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HDFC Bank Complaints & Reviews

2.9
Updated: Jul 8, 2026
Complaints 32958
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18422
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HDFC Bank reviews & complaints page 143

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A
Abhishek Ramreddy
Aug 2, 2022
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I have loaded 20k amount from credit card and it is not reflected neither in payzap wallet not in Transaction history.
I am really not happy with the way HDFC pay zap is working!
HDFC Bank customer support has been notified about the posted complaint.
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    A
    Aug 1, 2022
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    Mine salary account is blocked from last 3 days for undeliverable address which I have being using for last 6 years.
    Now they are telling mail ka revert nai aya .
    From 2 days.
    I have only one account on which I depend solely.
    It takes seconds for them to block account, then why it takes days to unblock I don't understand.
    HDFC Bank customer support has been notified about the posted complaint.
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      K
      kamalODI
      from Chennai, Tamil Nadu
      Aug 1, 2022
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      Address: chennai

      Hello,

      I already posted this issues but it was not rectified so im submitting it again, We submitted a ODI application to RBI via HDFC bank on[protected] but till date (01/08/2022) it was not submitted to RBI, its been 4 years, the problem is they keep asking for the same details which we submitted in 2018. The problem is no body has knowledge and they people working at HDFC ODI section are very careless they dont even care about the time e.t.c. When we tried asking like how many times do we need to submit the same details again and again their single reply is they do not know, then my question is why did they receive our application from us if they do not know how to do e.t.c. Its a really very worst experience with HDFC and we really want to share this experience with other vendors who are looking for ODI through HDFC for sure and we are also planning to close the current account HDFC due to their carelessness and inexperienced staff and lazy attitude. 4 years is a lot more time and still they are asking for the same details again and again,
      HDFC Bank customer support has been notified about the posted complaint.
      Aug 02, 2022
      Updated by kamalODI
      It was not resolved, can you please keep this open until i here from HDFC bank?
      Verified Support
      Aug 04, 2022
      HDFC Bank Customer Care's response
      Dear Customer,

      Thanks for connecting with us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to submit the complete concern along with the necessary details for further assistance. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

      -Ajay
      HDFC Bank Customer Assistance
      Aug 23, 2022
      Updated by kamalODI
      Hello Mr. Ajay, Can you please let me know the reference number to contact by submitting the form, it shows TT (Protected) but not showing the reference number. If i happen to complain directly about this issue, i do not see any options to choose for the ODI related issues. I request you to sort this issue out. Its really killing our time, we already lost 4 years almost with no information from HDFC bank, being a customer of HDFC, it really frustrates us! Thanks
      Sep 23, 2022
      Updated by kamalODI
      Hello Mr. Ajay, I asked about this but till date i never received any response from you, Can you please let me know the reference number to contact by submitting the form, it shows TT (Protected) but not showing the reference number. If i happen to complain directly about this issue, i do not see any options to choose for the ODI related issues. I request you to sort this issue out. Its really killing our time, we already lost 4 years almost with no information from HDFC bank, being a customer of HDFC, it really frustrates us! Thanks
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        M
        Madesh M
        Aug 1, 2022
        Resolved
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        Resolved

        Address: NO 342, 2ND MAIN ROAD, 7TH CROSS, SRINIVASANAGAR

        I have been the active customer for HDFC Bank for almost 4 months but last month, they blocked my account stating the reason "KYC approval documents pending".

        But i completed my KYC, 3 months back itself (26/3/2020).Even they checked my Aadhar and account details. it was matching. Later they informed that "I didn't receive important call it seems".

        Usually they call only to pursue their customers to get credit card, daily on the weekdays it will be 4-5/day calling for the same reason to get credit card.

        As a working professional i have my work to do rather than picking up this calls. because of which they consider me inactive customer and blocked it seems.

        so when i reached for my home branch location, they informed me to wait for somedays and come back to bank again after receiving the call and give me the letter.

        This information doesn't make sense, why i am expected to go again what is the proper reason for account blocking. what should i do.

        And i didn't receive any alerts regarding this because of which my salary was not credited this month

        I want the banking experience from HDFC to be fruitful. so Kindly look into it and resolve it as soon as possible.

        Name: Madesh M
        Acc no: XXXXXXXXXX0322
        Branch code: 0446
        Aug 3, 2022
        Complaint marked as Resolved 
        Verified my KYC documents and location and unblocked my account Thank you HDFC for the swift response and thank you for all the staff members who assisted me.
        HDFC Bank customer support has been notified about the posted complaint.
        Verified Support
        Aug 04, 2022
        HDFC Bank Customer Care's response
        Dear Customer,

        We sincerely regret the inconvenience. We wish to inform that your account is unblocked now.

        -Ajay
        HDFC Bank Customer Assistance
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          V
          Vengini
          from Thrissur, Kerala
          Aug 1, 2022
          Resolved
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          Resolved

          Amazon refunded an amount of Rs.14999 on 20th July 2022.RRNo 20220720
          Account [protected]
          Sep 5, 2022
          Complaint marked as Resolved 
          HDFC Bank customer support has been notified about the posted complaint.
          Aug 01, 2022
          Updated by Vengini
          True
          Verified Support
          Aug 04, 2022
          HDFC Bank Customer Care's response
          Dear Customer,

          Thanks for connecting with us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to submit the complete concern along with the necessary details for further assistance. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

          -Ajay
          HDFC Bank Customer Assistance
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            N
            Nithish64
            from Bengaluru, Karnataka
            Aug 1, 2022
            Resolved
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            Resolved

            Hello,

            I am a Happy Customer of HDFC BANK having salary account from last 1 and half year but with recently I got upset by your service by rejection of my Credit card for second time. I recently got call from executive Regarding Pre-approved CC offer so based on that I applied my favorite card in market that is Millennium card, after they told you will get confirmation in 4 days but shockingly I got confirmation of your application is rejected so I touch with executive they told it has rejected due to city mismatch. So I ask them any possible ways it can be reapproved they told you require govt Address proof so this is a real problem how can a Individuals have government address proof for a place he is just working because my Native is Udupi so I have every proof in native address only. So now my card got rejected with no major valid reason because every of my friends got their card to their native address, so I am very dissatisfied with this because every other bank approved my CC without having their SB account but I have salary account I can't able to get card and also at first applied card on last year September 2021, it also rejected with duplicate application so I waited 8 long months to get it happens to apply again(because of your rules), now I can't wait again, so I don't hear by you with positive result I may move out to another bank along carrying my friends and relatives who opened HDFC account because I referred them to open because of your other services. So I would looking for hear from you as soon as possible.

            My credit card Application number is 22G[protected]VT
            My Emai ID:[protected]@gmail.com

            Sincerely,
            Thank you
            Sep 4, 2022
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
            Verified Support
            Aug 04, 2022
            HDFC Bank Customer Care's response
            Dear Customer,

            Thanks for connecting with us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to submit the complete concern along with the necessary details for further assistance. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

            -Varun
            HDFC Bank Customer Assistance
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              I
              ifup
              from Hyderābād, Telangana
              Aug 1, 2022
              Resolved
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              Resolved

              Address: jayabheri enclave, kondapur ,hyderabad, telangana pin :

              Hi team. Please have a look as i have been charged with the amount of 6774.84 for non maintaining my account balance s this is my salary account so there shoud be no deduction for that and due to lock down my salary was not credited in my account. So please have a look on this case and wave off these charges as i cannot be able to pay that. And tried calling your customer service but i am not getting any response from there. And for further discussion please call me on the register no with your bank.

