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HDFC Bank Complaints & Reviews

2.9
Updated: Oct 4, 2026
Complaints 32964
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HDFC Bank reviews & complaints page 138

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A
Ashish1511
Aug 19, 2022
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Dear team,
I have not received relieving letter from hdfc bank i have joined in May 2004 as cse and relieved in sep 2004 .
But I have not received relieving letter by the organisation. But I need it for my records
Please find details below
Name : Ashish Gupta
Employee I'd:42232
E-mail ID: [protected]@rediffmail.com
Kindly send me relieving letter ASAP
HDFC Bank customer support has been notified about the posted complaint.
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    K
    Kanza Khan
    Aug 19, 2022
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    I have my salary account in HDFC BANK, and while making a payment I saw there is insufficient balance, upon checking the statement I saw 4 transactions in which the following amounts were deducted, ₹590, ₹649, ₹649 and ₹506.25. I don't understand why and how they can just take away my own money without even informing, let alone taking permission. I want the total amount back in my account asap. Please take the required action.
    HDFC Bank customer support has been notified about the posted complaint.
    Dear Customer,

    At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

    -Anay
    HDFC Bank Customer Assistance
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      R
      Rayed
      from Kanpur, Uttar Pradesh
      Aug 18, 2022
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      Address: GT Road Kanpur

      I applied for a credit card online on the 1st of July 2022 with all income proofs, getting no response, on the 17th of July 2022 I went to the HDFC branch HDFC0001093, and the branch executive told me to open a savings account in order to process the card quickly. They assured me that the card will be delivered within 7 days if I open an account. Hence I opened a savings account on the 17th itself and applied for a credit card. After a few days, they asked me to submit income and KYC documents again.

      On the 20th of July 2022, I provided them with my last 3 months' salary slips along with the last 3 months' account details of my ICICI bank salary account.

      After sending so many emails, and cooperating fully with banks' regulations and policies the application still shows pending. I am a software developer by profession and my current project deals with developing an IOS application for which I had to purchase an apple MacBook as early as possible.

      Seeing such a lethargic and careless attitude of the bank I made up my mind to purchase the product without the discount offered by the bank on apple products, hence on the 8th of August 2022, I wrote an email to the Card department as well as the bank's Nodal officer to request a cancellation of my credit card application as an unused credit limit will impact my CIBIL score.

      The only reply that I get is an automated email saying we will update you.
      I have been waiting for more than 1 and a half months for any update and this has made me suffer mentally as well as financially as I am unable to make a decision about buying the product due to the unknown status of my card application. I feel this is a very nasty process that the bank follows to lure in the customers and then does not give any weightage to their requests or complaints.

      According to Transunion CIBIL, my CIBILscore is 796 and I have an impeccable record of settling my dues on time. Do I deserve to wait for one and a half months to get an update on a credit card application?

      I am deeply saddened by the services offered to me and do not wish to have any future association with HDFC as a customer.

      Query reference number - 5312313
      HDFC Bank customer support has been notified about the posted complaint.
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        J
        Jahid Hussain
        from Mumbai, Maharashtra
        Aug 18, 2022
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        Address: Plot No 82 Vashi, Sector 17 Navi Mumbai - 400703

        The Bank has held the fund of 1765.25 Rupees as Mi revenue hold through GEFU

        Acc No: [protected]
        IFSC: HDFC0000540
        Branch: vashi sector 17 HDFC ANNEXE

        The customer care & Bank employee neither give a clear answer.
        In my account, the amount shows a negative value. Since my account is a salary account
        HDFC Bank customer support has been notified about the posted complaint.
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          R
          Rayed
          from Kanpur, Uttar Pradesh
          Aug 18, 2022
          Resolved
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          Resolved

          Address: GT Road, Kanpur, Uttar Pradesh

          I applied for a credit card online on the 1st of July 2022 with all income proofs, getting no response, on the 17th of July 2022 I went to the HDFC branch HDFC0001093, the branch executive told me to open a savings account in order to process the card quickly. They assured me that the card will be delivered within 7 days if I open an account. Hence I opened a savings account on the 17th itself and applied for a credit card. After a few days, they asked me to submit income and KYC documents again.

          On the 20th of July 2022, I provided them with my last 3 months' salary slips along with the last 3 months' account details of my ICICI bank salary account.

          After sending so many emails, and cooperating fully with banks' regulations and policies the application still shows pending. I am a software developer by profession and my current persuits deals with developing an iOS application for which I had to purchase an apple MacBook as early as possible.

