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HDFC Bank Complaints & Reviews

2.9
Updated: Dec 16, 2025
Complaints 32933
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HDFC Bank reviews & complaints page 148

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M
Mitesh Kuvawala
Feb 18, 2022
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Address: Rander, surat

Worst banking service I ever faced. Rander, Surat branch is dumbes branch in HDFC sector. They lie with customers and try to earn trust and then steal money from account as panelties and charges. I suggest to all people don't open any account in this bank or any of their branches. EVEN APPLICATION IS KIDDY. They first of all cutted 7.5k from my account then after now a days they took 590 INR . Then my friend's account they cutted 570 INR without informing anykind of msg and warning.
HDFC Bank customer support has been notified about the posted complaint.
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    Aswini achary
    Feb 18, 2022
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    Address: HDFC bank katraj pune maharashtra

    Please do this for my Account permanently closed
    HDFC Bank customer support has been notified about the posted complaint.
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      M
      Manas4ux
      from Cuttack, Odisha
      Feb 18, 2022
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      Address: Link Road Cuttack

      Have opened a PPF Account in HDFC Bank Link road branch, Cuttack online. The branch has been automatically opened in Anna Nagar. I also Have not received any document pertaining to this PPF Account.

      When I contact branch; they simply told that we can not do anything.

      Kindly solve the issue

      Manash Ranjan Sahoo
      PPF Ac No.[protected]
      HDFC Bank customer support has been notified about the posted complaint.
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        NACHU VAIDYA
        Feb 18, 2022
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        Address: HDFC Bank Joshi galli, Tasgaon

        I have an account in HDFC BANK, Tasgaon.
        My account has been debited by RS.531
        And I don't know why these charges have been applied, I want my money back.
        Please solve my issue.
        HDFC Bank customer support has been notified about the posted complaint.
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          K
          Kunal Waikar
          from Pune, Maharashtra
          Feb 18, 2022
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          My account got debited on 15.10.2021 & 17.02.2022 (2 times) with INR 531/- reason showing in statement is ACH Return charges - but i dont know the exact reason behind this. I am asking with all possible ways (Twitter, Calls, Emails, Visiting branches) but staff is unable to give me valid reason. - Please give me valid reason or return those charges

          Name on account - Kunal Waikar
          Registered Mobile No - [protected]
          Registered email id - [protected]@gmail.com
          Customer ID[protected]

          Thanks & Regards
          Kunal Waikar
          +2 photos
          HDFC Bank customer support has been notified about the posted complaint.
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            K
            Kashifkhank
            from Noida, Uttar Pradesh
            Feb 17, 2022
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            I have applied for a personal loan 15 days ago.
            I got approval but amount did not disbursed yet.
            My approved loan number is[protected].
            Please do the needful as soon as possible.
            HDFC Bank customer support has been notified about the posted complaint.
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              A
              Abhishek Kumar Narwar
              Feb 17, 2022
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              Resolved

              The hdfc bank has put a hold on my funds of rupees 678.69 as mi revenue hold through gefu, ac number is
              Account number: [protected]
              Ifsc: hdfc0001592
              branch: noida sec-18
              The customer service is not able to give any info on this.
              First of all it's hard to reach customer service because it takes a alot of time and the ivr options are very difficult and tricky to navigate, after all the effort the customer service is not helpful
              +1 photos
              Mar 6, 2022
              Complaint marked as Resolved 
              Issue resolved
              HDFC Bank customer support has been notified about the posted complaint.
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                R
                R.P. Dubey
                from jabalpur, Madhya Pradesh
                Feb 17, 2022
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                Address: Jabalpur (M.P.)

                We have taken two policies from HDFC life but HDFC life is not given me benefits and doing Fraud with me so now i request pls do the needful action against HDFC life and give my benefits
                HDFC Bank customer support has been notified about the posted complaint.
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                  S
                  sidharths08
                  from Karnal, Haryana
                  Feb 17, 2022
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                  Claim of ACCIDENTAL LIFE INSURANCE policy on credit card

                  Address: +91-8860717660 / +91-7015074380

                  My father Dr. Ravi Kumar was a customer of HDFC bank and had an HDFC Regalia credit card with a limit of above 10 lac.

                  While selling this card, HDFC bank had told my father that this came with an add-on road and air accidental life insurance. In order to prove to my father that they weren't making things up, they shared this link with him -

                  https://v1.hdfcbank.com/htdocs/common/insurance-credit-card/index.htm?bid=2&chl=...br...
                  +2 photos
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                  A
                  ashwanijain1972
                  from Delhi, Delhi
                  Feb 16, 2022
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                  Address: HDFC Fast tag team

                  There is fast tag (issued by HDFC bank) for vehicle registration number (DL2FGJ0004) which belongs to some other person however it has been wrongly tagged with my mobile number ([protected]), while I have requested for any fast tag from any bank (or HDFC Bank)

                  This could be due to below reasons:
                  a) Someone has wrongly registered my mobile number against his / her fast tag.
                  b) May be due to Typo error at bank or fast tag team end.

