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HDFC Bank Complaints & Reviews

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Updated: Jun 7, 2026
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G
gauravsahni
Dec 13, 2012
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Address: Delhi

I am holding the HDFC bank account for more than 5 years
Whenever I request for a new cheque book / debit card etc, the officials of HDFC don't dispatch the same at my mailing address via courier. Rather they call me to collect the same from the HDFC branch (Rohini Sector 9, i.e. my home branch) which is very far off from my home. And is not possible for me to visit the branch every time to collect my cheque book etc.

Even after repeated reminders and escalating the matter to the senior management (Mr Aditya Puri), then also I am not getting a valid / exact reason for this nuisance, they are just harassing me and giving me some claptrap reason which is updated in their system as “POLICY REASON” (which none of the customer service person is able to understand).

I have not received the perfect solution of this problem. This shows
a) The kind of systems which HDFC is using ?
b) Care-Free attitude of the executives
c) Even the senior management persons are least bothered about the problem(s) / concerns of the consumer ?

I am not going to recommend anybody for the services of HDFC

Regards
Gaurav Sahni
Dear Mr. Sahni,

We regret to note the feeling of dissatisfaction you have been left with during the course of your recent interaction with us.We confirm that your issue has been forwarded to the concerned team and will get back to to you with amicable resolution on your e-mail

Regards,
HDFC Bank Customer Care
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    A
    avikpoddar
    from Hyderabad, Telangana
    Dec 12, 2012
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    Address: Hyderabad, Andhra Pradesh

    Hi,

    I have made a purchase of Rs . 6750 from AVENT TECHNOLOGIES , Aditya Enclave , Hyderabad .
    The purchased item is a Samsung Galaxy Y Duos Lite . The Sales person clearly mentioned of Samsung HDFC collaboration on 0% EMI which I already know of because CROMA also providing the same policy.

    But the matter of disgust is the ammount has been deducted at a single go.

    The invoice clearly mentions TENURE of 6 MONTHS.

    I want clarification on this. This is clearly cheating. I have attached the Invoice Copy.
    The customer service is worthless and they misbehaved with me, disconnected the phone thrice.
    Dear Customer,

    We assure you that we are earnest to resolve the queries raised by you. In this regard, we wish to inform you that we are unable to retrieve your card details, basis the information provided by you. Hence, you may write in to us at [protected]@hdfcbank.com with details on your card account and ref id TTU[protected] to enable us to assist you further. The ref ID helps us track your email and expedite the resolution process. Hence, you are requested to quote the same in the subject line of your email. Assuring you of our best attention at all times.

    Regards,
    HDFC Bank Customer Care
    Finally, got a solution !!
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      K
      kksj
      from Hyderabad, Telangana
      Dec 12, 2012
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      Address: New Delhi, Delhi

      complaint about SUDEEP CHOPRA (Manager of CVM) Vikaspuri Buddela..sudeep chopra dont have manners to tok with womens..he abuses us v badly and shout on us..he leaves us from office around 8.30 and 9 pm in night.he is so aggressive..he harrases womens and abuses us v badly.hum sare sudeep se bhut jayada pareshaan hai aap pls hamara manager change karva dijiye.vo hume galiya dete hai aur bhut jayada galat bolte hai.hum bhut jayada pareshaan hai.pls hamari help kare.unke against actin le..
      Aug 13, 2020
      Complaint marked as Resolved 
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        S
        starhelp
        from Noida, Uttar Pradesh
        Dec 11, 2012
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        Address: North 24 Parganas, West Bengal

        Two person having employee code R17803 and A23533 were. Working in hbl global pvt ltd with fake graduation. certificate in kolkata glinder house. so please verify. it
        Aug 13, 2020
        Complaint marked as Resolved 
        Yet no response
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          S
          Sandeep Singh
          from Gurgaon, Haryana
          Dec 10, 2012
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          Address: Lucknow, Uttar Pradesh

          Police refund done on 30/11/2012
          balance units 1516.59
          Amount received Rs.111971.21
          Where as NAV on 30/11/2012 was Rs 84.15
          the payment should be Rs 127621.04
          Rs one lack twenty seven thousand six hundred and twenty one
          Why a short fall of about sixteen thousand .

          also no statement given for deductions.
          Out of 2500/- per month premium 1500/- deducted as charges plus taxes.
          Which is abnormaly high.

