HDFC Bank Complaints & Reviews

I get a message from a person who said he is in GBIC, yesterday, 15th March, for refund of my HDFC Life Insurance policy No.21501207, Classic assured plan.

[3/14, 11:04] +[protected]: To
The GBIC AND HDFC LIFE INSURANCE COMPANY LTD.
I AM A POLICY HOLDER IN HDFC LIFE INSURANCE COMPANY LTD..
MY POLICY NO.- ...
POLICY ISSUED DATE .- ...
PLAN NAME .- CLASSIC ASSURED PLUS
I AM NOT COUNTINUE THIS POLICY BECAUSE I AM SUFFERING WITH MY FINANCIAL LOSS, AND NOW MY RETIREMENT TIME I HAVE TO NEED MONEY FOR MY REST OF LIFE MY INVESTMENT IS ONLY 50K IS A SINGLE PREMIUM AND ACCORDING TO SINGLE PREMIUM NOW MY RETURNS IS 1, 58, 850
PLEASE TRANSFER MY RETURNS IN MY ACCOUNT
ACC. NO. -
IFSC CODE .-
BANK -
BRANCH ADD.-
[3/14, 11:07] +[protected]: At the end of page please atteched with ur signature mam
[3/14, 11:08] +[protected]: Thanx regards V. S. NARENDRA CHANDRA
[3/14, 12:37] +[protected]: Mam clear this file today because fir Holi then March closing
[3/14, 12:38] +[protected]: Holiday's
[3/14, 12:38] +[protected]: So pls think about this...
[3/14, 12:41] +[protected]: With in 30 minutes sab complete ho jayega ...pls give me 30 minutes only .

Please find enclosed the application letter I was told to file.

After I sent the application on what's app (mobile no +[protected] the application(letter enclosed), i receive the following what's app message.

[3/14, 12:48] +[protected]: Please make the payment 24840
[3/14, 12:49] +[protected]: And send me the screenshot for the confirmation

Second mobile number +[protected] sends me the following message,

'File process and refund process karne ko. Refundable hai ye aap ka"

I was asked to make the payment to,

IFSC code .. INDB0000114
A/C ..[protected]
Bank .. IndusInd
Name .. GBIC Services (Amit Sharma)
Branch: Baraily UP

After I make this payment of 24800/-(confirmation attached), the next message comes as following,

[3/14, 15:36] +[protected]: BIG OPPORTUNITY FOR YOU.
HDFC LIFE INSURANCE COMPANY LTD. GIVES YOU A OFFER FOR YOUR POLICY WITHDRAWAL
OFFER - FIRST AND LAST PRIMIUM PAYMENT OPPORTUNITY...
IF YOU ARE PAYING YOUR LAST PRIMIUM AMOUNT 50, 000 THROUGH GBIC BECAUSE UR LAST PRIMIUM DATE IS 23 MARCH 2022
THEN YOU ARE GETTING YOUR HALF MATURITY AMOUNT IS 4, 75, 980
[3/14, 15:38] +[protected]: IF YOU ARE PAYING 50 THOUSAND SO OFFER IS APPLICABLE AND DON'T NEED TO PAY ANY AMOUNT FOR TRANSFER
[3/14, 15:39] +[protected]: BUT IF YOU ARE COUNTINUE YOUR WITHDRAW 1, 58, 850
SO YOU NEED TO PAY 18900 FOR TRANSFER

Another HDFC life insurance agent mobile no+[protected], sent me the following message.

[3/14, 16:42] no+[protected]: Ye jaida best hai mam aap ke liye
[3/14, 16:43] no+[protected]: Koi problem nahi hoga main Handel kar lunga

Again I made the payment of 50, 000/- to,

IFSC code .. INDB0000114
A/C ..[protected]
Bank .. IndusInd
Name .. GBIC Services (Amit Sharma)
Branch: Baraily UP

Once I did that ( attachment enclosed), the next message on WhatsApp is as follows,

[3/15, 14:32] +[protected]: But aapki policy mai agent code lga hua aapka 4, 76, 000 ka 40% commission ja rha h direct uske account mai..
[3/15, 14:33] +[protected]: Hame ye code remove krana hoga..
[3/15, 14:33] +[protected]: Jisse use koi commission na jaye or aapka apke account mai phuche..
[3/15, 14:34] +[protected]: Iske liye ik NOC lagegi ...jiske charges honge approx 22 thousand
[3/15, 16:14] +[protected]: Because kisi ko 2.37 lakh as a commission dene se accha aap NOC clear kra le ..only 22 thousand nd this is also refundable amount
[3/15, 16:28] +[protected]: Mujhe kal aapka transfer krana h please jaldi btaiyega mam

And from the second mobile is as follows,

[3/14, 16:44] +[protected]: Koi problem ni hai with in 3 days sab refund ho jayega
[3/14, 16:44] +[protected]: Main follow kar lunga aap unse baat kar ke process karva lo
[3/14, 16:46]. +[protected] Everything in my hand so dont worry. Main within 3 days aap total file clear karva dunga.

I again made the payment of 25300/- to,
IFSC code .. INDB0000114
A/C ..[protected]
Bank .. IndusInd
Name .. GBIC Services (Amit Sharma)
Branch: Baraily UP

After making the following amount of 50000/-, 24840/-, and 25, 300/-, to the above mentioned account number, I get a message today from mobile number +[protected]

NPCI BOND - 46, 000
TRANSFER SLOT CHARGES - 12, 280
NPCI BOND AMOUNT IS TOTALLY REFUNDED IF YOU WANT OTHERWISE USE TO PURCHASE IPO HDFC WILL HELP YOU AND SLOT CHARGES IS HALF REFUNDED OF HALF IS PAYABLE...

And from the second mobile number,

"[3/16, 09:04] +[protected]: Hello mam, Good morning
Aap ka payment aaj transfer hona hai.aap ka ek slot fee's and NPCI bond dono pending hai abhi.
Aap ki GBIC valo se baat ho toh kar ke ye sab 4 baje se pehle clear karva lo. Ku ki aap ka payment aaj transfer hoga 4 baje ke baad.
Agar ye clear nahi hua toh payment transfer nahi ho payega.
[3/16, 09:09] +[protected]: Maturity amount-4, 57, 980/-
Amount- 24, 840/-
Amount- 50, 000/-
Amount- 25, 300/-
This all amount refund today aur tomorrow.

Before credit please clear Slot fee's & NPCI bond.
Both amount refundable."

I have not gone ahead with this bond as suggested by them, and have not made any payment.
I want refund of my money, 50000/-, 24840/-, and 25, 300/-, which I paid yesterday, 15th March '22, details attached below.

The mobile no of the persons concerned are, +[protected] and
+[protected].

Looking forward to your cooperation.
Thanking you,
Mita Roy.

I have approached home loan transfer through online, executives asked to upload necessary documents, i have uploaded, then they came to physical verification, after i have paid initial payment of Rs. 1180/-

now the executives told that amnot eligible for loan

i need my initial paid amount, why they are not checked if am eligible for loan or ineligible before starting the loan process?

First of all, this company has put so many fees for maintaining the policy without much return; and on top of it, after maturity they are asking to furnish KYC detail rather than transferring the maturity amount to the bank, they were taking the money from.

Why didn't they ask this information in last 5 years where money was helping their profitability.

When I raised this to one of the agent, I was told that easy option is to buy new policy; this is so ridiculous.

Hi, i am getting unwanted calls from HDFC Bank on personal loans etc.

It was escalated many times but no use.

Hi i m Lamminlal Vaiphei, the last four digit of my Customer Id is 2754
Rs 1000 has been debited from my savings account on dated March 7 2022 without my consent to open RD . credit my amount back as soon as soon as possible. I don't want RD account.
Who has given the right to open the RD account without my Consent. I want complete action against such type of activity. I m unnecessarily wasting and spending my time in doing this which I really don't like. So, Please resolve this issue immediately.

Thank you.

I have registered emil in my account bt not recive otp in email. Also recive otp in registered number. I requested to resolve this issue. urgent situations

My credit card was about to expire in Feb and so they sent me a new card, but it was returned from the registered address as I no longer live there.

My address change request has been rejected twice already. On applying for address change online on 27th Jan 2022, I got an email saying it will be changed within 2 working days. I never got any confirmation of acceptance / rejection. They have a missed call facility to get a callback from relationship manager. I've already tried few times since last week, but I never get a callback. Only times relationship manager has called previously when she wanted to sell some HDFC product, but when I really need to contact, there are absolutely no means to contact her.

Today when I called the customer care after more than a month of my application for address change, I got this confirmation that it was rejected because of address mismatch. The provided address and address in my aadhar card(provided proof) is same though.

Customer care says to either visit bank or send a form with new address and proof via email to Chennai. This is pure harassment. Why is the online facility so poor that it cannot properly handle address change ? Even address change in aadhar card can be done online without any hassle and a private bank cannot provide this seamless experience. Nobody even calls or inform when your application is rejected, nobody calls when your credit card is returned, no body seems bothered to help the customer at all. The relationship manager is a sham.

This experience has left me no option than to migrate to some other bank's credit card and eventually may have to choose some other bank for my salary account too.

We have bought a high end TV from reliance digital with promise of cash back from hdfc ..till now no reply to emails and no cash back after 5months of emi.i had a doubt of taking loan from hdfc it prooved to be right that I got cheated from hdfc bank

My salary account (In hdfc bank) was created in my first company, so once i left the company and joined somewhere else i had to open another salary account. Now my salary account in hdfc bank has been converted to savings account (Without informing me or warning me.

Mere account nagative balace hai.
Muje inform kuch msg kiye bina saving me convert kiya hai.
Mera sms service bhi unhone bandh kr diya tha ..muje koi charges k msg bhi nahi aate the...me branch me ya call centre me contact nahi kar pa raha help me regarding this

Customer ID: 55364699
I am not able to understand why the deduction of INR 2124 is done in the name of AQB SER CHGS, transaction dated[protected]

I, K. Naveen Kumar would like to inform that I have deposited a cheque with HDFC Jagityal Branch on 4th March 2022 and the same is not yet cleared and when I approach the bank personnel they are talking very rude and not giving any proper update for the same. My contact number is +91 [protected]

I have added Rs.2738 from my credit card to payzapp wallet. Money has been deducted from my credit card but is not showing in my payzapp wallet....

I have loaded 2000 rs into my account from my credit card and have seen the failure message after this. I see that the amount is debitted from my card but is not reflecting on the payzapp balance and also could not see the update in the recent transactions.

I need my money to be loaded on payzapp or should be refunded to my credit card.

Registered mobile number - [protected]
Name - Baskar M

I have a salary account with hdfc bank. I have started with sip inUNICE[censored]sing auto-pay(ACH) option. But i didn't have sufficient balance in sip date so i have been charged ach debit return charges of Rs 590, Rs 649 and Rs 649 in a row, between 4th March 2022 and 10th March 2022. Not sure why this much amount is deducted from my account, for a single transaction.

I have called customer care and they told me that this amount is deducted because of payment bounce.

I have never been informed that this would be charged due to lack of funds. What are these charges for! Why are they so high. It is not a debt i have to pay. It is sip. How can you inculcate habit of regular savings if you penalise so harshly for not having balance.

Hdfc bank has to return this money. There was no intimation from the bank on the consequences of not keeping sip amount in account.

Please help me resolve this. People are losing trust in public banks and now these banks also!!!. Although it doesn't make a difference to hdfc bank for sure, but i will close my account if it is not returned. If auto debiting is a service you provide as a bank, then it is your duty to inform me of the charges for the same. Heights of fraud. You must give me a warning that if funds are insufficient you will be charged. Nothing was there.

Please please help me resolve this and return my money.

I have a savings account & credit card. This is regarding the credit card Overlimit Charge, You have charged Rs.550 over the limit +99 GST. I have complained telephonically on[protected] and customer care assured me that the charges will be reimbursed to your account in 3/4 days but still not status. This is a request you to do it as soon as possible.
Name - Rabindra Kumar Prusty
Credit card- No. xxxxxxxxxxxx2343. Further, Saving account you are charging 177 (02 times) for cash transactions 3rd party. The reality is I was there for a cash deposit then how can u charge such an amount. kindly solve this otherwise I am going to lodge a complaint in consumer court..

HDFC bank provided me an offer as a thank you gesture for a transaction made using HDFC net banking. That offer is the spykar products from a website called 360inex.com. I purchased a men's watch worth Rs.470 on March 5 2022 and didn't got any details regarding my order from 360inex.com. I made this purchase because HDFC promoted this offer and shopping site. So I requesting HDFC Bank to look at my issue and moreover it's not only my issue. I've seen number of complaints on 360inex.com and now I'm raising complaint on HDFC so that atleast you can look into it.
Please solve the issue at the earliest.

Dear Sir,

I am shocked as rs 10, 000 had been deducted on 14/03/2022 from. My hdfc bank salary account in the tag of NWD and
as may account is an salary account i am hdfc salary account from 6 years,
salary account no such chargers are applicable for any type of transaction
so what the hell is this kind of behavior.
I taught that this bank is really good in terms with customer
but they just proved me right that banks are ment to deduct customers money in different ways bt tagging them.
I am so disappointed with it my account holder name is Sreekanth Kurakula and my Account number is [protected]
and my mobile number is [protected] as soon as possible plzz see through it and do the needful

Hi Team,

Below is my account information and today you guys have deducted or held down Rs 593.30 rupees amount with you.

Please let me know why it is on hold. If the window is wrong then share with me the mail id where I can put this mail. It happened last December also.

Let me know what this actually is. When i will get the return amount back, Can someone please this time reply to me

Funds on Hold
Account Number: [protected]
As on Date: 05 March 2022
Amount Held By
HDFC Bank (for MiREVENUE HOLD THROUGH GEFU): ₹489.31

As i have suffered much more from HDFC bank and getting frustrated from bad and cheap services from HDFC. One of the rude customer care. Hence i am closing all my existing account like below and also removing all details:

Salary Account
Family Account
PayZapp
LoanAssist.

And also need to cancel my fixed deposit from HDFC too.

Please cancel my fixed deposits and credit amount...

I had a home loan with HDFC Loan account Number[protected] for Rs 38 Lacs, This account was closed much ahead of its tenure in August 2015 itself. I had also collected my property documents mortgaged with HDFC after repayment of total loan including all interest and other charges. However in my CIBIL report it is still showing an outstanding of over Rs 4 lacs even after 7 years of loan closure. Cibil says we have not received closure update and HDFC portal shows zero balance as outstanding and loan is closed.