HDFC Bank Complaints & Reviews

My credit card was about to expire in Feb and so they sent me a new card, but it was returned from the registered address as I no longer live there.

My address change request has been rejected twice already. On applying for address change online on 27th Jan 2022, I got an email saying it will be changed within 2 working days. I never got any confirmation of acceptance / rejection. They have a missed call facility to get a callback from relationship manager. I've already tried few times since last week, but I never get a callback. Only times relationship manager has called previously when she wanted to sell some HDFC product, but when I really need to contact, there are absolutely no means to contact her.

Today when I called the customer care after more than a month of my application for address change, I got this confirmation that it was rejected because of address mismatch. The provided address and address in my aadhar card(provided proof) is same though.

Customer care says to either visit bank or send a form with new address and proof via email to Chennai. This is pure harassment. Why is the online facility so poor that it cannot properly handle address change ? Even address change in aadhar card can be done online without any hassle and a private bank cannot provide this seamless experience. Nobody even calls or inform when your application is rejected, nobody calls when your credit card is returned, no body seems bothered to help the customer at all. The relationship manager is a sham.

This experience has left me no option than to migrate to some other bank's credit card and eventually may have to choose some other bank for my salary account too.

We have bought a high end TV from reliance digital with promise of cash back from hdfc ..till now no reply to emails and no cash back after 5months of emi.i had a doubt of taking loan from hdfc it prooved to be right that I got cheated from hdfc bank

My salary account (In hdfc bank) was created in my first company, so once i left the company and joined somewhere else i had to open another salary account. Now my salary account in hdfc bank has been converted to savings account (Without informing me or warning me.

Mere account nagative balace hai.
Muje inform kuch msg kiye bina saving me convert kiya hai.
Mera sms service bhi unhone bandh kr diya tha ..muje koi charges k msg bhi nahi aate the...me branch me ya call centre me contact nahi kar pa raha help me regarding this

Customer ID: 55364699
I am not able to understand why the deduction of INR 2124 is done in the name of AQB SER CHGS, transaction dated[protected]

I, K. Naveen Kumar would like to inform that I have deposited a cheque with HDFC Jagityal Branch on 4th March 2022 and the same is not yet cleared and when I approach the bank personnel they are talking very rude and not giving any proper update for the same. My contact number is +91 [protected]

I have added Rs.2738 from my credit card to payzapp wallet. Money has been deducted from my credit card but is not showing in my payzapp wallet....

I have loaded 2000 rs into my account from my credit card and have seen the failure message after this. I see that the amount is debitted from my card but is not reflecting on the payzapp balance and also could not see the update in the recent transactions.

I need my money to be loaded on payzapp or should be refunded to my credit card.

Registered mobile number - [protected]
Name - Baskar M

I have a salary account with hdfc bank. I have started with sip inUNICE[censored]sing auto-pay(ACH) option. But i didn't have sufficient balance in sip date so i have been charged ach debit return charges of Rs 590, Rs 649 and Rs 649 in a row, between 4th March 2022 and 10th March 2022. Not sure why this much amount is deducted from my account, for a single transaction.

I have called customer care and they told me that this amount is deducted because of payment bounce.

I have never been informed that this would be charged due to lack of funds. What are these charges for! Why are they so high. It is not a debt i have to pay. It is sip. How can you inculcate habit of regular savings if you penalise so harshly for not having balance.

Hdfc bank has to return this money. There was no intimation from the bank on the consequences of not keeping sip amount in account.

Please help me resolve this. People are losing trust in public banks and now these banks also!!!. Although it doesn't make a difference to hdfc bank for sure, but i will close my account if it is not returned. If auto debiting is a service you provide as a bank, then it is your duty to inform me of the charges for the same. Heights of fraud. You must give me a warning that if funds are insufficient you will be charged. Nothing was there.

Please please help me resolve this and return my money.

I have a savings account & credit card. This is regarding the credit card Overlimit Charge, You have charged Rs.550 over the limit +99 GST. I have complained telephonically on[protected] and customer care assured me that the charges will be reimbursed to your account in 3/4 days but still not status. This is a request you to do it as soon as possible.
Name - Rabindra Kumar Prusty
Credit card- No. xxxxxxxxxxxx2343. Further, Saving account you are charging 177 (02 times) for cash transactions 3rd party. The reality is I was there for a cash deposit then how can u charge such an amount. kindly solve this otherwise I am going to lodge a complaint in consumer court..