          Policy taken by my wife.
          Sales people visit my house and sweet talk my wife ( a home maker) into investing in an investment plan in which 2500/- is to be deposited per month. Of the 2500 only 1000 is invested and 1500 plus taxes are deducted as charges by the company the charges contineu to be deducted from the principle amount even after the policy has been stopped.
          HDFC LIFE is the biggest fraud company of this country. The have employed executives who visit door to door and look for gullible people like house wife's for making money.
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            A
            aasatvinay
            from Patuli, West Bengal
            Dec 10, 2012
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            Address: North 24 Parganas, West Bengal

            My Mobile number is [protected] and my name is AC AASAT.THE TRANSACTION DATE FOR THE DISPUTES ARE AS FOLLOWS
            25.08.2012 ENTROPAY UK 1090.11
            26.08.2012 ENTROPAY UK 6904.75
            23.08.2012 ZIP CASH 4800
            28.08.2012 ZIP CASH 4800
            30.08.2012 TANDEX IT 834
            30.08.2012 PAYTM MOBILE SOLUTION 4500
            03.09.2012 TANDEX IT 1666.20

            I have write a email , drop letter to them several time for the above mention fake transactions. But they reply with their usual words which i think they memorized ie the transaction is via secure pin.
            But they have changed my email address and mobile number without my request and even after changing these details , they didn;t feel it as important to write a letter or email to us regarding that changes.
            I didn't make any above transaction and nor any one related to me. It is made by someone else and hdfc bank didn't identify the scammer. AS the email address which changed and mobile number are enough to identify them. Whenever i write to them they make a call and ask to wait for 42 days. HDFC bank take more then 2 months but the result is nothing.

            SO please help me to get rid from such fake transactions.I didn't make any online TRANSACTION FROM MY CREDIT CARD, you can check our records except for some ticket reservation.moreover i didnt get delivery of any items purchased from above transactions. SO i feel it is easy to identify the scammers by requesting the delivery address or other account via above website.but thye are useless in these case. So i come to know that HDFC BANK IS SCAMMER FRIENDLY, THEY ARE HELPLESS AND NOT WANT TO MAKE JUSTICE WITH THEIR CUSTOMERS.
            SO I REQUEST HERE TO GET RID FROM SUCH FAKE TRANSACTIONS AS I AM UNABLE TO PAY SUCH A HUGE AMOUNT FOR A FAKE TRANSACTION
            Aug 13, 2020
            Complaint marked as Resolved 
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              D
              djomukh
              from Thanesar, Haryana
              Dec 8, 2012
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              Address: Howrah, West Bengal

              Dear Sir,
              I am writing this note with reference to HDFC LIFE INSURANCE policy number 15225235.
              Following are the abbe-rations noticed in the policy:

              (a) Agents Mr Kunthal Mukherjee and Somnath Mukherjee had visited my residence for life insurance policy of my father aged over 70 years. However policy was issued in name of his son D Mukherjee.

              (b) Proposal form has no signature of D Mukherjee and the signatures have been scanned and copied from PAN card of the individual without any consent.

              (c) Personal details of D Mukherjee as in the proposal form are completely wrong.


              (d) The complete proposal has been based on a false note with fudging of signatures against any will of D Mukherjee.

              Under these circumstances it is requested that the entire amount be refunded back to the undersigned along with the loss in interest suffered. Details can be verified from the individual at the given numbers

              Contact Numbers - Mobile - [protected]/ [protected]



              Thanking you and expecting an early resolution of the issue.

              With warm regards and best wishes

              Yours Sincerely

              --
              Debjyoti Mukherjee
              Aug 13, 2020
              Complaint marked as Resolved 
              Dear Mr Mukherjee,


              We value your interest in hdfc life and we apologise for the inconvenience caused.

              Your concerns are registered with the grievance team for investigation under complaint no. [protected].

              We will get back to you with a resolution within 14 days.

              Assuring you the best of our services always.

              Regards
              HDFC Life
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                M
                MANEWALIA
                from Bhanjanagar, Odisha
                Dec 8, 2012
                Resolved
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                Address: Ludhiana, Punjab

                Sir
                please sir help me.HDFC INSURANCE KI POLICY NO[protected]
                This policy opened 12/12/2010
                Yearly premium amount 15000/-
                Total deposit amount 30000/-
                Next due date 14/12/12 hai

                Sir is policy ke bare main hdfc ne abb take koi fund ki jankari nahi di
                Or branch main contact karne parbee batcheet nahi kiya.

                PLEASE SIR TOTAL AMOUNT WITH FULL BANIFIT RETURN BACK KARNE MAIN HELP KARE

                Thanks
                Mobile no.[protected]
                Email.ID-major.[protected]@gmail.com
                Aug 13, 2020
                Complaint marked as Resolved 
                YES, I AM COMPLAINT AGAINST HDFC INSURANCE COMPANY
                Sir Mere Saath Bhi Birla Sunlife walo ne fraud kiya lekin Mujhe Insurance solution Department se madad mili to mera paisa abhi wapis aane laga hai aap bhi Insurance solution Department me complaint karo
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                  R
                  Rajesh 3011
                  from Nagpur, Maharashtra
                  Dec 7, 2012
                  Resolved
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                  Resolved

                  Address: Uttar Pradesh

                  Dear Sir,
                  I am Your costumes from 2006,
                  My Account No Is -
                  Account No : [protected]
                  Branch - Civil lince .
                  127-KANPUR-CIVIL LINES-UTTAR PRADESH
                  KRISHNA TOWER, 15/63 CIVIL LINES,
                  KANPUR

                  On Year 2009 July , I am physical contact to HDFC Bank -CIVIL LINES branch for FD .
                  branch Receptionist send to me To Mr. Surabh (mo.no.[protected]as per bank he is Relation manager for my account ) . I inform to Mr. surabh that I am interested to make FD For 5 lacks.
                  He told me he is deposit 3 lack to FD (rate of interest 8.5% ) & 2 lack other Scheme of your bank that not show in account but it is HDFC Scheme.( rate of inters 12 % year ). But he is invest my money to HDFC Life Insurance plan ( wrongly take my sing on papers ). & Kept Document so that I am not aware about policy ( pl check correspondence address of policy is your branch How is possible like big Bank without Address proof Policy made by HDFC Life ). on faith of HDFC Bank Not Come my mind some thing going wrong with me . whenever I contact Mr. Sasurbh , he ensure me don’t worry your money is safe. But on 2012 ,I want to withdrawn my money then he disclosed me your money is invested to HDFC Life plan (Policy No.[protected] & As per plan Now Surrender Value is 4.5 lack.( I am pay 6 lackh.
                  then I contact your HDFC Life Office Then came to my knowledge of fraud of HDFC manager .
                  I am trying to regular contact to Mr. Saurabh but he not pick up my phone

                  pl. do need full For refund My Money on My account .



                  Regards
                  Rajesh Pawar .
                  Account No : [protected]
                  Contect NO – [protected]
                  correspondace is below
                  On Fri, 12/7/12, Rajesh pawar <[protected]@yahoo.com> wrote:


                  From: Rajesh pawar <[protected]@yahoo.com>
                  Subject: Re: Fw: Cheated by your manger Mr. Saurabh PNO[protected]MS
                  To: "hdfc" <[protected]@hdfcbank.com>, [protected]@hdfcbank.com, [protected]@hdfcbank.com, [protected]@hdfcbank.com, [protected]@hdfclife.com, manoj.[protected]@hdfcbank.com
                  Date: Friday, December 7, 2012, 6:00 PM


                  Dear HDFC Life ,
                  I Am NOT Agree with Your Rrply.
                  due to
                  Pl read My Mail Again(.November 27, 2012 )(As trails)
                  that clearly mention The correspondes Address mention in you policy not my.
                  if you have any document related this show me .
                  second.
                  I am Not received Your policy document so how I am responsible .
                  3rD
                  I Am going to HDFC Bank For FD your employ( Mr. Saurbh ) cheated me & wrongly sing on Document ( according to him he filling form for FD form Not insurance ).
                  4 th
                  Due to Direct Debit . I think money transfer to my account as FD.

                  If You not return my Amount (6 lackh). So I Am Going to Police / court for fords case(FIR ) against Mr. Surabh , /HDFC Bank & HDFC Life .
                  Note= All above & More detail Already given to you when your representative call me on 07/12/2012


                  Regards
                  Rajesh Pawar
                  [protected]

                  Dear Mr. Rajesh Pawar,


                  We refer to your email dated November 27, 2012 requesting for cancellation of the aforesaid policy.



                  On conducting an internal assessment of your complaint, we have concluded that all the features and details of this plan were explained to you at the time of taking the policy. Hence, we are unable to treat it as a missale.



                  We would like to inform you that the policy document provided to you contains a copy of all the documents signed by the policy holder giving us the consent to issue the policy. The features of the policy are also explained in detail in the policy document.



                  Policy related communications such as Premium Notices/ Bonus Letters etc. have been sent to you at your correspondence address.



                  Further, we have also received your renewal premiums towards the aforesaid policy. Based on the above facts and findings, we are unable to treat this as missale.



                  As we have not received your cancellation request within the 15 days free-look period, we wish to inform you that we are unable to process a refund of premiums paid towards this policy. Further, the above stated provision is also mentioned under ‘Option to Return/withdraw’/’Cancellation in the Free Look Period’ section of your policy document.



                  We assure you that the above resolution has been provided after due consideration of all facts and findings.



                  However, insurance is a long-term contract and it is mutually advisable to continue the policy till the end of term to reap the full benefits of the plan.



                  We also like to inform you that we can reinstate policy no. 13034588. Hence, we request you to pay the amount as mentioned below at any nearest HDFC Life branch.

                  Details
                  Amount (`)

                  Outstanding Premium
                  203100/-

                  Revival Charge
                  281/-

                  Interest
                  8400/-

                  TOTAL
                  211781/-





                  This revival quote break up is valid for a period of 15 days from today’s date December 7, 2012

                  If you pay the outstanding premium online or opt for a Direct Debit mode for paying your future premiums then the revival charge of Rs. 281/- will be waived off. Please find attached the Direct Debit Mandate which you may submit alongwith your written revival request. Kindly visit our website www.hdfclife.com to know the process for online payment and our branch addresses across India.

                  Assuring you the best of our services.


                  Warm Regards,

                  WanderleeSequeira
                  Customer Service Department

                  HDFC Standard Life Insurance Company Limited

                  --- On Thu, 12/6/12, Rajesh pawar <[protected]@yahoo.com> wrote:



                  From: Rajesh pawar <[protected]@yahoo.com>
                  Subject: Fw: Cheated by your manger Mr. Saurabh PNO[protected]MS
                  To: "hdfc" <[protected]@hdfcbank.com>, [protected]@hdfcbank.com, [protected]@hdfcbank.com, [protected]@hdfcbank.com, [protected]@hdfclife.com, manoj.[protected]@hdfcbank.com
                  Date: Thursday, December 6, 2012, 3:24 PM


                  Dear All ,
                  As Trails Mails with in four day you reply me but Till Date no Reply From Your side .
                  kindly do needful to return My money ASAP & Take Action Against Mr. Surabh to Avoid Further Cheating with customer .

                  Regards
                  Rajesh Pawar
                  [protected]


                  From: [protected]@hdfclife.com <[protected]@hdfclife.com>
                  Subject: 'HDFCSL=888-760' Policy Nos. 13034588
                  To: "[protected]@yahoo.com" <[protected]@yahoo.com>
                  Date: Thursday, November 29, 2012, 6:44 PM



                  Dear Mr. Pawar,

                  Thank you for writing to us.

                  We confirm that your complaint has been registered by us under Complaint No. [protected] and is being handled by our Customer Relations Representative, Ms. Wanderlee Sequeira.

                  We will reply to you with a resolution within 14 days.

                  In case you do not hear from us within 14 days, you may escalate your concern as per the escalation matrix provided in the Grievance Redressal Guidelines, available on our website www.hdfclife.com in the Customer Service Section.


                  We may need to contact you for any clarification during the course of our investigation. Hence, we request you to update us with your latest contact details. You can get in touch with us through any of the contact points mentioned in the footnote.


                  Assuring you the best of our services,


                  Yours sincerely,

                  For HDFC Standard Life Insurance Company Limited

                  Customer Relations Department


                  --- On Tue, 11/27/12, [protected]@hdfcbank.com <[protected]@hdfcbank.com> wrote:


                  From: [protected]@hdfcbank.com <[protected]@hdfcbank.com>
                  Subject: Cheated by your manger Mr. Saurabh PNO[protected]MS
                  To: [protected]@yahoo.com
                  Date: Tuesday, November 27, 2012, 5:00 PM


                  Dear Mr. Pawar:

                  Thank you for giving us an opportunity to address your concerns.

                  We acknowledge receipt of your below email received at the office of the Principal Nodal Officer, Mr. Ratan Kumar Kesh.

                  Your concerns have been highlighted to the respective unit. We shall reply with the status within 4 working days. We appreciate your co-operation and patience in the interim.

                  Reference number for your complaint is PNO[protected]MS. Should you have any further concerns on the same issue, kindly write back to us using this same email ID and reference number.

                  We assure you of our best services.

                  Warm Regards,
                  Robin S.
                  Customer Service Manager (Office of the Principal Nodal Officer)
                  HDFC Bank Ltd. C Wing, Trade World, 11th Floor, Kamala Mills Compound, Senapati Bapat Marg, Lower Parel, Mumbai 400013.


                  From: Rajesh pawar <[protected]@yahoo.com>
                  To: manoj.[protected]@hdfcbank.com, [protected]@hdfcbank.com, grievance.[protected]@hdfcbank.com
                  Cc: rajesh pawar <[protected]@yahoo.com>
                  Date: 11/27/2012 01:23 PM
                  Subject: Cheated by your manger Mr. Saurabh PNO[protected]MS

                  [protected][protected][protected][protected]


                  Dear Sir,
                  I am Your costumes from 2006,
                  My Account No Is -
                  Account No : [protected]
                  Branch - Civil lince .
                  127-KANPUR-CIVIL LINES-UTTAR PRADESH
                  KRISHNA TOWER, 15/63 CIVIL LINES,
                  KANPUR

                  On Year 2009 July , I am physical contact to your -CIVIL LINES branch for FD .
                  Your branch Receptionist send to me To Mr. Surabh (mo.no.[protected]as per bank he is Relation manager for my account ) . I inform to Mr. surabh that I am interested to make FD For 5 lacks.
                  He told me he is deposit 3 lack to FD (rate of interest 8.5% ) & 2 lack other Scheme of your bank that not show in account but it is HDFC Scheme.( rate of inters 12 % year ). But he is invest my money to Your sister concern HDFC Life Insurance plan . & Kept Document so that I am not aware about policy ( pl check correspondence address of policy is your branch How is possible like big Bank without Address proof Policy made by HDFC Life ). on faith of HDFC Bank Not Come my mind some thing going wrong with me . whenever I contact Mr. Sasurbh , he ensure me don’t worry your money is safe. But on 2012 ,I want to withdrawn my money then he disclosed me your money is invested to HDFC Life plan (Policy No.[protected] & As per plan Now Surrender Value is 4.5 lack.( I am pay 6 lackh.
                  then I contact your HDFC Life Office Then came to my knowledge of fraud of your manager .
                  I am trying to regular contact to Mr. Saurabh but he not pick up my phone

                  pl. do need full For refund My Money on My account .
                  ASAP other wise I am going to consumer court & Bank Lockpal ( RBI ) For the Same .


                  Regards
                  Rajesh Pawar .
                  Account No : [protected]
                  Contect NO – [protected]



                  Know more about us on www.hdfcbank.com. Connect with us on Facebook at www.facebook.com/hdfcbank
                  ____________________________________________

                  Disclaimer:
                  "The information contained herein (including any accompanying documents) is confidential and is intended solely for the addressee(s). If you have erroneously received this message, please immediately delete it and notify the sender. Also, if you are not the intended recipient, you are hereby notified that any disclosure, copying, distribution or taking any action in reliance on the contents of this message or any accompanying document is strictly prohibited and is unlawful. The organization is not responsible for any damage caused by a virus or alteration of the e-mail by a third party or otherwise. The contents of this message may not necessarily represent the views or policies of HDFC Bank Ltd."
                  Aug 13, 2020
                  Complaint marked as Resolved 

                  HDFC Bank — HDfc Bank Cheated me...

                  I have a corporate account with HDFC from Wipro Mumbai at Andheri West, Mumbai.

                  The a/c had balance of Rs. 65022.52/- & has been kept on hold without any intimation for Rs. 64000/- to be paid to Credit card.

                  (Credit Card Number - XXXXXXXXXXXX6798)

                  In last week (Wednesday – 20th May) I had raised the request for settlement of credit card, & HDFC team was processing for the same. Later I called up to Credit card division, they told me that their executive will contact me; hence I was waiting for the call from executive. Today I found Rs. 64964.95/- has been deducted from my account for credit card billing.

                  This has not been informed earlier to me and neither the blocking of my Savings A/C. Now who is responsible for the inconvenience & this is not legal procedure to deducting amount from saving account without intimating customer.
                  Dear Mr Pawar,

                  Under complaint number [protected] and [protected] we have already provided a resolution.

                  We assure you that the resolution has been provided after due consideration of all facts and findings.

                  Regards
                  HDFC Life
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                    M
                    manish_joshi
                    from Mumbai, Maharashtra
                    Dec 7, 2012
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                    Address: Gurgaon, Haryana

                    Hi,

                    • This is Manish Kumar Joshi, HDFC bank card user . I have been using card from HDFC since long time as well as using banking, insurance, loan and card services from HDFC.
                    • I have raised a grievance on 9th Nov-2012 with reference number [protected] and registered the complaint that some un-necessary transaction had happened from my bank card which I never did.
                    • I was travelling on 9th and at mid night I received a SMS that payment of Rs.500 was made by me to “CPDNETHELP.COM “ which I never did same I informed on call as well.
                    • I changed my online transaction password on 9th Nov itself and this is completely used my me only.
                    • I received my statement and sent a dispute form at HDFC bank's Chennai address but till date no revert received . On a good faith I made the payment to avoid the LPC and other charges . on 6th december I have again received the SMS that amount of Rs.660 has been deducted to same merchant on 6th dec 12 at 4:52 PM.
                    • I called at call center and asked to block my card which they did and they informed me that the previous all transactions are done my me hence I am liable to pay.They are even not bothered to confirm me how this transaction was done.
                    • I have checked in google and found that this fraud is being done by HDFC and CUPBILL info and cheating lots of customers.
                    • I again claim that the following transactions not done by me and not at all going to make payment .i am holding future payments till I get the resolution . Even after my complaints earlier the unnecessary transactions done from my card by HDFC bank.
                    • I requested to give me the proof that these transaction done by me, if the receipts signed by me or the products purchased by me but not received any answer.
                    . Now they are claiming that these transactions are done by me only which i completely deny . I request you to take the further action and ask them to provide the proofs that these transaction done by me. I do the transaction every month for more than 4 K but never raised any dispute in past.
                    But now i am feeling cheated by HDFC , they even don't have the security checks on online transaction which is voilence of RBI's guidlines.
                    I wants HDFC to reverse the unneccesasy amount charge to me and ensure that in future without my concent there would be no transaction from my card.

                    The following transactions not done by me but are charged to me,

                    Transaction Dated Details Amount
                    6-Nov cpdnethelp.com[protected] 660
                    6-Nov cpdnethelp.com[protected] 51
                    9-Nov cpdnethelp.com[protected] 500
                    6-Dec cpdnethelp.com[protected] 660




                    Manish Kumar Joshi
                    [protected]
                    [protected]
                    registered E-mail ID : [protected]@yahoo.co.in
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                      D
                      dpnawal
                      from Mumbai, Maharashtra
                      Dec 7, 2012
                      Resolved
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                      Resolved

                      Address: Pune, Maharashtra

                      I have HDFC standard life insurance policy No: 11792722 with My Wife name.

                      I am handing her policy online with having properly activated online account. But since last month frequently i am facing problem while found switch.
                      When i really need to carryout fund switch online on same day it is showing me massage that your fund last fund switch is progress. When my policy particular fund is growing up and i am planning to carry out fund switch to progress my fund value it is always showing problem that you fund switch is progress. When i called to customer care executive they smart people telling me procedure of two days after you can able to carryout fund switch.
                      My question to HDFC is:

                      1. Why frequently your online service is down?

                      2.Why customer not able to carryout fund switch when market performing well on that day?

                      3.Who will bear loss i am not able to carryout fund switch?

                      4. Why should frequently i bear loss for your system problem?
                      Aug 13, 2020
                      Complaint marked as Resolved 
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                        S
                        santhoshmars2
                        from Chennai, Tamil Nadu
                        Dec 7, 2012
                        Resolved
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                        Resolved

                        Address: Chennai, Tamil Nadu

                        I have provided with HDFC Bank salary account by my employer. Once a call came from HDFC and they explained about platinum debit card and its rate is Rs.500. They said they will give cash back 1 rupee for every hundred rupee purchase. I have purchased about 60 thousand by using that card. But still i didn't receive a single paise cashback.
                        I asked in the branch, they said to call phone banking. I called phone banking. It is totally automated voice process. There is no option for selecting debit card cashback.HDFC bacnk is a FRAUD, cheating the customers by charging unwantedly.

                        Please don't buy those cards and getting fool.
                        Aug 13, 2020
                        Complaint marked as Resolved 
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                          shrivastava.harsh24
                          from Bhopal, Madhya Pradesh
                          Dec 7, 2012
                          Resolved
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                          Resolved

                          Address: Madhya Pradesh

                          Dear Mr. Kirubahar
                          Customer Service Officer

                          As you mentioned me a mail regarding i am not have any type of eligibility for gold credit card and your bank decides to provide any kind of policy please provide me my documents provided to your bank for credit card.as i m submitted each n every thing your sales person demanded to me else you can told me i m not suitable for your credit rating so i want my each signed documents returned to me. either you can see what i have to do and kindly look on consumer forums desk also cos if your team don't know the procedure to accept any kind of application they don't have rights to undertake any documents from anyone i am submitted twice DECLARATION demanding in HDFC banks mail but you said i am not fit for your credit rating so decline.that is absolutely wrong...
                          i am providing you 3 numbers here mentioned with name they took documents from my side i need my documents back with in 10 working days

                          1.Ajay [protected] He is from bhopal
                          2.Neeraj [protected] He is from indore
                          3.Farida [protected] She is from pune







                          On Mon, Dec 3, 2012 at 7:51 PM, HDFC Bank Credit Cards Support <customerservices.[protected]@hdfcbank.com> wrote:
                          Dear Mr. Shrivastava,

                          Thank you for writing to us.

                          This is with reference to Application Reference Number [protected]WA.

                          We wish to inform you that your application has been considered in line with the bank's internal credit policy (which is based on a combination of financial and related criteria and/or statistically determined scores to assess credit eligibility) and operating/credit processes (which include a combination of verifications, credit bureau reports and document verifications). We regret to inform you that we are unable to approve your application as it does not meet the above mentioned internal criteria of the bank.

                          Please be assured that our inability to approve the credit card application does not reflect in anyway on your credit standing or your financial stability.

                          Kindly note the query reference number for this e-mail: [protected].

                          Incase you seek further assistance or clarification, please feel free to contact our Customer Service Executives at any of our 24 hour Call Center telephone numbers mentioned in the below URL.

                          http://www.hdfcbank.com/personal/find-your-nearest/find-credit-card-helpline-num...

                          Assuring you of our best service at all times.

                          Regards,

                          Kirubahar
                          Customer Service Officer

                          Disclaimer :

                          The information contained herein (including any accompanying documents) is confidential and is intended solely for the addressee(s). If you have erroneously received this message, please immediately delete it and notify the sender. Also, if you are not the intended recipient, you are hereby notified that any disclosure, copying, distribution or taking any action in reliance on the contents of this message or any accompanying document is strictly prohibited and is unlawful. The organization is not responsible for any damage caused by a virus or alteration of the e-mail by a third party or otherwise . The contents of this message may not necessarily represent the views or policies of HDFC Bank Ltd.



                          Know more about us on www.hdfcbank.com. Connect with us on Facebook at www.facebook.com/hdfcbank
                          ____________________________________________

                          Disclaimer:
                          "The information contained herein (including any accompanying documents) is confidential and is intended solely for the addressee(s). If you have erroneously received this message, please immediately delete it and notify the sender. Also, if you are not the intended recipient, you are hereby notified that any disclosure, copying, distribution or taking any action in reliance on the contents of this message or any accompanying document is strictly prohibited and is unlawful. The organization is not responsible for any damage caused by a virus or alteration of the e-mail by a third party or otherwise. The contents of this message may not necessarily represent the views or policies of HDFC Bank Ltd."



                          --
                          harsh Shrivastava
                          Aug 13, 2020
                          Complaint marked as Resolved 

                          Credit Card — not received my document

                          im ashish manjeet, im leving at ahmedabad. and apply for credit card, but document is not take my home,
                          so as soon as posible contact and take my pan card my cell no [protected]

                          you — Your company my credit card twice

                          My name is Sonya Washingtron and your company charge my credit card twice of amt 19.95 and I do not authorized this payment. I need my refund of amount of 39.98 Right now you have amout of 19.95 going out of my account of amount of 19.95...please cancel this account rignt now and find a way to refund my money back to my credit card.


                          Thank you
                          Sonya Washington
                          and last 4digit 0019
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                            Ravi Kumar Bharat
                            from Pune, Maharashtra
                            Dec 7, 2012
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                            Resolved

                            Address: Khordha, Odisha

                            Sir,

                            I have taken the hdfc credit card and on that card HDFC Standard life insurance has added one policy without my approval,not filled any type of form.
                            kindly look into this matter and take necessary action on that.
                            Aug 13, 2020
                            Complaint marked as Resolved 
                            Happy shopping hours as offered by the contents of the link www.rightshopping.in that comes loaded with all the priority and useful products that are being complemented with free shipping facilities. Enjoy online delivery facilities.
                            Dear Mr. Ravi Kumar Bharat,

                            Please share your policy details, contact number and email address on [protected]@hdfclife.com for us to investigate and serve you better.

                            Regards
                            HDFC Life

                            Non receiving of receipt of premium

                            Sir/madam,
                            i have paid premium amount of rs. 30620/- on 03/06/2016 for policy no. 16594167 ;policy plan-hdfc life classic assurance plus but still not received the receipt. kindly send it in mail-id [protected]@gmail.com as early as possible.
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                              R
                              rasiklal
                              from Pune, Maharashtra
                              Dec 7, 2012
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                              Address: Tamil Nadu

                              On 14th Nov I made an online transfer to a beneficiary in Surat from my act in Chennai.The sum was sent for wedding .After 3 and a half weeks the transfer still hasn't come to correct account .Somehow in spite of correct act no and ifsc code etc it went to Agra Branch, beneficiarys bank is Bank of Baroda.Hdfc bank said it was bob fault to accept.I wrote to hdfc nodal officers, chief nodal officer and to ombudsman but still no solution.Chief nodal wrote back saying the amount was credited to beneficiary already, which my bank manager says is wrong.I believe the fault is Hdfc but they are all so slack, I wonder if I am going to ever get that money back. Bob Agra says they haven't received any formal letter of demand to reverse the entry.
                              I am now fed up.The wedding has passed with a lot of embarrassment.and I,- prey.
                              Be very careful in making any online transfer you may loose out with Hdfc bank.
                              R.Kanjee
                              Aug 13, 2020
                              Complaint marked as Resolved 
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                                S
                                sbnbaroda
                                from Kalol, Gujarat
                                Dec 6, 2012
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                                Address: Vadodara, Gujarat

                                Dear Sir,

                                I am holding Credit card of HDFC bearing No.[protected] since 12years and was having a healthy transaction.
                                I took a jumbo loan of Rs. 1.00 Lacs from them on 10.12.2010 which is to be repaid by 24 months EMI of Rs.4763.58. I was paying the installment regularly till the 11th installment. As informed by HDFC I paid Rs.64,445.00 on 25.10.2011 along with extra closing charge of 2% to close this loan fully & finally.

