Claimed

HDFC Bank Complaints & Reviews

2.9
Updated: Jul 8, 2026
Complaints 32958
Resolved
18422
Unresolved
14536
Contacts

File a complaint to HDFC Bank

Having problems with HDFC Bank?

File a complaint and get it resolved by HDFC Bank customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

HDFC Bank reviews & complaints page 138

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
J
Jahid Hussain
from Mumbai, Maharashtra
Aug 18, 2022
Report
Copy

Address: Plot No 82 Vashi, Sector 17 Navi Mumbai - 400703

The Bank has held the fund of 1765.25 Rupees as Mi revenue hold through GEFU

Acc No: [protected]
IFSC: HDFC0000540
Branch: vashi sector 17 HDFC ANNEXE

The customer care & Bank employee neither give a clear answer.
In my account, the amount shows a negative value. Since my account is a salary account
HDFC Bank customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    R
    Rayed
    from Kanpur, Uttar Pradesh
    Aug 18, 2022
    Resolved
    Report
    Copy
    Resolved

    Address: GT Road, Kanpur, Uttar Pradesh

    I applied for a credit card online on the 1st of July 2022 with all income proofs, getting no response, on the 17th of July 2022 I went to the HDFC branch HDFC0001093, the branch executive told me to open a savings account in order to process the card quickly. They assured me that the card will be delivered within 7 days if I open an account. Hence I opened a savings account on the 17th itself and applied for a credit card. After a few days, they asked me to submit income and KYC documents again.

    On the 20th of July 2022, I provided them with my last 3 months' salary slips along with the last 3 months' account details of my ICICI bank salary account.

    After sending so many emails, and cooperating fully with banks' regulations and policies the application still shows pending. I am a software developer by profession and my current persuits deals with developing an iOS application for which I had to purchase an apple MacBook as early as possible.

    Seeing such a lethargic and careless attitude of the bank I made up my mind to purchase the product without the discount offered by the bank on apple products, hence on the 8th of August 2022, I wrote an email to the Card department as well as the bank's Nodal officer to request a cancellation of my credit card application as an unused credit limit will impact my CIBIL score.

    The only reply that I get is an automated email saying we will update you.
    I have been waiting for more than 1 and a half months for any update and this has made me suffer mentally as well as financially as I am unable to make a decision about buying the product due to the unknown status of my card application. I feel this is a very nasty process that the bank follows to lure in the customers and then does not give any weightage to their requests or complaints.

    According to Transunion CIBIL, my CIBILscore is 796 and I have an impeccable record of settling my dues on time. Do I deserve to wait for one and a half months to get an update on a credit card application?

    I am deeply saddened by the services offered to me and do not wish to have any future association with HDFC as a customer.

    Query reference number - 5312313
    Aug 18, 2022
    Complaint marked as Resolved 
    Wrong title Customer Harassment used will file a new complaint with an appropriate title
    HDFC Bank customer support has been notified about the posted complaint.
    Helpful
    1 other people found this review helpful
    1 found this helpful
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      N
      neha46094
      Aug 18, 2022
      Resolved
      Report
      Copy
      Resolved

      They have deducted more than Rs 9000 from my account for their so-called AMB and ACH Debit Return charges.

      Before putting any money into it I visited their branch to confirm if there will be any deduction other than Rs 1400 that are showing as hold and he said no. So I put my money into it and then their drama starts. They start deducting with Debit return even though I do not have any open EMI with them and suddenly they make my full ac empty by charging AMB charges without any prior information or even a text.

      After deduction when I contacted my nearby branch they said these charges cannot be refunded and they are not aware of these charges as they do not show these charges in their system. Why the hell do you have branches if your employees do not know how things work?

      If he said me earlier that there would be charges if I continued with us so I should have opened an account with another bank and closed ties with them.

      They send me offers each and every day but they cannot send any info regarding this.

      HDFC is a cheater and Fraud bank. Never ever do banking with them.
      Sep 24, 2022
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
      Verified Support
      Aug 21, 2022
      HDFC Bank Customer Care's response
      Dear Customer,

      At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details and details of the charges for us to help you with the solution.