HDFC bank provided me an offer as a thank you gesture for a transaction made using HDFC net banking. That offer is the spykar products from a website called 360inex.com. I purchased a men's watch worth Rs.470 on March 5 2022 and didn't got any details regarding my order from 360inex.com. I made this purchase because HDFC promoted this offer and shopping site. So I requesting HDFC Bank to look at my issue and moreover it's not only my issue. I've seen number of complaints on 360inex.com and now I'm raising complaint on HDFC so that atleast you can look into it.
Please solve the issue at the earliest.

Dear Sir,

I am shocked as rs 10, 000 had been deducted on 14/03/2022 from. My hdfc bank salary account in the tag of NWD and
as may account is an salary account i am hdfc salary account from 6 years,
salary account no such chargers are applicable for any type of transaction
so what the hell is this kind of behavior.
I taught that this bank is really good in terms with customer
but they just proved me right that banks are ment to deduct customers money in different ways bt tagging them.
I am so disappointed with it my account holder name is Sreekanth Kurakula and my Account number is [protected]
and my mobile number is [protected] as soon as possible plzz see through it and do the needful

Hi Team,

Below is my account information and today you guys have deducted or held down Rs 593.30 rupees amount with you.

Please let me know why it is on hold. If the window is wrong then share with me the mail id where I can put this mail. It happened last December also.

Let me know what this actually is. When i will get the return amount back, Can someone please this time reply to me

Funds on Hold
Account Number: [protected]
As on Date: 05 March 2022
Amount Held By
HDFC Bank (for MiREVENUE HOLD THROUGH GEFU): ₹489.31

As i have suffered much more from HDFC bank and getting frustrated from bad and cheap services from HDFC. One of the rude customer care. Hence i am closing all my existing account like below and also removing all details:

Salary Account
Family Account
PayZapp
LoanAssist.

And also need to cancel my fixed deposit from HDFC too.

Please cancel my fixed deposits and credit amount...

I had a home loan with HDFC Loan account Number[protected] for Rs 38 Lacs, This account was closed much ahead of its tenure in August 2015 itself. I had also collected my property documents mortgaged with HDFC after repayment of total loan including all interest and other charges. However in my CIBIL report it is still showing an outstanding of over Rs 4 lacs even after 7 years of loan closure. Cibil says we have not received closure update and HDFC portal shows zero balance as outstanding and loan is closed.

A transaction made from my debit card in POS with birth infertility centre for wrong amount of Rs.90000.00. The transaction had been voided by the merchant instantly on the same day, i.e. 05/03/2022. And the organisation since contacted with HDFC bank Chandannagar branch continuously via email and telephone, but my money is yet to be refunded to my account as on 14.03.2022 even after 10 days, where TAT is T+3 maximum as per RBI. Kindly see the issue and resolve before I resort to complaint to Consumer court or Ombudsman. Details of void sale is attached herewith vide TID: 28066458 and Invoice: 000068

I was using HDFC credit card and the card expired . There was a new card sent but i was not in the current communication address. I have only my mobile no linked to the bank . How to change the communication address and get my new card.

Hello Team,

I am old customer of HDFC BANK and there was one Relationship manager was assigned for me she was so supportive but she lft the job now the two relationship manager is there Rajeswari yadav and Nikhil but both are not responding to call and both are irrresponsible specially the Rajeswari yadav

So please do the needful on priority basis

Thanks in advance

Regards
Mukund Jirapure

My name is Sheshu and receiving at least 2 calls per day from HDFC Personal loan department. I informed them many times that I don't need loan and add my number to DND list.

Also I registered myself in DND in HDFC site but still getting the calls. Kindly help me to remove my phone number from HDFC telemarketing list. I don't need any telemarketing calls from any department of HDFC.

Hi Team,

I am peetala Chandra Sekhar customer in your bank with account no [protected].
i had blocked debitcard and netbanking and upi transctions due to misuse of my saving account, as the problem sorted out i raised request at bank to unblock netbanking and upi and for new debitcard. I got new debitcard and it is working and netbanking it is unblocked and able to transact. But am not able to send money via upi transaction such as phone pe, paytm, payzaap etc. Since my upi is not unblocked am not able to make transactions. I visited nearest bank to unblock but they asked me to contact customer care.
So kindly request you to sort out my problem as soon as possible.

Thanks and Regards,
Peetala Chandra Sekhar

Dear sir I leve in village one day hdfc fild boy come my village and open my account I am farmer.
Main itna balance kaisa daal sakta hu abhi mara account charges 19000 plus ho gaya hai pls help main village main rahta hu itna kaisa kar skata hu...