Claimed

HDFC Bank Complaints & Reviews

2.9
Updated: Aug 21, 2026
Complaints 32962
Resolved
18423
Unresolved
14539
Contacts

File a complaint to HDFC Bank

Having problems with HDFC Bank?

File a complaint and get it resolved by HDFC Bank customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

HDFC Bank reviews & complaints page 143

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
K
Ketou Nakhro
Aug 2, 2022
Report
Copy

Address: makabar indraprash bussiness park

I took leaves for 3 month from ims and my salary account converted into saving account
So kindly release my -530 hold fund and make my account as salary account
By this month i have rejoin the office so my salary will be debited in HDFC BANK and suppose if you guys cannot do this refund of my 530 rs
Then i will visit the branch and closed my account because im working for pvt limited salary and I cannot afford to maintain a saving account now
HDFC Bank customer support has been notified about the posted complaint.
Hello
Hope you are doing well
Kindly resolve it as soon as possible so that i can continue using HDFC BANK as salary account
Dear Customer,

Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance
Helpful
1 other people found this review helpful
1 found this helpful
2 Comments
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    A
    Abhishek Ramreddy
    Aug 2, 2022
    Report
    Copy

    I have loaded 20k amount from credit card and it is not reflected neither in payzap wallet not in Transaction history.
    I am really not happy with the way HDFC pay zap is working!
    HDFC Bank customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      A
      Aug 1, 2022
      Report
      Copy

      Mine salary account is blocked from last 3 days for undeliverable address which I have being using for last 6 years.
      Now they are telling mail ka revert nai aya .
      From 2 days.
      I have only one account on which I depend solely.
      It takes seconds for them to block account, then why it takes days to unblock I don't understand.
      HDFC Bank customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        K
        kamalODI
        from Chennai, Tamil Nadu
        Aug 1, 2022
        Report
        Copy

        Address: chennai

        Hello,

        I already posted this issues but it was not rectified so im submitting it again, We submitted a ODI application to RBI via HDFC bank on[protected] but till date (01/08/2022) it was not submitted to RBI, its been 4 years, the problem is they keep asking for the same details which we submitted in 2018. The problem is no body has knowledge and they people working at HDFC ODI section are very careless they dont even care about the time e.t.c. When we tried asking like how many times do we need to submit the same details again and again their single reply is they do not know, then my question is why did they receive our application from us if they do not know how to do e.t.c. Its a really very worst experience with HDFC and we really want to share this experience with other vendors who are looking for ODI through HDFC for sure and we are also planning to close the current account HDFC due to their carelessness and inexperienced staff and lazy attitude. 4 years is a lot more time and still they are asking for the same details again and again,
        HDFC Bank customer support has been notified about the posted complaint.
        Aug 02, 2022
        Updated by kamalODI
        It was not resolved, can you please keep this open until i here from HDFC bank?
        Verified Support
        Aug 04, 2022
        HDFC Bank Customer Care's response
        Dear Customer,

        Thanks for connecting with us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to submit the complete concern along with the necessary details for further assistance. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

        -Ajay
        HDFC Bank Customer Assistance
        Aug 23, 2022
        Updated by kamalODI
        Hello Mr. Ajay, Can you please let me know the reference number to contact by submitting the form, it shows TT (Protected) but not showing the reference number. If i happen to complain directly about this issue, i do not see any options to choose for the ODI related issues. I request you to sort this issue out. Its really killing our time, we already lost 4 years almost with no information from HDFC bank, being a customer of HDFC, it really frustrates us! Thanks
        Sep 23, 2022
        Updated by kamalODI
        Hello Mr. Ajay, I asked about this but till date i never received any response from you, Can you please let me know the reference number to contact by submitting the form, it shows TT (Protected) but not showing the reference number. If i happen to complain directly about this issue, i do not see any options to choose for the ODI related issues. I request you to sort this issue out. Its really killing our time, we already lost 4 years almost with no information from HDFC bank, being a customer of HDFC, it really frustrates us! Thanks
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          M
          Madesh M
          Aug 1, 2022
          Resolved
          Report
          Copy
          Resolved

          Address: NO 342, 2ND MAIN ROAD, 7TH CROSS, SRINIVASANAGAR

          I have been the active customer for HDFC Bank for almost 4 months but last month, they blocked my account stating the reason "KYC approval documents pending".

