Claimed

HDFC Bank Complaints & Reviews

2.9
Updated: Oct 4, 2026
Complaints 32964
Resolved
18423
Unresolved
14541
Contacts

File a complaint to HDFC Bank

Having problems with HDFC Bank?

File a complaint and get it resolved by HDFC Bank customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

HDFC Bank reviews & complaints page 135

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
N
Naveenkumarmr
from Chitradurga, Karnataka
Aug 30, 2022
Resolved
Report
Copy
Resolved

Need 7000rs amount refund to me

I paid 7000 rs on 19/07/2022

Amount debited from my account but receiver not getting that amount still

UPI/[protected]

transaction I'd T2207191621588616727751

UTR[protected]

Please check and update the status properly and i did not get any refund also

Refund that amount to me
Still it's not credited to beneficiary account for your reference i will attach a beneficiary account statement
Oct 4, 2022
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Aug 31, 2022
HDFC Bank Customer Care's response
Dear Customer,

At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details and the transaction details for us to help you with the solution.

-Team MobileBanking
HDFC Bank Customer Assistance
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    N
    Naveenkumarmr
    from Chitradurga, Karnataka
    Aug 30, 2022
    Report
    Copy

    Need 7000rs amount refund to me

    I paid 7000 rs on 19/07/2022

    Amount debited from my account but receiver not getting that amount still

    UPI/[protected]

    transaction I'd T2207191621588616727751

    UTR[protected]

    Please check and update the status properly and i did not get any refund also

    Refund that amount to me
    HDFC Bank customer support has been notified about the posted complaint.
    Helpful
    1 other people found this review helpful
    1 found this helpful
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      D
      Dinesh Eshwar
      Aug 30, 2022
      Resolved
      Report
      Copy
      Resolved

      Address: Epip Bangalore

      I have a HDFC zero balance savings account and I have deposited 2400 in it before couple of days and I could see that the amount of 1670 was hold by HDFC in the statement for no reason. I could see that MiRevenue hold through gefu. I don’t want to hold any of my money by hdfc. Also I didn’t got a proper update in customer care service also I have raised a ticket and there’s no response. FYR ACC no [protected] and my customer id is[protected], please make that hold money back to my account.
      Oct 5, 2022
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
      Verified Support
      Sep 01, 2022
      HDFC Bank Customer Care's response
      Dear Customer,

      At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

      -Anay
      HDFC Bank Customer Assistance
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        R
        Rishi2605
        from Ranchi, Jharkhand
        Aug 30, 2022
        Report
        Copy

        I have bought my iphone 12 with hdfc bank debit card on 06/11/2021 from Reliance Digital Online . As mentioned by hdfc bank (To receive cashback of 5000 within 120 days from the transactional month end) i haven’t received my cashback till now, it is more than 120 days. I have asked in Store but they said to check with bank. Even EMI is completed still not recieved.Hope this issue gets resolved and cashback will be credited as soon as possible.
        HDFC Bank customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          U
          Utsavmuni
          Aug 30, 2022
          Report
          Copy

          Dear Team,
          My new policy application number is 1271xxxxxxxx73.
          It gives me immense disappointment that your customer care executive Mr.Deepak Shetty and his senior advisor Mr.Pratik Lade has been extremely rude and unprofessional towards helping me.
          They were arrogant and non co-operative.
          Mr.Deepak Shetty has a shift in his attitude.
          He was polite till the time we bought the policy. Once the premium was paid, he started showing his true colours.
          He had committed several call backs but never honoured the same.
          His senior Mr.Zaverchand Joshi was been highlighted on this issue, but in vein.
          Also, the most disappointing person was Mr.Pratik Lade, who claimed to be a senior advisor.
          I would request you to kindly listen to the call recording and justify his arrogance.
          Also, such kind of behaviour is unacceptable in a service industry which you belong to.
          If this is the case within 20 hours of the payment, I doubt about the good service in future.
          Hence, I regret being a part of your company and would wish to withdraw my application just because of the misbehaviour of Mr.Pratik Lade and Mr.Deepak Shetty.
          Such kind of double faced and cheap employees are a face of your company.

          If not answered within next 2 hours of the receipt of this email, I shall expose such people on social media and also will escalate the case to the GOI authorities with regards to harassment by your employees to me.

          Highly disappointing.
          HDFC Bank customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            S
            Shamshul Qamar
            Aug 29, 2022
            Report
            Copy

            Address: Chennai

            I opened a saving account in hdfc bank on 6 August 2022. But I don't receive my welcome kit till now.Kindly provide my welcome kit as soon as possible.
            HDFC Bank customer support has been notified about the posted complaint.
            Dear Customer,

            At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

            -Anay
            HDFC Bank Customer Assistance
            Helpful
            Found this helpful?
            1 Comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              S
              SurjeethPaul
              from Hyderabad, Andhra Pradesh
              Aug 29, 2022
              Report
              Copy

              My account has been blocked because if the undelivered welcome letter. I haven’t been notified anything about Welcome letter. I got welcome kit. Without any prior notice it’s been blocked.

              HDFC representatives are very irresponsible and now they’re not even attending my calls.
              HDFC Bank customer support has been notified about the posted complaint.
              Dear Customer,

              At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

              -Anay
              HDFC Bank Customer Assistance
              Helpful
              Found this helpful?
              1 Comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                R
                Rekha Sudarshan
                Aug 29, 2022
                Resolved
                Report
                Copy
                Resolved

                Worst bank ever I have come across in my life. No proper customer service no respect. There is only round about. They have blocked my salary account unnecessarily and I did not get salary for 2 months worst behavior
                Oct 2, 2022
                Complaint marked as Resolved 
                HDFC Bank customer support has been notified about the posted complaint.
                Verified Support
                Aug 31, 2022
                HDFC Bank Customer Care's response
                Dear Customer,

                At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                -Anay
                HDFC Bank Customer Assistance
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  W
                  wapedia
                  Aug 29, 2022
                  Resolved
                  Report
                  Copy
                  Resolved

                  I applied to open a current account for my LLP, it usually takes 8 working days for them to open that but they took around a month to open it, I thought happens sometimes so continued with them but they have made my life a hell.

                  I have submitted them for third party transfer rights (a basic requirement on net banking) on 5th July 2022 and till date (29th Aug 2022) they have not been able to activate it. They have taken the request twice or thrice in between still it has not been activated. I have complained customer care, then escalated to the senior team then to the Grievance Redressal Team and lastly to Principal Nodal Officer but everyone just forwards my email to the branch and replies what my branch says (whom I can meet face to face and are unable to do the work that is why I reached them). They have promised so many times to process it and activate the service but they have never been able to do that.

                  Banking Ombudsman is not for these complaints so after reaching to PNO I don't have any one to go to and if they are making false promises then what would someone do. So beware of HDFC bank and instead choose some other bank and mostly be away from Rajendra Nagar branch, Indore (MP) - the bank officials in this branch doesn't know basic banking, I don't know how HDFC even recruited them.

                  Complaint Numbers: 3865754, 4312831, 4314107, 4563334, 5865203
                  Oct 4, 2022
                  Complaint marked as Resolved 
                  HDFC Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Sep 02, 2022
                  HDFC Bank Customer Care's response
                  Dear Customer,

                  We sincerely regret the inconvenience. We
                  understand that Branch Manager Ms. Pushpanjali
                  Sanket has emailed you and addressed your concern
                  regarding Third Party instruction.
                  For any further query request you to contact Branch
                  Manager Ms. Pushpanjali Sanket available on
                  [protected]

                  -Anay
                  HDFC Bank Customer Assistance
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    N
                    Nilesh B Tayade
                    from MUMBAI, Maharashtra
                    Aug 29, 2022
                    Report
                    Copy

                    Dear HDFC Team,

                    I, Nilesh Tayade using HDFC Bank since 2014 facing a severe issue with respect to failure o[censored]PI Payment (i.e. Phonepay & Google Pay) since the month of June, 2022 citing reason "Your Bank declined this payment. Please contact your bank for more information" and "You can't make this patent at the moment. Contact your bank with an error code [YC] to resolve this issue, respectively

                    I tried connecting your service desk multiple times and also through your branch but still the issue is not resolved.