      -Anay
      HDFC Bank Customer Assistance
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        M
        musi@123
        from Bengaluru, Karnataka
        Aug 18, 2022
        Resolved
        Report
        Copy
        Resolved

        I am paid 10155INR in 13AUG by Paytm & one more time I paid 10155INR 13 Aug & 2031INR 13 Aug by Paytm. But HDFC decline & Amount also debit my account.Stil not received my refund.
        Aug 18, 2022
        Complaint marked as Resolved 
        Still not received
        HDFC Bank customer support has been notified about the posted complaint.
        Helpful
        1 other people found this review helpful
        1 found this helpful
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          U
          uditkr96
          Aug 18, 2022
          Resolved
          Report
          Copy
          Resolved

          Hello,
          I have cancelled the railway ticket on 9th August, 2022 and the transaction has been initiated on 10th Aug, 2022 by IRCTC of amount Rs 1900 with TXN No:-[protected].The amount is showing refunded by IRCTC but not credited on my HDFC bank account till now. I connected with HDFC customer care but bad luck they have not helped.
          The reference number by IRCTC for refunded amount is :-
          rfnd_K3x6h6VIQQB9zq
          I request to HDFC bank please credit my amount as soon as possible.
          The screenshot is attached for the same.
          Thank You.
          Sep 23, 2022
          Complaint marked as Resolved 
          HDFC Bank customer support has been notified about the posted complaint.
          Verified Support
          Aug 21, 2022
          HDFC Bank Customer Care's response
          Dear Customer,

          At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

          -Anay
          HDFC Bank Customer Assistance
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            S
            Saima.Shaikh
            from Mumbai, Maharashtra
            Aug 17, 2022
            Report
            Copy

            Hey

            I bought iPhone 13 on emi on 12th april 2022 through unicorn store online. I was suppose to receive a cashback of 5k after 120 days. It's been more than that but haven't received any cashback yet.
            HDFC Bank customer support has been notified about the posted complaint.
            Dear Customer,

            At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details and the offer details, transaction details for us to help you with the solution.

            -Anay
            HDFC Bank Customer Assistance
            Helpful
            Found this helpful?
            1 Comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              S
              swarup YT
              Aug 17, 2022
              Report
              Copy

              Charges deducted in march 21 hasn't been reversed although the RM accepted the mistake and told me she will reverse it.
              HDFC Bank customer support has been notified about the posted complaint.
              Aug 17, 2022
              Updated by swarup YT
              I want 25000/- back by 22nd of sept. Else going to close all relations with hdfc by 27th.
              And the relationship manager is not even accepting phone calls

              Thanks for understanding
              A 10 years frustrated so called preferred customer
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                N
                nskanth987
                Aug 17, 2022
                Report
                Copy

                I have applied for a personal loan and the agent told that the interest rate would be 10.25% since I am doing a balance transfer of my earlier loan from another bank. After getting the loan it was given with 10.5% and I got cheated by the agent or the bank. Before applying the loan I also told them that I will be paying partial payment and there should not be any charges. Then the agents told me that since the amount is greater than 10 Lakhs it comes under golden edge offer and there won't be any partial payment charges. But when I visited the bank to do a partial payment, came to know that there will be 4.72% partial payment charges on whatever the amount I am willing to pay. Again the agents or the bank have cheated the customer. I am very dissatisfied with this behaviour of cheating customers
                HDFC Bank customer support has been notified about the posted complaint.
                Verified Support
                Aug 21, 2022
                HDFC Bank Customer Care's response
                Dear Customer,

                At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details and the loan account no. for us to help you with the solution.

                -Anay
                HDFC Bank Customer Assistance
                Aug 25, 2022
                Updated by nskanth987
                I dont think it will help raising a detailed complaint in the above given link. Since I have already raised it by calling customer care. And I got an email saying that nothing can be done as I need to provide "any written proof given by bank agents stating the interest rate and about part payment charges", which I don't have. So, I feel helpless and very dissatisfied with HDFC bank and trying to move away from it for any service/product in present and future.

                You can first investigate on these points:

                1. Why the loan has not been logged under golden edge offer (which has no part payment charges) even though the amount is 27 lakhs which is pretty high than required (10 Lakhs) to be eligible for golden edge.

                2. Why the interest rate was taken as 10.5% instead of 10.25% even though I have done a balance transfer from other bank loan. (I still keep getting Calls/SMS from HDFC saying the interest rate is 10.25% for BT loans).
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  P
                  prasadtv
                  from Nellore, Andhra Pradesh
                  Aug 17, 2022
                  Report
                  Copy

                  Address: HDFC Bank, RETAIL LOAN SERVICE CENTRE, PT RAJAN SALAI, KK NAGAR

                  HDFC Bank employees in the below address cheat innocent employees very much.

                  They had lot of expertise in convincing and sanctioning the loans with false promises and drink innocent's people's blood.

