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HDFC Bank Complaints & Reviews

2.9
Updated: Aug 21, 2026
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HDFC Bank reviews & complaints page 145

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I
Iamsdk
Jul 27, 2022
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Address: Mumbai

I have a old credit card dues which is of almost 5years back. Recently I have opened salary account with hdfc. Without informing me, bank marked lein on the same. I want to settle my dues. Even hdfc customer care doesn't have my old credit card details. I don't know whom to contact
HDFC Bank customer support has been notified about the posted complaint.
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    D
    dipunetwork
    Jul 27, 2022
    Resolved
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    Resolved

    Address: Bhadrak

    Dear Sir/Madam,

    Subject : Your Credit Card application reference no. 22G[protected]DD

    Thank you for your interest in HDFC Bank Credit Card.

    We wish to inform you that your application has been considered in line with the Bank's internal credit policy (which is based on a combination of financial and related criteria and/or statistically determined scores to assess credit eligibility) and operating/credit processes ( which include a combination of verifications, credit bureau reports and document verifications). We regret to inform you that we are unable to approve your application as it does not meet the above mentioned internal criteria of the Bank.
    Aug 28, 2022
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    Jul 27, 2022
    Updated by dipunetwork
    I am RASMI RANJAN PATRA I have applied a credit card in HDFC Bank he has no verification at my home bt my card was. Declined so humble request to you to approve my credit card

    Your HDFC Bank Credit Card Application No.22G[protected]DD is approved in principle subject to Internal Checks. We will update you soon.
    Verified Support
    Jul 28, 2022
    HDFC Bank Customer Care's response
    Dear Customer,

    Thanks for connecting with us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to submit the complete concern along with the Application No. for further assistance. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

    -Manoj
    HDFC Bank Customer Assistance
    Verified Support
    Jul 28, 2022
    HDFC Bank Customer Care's response
    Dear Customer,

    We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhynä and share your concern with us. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

    -Manoj
    HDFC Bank Customer Assistance
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      H
      Hash Tombing
      Jul 27, 2022
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      Resolved

      Transferred Rs. 79135 from my HDFC Mobile app to Bank of baroda account via IMPS.
      Amount debited from account but not credited in beneficiary account.
      Status - under process by bank.
      It has already been 4 hours.
      Please resolve.
      Sep 9, 2022
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
      Verified Support
      Jul 28, 2022
      HDFC Bank Customer Care's response
      Dear Customer,

      Thanks for connecting with us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to submit the complete concern along with the necessary details for further assistance. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

      -Anay
      HDFC Bank Customer Assistance
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        I
        Isak Niju
        Jul 26, 2022
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        Address: 6-16, Chemmanvilai, Appattuvilai, Thuckalay post 629175 Kanyakumari district, Tamilnadu

        I have a account in hdfc bank Thuckalay Branch.
        SAVING ACCOUNT NO.[protected]
        My account has been debited by AQB Ser chgs Inc ST & cess..
        july 2022.
        amount-rs 1112.46...
        Why has been the amount debited.Please let me knw the reason.
        [protected]@gmail.com
        HDFC Bank customer support has been notified about the posted complaint.
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          H
          Hr 05 wale chore
          Jul 26, 2022
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          Please resolve my complaint return my Rs 525 hold amount
          HDFC Bank customer support has been notified about the posted complaint.
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            K
            Krishna prakash M
            from Coimbatore, Tamil Nadu
            Jul 26, 2022
            Resolved
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            Resolved

            The Bank has held the fund of 12, 079.29 Rupees as Mi revenue hold through GEFU

            Acc No: [protected]
            IFSC: HDFC0003045
            Branch: Mettupalayam

            The customer care & Bank employee neither give a clear answer.
            In my account, the amount shows a negative value. Since my account is a salary account.
            Aug 9, 2022
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
            Plz stop ach debit returns charges
            The Bank has held the fund of 1765.25 Rupees as Mi revenue hold through GEFU

            Acc No: [protected]
            IFSC: HDFC0000540
            Branch: vashi sector 17 HDFC ANNEXE

            The customer care & Bank employee neither give a clear answer.
            In my account, the amount shows a negative value. Since my account is a salary account
            I was booking ticket from irctc amount was deducted but ticket was not confirmed so please can I get refund
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              J
              Joydeep16021983
              from Kolkata, West Bengal
              Jul 26, 2022
              Resolved
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              Resolved

