Credit card Bill worth approximately INR 14000.
I had not done those transactions and nor I had received any emails or messages about it. The credit card was on my possession.I have made many complaints and filled the 'Transaction Dispute Form' but there is still no response. I am getting the same bill amount and the...
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K
karthiksundark
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Air ticket cancellation refund

Address:600041

Hello,
Myself Karthik, I have booked air ticket for my friend through Smartbuy on 28.11.15 with amount of Rs. 2735. Actual travel date was 03.12.15, but due to heavy rain in Chennai entire airport operation were suspended. Cancelled of flight from Spicejet refunded to Agent(Goibibo) on 05.12.15 itself. Goibibo Refunded amount to Smartbuy on 25.12.15 itself. but you Hopeless Hdfc smartbuy still not at all process the refund. why this...
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B
bikashim
from Mumbai, Maharashtra
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Wrong payment

Address:743125

I am a customer of hdfc credit card from 2015. Recently I found that on 17/1/16, I have been charged 572.92 for mem renewal fee incl st and sbc. I am not aware of such transaction. Also when I am trying to speak with customer service regarding this, after long wait during call, the call getting disconnected.
Such a pathetic service from hdfc....
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V
varamangai
from Chennai, Tamil Nadu
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Hdfc policy-17067147- in the name of p.Padma w/o s.Pillai iyengar

Address:600005
Website:HDFC CONSUMER COMPLAINTS

The policy was taken by me in my wifes name and cheque no, 88221 in september 2014 and the same paid by your triplicane branch to the debit of my account(no.[protected]- a/c/s.Pillai iyengar. The second instalment also debited to my account on 18.11.15. But to my surprise i am yet to receive the original policy. Despite my complaint to your customer care there is no response from them till date so also from the branch. In the light of...
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B
bunty_khusbas
from Mumbai, Maharashtra
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Credit Card and Loan related Marketing Calls

Address:110046

My phone [protected] is on full DND. Also my number is registered in DND with HDFC despite this, HDFC bank representatives still calls me to sell Credit Card or Loan at least 4 times a day. I am very much fed up. Could you please suggest to register a case against the bank in consumer court to ensure that they do not call me again?

Recently I have received calls from following numbers of HDFC
[protected]
[protected]br...
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B
bk sdrdo
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Pf and relieving certificate

Address:600002
Website:hdfcbank.com

Name birbal kushwaha
Emp id 134480
resignation date 16 november 2015
Got salary for november month 8099/-
leave in november 3days (aprox)
I complaint on 20january 2016 then after our manager told me he recieve mail from hr department informing that i got full salary for november that is why my full settlement has been delayed. I inform him i got only 8099 /- then he told i have to repay to hdfc bank 6000/-...
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Address:Rangareddy, Andhra Pradesh, 500072
Website:Hdfcbank

MY Credit card # - ××××-××××-××××-8330

Hdfc credit card department marketed the Qatar airways international ticket booking upto 50% discount offer with no promo code assigned . When called up the customer care they were asking to contact qatar airways directly as they are unaware about the offer and its details.
I booked my ticket on hdfc cc from india to US in qatar airways with no single penny discount.br...
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