                  HDFC Bank Ltd.
                  LKB - CHENNAI
                  RETAIL LOAN SERVICE CENTRE, PT RAJAN SALAI, KK NAGAR

                  I was being cheated by a banker [P. Suresh and Charu P] in this bank branch, they looted my money of 70, 000 in the name of foreclosure charges.

                  worst bankers, worst bankers, worst bankers, worst bankers, worst bankers, worst bankers, worst bankers, worst bankers, worst bankers, worst bankers, worst bankers,

                  don't know how HDFC bank is entertaining these employees.

                  don't take any loan or any service from this bank branch.
                  HDFC Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Aug 21, 2022
                  HDFC Bank Customer Care's response
                  Dear Customer,

                  At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details and the loan account number for us to help you with the solution.

                  -Anay
                  HDFC Bank Customer Assistance
                  Aug 22, 2022
                  Updated by prasadtv
                  Mr. Anay
                  what is the use of your response here? if valid complaint reference number is not accepting in
                  https://bit.ly/2Lzhyn3. better to keep the details public here.
                  Aug 22, 2022
                  Updated by prasadtv
                  HDFC Bank loan is a new way of FRAUD to loot public people's money legally by rogue bankers.
                  Helpful
                  1 other people found this review helpful
                  1 found this helpful
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    M
                    Mannanshaikh
                    Aug 17, 2022
                    Resolved
                    Report
                    Copy
                    Resolved

                    Dear sir madam my PAN card number FQDPS7742K linked to my HDFC bank account is officially updated by income tax officer due to some reasons. currently added PAN card in my HDFC account is now belongs to my twin brother. So i want to update my New PAN card number FYOPS3078H in my HDFC bank account CID. Please update As soon as possible. I have proofs of official income tax email as well. You can verify my NEW PAN FYOPS3078H with income tax database.
                    Sep 24, 2022
                    Complaint marked as Resolved 
                    HDFC Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Aug 21, 2022
                    HDFC Bank Customer Care's response
                    Dear Customer,

                    We sincerely regret the inconvenience.
                    We are looking into your email vide 5967222 and will
                    revert to you on or before August 26, 2022.
                    4
                    We appreciate your cooperation and patience in the
                    interim.

                    -Anay
                    HDFC Bank Customer Assistance
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      N
                      nithish murthy
                      Aug 17, 2022
                      Report
                      Copy

                      Address: YASHODHA #18 4TH MAIN 2ND CROSS NEAR ANJENYA TEMPLE B.NARAYAPURA

                      Funds on Hold
                      Account Number: [protected]
                      As on Date: 17 Aug 2022
                      Amount Held By
                      HDFC Bank (for MiREVENUE HOLD THROUGH GEFU): ₹1, 088.74
                      HDFC Bank customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        P
                        Pradum sharma
                        from Jaipur, Rajasthan
                        Aug 16, 2022
                        Report
                        Copy

                        Address: B 2 DEV NAGAR TONK ROAD
                        Website: MTCF ATW

                        I don't give permission to anyone why my account is debited from my account without my permission please refu d my amount in my account
                        HDFC Bank customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          S
                          Santhosh Kumar2
                          Aug 16, 2022
                          Resolved
                          Report
                          Copy
                          Resolved

                          I placed the cash redemption order of reward points in HDFC redeem portal, It has been more than a month and orders are still pending.Customer support is not reachable regarding this issue.
                          Order Number :
                          1) [protected]
                          2) [protected]
                          3) [protected]
                          Aug 27, 2022
                          Complaint marked as Resolved 
                          Contacted customer support and got to know that cashback will be credited to credit card not Bank A/c
                          HDFC Bank customer support has been notified about the posted complaint.
                          Resolved
                          Helpful
                          Found this helpful?
                          1 Comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            A
                            anurag.mudgil
                            from Rohtak, Haryana
                            Aug 16, 2022
                            Report
                            Copy

                            I opened a new salary account in your Noida sector 44 branch hdfc bank on 21 july 2022 . After 7 days i went to the branch and submit KYC documents . They told me that you will now get your welcome KIT in one week. but till date i didn't received the welcome kit & KYC update.
                            Account No. - [protected].

                            Last 2 weeks i called in hdfc bank many times he told we will check and update but I didn't get any response from your representative. As a requested to you please let me know when i received my welcome kit in my home address.

                            Regards
                            Anurag Sharma
                            HDFC Bank customer support has been notified about the posted complaint.
                            Helpful
                            1 other people found this review helpful
                            1 found this helpful
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              S
                              sagarbee
                              from Vijayawada, Andhra Pradesh
                              Aug 16, 2022
                              Report
                              Copy

                              Hi team, my self Sagarbabu Eeda, Recently I have applied loan in HDFC bank and it was rejection stage cause is Its in RIC issue in 2017 but after that I have took 2 loans and track records also good, please remove the RIC issue or guide me how to resolve that issue, adding HDFC application number for the reference[protected]
                              HDFC Bank customer support has been notified about the posted complaint.
                              Aug 16, 2022
                              Updated by sagarbee
                              I am facing many problems while taking the loans, please resolve asap.
                              Aug 16, 2022
                              Updated by sagarbee
                              Hi team, my self Sagarbabu Eeda, Recently I have applied loan in HDFC bank and it was rejection stage cause is Its in RIC issue in 2017 but after that I have took 2 loans and track records also good, please remove the RIC issue or guide me how to resolve that issue, adding HDFC application number for the reference[protected], I am facing many loan problems because of this, please do the needful ASAP.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                D
                                Deepak deva
                                from Faridabad, Haryana
                                Aug 16, 2022
                                Report
                                Copy

                                Hi,
                                I tried withdrawing money from the HDFC ATM at Faridabad hariyana 121004 (ballabhgarh ATM[protected]. I did so with my BANK OF BORODA Debit Card. There was an power cut system off displayed closed on the screen when I tried withdrawing money " Processing Temporarily Suspended".I tried withdrawing around Rs1000 I did not collect any money. Could you please help me out...

                                [protected]
                                at. [protected]
                                HDFC Bank customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  A
                                  Aswaqnazeem
                                  from Krishnagiri, Tamil Nadu
                                  Aug 15, 2022
                                  Resolved
                                  Report
                                  Copy
                                  Resolved

                                  There was a hold in my bank account. I attached a screenshot of my balance. When i open my account they said there's no maintenance balance or any hidden charges. Now you're band hold my 500 rupees. I need refund.
                                  Sep 1, 2022
                                  Complaint marked as Resolved 
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Aug 19, 2022
                                  Updated by Aswaqnazeem
                                  Not even a call

                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    A
                                    Aswaqnazeem
                                    from Krishnagiri, Tamil Nadu
                                    Aug 15, 2022
                                    Resolved
                                    Report
                                    Copy
                                    Resolved

                                    I'm a student. A year ago, I saw a add on social media that's about HDFC bank account doesn't need any maintenance balance. So i open a student account online and verify via online KYC. And even the man on KYC told me that HDFC bank account doesn't need any maintenance balance. And i received my atm card. I didn't make any transaction on this account but they charge ₹.300 monthly and now the balanceis ₹.1061. And today evening (15/08/2022) i accidentally received a amount of ₹.500 from some of my family member. And the bank deducted the 500 and now showing 561. I need my 500 refund. I'm in too serious financial situation. Now my money on hold rupees 1061.and my balance is 500. I need my 500 back.
                                    Sep 1, 2022
                                    Complaint marked as Resolved 
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      A
                                      Aswaqnazeem
                                      from Krishnagiri, Tamil Nadu
                                      Aug 15, 2022
                                      Resolved
                                      Report
                                      Copy
                                      Resolved

                                      Address: Krishnagiri, Tamilnadu

                                      I'm a student. A year ago, I saw a add on social media that's about HDFC bank account doesn't need any maintenance balance. So i open a student account online and verify via online KYC. And even the man on KYC told me that HDFC bank account doesn't need any maintenance balance. And i received my atm card. I didn't make any transaction on this account but they charge ₹.300 monthly and now the balanceis ₹.1061. And today evening (15/08/2022) i accidentally received a amount of ₹.500 from some of my family member. And the bank deducted the 500 and now showing 561. I need my 500 refund. I'm in too serious financial situation.
                                      Sep 1, 2022
                                      Complaint marked as Resolved 
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      Dear Customer,

                                      Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                                      -Anay
                                      HDFC Bank Customer Assistance
                                      Helpful
                                      Found this helpful?
                                      1 Comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        B
                                        Biswa Ranjan Bhuyan
                                        Aug 15, 2022
                                        Report
                                        Copy

                                        I had done transaction of 1290/- on 7th Aug 2022 at 13:33 IST and shop keeper had reverted same transaction within 5 minutes ... It about 8 days passed and still i have not received my amount back.

                                        Even after multiple followups i have not received the refund.

                                        Please look into this matter
                                        HDFC Bank customer support has been notified about the posted complaint.
                                        Aug 16, 2022
                                        Updated by Biswa Ranjan Bhuyan
                                        Is there any update on this issue?
                                        Aug 17, 2022
                                        Updated by Biswa Ranjan Bhuyan
                                        Amount still not received.
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit