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HDFC Bank Complaints & Reviews

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Updated: Mar 24, 2026
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HDFC Bank reviews & complaints page 139

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R
RafiM
Mar 19, 2022
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I am receiving emails to my inbox raffi.[protected]@gmail.com for personal loan repayment. I would like one time settlement. Please email me the process.
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    Sandeep Grover 1208
    from Delhi, Delhi
    Mar 19, 2022
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    I had an add money for recharge by utility bills on 15th March, 2022 using payzapp app of amount Rs. 2500/- through HDFC debit card.
    The amount has been deducted from my account. Payzapp is showing fund have been loaded successfully, status as "Added"
    But the amount is not added. It's 19th March as the amount is not added yet, I want my money back (Refund) asap.
    HDFC Bank customer support has been notified about the posted complaint.
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      AniAneesh
      from Coimbatore, Tamil Nadu
      Mar 19, 2022
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      Address: 11/16 JJ NAGAR NEHRU STREET, Edayarpalayam, Coimbatore

      ANEESH K S 11/03/2022 MER EMI LOAN PRECL[protected] (Ref# 09999999980311000942849) 17902.8 Dr domestic . Help me to get money back
      HDFC Bank customer support has been notified about the posted complaint.
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        R
        Raksha007
        from FARIDABAD, Haryana
        Mar 18, 2022
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        Address: HOUSE NO 1549, GALI NO 6 22FEET ROAD SANJAY COLONY SECTOR 23 NIT FARIDABAD

        I have taken a jumbo loan in january month and at that time was not informed that a separate bill will be generated apart from credit card. My credit card bill was generated and I paid the bill, but after few days I received a call and was told that I havent paid the loan emi. I was provided a link and I paid the loan emi and I was assured that no late fees fine will be levied. But now I can see that 1100 approx has been charged. Very upset to see this kind of service and commitment from such a esteemed bank.
        HDFC Bank customer support has been notified about the posted complaint.
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          Ritupriya Gurtoo
          Mar 18, 2022
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          Address: flat no 904 premium tower 5, shalimar township a b road, shalimar township a b road

          My account has been debited twice for Rs 708 under the head "AMB CHRG INCL GST" WITHOUT MY NOTICE.

          When i had opened my account i was specifically enquired whether minimum balance maintenance would be necessary or not. I was informed that i would be required to maintain Rs 25000 for three months and then i should not be bothered about minimum balance.

          Kindly look into this complaint, otherwise i shall have to CLOSE THE ACCOUNT.
          HDFC Bank customer support has been notified about the posted complaint.
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            newdev
            Mar 18, 2022
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            Address: Vill Shahpur Salhapur, PO Salempur, Roorkee, Distt-Haridwar(UK)

            Undelivered: Courier attempted to deliver your HDFC Bank Debit Card via AWB -[protected] Courier will make a re-attempt. Track it:https://hdfcbk.io/a/m3kmmbK
            HDFC Bank customer support has been notified about the posted complaint.
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              S
              SrinivasaGopalan
              from Chennai, Tamil Nadu
              Mar 18, 2022
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              Address: Chennai

              Dear Sir,
              I swiped my debit card in a super market on 3 March 2022 for Rs 983 first transaction timed out and again swiped in another machine it got successful. For the first timed out transaction I could see a credit in my statement and On 05-March-2022 I saw a MCTF Transaction for Rs 983 (debit) in my statement in the name of the same super market where I used my card on 3rd March 2022. I raised a complaint (ref no:- CHNC[protected]) on[protected] still no action taken, I went to super market and checked their statement there is no such transaction on the day i.e.[protected], Today[protected] again I called HDFC customer care for the status of my complaint but they said its still in logged in state. no actin has been taken where in initially they said within 5 days the amount will get settled. Upon this the customer care person have no idea and said it will take 50 days for the solution.
              HDFC Bank customer support has been notified about the posted complaint.
              Hi did your issue got resolved
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                uday kiran buyyakar
                Mar 18, 2022
                Apr 16, 2024
                This thread was updated on Apr 16, 2024
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                Error : you already have another netbanking session active hdfc

                When iam trying to login from net banking or applying for a credit card an error is coming like "you already have another net banking session active".