          But i completed my KYC, 3 months back itself (26/3/2020).Even they checked my Aadhar and account details. it was matching. Later they informed that "I didn't receive important call it seems".

          Usually they call only to pursue their customers to get credit card, daily on the weekdays it will be 4-5/day calling for the same reason to get credit card.

          As a working professional i have my work to do rather than picking up this calls. because of which they consider me inactive customer and blocked it seems.

          so when i reached for my home branch location, they informed me to wait for somedays and come back to bank again after receiving the call and give me the letter.

          This information doesn't make sense, why i am expected to go again what is the proper reason for account blocking. what should i do.

          And i didn't receive any alerts regarding this because of which my salary was not credited this month

          I want the banking experience from HDFC to be fruitful. so Kindly look into it and resolve it as soon as possible.

          Name: Madesh M
          Acc no: XXXXXXXXXX0322
          Branch code: 0446
          Aug 3, 2022
          Complaint marked as Resolved 
          Verified my KYC documents and location and unblocked my account Thank you HDFC for the swift response and thank you for all the staff members who assisted me.
          HDFC Bank customer support has been notified about the posted complaint.
          Verified Support
          Aug 04, 2022
          HDFC Bank Customer Care's response
          Dear Customer,

          We sincerely regret the inconvenience. We wish to inform that your account is unblocked now.

          -Ajay
          HDFC Bank Customer Assistance
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            V
            Vengini
            from Thrissur, Kerala
            Aug 1, 2022
            Resolved
            Report
            Copy
            Resolved

            Amazon refunded an amount of Rs.14999 on 20th July 2022.RRNo 20220720
            Account [protected]
            Sep 5, 2022
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
            Aug 01, 2022
            Updated by Vengini
            True
            Verified Support
            Aug 04, 2022
            HDFC Bank Customer Care's response
            Dear Customer,

            Thanks for connecting with us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to submit the complete concern along with the necessary details for further assistance. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

            -Ajay
            HDFC Bank Customer Assistance
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              N
              Nithish64
              from Bengaluru, Karnataka
              Aug 1, 2022
              Resolved
              Report
              Copy
              Resolved

              Hello,

              I am a Happy Customer of HDFC BANK having salary account from last 1 and half year but with recently I got upset by your service by rejection of my Credit card for second time. I recently got call from executive Regarding Pre-approved CC offer so based on that I applied my favorite card in market that is Millennium card, after they told you will get confirmation in 4 days but shockingly I got confirmation of your application is rejected so I touch with executive they told it has rejected due to city mismatch. So I ask them any possible ways it can be reapproved they told you require govt Address proof so this is a real problem how can a Individuals have government address proof for a place he is just working because my Native is Udupi so I have every proof in native address only. So now my card got rejected with no major valid reason because every of my friends got their card to their native address, so I am very dissatisfied with this because every other bank approved my CC without having their SB account but I have salary account I can't able to get card and also at first applied card on last year September 2021, it also rejected with duplicate application so I waited 8 long months to get it happens to apply again(because of your rules), now I can't wait again, so I don't hear by you with positive result I may move out to another bank along carrying my friends and relatives who opened HDFC account because I referred them to open because of your other services. So I would looking for hear from you as soon as possible.

              My credit card Application number is 22G[protected]VT
              My Emai ID:[protected]@gmail.com

              Sincerely,
              Thank you
              Sep 4, 2022
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Verified Support
              Aug 04, 2022
              HDFC Bank Customer Care's response
              Dear Customer,

              Thanks for connecting with us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to submit the complete concern along with the necessary details for further assistance. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

              -Varun
              HDFC Bank Customer Assistance
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                I
                ifup
                from Hyderābād, Telangana
                Aug 1, 2022
                Resolved
                Report
                Copy
                Resolved

                Address: jayabheri enclave, kondapur ,hyderabad, telangana pin :

                Hi team. Please have a look as i have been charged with the amount of 6774.84 for non maintaining my account balance s this is my salary account so there shoud be no deduction for that and due to lock down my salary was not credited in my account. So please have a look on this case and wave off these charges as i cannot be able to pay that. And tried calling your customer service but i am not getting any response from there. And for further discussion please call me on the register no with your bank.

