HDFC Bank Complaints & Reviews

Dear Sonu,

I request you to write to [protected]@hdfcbank.com along with your issue, application and contact details with ref ID- TTU[protected] in the subject line. Will surely take up your issue on priority.

- Anay
HDFC Bank customer assistance.

Dear Sir & Madam of Credit Card Team,


Myself Abhijit Banerjee, having HDFC Credit Card No: [protected]
which was used from period[protected] where my total due was unpaid
after that since year 2009 I've settle all due which was lying due in
my Card, , settlement done to Franchisee of Credit Card (HDFC) and
final settlement receipt provided by them.

All settlement done of my Due vide HDFC MEMO No: 15662612 dt: 28.01.09, 15662625 dt: 28.01.09 (cash), 15900307 dt: 12.02.09 (cash), 16494817 dt: 23.03.09 (cash), 16772115 dt: 15.04.09 & 16868712 dt: 29.04.09 (cash). Where Executive confirm & assure verbally that all settlement done and no dues lying in your card in Year 2009.

But Unfortunately after long time on 30.06.2014 when my salary credited into Bank same
day all amount debited automatically from my account without any information, which is quite surprising . from that incident time i'm continuously trying to contact them but they mislead me and not providing any support .

As a prestigious Customer Credit Card department has done Fraudulent & Shameful activity to me. Now I'm forced to make complain against your HDFC Credit Card Dept in CONSUMER FORUM, Complain Done on dt: 03.07.2014 against Fraudulent & Cheating Case.

If the same not waive or settle within 02 working days then I'm bound to complain against your HDFC Bank to President, PM officially for misleading client.

As a innocent resident and client of HDFC this type of ridiculous services are not expected from HDFC end. nor they are convening me my Actual Due where I need to understand the problem why this happening .

So from the above incident I'm frustrated and force to move Consumer
Forum for Justice .

Pls look into the matter seriously as facing huge difficulty and problem.

SECOND REQUEST FOR JUSTICE : ( BELOW MAIL COMMUNICATION HAD WITH HDFC CREDIT CARD )

As per your clarification mail you required some clarification from my end below is detail of Reciept which is issued from Your HDFC Bank for payment of settlement done, pls do check from your end and revert back ..

"All settlement done of my Due vide HDFC MEMO No: 15662612 dt: 28.01.09, 15662625 dt: 28.01.09 (cash), 15900307 dt: 12.02.09 (cash), 16494817 dt: 23.03.09 (cash), 16772115 dt: 15.04.09 & 16868712 dt: 29.04.09 (cash). Where Executive confirm & assure verbally that all settlement done and no dues lying in your card in Year 2009. "


For your kind information your Representative repeatedly told me that all your settlement done no payment lying in your Card as per Memo Provided, So I feel this is completely Negligence from your BANK for this I'm suffered.

This kind of Activity done by your Said Representative as a Sincere Customer of HDFC BANK I was satisfied as for your Kind information currently I'm also using other BANK Card and continue purchasing and paying on timely basis, no allegation levied at me by other BANK.

HOW YOUR BANK WILL DO, , , , THIS MEANS YOUR BANK IS CHEATING AND CONTINUE MISLEADING BY DOING THIS KIND OF ACTIVITY.

Yesterday, I got a threat call from one of your Executive to pay all amount which is due in CARD within 02 days unless they will take action through recovery officer, if this activity done by your Bank Representative which is quite Surprising.


.

Dear Customer,

Apologies for the inconvenience caused. I request you to raise your query at [protected]@hdfcbank.com along with your card and contact details with reference ID- TTU[protected] in the subject line. Will take it up on priority.

- Anay
HDFC Bank customer assistance.

Dear Vinod,

Apologies for the inconvenience caused. I request you to raise your query at [protected]@hdfcbank.com along with your account, consignment and contact details with reference ID- TTU[protected] in the subject line. Will take it up on priority.

- Anay
HDFC Bank customer assistance.

Dear Nikhil,

Apologies for the inconvenience caused. Please write to [protected]@hdfcbank.com along with your card and contact details, details of the charges and reference ID- TTU[protected] in the subject line. Will take it up on priority.

- Anay
HDFC Bank customer assistance.

Dear Vijay,

Depository charges seem to be OK. Every time you sell shares (on different days), some 28.00 Rs will be charged.

Regarding accident policy, you demand from the bank to provide details as to which policy against the said amount is debited. If they are unable to give details ask them to refund the amount. If they give you details (of the policy which they have you fraudulently bought) ask them to provide the form that has been filled by the customer.

It should be done in writing. Insist the manager to acknowledge the receipt of your letter. If you refuses to do so, find out email id of the manager and send email.

Mangal

Dear Mangesh,
Regret the inconvenience caused.Request you to write to [protected]@hdfcbank.com with your account, contact and details of the deductions and issue details.Kindly mention the reference ID TTU[protected] in the subject line of the mail you send. Will check and get back to you .
-Anay
HDFC Bank Customer Assistance

Write to Bank asking them to cancel the card immediately.