                I think I have made any mistake while choosing HDFC as my salary account....
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                Kanika.Goswami
                Mar 17, 2022
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                Amounting to Rs. 30550 has been shown in minus in my hdfc account. no body from hdfc is able to help me out with the details that why this amount is on hold??? who have holded the amount? i had 2 loans running for which emi was getting deducted from my hdfc account. Nissan Financial and Kotak Mahindra. who have charged/levied what amount to me?? please tell me the amount of both which is levied by them. why your customer care team never gives a satisfactory answer once and for all with all the details??? also please note that Nissan has already waived of Rs. 7020 which was levied to me for bounces charges, i have also emailed to nissan keeping hdfc in cc. Please look into it. please tell me what amount to be paid to whome so that i can pay them and you guys can stop showing my account in minus and release the funds that has been holded by you towards my account.. PLEASE HELP otherwise i will file a case against HDFC for not giving me the complete details, for not helping customer and for the unnecessary harasment. My Customer Id is 59571838 in the name of kanika goswami
                HDFC Bank customer support has been notified about the posted complaint.
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                  shrikantirgond07
                  Mar 17, 2022
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                  My account has been debited since long time (more than 6 months now) with Rs.531.00 for "AMB CHRG INCL ST & CESS" for without any prior intimation or alert.

                  I have never been communicated via Email or SMS for any such charges they introduced.

                  If they can send promotional emails and SMS to their customers then why can't they send an alert about a new charges they impose; so that customer can maintain the balance before it goes below the required amount.

                  This happening since long time with me and I was not aware. This is not acceptable at all. I don't know why HDFC is charging this much amount. I can see my monthly average balance 10K and above and still HDFC is charging 531..this is strange isn't it??. I need a help here to get refund my all debited amount. Kindly process the refund for all these debit transactions otherwise I have to CLOSE my account with HDFC Bank forever.
                  HDFC Bank customer support has been notified about the posted complaint.
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                    Sahil tulsani
                    Mar 17, 2022
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                    Amazon issue the refund with I'd[protected] and still the amount is not received though crossed maximum number of days told
                    HDFC Bank customer support has been notified about the posted complaint.
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                      R
                      Ravi devanda
                      from Jaipur, Rajasthan
                      Mar 16, 2022
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                      I ordered mobile phone using Amazon app, and pay 19999 rs by debit card but i cancel order. refund is not received in my account my name is ravi kumar devanda and contact number [protected] please solve this problem
                      HDFC Bank customer support has been notified about the posted complaint.
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                        Rashmisingh10010
                        from Lucknow, Uttar Pradesh
                        Mar 16, 2022
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                        Address: Lucknow

                        Hello team
                        Hdfc gave me such a bad experience. They deducted my 531₹ without any prior information. I did a transaction of ₹113 from my account in evening today and they deducted a amount of ₹531 in evening only. Just ₹5 was less from my minimum balance. I was shocked when I checked my amount it was 500 rupees less I had no idea I thought I will put back ₹5 in my account at night . Then I checked my bank statement . My account was having ₹9464 something. And googled it why it's happening. It was a shock for me like is this a joke or what. It's a hard earned money and they are deducting it like it's there. I want my money at any cost . Otherwise I will take next step.
                        HDFC Bank customer support has been notified about the posted complaint.
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                          Harshad gunvantbhai raval
                          from Himatnagar, Gujarat
                          Mar 16, 2022
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                          Address: Himatnagar

                          Please return my ACH debit return charge
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                            M
                            Mitamroy
                            Mar 16, 2022
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                            Resolved

                            I get a message from a person who said he is in GBIC, yesterday, 15th March, for refund of my HDFC Life Insurance policy No.21501207, Classic assured plan.

                            [3/14, 11:04] +[protected]: To
                            The GBIC AND HDFC LIFE INSURANCE COMPANY LTD.
                            I AM A POLICY HOLDER IN HDFC LIFE INSURANCE COMPANY LTD..
                            MY POLICY NO.- ...
                            POLICY ISSUED DATE .- ...
                            PLAN NAME .- CLASSIC ASSURED PLUS
                            I AM NOT COUNTINUE THIS POLICY BECAUSE I AM SUFFERING WITH MY FINANCIAL LOSS, AND NOW MY RETIREMENT TIME I HAVE TO NEED MONEY FOR MY REST OF LIFE MY INVESTMENT IS ONLY 50K IS A SINGLE PREMIUM AND ACCORDING TO SINGLE PREMIUM NOW MY RETURNS IS 1, 58, 850
                            PLEASE TRANSFER MY RETURNS IN MY ACCOUNT
                            ACC. NO. -
                            IFSC CODE .-
                            BANK -
                            BRANCH ADD.-
                            [3/14, 11:07] +[protected]: At the end of page please atteched with ur signature mam
                            [3/14, 11:08] +[protected]: Thanx regards V. S. NARENDRA CHANDRA
                            [3/14, 12:37] +[protected]: Mam clear this file today because fir Holi then March closing
                            [3/14, 12:38] +[protected]: Holiday's
                            [3/14, 12:38] +[protected]: So pls think about this...
                            [3/14, 12:41] +[protected]: With in 30 minutes sab complete ho jayega ...pls give me 30 minutes only .

                            Please find enclosed the application letter I was told to file.

                            After I sent the application on what's app (mobile no +[protected] the application(letter enclosed), i receive the following what's app message.

                            [3/14, 12:48] +[protected]: Please make the payment 24840
                            [3/14, 12:49] +[protected]: And send me the screenshot for the confirmation

                            Second mobile number +[protected] sends me the following message,

                            'File process and refund process karne ko. Refundable hai ye aap ka"

                            I was asked to make the payment to,

                            IFSC code .. INDB0000114
                            A/C ..[protected]
                            Bank .. IndusInd
                            Name .. GBIC Services (Amit Sharma)
                            Branch: Baraily UP

                            After I make this payment of 24800/-(confirmation attached), the next message comes as following,

                            [3/14, 15:36] +[protected]: BIG OPPORTUNITY FOR YOU.
                            HDFC LIFE INSURANCE COMPANY LTD. GIVES YOU A OFFER FOR YOUR POLICY WITHDRAWAL
                            OFFER - FIRST AND LAST PRIMIUM PAYMENT OPPORTUNITY...
                            IF YOU ARE PAYING YOUR LAST PRIMIUM AMOUNT 50, 000 THROUGH GBIC BECAUSE UR LAST PRIMIUM DATE IS 23 MARCH 2022
                            THEN YOU ARE GETTING YOUR HALF MATURITY AMOUNT IS 4, 75, 980
                            [3/14, 15:38] +[protected]: IF YOU ARE PAYING 50 THOUSAND SO OFFER IS APPLICABLE AND DON'T NEED TO PAY ANY AMOUNT FOR TRANSFER
                            [3/14, 15:39] +[protected]: BUT IF YOU ARE COUNTINUE YOUR WITHDRAW 1, 58, 850
                            SO YOU NEED TO PAY 18900 FOR TRANSFER

                            Another HDFC life insurance agent mobile no+[protected], sent me the following message.

                            [3/14, 16:42] no+[protected]: Ye jaida best hai mam aap ke liye
                            [3/14, 16:43] no+[protected]: Koi problem nahi hoga main Handel kar lunga

                            Again I made the payment of 50, 000/- to,

                            IFSC code .. INDB0000114
                            A/C ..[protected]
                            Bank .. IndusInd
                            Name .. GBIC Services (Amit Sharma)
                            Branch: Baraily UP

                            Once I did that ( attachment enclosed), the next message on WhatsApp is as follows,

                            [3/15, 14:32] +[protected]: But aapki policy mai agent code lga hua aapka 4, 76, 000 ka 40% commission ja rha h direct uske account mai..
                            [3/15, 14:33] +[protected]: Hame ye code remove krana hoga..
                            [3/15, 14:33] +[protected]: Jisse use koi commission na jaye or aapka apke account mai phuche..
                            [3/15, 14:34] +[protected]: Iske liye ik NOC lagegi ...jiske charges honge approx 22 thousand
                            [3/15, 16:14] +[protected]: Because kisi ko 2.37 lakh as a commission dene se accha aap NOC clear kra le ..only 22 thousand nd this is also refundable amount
                            [3/15, 16:28] +[protected]: Mujhe kal aapka transfer krana h please jaldi btaiyega mam

                            And from the second mobile is as follows,

                            [3/14, 16:44] +[protected]: Koi problem ni hai with in 3 days sab refund ho jayega
                            [3/14, 16:44] +[protected]: Main follow kar lunga aap unse baat kar ke process karva lo
                            [3/14, 16:46]. +[protected] Everything in my hand so dont worry. Main within 3 days aap total file clear karva dunga.

                            I again made the payment of 25300/- to,
                            IFSC code .. INDB0000114
                            A/C ..[protected]
                            Bank .. IndusInd
                            Name .. GBIC Services (Amit Sharma)
                            Branch: Baraily UP

                            After making the following amount of 50000/-, 24840/-, and 25, 300/-, to the above mentioned account number, I get a message today from mobile number +[protected]

                            NPCI BOND - 46, 000
                            TRANSFER SLOT CHARGES - 12, 280
                            NPCI BOND AMOUNT IS TOTALLY REFUNDED IF YOU WANT OTHERWISE USE TO PURCHASE IPO HDFC WILL HELP YOU AND SLOT CHARGES IS HALF REFUNDED OF HALF IS PAYABLE...

                            And from the second mobile number,

                            "[3/16, 09:04] +[protected]: Hello mam, Good morning
                            Aap ka payment aaj transfer hona hai.aap ka ek slot fee's and NPCI bond dono pending hai abhi.
                            Aap ki GBIC valo se baat ho toh kar ke ye sab 4 baje se pehle clear karva lo. Ku ki aap ka payment aaj transfer hoga 4 baje ke baad.
                            Agar ye clear nahi hua toh payment transfer nahi ho payega.
                            [3/16, 09:09] +[protected]: Maturity amount-4, 57, 980/-
                            Amount- 24, 840/-
                            Amount- 50, 000/-
                            Amount- 25, 300/-
                            This all amount refund today aur tomorrow.

                            Before credit please clear Slot fee's & NPCI bond.
                            Both amount refundable."

                            I have not gone ahead with this bond as suggested by them, and have not made any payment.
                            I want refund of my money, 50000/-, 24840/-, and 25, 300/-, which I paid yesterday, 15th March '22, details attached below.

                            The mobile no of the persons concerned are, +[protected] and
                            +[protected].

                            Looking forward to your cooperation.
                            Thanking you,
                            Mita Roy.
                            Mar 17, 2022
                            Complaint marked as Resolved 
                            It has not been resolved. No mails from company.
                            HDFC Bank customer support has been notified about the posted complaint.
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                              parameswarinatrajan
                              Mar 16, 2022
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                              I have approached home loan transfer through online, executives asked to upload necessary documents, i have uploaded, then they came to physical verification, after i have paid initial payment of Rs. 1180/-

                              now the executives told that amnot eligible for loan

                              i need my initial paid amount, why they are not checked if am eligible for loan or ineligible before starting the loan process?
                              HDFC Bank customer support has been notified about the posted complaint.
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                                nikhiluor
                                Mar 16, 2022
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                                First of all, this company has put so many fees for maintaining the policy without much return; and on top of it, after maturity they are asking to furnish KYC detail rather than transferring the maturity amount to the bank, they were taking the money from.

                                Why didn't they ask this information in last 5 years where money was helping their profitability.

                                When I raised this to one of the agent, I was told that easy option is to buy new policy; this is so ridiculous.
                                HDFC Bank customer support has been notified about the posted complaint.
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                                  Nageshwar123456
                                  from Hyderabad, Andhra Pradesh
                                  Mar 16, 2022
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                                  Hi, i am getting unwanted calls from HDFC Bank on personal loans etc.

                                  It was escalated many times but no use.
                                  HDFC Bank customer support has been notified about the posted complaint.
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                                    Lamminlal Kipgen Tupa
                                    Mar 16, 2022
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                                    Address: Noida Sector 84 Hosiery complex
                                    Website: Consumercomplaints.in

                                    Hi i m Lamminlal Vaiphei, the last four digit of my Customer Id is 2754
                                    Rs 1000 has been debited from my savings account on dated March 7 2022 without my consent to open RD . credit my amount back as soon as soon as possible. I don't want RD account.
                                    Who has given the right to open the RD account without my Consent. I want complete action against such type of activity. I m unnecessarily wasting and spending my time in doing this which I really don't like. So, Please resolve this issue immediately.

                                    Thank you.
                                    HDFC Bank customer support has been notified about the posted complaint.
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                                      Shabanammytheen
                                      Mar 16, 2022
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                                      I have registered emil in my account bt not recive otp in email. Also recive otp in registered number. I requested to resolve this issue. urgent situations
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