          Seeing such a lethargic and careless attitude of the bank I made up my mind to purchase the product without the discount offered by the bank on apple products, hence on the 8th of August 2022, I wrote an email to the Card department as well as the bank's Nodal officer to request a cancellation of my credit card application as an unused credit limit will impact my CIBIL score.

          The only reply that I get is an automated email saying we will update you.
          I have been waiting for more than 1 and a half months for any update and this has made me suffer mentally as well as financially as I am unable to make a decision about buying the product due to the unknown status of my card application. I feel this is a very nasty process that the bank follows to lure in the customers and then does not give any weightage to their requests or complaints.

          According to Transunion CIBIL, my CIBILscore is 796 and I have an impeccable record of settling my dues on time. Do I deserve to wait for one and a half months to get an update on a credit card application?

          I am deeply saddened by the services offered to me and do not wish to have any future association with HDFC as a customer.

          Query reference number - 5312313
          Aug 18, 2022
          Complaint marked as Resolved 
          Wrong title Customer Harassment used will file a new complaint with an appropriate title
          HDFC Bank customer support has been notified about the posted complaint.
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            N
            neha46094
            Aug 18, 2022
            Resolved
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            Resolved

            They have deducted more than Rs 9000 from my account for their so-called AMB and ACH Debit Return charges.

            Before putting any money into it I visited their branch to confirm if there will be any deduction other than Rs 1400 that are showing as hold and he said no. So I put my money into it and then their drama starts. They start deducting with Debit return even though I do not have any open EMI with them and suddenly they make my full ac empty by charging AMB charges without any prior information or even a text.

            After deduction when I contacted my nearby branch they said these charges cannot be refunded and they are not aware of these charges as they do not show these charges in their system. Why the hell do you have branches if your employees do not know how things work?

            If he said me earlier that there would be charges if I continued with us so I should have opened an account with another bank and closed ties with them.

            They send me offers each and every day but they cannot send any info regarding this.

            HDFC is a cheater and Fraud bank. Never ever do banking with them.
            Sep 24, 2022
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
            Verified Support
            Aug 21, 2022
            HDFC Bank Customer Care's response
            Dear Customer,

            At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details and details of the charges for us to help you with the solution.

            -Anay
            HDFC Bank Customer Assistance
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              M
              musi@123
              from Bengaluru, Karnataka
              Aug 18, 2022
              Resolved
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              Resolved

              I am paid 10155INR in 13AUG by Paytm & one more time I paid 10155INR 13 Aug & 2031INR 13 Aug by Paytm. But HDFC decline & Amount also debit my account.Stil not received my refund.
              Aug 18, 2022
              Complaint marked as Resolved 
              Still not received
              HDFC Bank customer support has been notified about the posted complaint.
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                U
                uditkr96
                Aug 18, 2022
                Resolved
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                Resolved

                Hello,
                I have cancelled the railway ticket on 9th August, 2022 and the transaction has been initiated on 10th Aug, 2022 by IRCTC of amount Rs 1900 with TXN No:-[protected].The amount is showing refunded by IRCTC but not credited on my HDFC bank account till now. I connected with HDFC customer care but bad luck they have not helped.
                The reference number by IRCTC for refunded amount is :-
                rfnd_K3x6h6VIQQB9zq
                I request to HDFC bank please credit my amount as soon as possible.
                The screenshot is attached for the same.
                Thank You.
                Sep 23, 2022
                Complaint marked as Resolved 
                HDFC Bank customer support has been notified about the posted complaint.
                Verified Support
                Aug 21, 2022
                HDFC Bank Customer Care's response
                Dear Customer,

                At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                -Anay
                HDFC Bank Customer Assistance
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                  S
                  Saima.Shaikh
                  from Mumbai, Maharashtra
                  Aug 17, 2022
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                  Hey

                  I bought iPhone 13 on emi on 12th april 2022 through unicorn store online. I was suppose to receive a cashback of 5k after 120 days. It's been more than that but haven't received any cashback yet.
                  HDFC Bank customer support has been notified about the posted complaint.
                  Dear Customer,

                  At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details and the offer details, transaction details for us to help you with the solution.

                  -Anay
                  HDFC Bank Customer Assistance
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                    S
                    swarup YT
                    Aug 17, 2022
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                    Charges deducted in march 21 hasn't been reversed although the RM accepted the mistake and told me she will reverse it.
                    HDFC Bank customer support has been notified about the posted complaint.
                    Aug 17, 2022
                    Updated by swarup YT
                    I want 25000/- back by 22nd of sept. Else going to close all relations with hdfc by 27th.
                    And the relationship manager is not even accepting phone calls

                    Thanks for understanding
                    A 10 years frustrated so called preferred customer
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                      N
                      nskanth987
                      Aug 17, 2022
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                      I have applied for a personal loan and the agent told that the interest rate would be 10.25% since I am doing a balance transfer of my earlier loan from another bank. After getting the loan it was given with 10.5% and I got cheated by the agent or the bank. Before applying the loan I also told them that I will be paying partial payment and there should not be any charges. Then the agents told me that since the amount is greater than 10 Lakhs it comes under golden edge offer and there won't be any partial payment charges. But when I visited the bank to do a partial payment, came to know that there will be 4.72% partial payment charges on whatever the amount I am willing to pay. Again the agents or the bank have cheated the customer. I am very dissatisfied with this behaviour of cheating customers
                      HDFC Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Aug 21, 2022
                      HDFC Bank Customer Care's response
                      Dear Customer,

                      At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details and the loan account no. for us to help you with the solution.

                      -Anay
                      HDFC Bank Customer Assistance
                      Aug 25, 2022
                      Updated by nskanth987
                      I dont think it will help raising a detailed complaint in the above given link. Since I have already raised it by calling customer care. And I got an email saying that nothing can be done as I need to provide "any written proof given by bank agents stating the interest rate and about part payment charges", which I don't have. So, I feel helpless and very dissatisfied with HDFC bank and trying to move away from it for any service/product in present and future.

                      You can first investigate on these points:

                      1. Why the loan has not been logged under golden edge offer (which has no part payment charges) even though the amount is 27 lakhs which is pretty high than required (10 Lakhs) to be eligible for golden edge.

                      2. Why the interest rate was taken as 10.5% instead of 10.25% even though I have done a balance transfer from other bank loan. (I still keep getting Calls/SMS from HDFC saying the interest rate is 10.25% for BT loans).
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                        P
                        prasadtv
                        from Nellore, Andhra Pradesh
                        Aug 17, 2022
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                        Address: HDFC Bank, RETAIL LOAN SERVICE CENTRE, PT RAJAN SALAI, KK NAGAR

                        HDFC Bank employees in the below address cheat innocent employees very much.

                        They had lot of expertise in convincing and sanctioning the loans with false promises and drink innocent's people's blood.

                        HDFC Bank Ltd.
                        LKB - CHENNAI
                        RETAIL LOAN SERVICE CENTRE, PT RAJAN SALAI, KK NAGAR

                        I was being cheated by a banker [P. Suresh and Charu P] in this bank branch, they looted my money of 70, 000 in the name of foreclosure charges.

                        worst bankers, worst bankers, worst bankers, worst bankers, worst bankers, worst bankers, worst bankers, worst bankers, worst bankers, worst bankers, worst bankers,

                        don't know how HDFC bank is entertaining these employees.

                        don't take any loan or any service from this bank branch.
                        HDFC Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Aug 21, 2022
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details and the loan account number for us to help you with the solution.

                        -Anay
                        HDFC Bank Customer Assistance
                        Aug 22, 2022
                        Updated by prasadtv
                        Mr. Anay
                        what is the use of your response here? if valid complaint reference number is not accepting in
                        https://bit.ly/2Lzhyn3. better to keep the details public here.
                        Aug 22, 2022
                        Updated by prasadtv
                        HDFC Bank loan is a new way of FRAUD to loot public people's money legally by rogue bankers.
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                          M
                          Mannanshaikh
                          Aug 17, 2022
                          Resolved
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                          Resolved

                          Dear sir madam my PAN card number FQDPS7742K linked to my HDFC bank account is officially updated by income tax officer due to some reasons. currently added PAN card in my HDFC account is now belongs to my twin brother. So i want to update my New PAN card number FYOPS3078H in my HDFC bank account CID. Please update As soon as possible. I have proofs of official income tax email as well. You can verify my NEW PAN FYOPS3078H with income tax database.
                          Sep 24, 2022
                          Complaint marked as Resolved 
                          HDFC Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Aug 21, 2022
                          HDFC Bank Customer Care's response
                          Dear Customer,

                          We sincerely regret the inconvenience.
                          We are looking into your email vide 5967222 and will
                          revert to you on or before August 26, 2022.
                          4
                          We appreciate your cooperation and patience in the
                          interim.

                          -Anay
                          HDFC Bank Customer Assistance
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                            N
                            nithish murthy
                            Aug 17, 2022
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                            Address: YASHODHA #18 4TH MAIN 2ND CROSS NEAR ANJENYA TEMPLE B.NARAYAPURA

                            Funds on Hold
                            Account Number: [protected]
                            As on Date: 17 Aug 2022
                            Amount Held By
                            HDFC Bank (for MiREVENUE HOLD THROUGH GEFU): ₹1, 088.74
                            HDFC Bank customer support has been notified about the posted complaint.
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                              P
                              Pradum sharma
                              from Jaipur, Rajasthan
                              Aug 16, 2022
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                              Address: B 2 DEV NAGAR TONK ROAD
                              Website: MTCF ATW

                              I don't give permission to anyone why my account is debited from my account without my permission please refu d my amount in my account
                              HDFC Bank customer support has been notified about the posted complaint.
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                                S
                                Santhosh Kumar2
                                Aug 16, 2022
                                Resolved
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                                Resolved

                                I placed the cash redemption order of reward points in HDFC redeem portal, It has been more than a month and orders are still pending.Customer support is not reachable regarding this issue.
                                Order Number :
                                1) [protected]
                                2) [protected]
                                3) [protected]
                                Aug 27, 2022
                                Complaint marked as Resolved 
                                Contacted customer support and got to know that cashback will be credited to credit card not Bank A/c
                                HDFC Bank customer support has been notified about the posted complaint.
                                Resolved
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                                  A
                                  anurag.mudgil
                                  from Rohtak, Haryana
                                  Aug 16, 2022
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                                  I opened a new salary account in your Noida sector 44 branch hdfc bank on 21 july 2022 . After 7 days i went to the branch and submit KYC documents . They told me that you will now get your welcome KIT in one week. but till date i didn't received the welcome kit & KYC update.
                                  Account No. - [protected].

                                  Last 2 weeks i called in hdfc bank many times he told we will check and update but I didn't get any response from your representative. As a requested to you please let me know when i received my welcome kit in my home address.

                                  Regards
                                  Anurag Sharma
                                  HDFC Bank customer support has been notified about the posted complaint.
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                                    S
                                    sagarbee
                                    from Vijayawada, Andhra Pradesh
                                    Aug 16, 2022
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                                    Hi team, my self Sagarbabu Eeda, Recently I have applied loan in HDFC bank and it was rejection stage cause is Its in RIC issue in 2017 but after that I have took 2 loans and track records also good, please remove the RIC issue or guide me how to resolve that issue, adding HDFC application number for the reference[protected]
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Aug 16, 2022
                                    Updated by sagarbee
                                    I am facing many problems while taking the loans, please resolve asap.
                                    Aug 16, 2022
                                    Updated by sagarbee
                                    Hi team, my self Sagarbabu Eeda, Recently I have applied loan in HDFC bank and it was rejection stage cause is Its in RIC issue in 2017 but after that I have took 2 loans and track records also good, please remove the RIC issue or guide me how to resolve that issue, adding HDFC application number for the reference[protected], I am facing many loan problems because of this, please do the needful ASAP.
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                                      D
                                      Deepak deva
                                      from Faridabad, Haryana
                                      Aug 16, 2022
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                                      Hi,
                                      I tried withdrawing money from the HDFC ATM at Faridabad hariyana 121004 (ballabhgarh ATM[protected]. I did so with my BANK OF BORODA Debit Card. There was an power cut system off displayed closed on the screen when I tried withdrawing money " Processing Temporarily Suspended".I tried withdrawing around Rs1000 I did not collect any money. Could you please help me out...

                                      [protected]
                                      at. [protected]
                                      HDFC Bank customer support has been notified about the posted complaint.
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                                        A
                                        Aswaqnazeem
                                        from Krishnagiri, Tamil Nadu
                                        Aug 15, 2022
                                        Resolved
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                                        Resolved

                                        There was a hold in my bank account. I attached a screenshot of my balance. When i open my account they said there's no maintenance balance or any hidden charges. Now you're band hold my 500 rupees. I need refund.
                                        Sep 1, 2022
                                        Complaint marked as Resolved 
                                        HDFC Bank customer support has been notified about the posted complaint.
                                        Aug 19, 2022
                                        Updated by Aswaqnazeem
                                        Not even a call

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