                    Kindly treat this matter as utmost urgent. The customer ID for my account is "49018449". If you need any further details/information, you can reach out to me on my authorised number with the bank.

                    Please take it on record, I am highly disappointed with the service of HDFC in this regard. If I do not get the suitable solution within 24 hrs, I will prefer to move all my operations from HDFC to other banks.
                    HDFC Bank customer support has been notified about the posted complaint.
                    Dear Customer,

                    We sincerely regret the inconvenience. This is not the experience we want you to have. Your e-mail has been already received vide reference number 6904914. Our bank official will respond to your email on or before September 07, 2022.

                    We appreciate your cooperation and patience in the interim.

                    -Ajay
                    HDFC Bank Customer Assistance
                    Helpful
                    1 other people found this review helpful
                    1 found this helpful
                    1 Comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      A
                      Aug 29, 2022
                      Report
                      Copy

                      Due to lose of job i was not able to pay 2 dues so the executives are calling frequently and harrassing mental. today morning by 7 they called and said bad words.they are harrassing my family too.please give me some time to pay the loan dues. I will pay once I get a new job
                      HDFC Bank customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        S
                        Sahu Ayush
                        from INDORE, Madhya Pradesh
                        Aug 27, 2022
                        Resolved
                        Report
                        Copy
                        Resolved

                        Sir I didn't take any loan any emi so why my amount 570 deducted from my account through megmasoft (ehs) emandate. Please refund my money 570 otherwise I will cased on it
                        Oct 1, 2022
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Aug 27, 2022
                        Updated by Sahu Ayush
                        I didn't take any loan any emi then why my amount 570 deducted from my account
                        Please refund my amount 570 as soon as possible otherwise I am doing case on you
                        Verified Support
                        Aug 30, 2022
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        We sincerely regret the inconvenience caused. We are looking into your query vide reference number 6830509 and will respond to your email by September 8, 2022. Request your co-operation and patience in the interim. Assuring you the best of our service at all time.

                        -Anay
                        HDFC Bank Customer Assistance
                        Plz refund my money 570
                        Aniket zadap's reply, Sep 2, 2022
                        Plz yar 9028531117 call me
                        Helpful
                        Found this helpful?
                        1 Comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          H
                          HDFC contact-6201-67-3256, Customer care enquiry related complaint
                          Aug 27, 2022
                          Report
                          Copy

                          My credit card in brocade in unblock
                          HDFC Bank customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            S
                            Subaiyar
                            Aug 27, 2022
                            Report
                            Copy

                            My Credit card application decline without any reasons my customer ID is[protected]
                            Phone number:[protected]
                            HDFC Bank customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              S
                              shidharhiras
                              from Hyderabad, Andhra Pradesh
                              Aug 26, 2022
                              Report
                              Copy

                              Address: Hyderabad
                              Website: www.hdfcbank.com

                              Dear Sir,

                              I have paid all dues and closed the credit card also bank has shared NOC, but they have marked as negative account in cibil bureus as its been more than 7 months also when dispute raised to cibil bureus, Bank is not responding for the CIBIL Team to get it corrected and remove negative accounts in cibil bureus.

                              I have emailed to banks but they are denying to get it updated.

                              As this is hindering me to get fresh loans and credit cards.

                              Request you to update in all bureus and update as positive account.

                              Regards,
                              Shridhar H
                              HDFC Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Aug 27, 2022
                              HDFC Bank Customer Care's response
                              Dear Customer,

                              Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                              -Anay
                              HDFC Bank Customer Assistance
                              Sep 03, 2022
                              Updated by shidharhiras
                              Dear Team,

                              Please cross check, as while before making payments i have removed the restructured due to covid 19 and made payments for the complete outstanding amount,
                              as the account is showing negative as per the cibil report as the credit facility status showing Restructured due to covid 19, even after dispute raised to cibil bureaus they confirmed the bank has not responded.

                              Request you to check and update and confirm.

                              Note: Please find the attached cibil reports for Experian where it is marked as negative account. Please update in all bureaus Transunion, Experian, Equifax, Crif.

                              Regards,
                              Shridhar Hiras
                              Sep 10, 2022
                              Updated by shidharhiras
                              Dear Team,

                              When can i expect the response as i m just getting multiple dates but no output or response for the update.

                              Please update on earliest.

                              Regards,
                              Shridhar Hiras
                              Sep 27, 2022
                              Updated by shidharhiras
                              Dear Team,

                              No update still.

                              Regards,
                              Shridhar Hiras
                              Oct 06, 2022
                              Updated by shidharhiras
                              Dear Team,

                              I am not getting the issue resolved even after paying the complete outstanding, just marked as negative account since 9+ months, this is really affecting cibil and every 10 days they are giving dates and extending dates.

                              Please respond on earliest.
                              Dear Team,

                              Can this be reolved??
                              Helpful
                              Found this helpful?
                              1 Comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                M
                                Manoj Babu G
                                Aug 25, 2022
                                Report
                                Copy

                                I performed the imps transaction of amount 20000, from my hdfc savings account to other bank account via mobile banking.

                                I received transaction timed-out message on my register mobile, however the amount was deducted from my account and was not delivered to other end.

                                Message is as below :

                                Update:ailed: Your money transfer of INR 20, 000.00 on 25-08-22 timed out. (HDFC Bank IMPS Ref[protected]. Not you? Call [protected].

                                Account no : [protected]
                                Transaction reff :[protected]
                                HDFC Bank customer support has been notified about the posted complaint.
                                Dear Customer,

                                Thanks for connecting with us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to submit the complete isse along with the tranaction details for further assistance. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

                                -Anay
                                HDFC Bank Customer Assistance
                                Helpful
                                Found this helpful?
                                1 Comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  P
                                  Pratik Bamane
                                  Aug 25, 2022
                                  Report
                                  Copy

                                  HFDC HAS PUT Hold on My Account [protected] . I want Details about Gefu hold ammount.
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    M
                                    Maimoona212
                                    Aug 25, 2022
                                    Report
                                    Copy

                                    It’s been long since I opened my women saving account..
                                    In HDFC still no update…
                                    It is so frustrating …
                                    Look into it please
                                    Mob no: [protected]
                                    I can’t do any transactions 😡😡😡😡
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      S
                                      Sambasiva Rao
                                      from Delhi, Delhi
                                      Aug 25, 2022
                                      Report
                                      Copy

                                      Hi HDFC,

                                      My loan account number[protected], I raised loan for 19 lakhs only. but given amount is 20 lakhs. from starting onwords i am reqeusting to raise it for 19 lakhs only. but your representative saying will raise for 19 only. after amount 20 lakhs came to my accouting she is saying as dont know how it happend and it is not her mistake.

                                      but i need to pay extra around 2100 rupees for 60 months. your represtative hand giveing neglegence answeres.

                                      My name is Sambasiva Rao Veera
                                      [protected]
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        R
                                        Rushabh Dhake
                                        Aug 25, 2022
                                        Report
                                        Copy

                                        There are no outstanding from last month bill, in fact i paid the bill next day itself when it got generated.and it reflecting in statement too. but still it comes as outstanding amount in AUG BILL.

                                        case id : Re: '5988402' Credit card statement issue 5663: Rushabh Dhake
                                        HDFC Bank customer support has been notified about the posted complaint.
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit