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HDFC Bank Complaints & Reviews

2.9
Updated: Aug 21, 2026
Complaints 32962
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HDFC Bank reviews & complaints page 135

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D
Dinesh Eshwar
Aug 30, 2022
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Address: Epip Bangalore

I have a HDFC zero balance savings account and I have deposited 2400 in it before couple of days and I could see that the amount of 1670 was hold by HDFC in the statement for no reason. I could see that MiRevenue hold through gefu. I don’t want to hold any of my money by hdfc. Also I didn’t got a proper update in customer care service also I have raised a ticket and there’s no response. FYR ACC no [protected] and my customer id is[protected], please make that hold money back to my account.
Oct 5, 2022
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Sep 01, 2022
HDFC Bank Customer Care's response
Dear Customer,

At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance
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    R
    Rishi2605
    from Ranchi, Jharkhand
    Aug 30, 2022
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    I have bought my iphone 12 with hdfc bank debit card on 06/11/2021 from Reliance Digital Online . As mentioned by hdfc bank (To receive cashback of 5000 within 120 days from the transactional month end) i haven’t received my cashback till now, it is more than 120 days. I have asked in Store but they said to check with bank. Even EMI is completed still not recieved.Hope this issue gets resolved and cashback will be credited as soon as possible.
    HDFC Bank customer support has been notified about the posted complaint.
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      Utsavmuni
      Aug 30, 2022
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      Dear Team,
      My new policy application number is 1271xxxxxxxx73.
      It gives me immense disappointment that your customer care executive Mr.Deepak Shetty and his senior advisor Mr.Pratik Lade has been extremely rude and unprofessional towards helping me.
      They were arrogant and non co-operative.
      Mr.Deepak Shetty has a shift in his attitude.
      He was polite till the time we bought the policy. Once the premium was paid, he started showing his true colours.
      He had committed several call backs but never honoured the same.
      His senior Mr.Zaverchand Joshi was been highlighted on this issue, but in vein.
      Also, the most disappointing person was Mr.Pratik Lade, who claimed to be a senior advisor.
      I would request you to kindly listen to the call recording and justify his arrogance.
      Also, such kind of behaviour is unacceptable in a service industry which you belong to.
      If this is the case within 20 hours of the payment, I doubt about the good service in future.
      Hence, I regret being a part of your company and would wish to withdraw my application just because of the misbehaviour of Mr.Pratik Lade and Mr.Deepak Shetty.
      Such kind of double faced and cheap employees are a face of your company.

      If not answered within next 2 hours of the receipt of this email, I shall expose such people on social media and also will escalate the case to the GOI authorities with regards to harassment by your employees to me.

      Highly disappointing.
      HDFC Bank customer support has been notified about the posted complaint.
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        S
        Shamshul Qamar
        Aug 29, 2022
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        Address: Chennai

        I opened a saving account in hdfc bank on 6 August 2022. But I don't receive my welcome kit till now.Kindly provide my welcome kit as soon as possible.
        HDFC Bank customer support has been notified about the posted complaint.
        Dear Customer,

        At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

        -Anay
        HDFC Bank Customer Assistance
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          SurjeethPaul
          from Hyderabad, Andhra Pradesh
          Aug 29, 2022
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          My account has been blocked because if the undelivered welcome letter. I haven’t been notified anything about Welcome letter. I got welcome kit. Without any prior notice it’s been blocked.

          HDFC representatives are very irresponsible and now they’re not even attending my calls.
          HDFC Bank customer support has been notified about the posted complaint.
          Dear Customer,

          At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

          -Anay
          HDFC Bank Customer Assistance
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            Rekha Sudarshan
            Aug 29, 2022
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            Worst bank ever I have come across in my life. No proper customer service no respect. There is only round about. They have blocked my salary account unnecessarily and I did not get salary for 2 months worst behavior
            Oct 2, 2022
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
            Verified Support
            Aug 31, 2022
            HDFC Bank Customer Care's response
            Dear Customer,

            At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

            -Anay
            HDFC Bank Customer Assistance
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              W
              wapedia
              Aug 29, 2022
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              Resolved

              I applied to open a current account for my LLP, it usually takes 8 working days for them to open that but they took around a month to open it, I thought happens sometimes so continued with them but they have made my life a hell.

              I have submitted them for third party transfer rights (a basic requirement on net banking) on 5th July 2022 and till date (29th Aug 2022) they have not been able to activate it. They have taken the request twice or thrice in between still it has not been activated. I have complained customer care, then escalated to the senior team then to the Grievance Redressal Team and lastly to Principal Nodal Officer but everyone just forwards my email to the branch and replies what my branch says (whom I can meet face to face and are unable to do the work that is why I reached them). They have promised so many times to process it and activate the service but they have never been able to do that.

              Banking Ombudsman is not for these complaints so after reaching to PNO I don't have any one to go to and if they are making false promises then what would someone do. So beware of HDFC bank and instead choose some other bank and mostly be away from Rajendra Nagar branch, Indore (MP) - the bank officials in this branch doesn't know basic banking, I don't know how HDFC even recruited them.

              Complaint Numbers: 3865754, 4312831, 4314107, 4563334, 5865203
              Oct 4, 2022
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Verified Support
              Sep 02, 2022
              HDFC Bank Customer Care's response
              Dear Customer,

              We sincerely regret the inconvenience. We
              understand that Branch Manager Ms. Pushpanjali
              Sanket has emailed you and addressed your concern
              regarding Third Party instruction.
              For any further query request you to contact Branch
              Manager Ms. Pushpanjali Sanket available on
              [protected]

              -Anay
              HDFC Bank Customer Assistance
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                N
                Nilesh B Tayade
                from MUMBAI, Maharashtra
                Aug 29, 2022
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                Dear HDFC Team,

                I, Nilesh Tayade using HDFC Bank since 2014 facing a severe issue with respect to failure o[censored]PI Payment (i.e. Phonepay & Google Pay) since the month of June, 2022 citing reason "Your Bank declined this payment. Please contact your bank for more information" and "You can't make this patent at the moment. Contact your bank with an error code [YC] to resolve this issue, respectively

                I tried connecting your service desk multiple times and also through your branch but still the issue is not resolved.

                Kindly treat this matter as utmost urgent. The customer ID for my account is "49018449". If you need any further details/information, you can reach out to me on my authorised number with the bank.

                Please take it on record, I am highly disappointed with the service of HDFC in this regard. If I do not get the suitable solution within 24 hrs, I will prefer to move all my operations from HDFC to other banks.
                HDFC Bank customer support has been notified about the posted complaint.
                Dear Customer,

                We sincerely regret the inconvenience. This is not the experience we want you to have. Your e-mail has been already received vide reference number 6904914. Our bank official will respond to your email on or before September 07, 2022.

                We appreciate your cooperation and patience in the interim.

                -Ajay
                HDFC Bank Customer Assistance
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                  A
                  Aug 29, 2022
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                  Due to lose of job i was not able to pay 2 dues so the executives are calling frequently and harrassing mental. today morning by 7 they called and said bad words.they are harrassing my family too.please give me some time to pay the loan dues. I will pay once I get a new job
                  HDFC Bank customer support has been notified about the posted complaint.
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                    S
                    Sahu Ayush
                    from INDORE, Madhya Pradesh
                    Aug 27, 2022
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                    Resolved

                    Sir I didn't take any loan any emi so why my amount 570 deducted from my account through megmasoft (ehs) emandate. Please refund my money 570 otherwise I will cased on it
                    Oct 1, 2022
                    Complaint marked as Resolved 
                    HDFC Bank customer support has been notified about the posted complaint.
                    Aug 27, 2022
                    Updated by Sahu Ayush
                    I didn't take any loan any emi then why my amount 570 deducted from my account
                    Please refund my amount 570 as soon as possible otherwise I am doing case on you
                    Verified Support
                    Aug 30, 2022
                    HDFC Bank Customer Care's response
                    Dear Customer,

                    We sincerely regret the inconvenience caused. We are looking into your query vide reference number 6830509 and will respond to your email by September 8, 2022. Request your co-operation and patience in the interim. Assuring you the best of our service at all time.

                    -Anay
                    HDFC Bank Customer Assistance
                    Plz refund my money 570
                    Aniket zadap's reply, Sep 2, 2022
                    Plz yar 9028531117 call me
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                      H
                      HDFC contact-6201-67-3256, Customer care enquiry related complaint
                      Aug 27, 2022
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                      My credit card in brocade in unblock
                      HDFC Bank customer support has been notified about the posted complaint.
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                        S
                        Subaiyar
                        Aug 27, 2022
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                        My Credit card application decline without any reasons my customer ID is[protected]
                        Phone number:[protected]
                        HDFC Bank customer support has been notified about the posted complaint.
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                          S
                          shidharhiras
                          from Hyderabad, Andhra Pradesh
                          Aug 26, 2022
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                          Address: Hyderabad
                          Website: www.hdfcbank.com

                          Dear Sir,

                          I have paid all dues and closed the credit card also bank has shared NOC, but they have marked as negative account in cibil bureus as its been more than 7 months also when dispute raised to cibil bureus, Bank is not responding for the CIBIL Team to get it corrected and remove negative accounts in cibil bureus.

                          I have emailed to banks but they are denying to get it updated.

                          As this is hindering me to get fresh loans and credit cards.

                          Request you to update in all bureus and update as positive account.

                          Regards,
                          Shridhar H
                          HDFC Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Aug 27, 2022
                          HDFC Bank Customer Care's response
                          Dear Customer,

                          Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                          -Anay
                          HDFC Bank Customer Assistance
                          Sep 03, 2022
                          Updated by shidharhiras
                          Dear Team,

                          Please cross check, as while before making payments i have removed the restructured due to covid 19 and made payments for the complete outstanding amount,
                          as the account is showing negative as per the cibil report as the credit facility status showing Restructured due to covid 19, even after dispute raised to cibil bureaus they confirmed the bank has not responded.

                          Request you to check and update and confirm.

                          Note: Please find the attached cibil reports for Experian where it is marked as negative account. Please update in all bureaus Transunion, Experian, Equifax, Crif.

                          Regards,
                          Shridhar Hiras
                          Sep 10, 2022
                          Updated by shidharhiras
                          Dear Team,

                          When can i expect the response as i m just getting multiple dates but no output or response for the update.

                          Please update on earliest.

                          Regards,
                          Shridhar Hiras
                          Sep 27, 2022
                          Updated by shidharhiras
                          Dear Team,

                          No update still.

                          Regards,
                          Shridhar Hiras
                          Oct 06, 2022
                          Updated by shidharhiras
                          Dear Team,

                          I am not getting the issue resolved even after paying the complete outstanding, just marked as negative account since 9+ months, this is really affecting cibil and every 10 days they are giving dates and extending dates.

                          Please respond on earliest.
                          Dear Team,

                          Can this be reolved??
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                            M
                            Manoj Babu G
                            Aug 25, 2022
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                            I performed the imps transaction of amount 20000, from my hdfc savings account to other bank account via mobile banking.

                            I received transaction timed-out message on my register mobile, however the amount was deducted from my account and was not delivered to other end.

                            Message is as below :

                            Update:ailed: Your money transfer of INR 20, 000.00 on 25-08-22 timed out. (HDFC Bank IMPS Ref[protected]. Not you? Call [protected].

                            Account no : [protected]
                            Transaction reff :[protected]
                            HDFC Bank customer support has been notified about the posted complaint.
                            Dear Customer,

                            Thanks for connecting with us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to submit the complete isse along with the tranaction details for further assistance. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

                            -Anay
                            HDFC Bank Customer Assistance
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                              Pratik Bamane
                              Aug 25, 2022
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                              HFDC HAS PUT Hold on My Account [protected] . I want Details about Gefu hold ammount.
                              HDFC Bank customer support has been notified about the posted complaint.
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                                Maimoona212
                                Aug 25, 2022
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                                It’s been long since I opened my women saving account..
                                In HDFC still no update…
                                It is so frustrating …
                                Look into it please
                                Mob no: [protected]
                                I can’t do any transactions 😡😡😡😡
                                HDFC Bank customer support has been notified about the posted complaint.
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                                  S
                                  Sambasiva Rao
                                  from Delhi, Delhi
                                  Aug 25, 2022
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                                  Hi HDFC,

                                  My loan account number[protected], I raised loan for 19 lakhs only. but given amount is 20 lakhs. from starting onwords i am reqeusting to raise it for 19 lakhs only. but your representative saying will raise for 19 only. after amount 20 lakhs came to my accouting she is saying as dont know how it happend and it is not her mistake.

                                  but i need to pay extra around 2100 rupees for 60 months. your represtative hand giveing neglegence answeres.

                                  My name is Sambasiva Rao Veera
                                  [protected]
                                  HDFC Bank customer support has been notified about the posted complaint.
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                                    Rushabh Dhake
                                    Aug 25, 2022
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                                    There are no outstanding from last month bill, in fact i paid the bill next day itself when it got generated.and it reflecting in statement too. but still it comes as outstanding amount in AUG BILL.

                                    case id : Re: '5988402' Credit card statement issue 5663: Rushabh Dhake
                                    HDFC Bank customer support has been notified about the posted complaint.
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                                      Rkg Travels Mani
                                      Aug 25, 2022
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                                      Address: tirupur

                                      My account 500 rupees debit to raysonic enterises ### was theeft my account- ### u roysonic- fraud punda.
                                      HDFC Bank customer support has been notified about the posted complaint.
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                                        AbhishekThakur123
                                        Aug 25, 2022
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                                        This is Abhishek Kumar Thakur, a customer of HDFC bank, having a savings bank account in Dwarka Sector 5 branch, New Delhi.

                                        Recently my brother visited the said HDFC branch and the staff working there, without my authorisation, disclosed my account details including bank balance and other customer data to my brother. I do not have any problem with disclosing it to my brother, however, the fact that they disclosed the confidential customer data to a third party, without user's consent is a grave violation of right to privacy and the policy commitments of HDFC bank.

                                        Banks not only holds a fiduciary relation with its customers but are also required by SEBI and RBI regulations to protect customer data. The concerned staff member should be reprimanded or an appropriate disciplinary action should be taken by Branch manager.

                                        I request the concerned authorities to take strict action against such irresponsible conduct of the branch's staff. I would further take this action to higher authorities, if need be.

                                        Thank you,
                                        Abhishek
                                        HDFC Bank customer support has been notified about the posted complaint.
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