                Account no - [protected]
                Ifsc - hdfc0003947
                Ph no:[protected]
                003947

                Regards,
                Allu Eswara rao
                Sep 2, 2022
                Complaint marked as Resolved 
                HDFC Bank customer support has been notified about the posted complaint.
                Verified Support
                Aug 02, 2022
                HDFC Bank Customer Care's response
                Dear Customer,

                Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                -Anay
                HDFC Bank Customer Assistance
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  Y
                  yash323788
                  from Mahesana, Gujarat
                  Aug 1, 2022
                  Report
                  Copy

                  Amount 29 is getting deducted with the description NWD DEC CHG (ATM Withdrawal charges) even though I did not do any transaction through by ATM on that date.
                  HDFC Bank customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    M
                    mriganks01
                    from Gandhinagar, Gujarat
                    Jul 31, 2022
                    Resolved
                    Report
                    Copy
                    Resolved

                    Address: Ahmedabad

                    Hi,

                    I am using hdfc credit card and was successfully paying all dues until recently when I lost my job and finding difficult in paying the minimum dues amount also. I am being constantly harassed by collection agency who call up 30-35 times a day. Now a collection manager from hdfc is constantly threatening to issue legal notice and getting me booked under section 25.

                    I am really tormented with this and constantly getting suicidal thoughts.

                    Please help.

                    Regards
                    Mrigank
                    Sep 2, 2022
                    Complaint marked as Resolved 
                    HDFC Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Aug 01, 2022
                    HDFC Bank Customer Care's response
                    Dear Customer,

                    Thanks for connecting with us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to submit the complete concern along with the necessary details for further assistance. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

                    -Anay
                    HDFC Bank Customer Assistance
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      I
                      Imran0305
                      from Madurai, Tamil Nadu
                      Jul 31, 2022
                      Resolved
                      Report
                      Copy
                      Resolved

                      Hello sir,

                      This is in reference to the transaction made in my account under the header of depository charges; without any intimidation by the hdfc bank.

                      Kindly be informed that an amount of rs 501.00/- was deducted from my savings/salary account on 28th july 2022 under the name of depository charges MAR 22

                      Initially when we did not have demat account they forced us to create one without intimating us that they are going to charge annual fees and i received the call earlier from customer care i also speak him deny of this service. Now all of a sudden they have charged rs 501.00/-.. This is very bad and disappointing. And i have never used the demat account till now.. If i call the customer care they will not have answers. And they will not communicate that they are charging.

                      Please do the needful as earliest.
                      Sep 2, 2022
                      Complaint marked as Resolved 
                      HDFC Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Aug 01, 2022
                      HDFC Bank Customer Care's response
                      Dear Customer,

                      Thanks for connecting with us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to submit the complete concern along with the necessary details for further assistance. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

                      -Anay
                      HDFC Bank Customer Assistance
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        A
                        Aasawari J
                        from Pune, Maharashtra
                        Jul 31, 2022
                        Report
                        Copy

                        Address: Pune

                        ACH debit return charges not debited from my account on 27th July out of no where. I dont even know why it got debited. This is my 0 balance salary account. I would like to know the reason behind deduction in detail and would like to request for refund of 590rupees
                        HDFC Bank customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          G
                          Gopal Krishna V
                          Jul 30, 2022
                          Report
                          Copy

                          I raised complaint to phone banking officer but he promised me to resolve by today but no response. Vendor has not received my money. I am not happy with your service. I need to close my account.
                          HDFC Bank customer support has been notified about the posted complaint.
                          Dear Customer,

                          Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                          -Anay
                          HDFC Bank Customer Assistance
                          Helpful
                          Found this helpful?
                          1 Comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            P
                            Priyanka Paradkar
                            Jul 30, 2022
                            Report
                            Copy