              Account no - [protected]
              Ifsc - hdfc0003947
              Ph no:[protected]
              003947

              Regards,
              Allu Eswara rao
              Sep 2, 2022
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Verified Support
              Aug 02, 2022
              HDFC Bank Customer Care's response
              Dear Customer,

              Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

              -Anay
              HDFC Bank Customer Assistance
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                Y
                yash323788
                from Mahesana, Gujarat
                Aug 1, 2022
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                Amount 29 is getting deducted with the description NWD DEC CHG (ATM Withdrawal charges) even though I did not do any transaction through by ATM on that date.
                HDFC Bank customer support has been notified about the posted complaint.
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                  M
                  mriganks01
                  from Gandhinagar, Gujarat
                  Jul 31, 2022
                  Resolved
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                  Resolved

                  Address: Ahmedabad

                  Hi,

                  I am using hdfc credit card and was successfully paying all dues until recently when I lost my job and finding difficult in paying the minimum dues amount also. I am being constantly harassed by collection agency who call up 30-35 times a day. Now a collection manager from hdfc is constantly threatening to issue legal notice and getting me booked under section 25.

                  I am really tormented with this and constantly getting suicidal thoughts.

                  Please help.

                  Regards
                  Mrigank
                  Sep 2, 2022
                  Complaint marked as Resolved 
                  HDFC Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Aug 01, 2022
                  HDFC Bank Customer Care's response
                  Dear Customer,

                  Thanks for connecting with us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to submit the complete concern along with the necessary details for further assistance. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

                  -Anay
                  HDFC Bank Customer Assistance
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                    I
                    Imran0305
                    from Madurai, Tamil Nadu
                    Jul 31, 2022
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                    Hello sir,

                    This is in reference to the transaction made in my account under the header of depository charges; without any intimidation by the hdfc bank.

                    Kindly be informed that an amount of rs 501.00/- was deducted from my savings/salary account on 28th july 2022 under the name of depository charges MAR 22

                    Initially when we did not have demat account they forced us to create one without intimating us that they are going to charge annual fees and i received the call earlier from customer care i also speak him deny of this service. Now all of a sudden they have charged rs 501.00/-.. This is very bad and disappointing. And i have never used the demat account till now.. If i call the customer care they will not have answers. And they will not communicate that they are charging.

                    Please do the needful as earliest.
                    Sep 2, 2022
                    Complaint marked as Resolved 
                    HDFC Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Aug 01, 2022
                    HDFC Bank Customer Care's response
                    Dear Customer,

                    Thanks for connecting with us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to submit the complete concern along with the necessary details for further assistance. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

                    -Anay
                    HDFC Bank Customer Assistance
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                      A
                      Aasawari J
                      from Pune, Maharashtra
                      Jul 31, 2022
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                      Address: Pune

                      ACH debit return charges not debited from my account on 27th July out of no where. I dont even know why it got debited. This is my 0 balance salary account. I would like to know the reason behind deduction in detail and would like to request for refund of 590rupees
                      HDFC Bank customer support has been notified about the posted complaint.
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                        G
                        Gopal Krishna V
                        Jul 30, 2022
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                        I raised complaint to phone banking officer but he promised me to resolve by today but no response. Vendor has not received my money. I am not happy with your service. I need to close my account.
                        HDFC Bank customer support has been notified about the posted complaint.
                        Dear Customer,

                        Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                        -Anay
                        HDFC Bank Customer Assistance
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                          P
                          Priyanka Paradkar
                          Jul 30, 2022
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                          Hello sir
                          Please send me a copy of the "no objection certificate" for the settlement that was done on my hdfc bank credit card.
                          I would also request you to please clear my name from cibil as the settlement was successfully closed before the the end date. My details are mentioned below.
                          Name : Priyanka Paradkar
                          Registered mobile number: [protected]
                          Contact n umber: [protected]
                          Mail : [protected]@gmail.com
                          Pan number : CIGPP6994N

                          Please do the needful.
                          HDFC Bank customer support has been notified about the posted complaint.
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                            S
                            Suman Distributor
                            Jul 30, 2022
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                            Address: SUMAN DISTRIBUTORS Malik chamber 2nd floor

                            Hello,

                            Im umesh bung co-owner SUMANDISTRIBUTORS. I have an account in hdfc bank since last 6months we have been depositing my cheques at HDFC HYDERGUDA BRANCH. I have been facing an issue for the third time in 45 days regarding depositing of cheques and the bank staff are losing our deposit slips and not even informing us about this.we have to visit the branch and ask about the cheque then they will inform us by saying you have not entered account number. Firstly if i have not entered account number how can a bank staff take cheque slip and stamp on slip.
                            Please look into this issue.

                            Umesh bung
                            [protected]
                            HDFC Bank customer support has been notified about the posted complaint.
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                              M
                              mahes yadhav
                              Jul 30, 2022
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                              Address: t nagar chennai

                              I am not able to access my mail from my laptop and it is showing an error #107. i am very sure about the id and password and it is correct. Kindly getit resolved at the eraliest.
                              HDFC Bank customer support has been notified about the posted complaint.
                              Dear Customer,

                              Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                              -Anay
                              HDFC Bank Customer Assistance
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                                S
                                sumitsinha2022
                                from Hazaribagh, Jharkhand
                                Jul 30, 2022
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                                Resolved

                                When i try to add money in paytm wallet through hdfc credit card my money is deducted from my account and goes to pending in paytm. I have tried multiple times but the same issue happening. Please help so i can add money in paytm wallet
                                Sep 1, 2022
                                Complaint marked as Resolved 
                                HDFC Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Jul 31, 2022
                                HDFC Bank Customer Care's response
                                Dear Customer,

                                At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                                -Ajay
                                HDFC Bank Customer Assistance
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                                  V
                                  Vinod Malav
                                  Jul 30, 2022
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                                  Address: 12 khari ke nale ke pas setkolu, chhipabarod, Baran, rajasthan

                                  Dear sir,
                                  I would like to inform you that I have pay every month 18000 rs for ECS bounce charge lat 19 months and almost 1.5 lakh HDFC debit from my account .I want my money refund back .
                                  Thanks & regards
                                  Vinod
                                  HDFC Bank customer support has been notified about the posted complaint.
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                                    C
                                    cspratik
                                    Jul 29, 2022
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                                    Hi,

                                    I am customer of HDFC Bank since 2011 and having all business and savings account with them. I have two bank accounts with HDFC Bank in my name.

                                    I had set up auto debit for my Mutual Fund from Paytm Money App. For last couple of months, I forgot to transfer money from my one account to another account from which amount gets debited. Else, I am regular in making payments.

                                    HDFC charged this amount for five times in my account in current month. They never informed me about these charges when we set up. You are requested to reverse these charges from my account.
                                    HDFC Bank customer support has been notified about the posted complaint.
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                                      R
                                      Rinosh Shah
                                      Jul 29, 2022
                                      Resolved
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                                      Resolved

                                      I have ordered a product from Flipkart and paid using my hdfc credit card emi. But I cancelled my order. After cancelling, I got a message from hdfc saying my transaction is reversed but it is not reflected on my account. What should I do?
                                      Aug 29, 2022
                                      Complaint marked as Resolved 
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      Jul 29, 2022
                                      HDFC Bank Customer Care's response
                                      Dear Customer,

                                      Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                                      -Anay
                                      HDFC Bank Customer Assistance
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                                        Sandhya kp
                                        from Bengaluru, Karnataka
                                        Jul 29, 2022
                                        Resolved
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                                        Resolved

                                        HDFC Bank has put a hold on my amount RS 1026. Kindly tell me what is the procedure to release the amount
                                        Aug 30, 2022
                                        Complaint marked as Resolved 
                                        HDFC Bank customer support has been notified about the posted complaint.
                                        Verified Support
                                        Jul 30, 2022
                                        HDFC Bank Customer Care's response
                                        Dear Customer,

                                        We sincerely regret the inconvenience you may have faced. We request you to write to us at https://bit.ly/2Lzhyn3 with your registered mobile number so that we can check and assist you further. Assuring you the best of our services at all times.. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                                        -Anay
                                        HDFC Bank Customer Assistance
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