                                Now I received a final bill from them having debited an extra amount of Rs.2245.05 from my Savings account towards this which had already been closed by them on 25.10.2011. When I complained about the same with HDFC the reason they could give to me was that as the said loan has not been pre closed by them I need to pay Rs.2245.05. Means I am getting penalized for their mistake & negligence and this is purely a case of cheating. So I should get back this money because I have a total loss of about Rs.5000.00 (i.e Rs,2500.00 they have charged me as pre closure charges & now. Rs.2245.00 as balance amount).

                                Therefore I request you to kindly consider my above plea/compliant and let me have justice.

                                From,

                                Sanjeev Nair,
                                A-1 Vaibhav Bunglows, B/H Patel Party Plot, Vasana Jakat Naka, Vadodara
                                Cell No.[protected]
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                                  hari3097
                                  from Mumbai, Maharashtra
                                  Dec 6, 2012
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                                  Resolved

                                  Address: Mumbai City, Maharashtra

                                  I have applied for an HDFC credit card and soon i got a call from an HDFC representative Sheetal to apply for an HDFC ERGO Health insurance plan ans since i had no cash i told her that i will take this policy after 15th of NOV. but she convinced me to take the policy by confirming that my credit card limit would extend from 50,000 to 65,000 anf i got convinced by listening to her. But later i got a info from other person that this is a fake news and no RM can extend my credit card limit.. So finally i couldn't paid my monthly bill and i got embarrassed. So i finally want to file a case against her who i gave her the wrong info and made me pay the ill for HDFC ERGO. So i personally consider this as a serious issue and please resolve this as son as possible..
                                  Aug 13, 2020
                                  Complaint marked as Resolved 
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                                    More.abhay
                                    from Pune, Maharashtra
                                    Dec 6, 2012
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                                    Address: West Bengal

                                    HDFC BANK GIFT PLUS CARD

                                    CARD NO [protected]

                                    I HAVE RECEIVED A GIFT CARD FOR RS. 5300 OUT OF WHICH IS USED RS 2290.00 BALANCE OD RS 3010.00 IS STILL IN THE CARD BUT UNFORTUNATELY IT GOT EXPIRE OF 10/12. FURTHER I CONTRACTED THE HDFC BANK FOR RENEWAL OF THE CARD OR EXTENSION OF CREDIT LIMIT BUT THEY INFORMED ME ITS NOT POSSIBLE AS I HAVE TO CONTRACT THE PERSON WHO HAVE GIFTED YOU THE CARD ELSE THE CARD WILL BE IN BLOCK STATUS.
                                    KINDLY PROVIDE ME THE SOLUTION FOR THE SAME

                                    REGARDS
                                    ABHAY MORE
                                    [protected]
                                    Aug 13, 2020
                                    Complaint marked as Resolved 
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                                      thomsrooney2
                                      from velachery, Tamil Nadu
                                      Dec 5, 2012
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                                      Address: Chennai, Tamil Nadu

                                      Very poor service is providing by the Hdfc bank. I am customer for 2 years in hdfc and tenurity in 5 months as a credit card holder. Recently, I've been approached Mr. Sasikumar one who is responsible for the loan category for a loan in urge with my sister's marriage. They collected all my documents from my home and told that I'm eligible for Loan and will be credited within 8 days from the date that I applied.

                                      After a day, they made a call through my mobile and telling that I'm not eligible for loan. I asked for the reason and at first he replied that I need a 3 yrs experience after a several conversation he told that there is a check bounce. The bounce value is 200 rupees.

                                      At every time he's is changing the reason to regret the loan to me. If I am not eligible for loan, he should tell on the first day of the submission of my document. At that time he accepted that I'm eligible for loan now he is telling I'm not.

                                      This is not way to serve a two years tenured customer with their credit card. Shame on you HDFC. They are happy to provide loan to the person who is not willing to pay.

                                      Due to that, I'm strugling for arranging the money as they promised for my sisters marriage. Here after, I won't be a customer of HDFC.

                                      Really its disappointing.
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                                        nilesh tabhane
                                        from Pune, Maharashtra
                                        Dec 4, 2012
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                                        Address: Pune, Maharashtra

                                        Dear Sir/Madam,
                                        My name is Nilesh , My HDFC Saving Account No.: [protected] , Kalyani Nagar - PUNE Maharasta

                                        My balance got deducted around Rs. 393.26 from my Savings account on 24the/Oct/2012 and 280.90 Rs. on 7-Sep-2012 witheout my information.
                                        Earlier I had Salary Account which got converted to Saving account.
                                        But bank had not inform me anytheing regarding theis. If bank converting my account to Saving theen bank should inform to thee customer theat
                                        he has to maintain so and so amount. But theey didn't communicated anytheing and deducted my balance

                                        So please help me on theis issue and revert my balance.

                                        Regards,
                                        Nilesh Tabhane
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