                            Hello sir
                            Please send me a copy of the "no objection certificate" for the settlement that was done on my hdfc bank credit card.
                            I would also request you to please clear my name from cibil as the settlement was successfully closed before the the end date. My details are mentioned below.
                            Name : Priyanka Paradkar
                            Registered mobile number: [protected]
                            Contact n umber: [protected]
                            Mail : [protected]@gmail.com
                            Pan number : CIGPP6994N

                            Please do the needful.
                            HDFC Bank customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              S
                              Suman Distributor
                              Jul 30, 2022
                              Report
                              Copy

                              Address: SUMAN DISTRIBUTORS Malik chamber 2nd floor

                              Hello,

                              Im umesh bung co-owner SUMANDISTRIBUTORS. I have an account in hdfc bank since last 6months we have been depositing my cheques at HDFC HYDERGUDA BRANCH. I have been facing an issue for the third time in 45 days regarding depositing of cheques and the bank staff are losing our deposit slips and not even informing us about this.we have to visit the branch and ask about the cheque then they will inform us by saying you have not entered account number. Firstly if i have not entered account number how can a bank staff take cheque slip and stamp on slip.
                              Please look into this issue.

                              Umesh bung
                              [protected]
                              HDFC Bank customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                M
                                mahes yadhav
                                Jul 30, 2022
                                Report
                                Copy

                                Address: t nagar chennai

                                I am not able to access my mail from my laptop and it is showing an error #107. i am very sure about the id and password and it is correct. Kindly getit resolved at the eraliest.
                                HDFC Bank customer support has been notified about the posted complaint.
                                Dear Customer,

                                Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                                -Anay
                                HDFC Bank Customer Assistance
                                Helpful
                                Found this helpful?
                                1 Comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  S
                                  sumitsinha2022
                                  from Hazaribagh, Jharkhand
                                  Jul 30, 2022
                                  Resolved
                                  Report
                                  Copy
                                  Resolved

                                  When i try to add money in paytm wallet through hdfc credit card my money is deducted from my account and goes to pending in paytm. I have tried multiple times but the same issue happening. Please help so i can add money in paytm wallet
                                  Sep 1, 2022
                                  Complaint marked as Resolved 
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jul 31, 2022
                                  HDFC Bank Customer Care's response
                                  Dear Customer,

                                  At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                                  -Ajay
                                  HDFC Bank Customer Assistance
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    V
                                    Vinod Malav
                                    Jul 30, 2022
                                    Report
                                    Copy

                                    Address: 12 khari ke nale ke pas setkolu, chhipabarod, Baran, rajasthan

                                    Dear sir,
                                    I would like to inform you that I have pay every month 18000 rs for ECS bounce charge lat 19 months and almost 1.5 lakh HDFC debit from my account .I want my money refund back .
                                    Thanks & regards
                                    Vinod
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      C
                                      cspratik
                                      Jul 29, 2022
                                      Report
                                      Copy

                                      Hi,

                                      I am customer of HDFC Bank since 2011 and having all business and savings account with them. I have two bank accounts with HDFC Bank in my name.

                                      I had set up auto debit for my Mutual Fund from Paytm Money App. For last couple of months, I forgot to transfer money from my one account to another account from which amount gets debited. Else, I am regular in making payments.

                                      HDFC charged this amount for five times in my account in current month. They never informed me about these charges when we set up. You are requested to reverse these charges from my account.
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        R
                                        Rinosh Shah
                                        Jul 29, 2022
                                        Resolved
                                        Report
                                        Copy
                                        Resolved

                                        I have ordered a product from Flipkart and paid using my hdfc credit card emi. But I cancelled my order. After cancelling, I got a message from hdfc saying my transaction is reversed but it is not reflected on my account. What should I do?
                                        Aug 29, 2022
                                        Complaint marked as Resolved 
                                        HDFC Bank customer support has been notified about the posted complaint.
                                        Verified Support
                                        Jul 29, 2022
                                        HDFC Bank Customer Care's response
                                        Dear Customer,

                                        Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                                        -Anay
                                        HDFC Bank Customer Assistance
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit