HDFC Bank Complaints & Reviews

Dear Sir / Madam.
With great sorrow and grief i a want to register a complaint against the company for doing fraud with me. Previous month i stopped my plan with the company and all my dues were paid and transfered in my account. But yesterday i was shocked after noticing that this month also Rs 2000 was debited from my account. i called the hdfc bank toll free numer [protected] were i came to know that my amount has been debited on 16.08.2014 morning. I called on contact number [protected] were i did not got the proper answer. On contact number [protected] the concerned person showed his incapability to solve my problem and said that he is the senior official and he is helpless. if a senior person will become helpless then how he can lead his juniors and the consumers. I was not happy with the plan from the day one. I had gone for one year plan but the company of there own made it lifetime without intimating me. I was getting regular SMS from the company till one year that my due date is on 15th of every month and i should that amount in my account. But after one year i did not receive any SMS and company was debiting Rs 2000 from my account. I called on contact number [protected] infinite times but at last i got the reply and i stopped the plan . I want to go legally against the company. i have a doubt the Rs 2000 have been debited previous month also even after closing the plan. i have been made fool by the company. I want a compensation of 5 lakh ruppes for doing fraud with me. I may not be the single customer like me there will be thousands of consumers.

With Regards, Vinod Koul.[protected]

I am seema luthra was working with your organization in 2006(Working as a cso or insurance cx in hdfc bank ) .Because of my marriage not able to withdrawal my PF. My employee id is CSO7864 . I want to withdrawal my pf and want a statement also . Can u pls help me how to apple it... regards SEEMA LUTHRA EMPLOYEE CODE-CSO7864

I had got a call from HDFC LIFE INSURANCE saltlake office approx 4 to 5 months ago. Giving response to their call I made pollicy application through their executive named Tanmoy Mollick. But the company rejected my application. At the same time Rs 30000 had been deducted from my bank account in the name of the above mentioned company. Still now I have not got any refund from the co.

Respected Sir, I lodged a complaint at your forum on 16 july.2014. Next day we got a call from Mr.Anuj from HDFC Bank branch Kaithal. He told me to wait for some days. After waiting for some days i called him back. He said that the bank accounts did not have the information provided by me.But i had all the necessary documents which proved that my account existed at some point of time. Then i went to the bank and i handed over a photocopy of those documents.After that we waited for 10 days but they did not reply.Today at last i called them and they replied that your account has been closed and the money which was present in them went into the pocket of these private banks. I again request you to please help me in geetting that amount back because it matters to a middle class man like me.

R/sir/madam It is kindly submitted that all required documents for getting personal loan were submitted by me to local HDFC branch before 50 days on dated 26-June-2014, as per their advertisement they have to approve or reject loan in 2 days but till today they have not intimated me final status of my file, after making several requests to them telegraphically & by email to HDFC official grievance department from last 25 days also, it is very regretting that lot of customers are being exploited by their untrue marketing statements, so it is requested to solve the matter at your earliest, so they may not try to exploit another customer like me in future.after making several call, they just reply that it is in process. It is unfortunate that Indian customers are not still being served by mulch-national companies as they are serving in other parts of world, and reason of that majority of complaint do not reach to courts, so i applied with the hope to fix their liability for better customer service and social responsibility. I needed loan instantly for buying shop for my younger brother's setup, which was i getting at time in main market within 7 days. so i applied loan to HDFC 26-june-2014, keeping on dated in view their 2 days personal loan disbursement policy, but till today Bank has neither rejected or approved my loan, which caused market rate in that time lag has increased, and same is being sold on Rs 2.26 lac higher price, now it is not in my reach to buy the same.even they claim to call within 2 days from submission of complaint. Further i will shortly attach voice recordings of HDFC representative accountability towards guidelines and parameters fixed by bank to serve Indian customer in need by providing them necessary small loan amount. So now i seek for relief, the damages/higher price amounting Rs 2.26 lac i will have to pay as per market rate. it is hereby requested to take serious action against HDFC bank and make them pay damages i am going to incurred in future. Thanking you, and your fast kind response is awaited. Prince Sethi Mob;-[protected], [protected] Adress, Near Electricity complaint office, p.o street, moga raod, baghapura, moga, Punjab Pin code 142038

I bought a product on 0 charges on 3 emi as per scheme from the merchnat, but bank is charging me on each emi. I have confirmed with the merchnat that they arent charging anything extra and as per the discount scheme by us, no charges should be applied on your credit card but still hdfc bank is charging on each emi.

I have an SB A/C [protected] in HDFC BANK and I have transferred Rs 5000/- using IMPS on 11th Aug 2014 at 12.08PM to my brother at SBI West Bengal. The IMPS Ref Nb[protected]. Amount debited from a/c but not yet credited to recipient. I got message that it timed OUt and status shows in my Netbanking as Transaction Initiated. I have contacted you same day on 11th Au. You said It wud be credited back to my account within 3 days. 3 Days Over. Same status. Please do need full URGENTLY

My Fund get stuck and I can not transfer the fund to the recipient due to lack of fund.

Hi, My Name is Bhupesh Kotak I have applied personalloan against my salary account with HDFC Bank post check eligibility on Banksite. Due to I’m in situationwhen I required financial support for one of my family members medical issues Iplan to apply for Personal Loan. Later i have received call from from HDFC Bank Executive name MsANKITA (call received from 91-[protected]) refer to eligibility check done by meonline. Post the discussion withthe lady on phone and arrange to send executive to me to collect document. Document collected on9th Aug'14 by executive Mr Kalyan Case log in on 11thAug'14 Message received postpositive document login confirmation: "DearCustomer Your completed Personal Loan application is now accepted. Pls. quoteRef.No 29306898 for any status update- HDFC Bank Ltd. T&C Apply" Phone verification andphysical verification (both at office and home) on 12th Aug'14 But today 14th Aug'14 I've been inform that my case rejected stating loan notavailable against my payroll company. I have try to contactlady Ms ANKITA on her other contact number [protected] (avoid my calls) Later call executive whocollected documents from me Mr Kalyan [protected] hegave me his AMS mail ID (Hemontk.[protected]@hdfcbank.com)which also not working and mails are bounce back to me. I have applied after Icheck my eligibilty on bank site but post all process done inform meas my application rejected with unethical reason. If my pay roll not matchcriteria that show me rejection at the time of eligibility check. Also post rejection inabove mention reason now executive refuse to return my documents. Now I'm scared might mydocuments may use in wrong place. Requesting u to kindlyhelp arrange to process my application or return mydocuments at the earliest.

Hi sir,
My name is nivas kumar myy hdfc account no is [protected] branch sec 50 noida
It is my salary account and 842.70 rs has been deducted without any information on 14-aug-2014 i want money back so please do the need full asap

Thanks and regrades

Name nivas kumar
Phone no [protected]
Position tech support executive

Hyi Sir,

I would ike to bring to your notice that i have worked for HDFC Bank from 05-August-2011 to February 2013. I had taken an approved leave of 7 days but could not report to work after my leaves got over because my wife had serious implication when she was preganent and she was admitted to the hospital. The hospital doctors wanted me to be present in the hospital because of the medical emergency. I was in touch with my immideate supervisor (Suyash More) and my customers however i could not report to work and after that and i was terminated.

When i came back to pune and reported to work, i was told that because i did not inform my seniors an absconding was raised against my name and i was terminated. I followed up for almost 6 to 7 months with my Assistant Branch Manager for my relieveing letter as well as termination letter with the clause of absconding and PF but i didnt get any positive response from them and they kept me in a loop that i would get it in some time.

I was waiting for all these documents and since i did not get anything i was not able to join any other organisation.

When i went on leaves in february i had over achieved the monthly target that was allotted to me . I would request you to please look into the matter as this would spoil my career in the banking sector if i dont get any supporting documents.

Kindly reveiw my mail and please release my relieving and experience letter since there was a medical emmergency at my home and i was not able to complete my exit formalities. My employement details are mentioned below.

Name :- Shishir Pandey
Designation :- Co-Ex
Emplyee Code :- 89561
Period of work :- 05-August-2011 to February-2013
Branch :- Sahakar Nagar (0359)
City :- Pune

I have tried to send a mail to [protected]@hdfcbank.com but its not going through.

Regards,

Shishir Pandey
MB: [protected]

I have a salary account with HDFC(A/C: [protected]) which was not operated from 12th August 2013 till date(13th August 2014) In monthly statements, it always showed zero balance and there was no notification in the statements of any charges except one "AMB CHRG INCL ST & CESS FOR MAY 2014" Today(13th August 2014) when logged into net banking, it shows -1032 INR balance. I want an explanation to this Contact No:[protected]

I have salary account in HDFC bank from last 3 months they are deducting around 393 every month for AMB CHRG INCL ST & CESS FOR JUL2014 and I don't have any idea about this and there is no customer care number in which we can directly call to customer for query please give my money back ASAP

Dear Sir I was take a loan from your Bank Loan Account Number are 182782. i have deposited all EMI but still now show in CIBIL report so pls remove from CIBIL report so that i can get a personal from HDFC bank. Loan Account number= 182782 Name = Rakesh Verma Add : 2-Cha-5 Teachers Colony Keshav pura Kota Rajasthan

I am highly disappointed with the customer service HDFC is offering.I have been using HDFC debit card since the past 1and half year and until now I have not come across such poor assistance. It was after taking this credit card that I got a call from [protected](a lady caller) who informed me about the health insurance plan and i was interested in it initially but after forwarding the call for further verification...He seemed to repeat the same manual all over again and again which was earlier mentioned by the lady. After asking them to call me later (mentioning that I was in a meeting ) they called me incessant times in my mobile first and later in in office landline because of which I had to block their number. And further the next day when refused to go for the insurance they were forcing me to avail the offer considering it to be a bad feedback on my relationship with the bank. Priyangana Sarma ACC NO:[protected]

On 12th August 2014, Rs.561.80 has been debited from my account under "Depository charges" Ref ID : 35887137 cheque no:[protected]. i wanted to know what is this about and why this has been debited from my account. Please let me know if you need any more details from my side. Waiting for your prompt reply. Thank you, Rohan Sanas [protected]@gmail.com

I am Deepali Sharma. Every month there is a deduction of Rs.300/- atleast fro my salary account reason being AMB CHRG INCL ST & CESS DEDUCTIONS. I have complained about the same earlier as well but no revert from your side. This month there is a deduction of more than 350/-. My account balance is negative. I am very upset with the services provided.
My Number: [protected]

When i opened the trading account, i was told that charges will be deducted yearly. But now, every month they deduct certain amount ranged from 100INR to 600INR. This is ridiculous. I want to make case on HDFC securities. Can you please explain the procedure!!! HDFC securities=Charges at every trade+Monthly Depository Charges + Annual Maintenance Charges. This is something not according to the rule. I want hearing back from HDFC and also my money the stolen from my account. I will surely close my account, once i will return back to india. If you want proof you can ask me on EMAIL: [protected]@gmail.com

I had purchased online the HDFC Life - Click to invest for Rs.50000 in July. It has been more than one month and my policy has not been generated and policy documents sent to me. I have sent mails at [protected]@hdfclife.com, however nobody acknowledges. I have also registered a complaint on HDFC Life helpline number, but after 10 days the executive there has no idea about the status of the complaint. I even left a complaint on HDFC life website, however nothing till now. I don't know what to do. My complaint number is[protected] I am really disappointed with HDFC Life. Either issue a policy or refund the amount submitted by me.

Hi Team, My number is on the National Do Not Call list for more than 3 to 4 years now and I still keep getting soliciting calls of all kinds like offers for credit card, personal loan, auto loan etc. Please strictly remove my number from all your lists ASAP. My customer ID is 21133993 and I do not want any offers whatsoever from the Direct Sales Team and Direct Sales Agents of HDFC. Please not even if your DSA calls me, they still use your brand name which is HDFC and this brings a bad reputation to the bank. Please instruct your DSTs and DSAs strictly not to call any numbers on the DND list of Government of India and the ones registered with HDFC Bank. The numbers from which I receive calls are as below. Date and time captured as well. Please revert for more information. 18/07/2014 Personal Loan[protected]:16 - HDFC Bank 30/07/2014 HDFC Car Loan[protected]:45 pm 08/08/2014 HDFC Credit Card - [protected] - 12:42 pm 12/08/2014 HDFC Credit Card[protected]:56 PM Best Regards, Vinod. C

Hi, I am a HDFC Bank Credit Card Holder, after making last payment yesterday received SMS of my current outstanding balance was 11908, then i was shocked after reaching home i checked all the transcations which shows actuall outstanding payment as of today Rs 11749.95, but there is a difference amount of Rs 158.05 which was included in to my account. • This month i made international payment through HDFC creditcard sum of amount USD $50 and i got the confirmation SMS from HDFC bank of Rs 3003.25 dated on 01/08/2014 with out service tax. • This month i made sundaram foundation through HDFC creditcard sum of Rs 2610 + 2 percent service tax= 2662.25 and i got the confirmation SMS from HDFC Bank of Rs 2662.25 dated on 05/08/2014 I Called Chennai HDFC Customer care at 10.22pm till 10.32pm and Spoke to Prabhakar regarding outstanding payment/discrepency • I gave the details of which was spent by me to Prabhakar, i recieve the SMS of Rs 3003.25 on 01/08/2014 to NYMGO, but as per PRABHAKAR i spent Rs 3047 on 01/08/2014 to NYMGO, i[censored]SD rate increased, my payment charge also which will be increased until i receive the statement, and yesterday regarding statement i spoke to PRABHAKAR, as per him its not their problem, its my problem, then he said i have to bear i[censored]SD value increase Rs. 70/-, untill i receive statement, then line gets disconnected. Then again I called Chennai HDFC customer care at 10.33pm and spoken to Saravanan till 10.40. • I gave the above details to Saravanan, and As per Saravanan NYMGO Merchant claimed payment on 05/08/2014 because of that there is a difference amount and rest of Rs 114.75 was service tax as per him, then again i asked Saravanan, regarding the conversation with Prabhakar, he started bluffing, saying that Merchant will take 5 to 21 days to claim their payment, end of the 21st day i[censored]SD rate was increaced to Rs 70, i have to pay the same. Details of Expense which made as of today details mentioned below. HDFC Credit card statement as of today Date of Purchase Details of Merchant Amount which i purchased & spended Statement as per HDFC Bank [protected] Kumaran Textiles 2878 2878 [protected] NYMGO $50 3003.25 3047 Confirmation SMS received from HDFC bank sum of RS 3003.25 only) [protected] Sundaram Medical Foundation 2662.2 2662.2 [protected] New Saravanna 3083.5 3083.5 [protected] Apollo Pharmacy 123 123 USD Service charge as per HDFC 0 114.3 As per verbal telephonic conversation by HDFC customer care Saravannan on 11/08/2014 at 10.33pm Total 11749.95 11908 Difference Amount of Rs 158.05 Now i wanted to know clearly why i have to pay more Rs 158.05 and regarding the service tax why they did not include before ? Regards, Shanthi