                  Due to this, I am almost daily receiving the messages (sms) about amount deduction or Over speeding or Challans etc. However I am not owning any fast tag from any of the bank and also this vehicle registration does not belong to me.

                  I have written email on different email shared by HDFC Bank ([protected]@1pay.in, fasttag.[protected]@1pay.in, [protected]@hdfcbank.com), however even after repeated email, i haven't got any update / correction done at their end.

                  I would request you to please correct the mobile number or deregister my mobile number from this fast tag asap.

                  Once these corrections are done, please update me asap.
                  HDFC Bank customer support has been notified about the posted complaint.
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                    D
                    Danish Muneeb
                    Feb 16, 2022
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                    Address: HDFC BANK

                    Its been the second time the HDFC bank hold my money in gefu hold. I have a consumer loan from HDFC bank for my phone and I am paying it without fail for the last so many months. Last time bank hold 3000 rupees as Gefu hold. Then again last night bank hold 6500 rupees as the Gefu Hold and 2123 rupees for the consumer loan. They even hold the amount of the loan which I have been paying for more than a year. I asked one of their employee in HDFC BANK Safdurjung Branch to help me out but he asked for inappropriate favours which I am not willing to mention here.
                    Kindly look into the matter as soon as possible. Its hard earn money during this pandemic and still the bank cut off and hold the money which I will be using for my family. I am really looking forward to remove those funds and be a part of HDFC family.
                    HDFC Bank customer support has been notified about the posted complaint.
                    Feb 16, 2022
                    Updated by Danish Muneeb
                    I would like to put up a screenshot for the hold amount.

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                      Danish Muneeb
                      Feb 16, 2022
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                      Address: HDFC BANK Safdurjung Branch

                      Its been the second time the HDFC bank hold my money in gefu hold. I have a consumer loan from HDFC bank for my phone and I am paying it without fail for the last so many months. Last time bank hold 3000 rupees as Gefu hold. Then again last night bank hold 6500 rupees as the Gefu Hold and 2123 rupees for the consumer loan. They even hold the amount of the loan which I have been paying for more than a year. I asked one of their employee in HDFC BANK Safdurjung Branch to help me out but he asked for inappropriate favours which I am not willing to mention here.
                      Kindly look into the matter as soon as possible. Its hard earn money during this pandemic and still the bank cut off and hold the money which i will be using for my family.
                      HDFC Bank customer support has been notified about the posted complaint.
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                        S
                        Suryashekhar Das
                        from Kolkata, West Bengal
                        Feb 15, 2022
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                        Resolved

                        Address: India

                        Good Morning Team,
                        I wanted to reach out regarding my recent refund transaction which was not credited to my HDFC Account.

                        Team, Firstly I want to first give you a full clarity on the situation so you can get a complete overview.

                        I purchased a product from Amazon, Worth Rs 41, 490/- which was later returned to Amazon and the amount was refunded according to Amazon.
                        Amazon has now provided me with a Refund Reference Number[protected] and Amazon claims the refund has been made from their end.

                        Since then, I have consistently tried reaching out to HDFC Bank as the amount has not been credited to my Bank Account and HDFC Bank has failed to resolve my issue as of today (15th February, 2022).

                        Previously I reached out to HDFC's social media team via Twitter where I was given a complaint ID - TW[protected]. Today HDFC bank has responded to me over email with a response which says 35 days (Until March 25, 2022) will be required to resolve the issue.

                        Team, I again want to re-iterate, I do not know what is going on with my money and I needs my amount credited to my account on an immediate basis. Please look into this issue and resolve it within 72 hours of time.

                        Here are some details HDFC Customer care has informed me to share :

                        1. Last 4 digits of your Account, Debit card Or Credit card used for making transaction - My Card was not used for making the transaction, UPI was used. But Nonetheless, Last 4 digits are 7490

                        2. Transaction Date and Amount - I made the transaction on 1st February 2022, And Amazon informed me they have refunded on 11th February

                        3. Date and Amount refunded by the Merchant - 11th February, 2022

                        4. Mode of refund (NEFT/IMPS/UPI etc.) used by the Merchant - UPI, I made the payment to Amazon through BHIM UPI linked to my HDFC Bank Account.

                        5. Refund reference number provided by Amazon[protected]

                        6. Amazon has also provided me with more information, attaching it below : Processor Trace IdlsTcfjSWkYOvUtEvlYiV
                        Transaction IdlsTcfjSWkYOvUtEvlYiV
                        Refund Reference[protected]

                        6. Total Amount : Rs 41, 490.00

                        Team, Please consider this matter urgent. HDFC Customer care was not able to help me in any shape until today. I am expecting a quick resolution on the same.
                        Feb 16, 2022
                        Complaint marked as Resolved 
                        Issue has been resolved.
                        HDFC Bank customer support has been notified about the posted complaint.
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                          Arpitha D.S
                          from Valavanur, Tamil Nadu
                          Feb 15, 2022
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                          I have purchased iPhone 12 on reliance digital online and invoice also showing it had converted as EMI but HDFC is keep on putting interest charge and saying that we didn’t get confirmation from merchant side.I have reported this issue on 16th Jan 2022 but still issue is not resolved and no body is giving me the solution simply putting interest charge.I have sent an invoice details also there it is mentioned that EMI but no solution.please help
                          Me to resolve the issue
                          HDFC Bank customer support has been notified about the posted complaint.
                          Feb 21, 2022
                          Updated by Arpitha D.S
                          Still issue is not resolved
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                            H
                            Hemanth_Reddy_19
                            from Bengaluru, Karnataka
                            Feb 15, 2022
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                            Account Blocked/Hold

                            I have Applied for a Loan, When Customer Executive reach out my Mailing location for address verification but i have requested him to change the Address Verification to my Home/Permanent location where i have moved to My Home town due to COVID restrictions, He said Yes. but after that I didn't get a call from Him or Bank. After 2-3 months i get to know that My Account got Blocked/Frozen due to NEGATIVE CPV and i get to know that the Customer...
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                            ajulietmary
                            Feb 15, 2022
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                            There has been No response to the hard copies of the claim and POD details sent for policy no CP000053.Since January 13th, 2022 there has been exchange of mails regarding this .However since Jan 31st there has been no communication from HDFC life regarding the receipt of the claim documents and the hard copies of the POD sent through courier.

                            Please update the status of the claim raised for Policy number CP000053 .
                            HDFC Bank customer support has been notified about the posted complaint.
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                              S
                              suresh chaturvedi 2580
                              Feb 14, 2022
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                              Alert!HDFC Bank Mandate reference no: HDFC[protected] issued to AVANSE FINANCIAL SERVICES LTD with value Rs. 99999.00 and frequency MNTH is received today for processing.
                              HDFC Bank customer support has been notified about the posted complaint.
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                                venkat0655
                                Feb 14, 2022
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                                Dear sir,
                                I have opened a PPF account on Feb 5th, 2022 by net banking. When I was filling out the format bank does not give me an option for the PPF account branch.
                                After opening the PPF account I got the Anna Nagar Chennai branch.
                                Please transfer this account to the Botanical garden branch, Hyderabad.
                                PPF Account No : [protected]
                                Customer id: [68729385]
                                HDFC Bank customer support has been notified about the posted complaint.
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                                  sai5634
                                  from Bengaluru, Karnataka
                                  Feb 14, 2022
                                  Resolved
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                                  Resolved

                                  Address: Karnataka

                                  I had applied for a credit card on 27th Jan 2022 via a phone call from the Bank executive. Upon completing the application, I was told that I'd be receiving the card in 3-4 days. Today it's the 14th Feb, and I still have no confirmation sms/email. I should have received an sms/email stating the application number and the form number.

                                  Now when I try to track my application status on https://leads.hdfcbank.com/applications/webforms/apply/cc_track_revamp/index.asp... it says, "No records found."

                                  I've tried calling customer care and after speaking to the phone bankers, they either tell me that there are no records, or they say that a final draft is prepared and ask me to wait till Monday, 21st Feb 2022.

                                  I expect the issue to be resolved at the earliest and the credit card to reach by 21st as I've been informed.

                                  Application reference no. 22B[protected]S2
                                  Mar 9, 2022
                                  Complaint marked as Resolved 
                                  HDFC Bank customer support has been notified about the posted complaint.
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                                    Shaik AKHIL 9515
                                    from Mumbai, Maharashtra
                                    Feb 14, 2022
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                                    Address: 81, Njsnsisj

                                    Hey i withdraw my amount of 1750 from my Bharatpe merchant account on 11feb it is settled to my hdfc bank account ending with 1089.
                                    The amount is successfully credited to my hdfc account from their side .this UTR no[protected]. Please check and credit the amount of 1750 to my hdfc bank account. My mobile number is [protected]. Even after so many efforts to call hdfc no response from bank very irresponsible bank.
                                    +2 photos
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