              Tumpa Ghosh from Salt Lake Home loan branch (kolkata) has mislead and provided wrong information about the home loan transfer to HDFc bank. In exchange she have taken money and now ignoring the calls. Pls take necessary action.the same has been reported to my lawyer and local police station aslo consumer complaint made.
              Sep 8, 2022
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Verified Support
              Jul 27, 2022
              HDFC Bank Customer Care's response
              Dear Customer,

              Thanks for connecting with us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to submit the complete concern along with the necessary details for further assistance. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

              -Anay
              HDFC Bank Customer Assistance
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                T
                Thirumalakothari
                from Howrah, West Bengal
                Jul 26, 2022
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                Hi,

                From my hdfc savings account an amount of 614.64 rupees has been deducted as depository charges for my demat account which I havent used till date .

                Not even a single transaction of demat account has been used and this charges are consumed unnecessarily and I need that account to be closed asap and the deducted money to be sent back to my account .Kindly help me getting this done.

                Regards
                Thirumala
                HDFC Bank customer support has been notified about the posted complaint.
                Dear Customer,

                Thanks for connecting with us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to submit the complete concern along with the necessary details for further assistance. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

                -Anay
                HDFC Bank Customer Assistance
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                  H
                  Harsha123@#$%
                  from Balrampur, Uttar Pradesh
                  Jul 26, 2022
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                  25july 2022 my account deducted 999 rs from my account. So give me back my 999rs in my account immediately
                  HDFC Bank customer support has been notified about the posted complaint.
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                    H
                    Harsha123@#$%
                    from Balrampur, Uttar Pradesh
                    Jul 26, 2022
                    Resolved
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                    Resolved

                    My account is hdfc bank, 25july 2022 in 999rs deducted in my accounts
                    Aug 27, 2022
                    Complaint marked as Resolved 
                    HDFC Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Jul 27, 2022
                    HDFC Bank Customer Care's response
                    Dear Customer,

                    Thanks for connecting with us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to submit the complete concern along with the necessary details for further assistance. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

                    -Anay
                    HDFC Bank Customer Assistance
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                      D
                      Jul 25, 2022
                      Resolved
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                      Resolved

                      Address: GURGAON

                      This complaint is regarding the taking away of the locker room/master key home by an employee of the Millenium Tower branch sector 27 Gurgaon of HDFC Bank on 25/7/22 causing inconvenience and trauma to customers wanting to operate the locker, serious lapse. Action needs to be taken and the customer needs to be compensated for failure on the part of the bank to enable the customer to operate the locker.(till 4pm on 25/7/22)
                      Aug 30, 2022
                      Complaint marked as Resolved 
                      HDFC Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Jul 28, 2022
                      HDFC Bank Customer Care's response
                      Dear Customer,

                      We sincerely regret the inconvenience. We have shared your comments with the concerned team and they are looking into the matter. They will revert to you on or before August 02, 2022. We request your patience in the interim.

                      -Anay
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                        M
                        Mukesh2345
                        from Mumbai, Maharashtra
                        Jul 25, 2022
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                        I am Mukesh kumar gupta, my account-[protected] has been blocked without any reason, more over i didn't get any intimation, message, form bank or courier department and form three days asking unblocked the debit card but till now my account has been not activated and they are not even taken any action on this. While you are blocking don't you have any responsibility to intimate the customer or else any message. While opening an account you people address everything from customer. One of the worst service form hdfc bank. Review the issue and resolve as soon as possible
                        HDFC Bank customer support has been notified about the posted complaint.
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                          S
                          Shiva@8295
                          from Ghaziabad, Uttar Pradesh
                          Jul 25, 2022
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                          Dear team
                          I have a credit card(ending with 0950)as well as saving account with your bank in Rajnagar extension Ghaziabad branch. Recently I received my credit card bill dated 22nd July 2022, the bill was amounted to 1180/- for annual fees.

                          I am writing this to dispute an incorrect charge on my bill because, one of the agent of hdfc credit card named Rahul from same branch had issued me credit card by saying it is pre-approved & free of charge and having no annual maintainance But i had been charged rs. 1180/-

                          Kindly resolve the issue as soon as possible.

                          Thanks & Regards
                          Shivam Mishra
                          HDFC Bank customer support has been notified about the posted complaint.
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                            U
                            Jul 25, 2022
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                            Received sms as Alert!HDFC Bank Mandate reference no: HDFCxxxxxxxxxxxx issued to Razorpay software pvt ltd with value Rs. 15000.00 and frequency ADHO is received today for processing.

                            I have not done any forming filling yet. cancel this deduction.
                            HDFC Bank customer support has been notified about the posted complaint.
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                              H
                              Hogoyal
                              Jul 25, 2022
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                              Hi,

                              My HDFC bank upi id have been block last night stating security reason. I am not able to do any payment using phonepe and google pay.
                              Kindly help me with unblocking o[censored]PI id.

                              Thanks,
                              Honey Goyal
                              HDFC Bank customer support has been notified about the posted complaint.
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                                M
                                Meetsingh139
                                from Noida, Uttar Pradesh
                                Jul 24, 2022
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                                Had purchased an iphone through hdfc credit card on 15 June 2021 and opted for 5k cash back scheme(regalia card) on my card. It’s been 1 year and I haven’t received any cashback ever since. Purchased the phone from Shah JI Communication, RAjouri Garden. The Shopkeeper is blaming HDFC bank for this blunder and he is not taking respnsibility. If he is liable to pay please connect with him/me to solve it or else i will be constrained to take legal action against the bank and Shah ji communication.
                                HDFC Bank customer support has been notified about the posted complaint.
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                                  S
                                  SalmanLari
                                  Jul 24, 2022
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                                  Hi,

                                  I just found out that an amount of ₹ 1, 421.73 was deducted from my account as of 8th July 2022.

                                  I understand that this happened because of some International transactions [DC INTL POS TXN MARKUP+ST], which leads me to the date of "International Transaction" on the 10th of May 2022, an amount of ₹ 34, 424.34

                                  What I don't understand is that on 10th May 2022, I was in India and I did no International POS transaction. When I checked the transaction on my HDFC App, it is showing IMMISA IMMIGRATI.

                                  I don't remember anything as such, so kindly provide me an explanation or refund, please.

                                  IFSC Code: HDFC0000284
                                  My Bank Account No.:[protected]

                                  Please reply fast.
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jul 28, 2022
                                  HDFC Bank Customer Care's response
                                  Dear Customer,

                                  We sincerely regret the inconvenience you may have faced. We request you to write to us at https://bit.ly/2Lzhyn3 with your registered mobile number so that we can check and assist you further. Assuring you the best of our services at all times.. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                                  -Anay
                                  HDFC Bank Customer Assistance
                                  Aug 13, 2022
                                  Updated by SalmanLari
                                  I am sorry but I cannot see the reference number mentioned by you. It is showing Protected.

                                  And that is why I couldn't complain in the link given by you
                                  I am sorry but I cannot see the reference number mentioned by you. It is showing Protected.

                                  And that is why I couldn't complaint in the link given by you
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                                    S
                                    Subhendu Kg
                                    Jul 24, 2022
                                    Resolved
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                                    Resolved

                                    Address: Bangalore

                                    I have paid my all the dues and closed my credit card on 11/06/2022, I have NOC also, But still its showing in CIBIL as writtenoff, Please make it closed as soon as possible because its already crossed 30 days.

                                    Credit card number-[protected]
                                    Amount-36500/-
                                    Transaction Date-11/06/2022
                                    Name-Subhendu Kamal Guha
                                    PAN-AWXPG4687J
                                    Aug 26, 2022
                                    Complaint marked as Resolved 
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Jul 26, 2022
                                    HDFC Bank Customer Care's response
                                    Dear Customer,

                                    Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                                    -Varun
                                    HDFC Bank Customer Assistance
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                                      Y
                                      Yagna shri
                                      Jul 24, 2022
                                      Resolved
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                                      Resolved

                                      OFFUS EMI, PRIN NB:08, [protected] (Ref# 09999999980722005713755) of Rs.1685 is being shown in my statement but I am not recollect for which the payment has been done.So, I suspect it's a wrong billing.please do clarify in this regard.
                                      Aug 27, 2022
                                      Complaint marked as Resolved 
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      Jul 25, 2022
                                      HDFC Bank Customer Care's response
                                      Dear Customer,

                                      Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                                      -Anay
                                      HDFC Bank Customer Assistance
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                                        R
                                        Ronit..
                                        Jul 23, 2022
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                                        I have not received my 2000 Rs cashback which was supposed to be credited within 90 days. I purchased an item from hdfc bank credit card emi on 16 April 2022

                                        Bank linked mob no [protected]

                                        Please give further communication details on [protected]@gmail.com
                                        HDFC Bank customer support has been notified about the posted complaint.
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